PayTM Mobile Solutions Complaints & Reviews

I ordered a red colourdouble bed size bedsheet, but ### PAYTM send me blue colour single size bedsheet.what worst service they are providing. I approach to public, never go for PAYTM.
Also i ordered a selfiestick but a damaged product was delivered to me. That was not working. Its waste of my time and loss of shipping charges.

PAYTM very worst
Never opt PAYTM

Hi i have order certain stuff from more mega store yesterday... Everything went well my money also deducted from my account but did not submitted to more mega store... It was taking lots of time from paytm to submit my money to the vendor so i cancelled my order to 're place it. The order had been cancelled but my money was deducted and did not refunded to my paytm account nor returned to my bank account... I have talked in my bank as well they are also saying that i have to coordinate with paytm only.. Since yesterday i am trying to call on your various numbers (Available on the paytm site as well as internet) but all in vain.. No satisfactory answer had been received from any site... Can you please look into the matter nd get my money back... My order id is 22013523... Refrence number is

My name is amit soni & my registered mobile no in paytm account is [protected]. I purchased nike shoes on paytm on 10.12.2017 but product was not up to the mark and not at par my requirements so i requested for return the shoes on dated 12.12.2017 but after 6 days on 18.12.2017 paytm rejected my return request.
Its quite unfair. Being an genuine customer, i thought its quite easy to return a product in case of dissatisfaction and wrong product (Because i am used to of flipkart & amazon). But its really very shocking for me when i came to know about rejection of my return request. If i would have bought this product from fk or amazon, my return request would have accepted.. I again request you to accept my return request. Needed help!!

Hello,

Since 4 December Im facing the too much problem from paytm company.
They deduct my account balance without any intimation when I have call that company they ur problem will be resolved 3 day's but still I didn't receive any amount of my bank account.

Now I have second issue On 11th December my friend send me 500/-Rs from the Google tez application
but my paytm Bank account credit only says 455/-Rs same problem is again happening still in they said we will resolve this issue within the next 3 days and still I'm waiting

Dear team please help me out of this problem!!

I have transfer 2200 to a wrong number on 18 december 2017 . I tired calling him but he didnt pick up my calls and i also messaged him and requested him to kindly pay my 2200 back but still there was no respond plz help me out and help me get my money back . Contact me on my number [protected]

Hi team,

I am prafulla, [protected], added rs. 731 two times to make payment of pizzahut through paytm. But my order was declined because paytm had some issue. I tried to contact paytm customercare (That is most difficult work in india) not able to connect, they donot have any customercare which work properly. From my hdfc account 1462 was deducted neither that amount is in paytm nor refunded to hdfc. After waiting some time paytm is showing 731 rs, where rest 731, i have no clue. Due to this incident, i was not able to make pay to pizzahut.

I request paytm to return my all muney to my hdfc bank account. Because i donot want to use paytm anymore. It is such a stupid platform. It is paytm habit. Since 2 times same thing is happening to me.

Last time i made airtel dth payment same thing happened. I hade to make 2 payments. First payment was decline but after 2 days that was done.

Have loaded the money and deducted in credit card but it is not reflecting in the paytm account, i need a very urgent reversal so that i can pay the insurance at the earliest

Credit card sms is available that money mentioning about the money got deducted, i tried the paytm website is not userfriendly and no one available to pickup the phone calls

Regards

Dear sir,

My name is ashwini kumar pandey, holing a paytm account at [protected]. First of all thank you so much for developing such an nice app for quick transactions.

But here i have grievance, like we never check our passbook usually, but i found that i am trapped by one of the application of social networking named as "woo". I installed this app in september and paid amount of 900 rs through paytm, for which the transaction id was [protected]. During its installation i did not gave any standing instruction for auto renewal.

Recently i checked my paytm passbook and found twice 900 rs has been auto deducted through paytm to woo. Now i am surprised how come paytm can release funds without my consent.

Transaction details are - id - [protected] (September 16,[protected] rs - with my consent
Transaction details are - id - [protected] (October 30,[protected] rs - without my consent
Transaction details are - id - [protected] (December 6,[protected] rs - without my consent
(Attached screenshot of translations)

It is a clear fraud case, which is not justified. If paytm is so insecure, why should we use it. Almost 10 days back i had also done this complaint to paytm custmer care number, and they assured me to send the mail and will get the reversal of same, but hardly any actions.

Please look in to the matter urgently and help me to get the refund of 1800 rs against transaction id - [protected] (October 30,[protected] rs &. Id - [protected] (December 6,[protected] rs). This has happend only by the fault of woo & paytm, especially paytm cyber security comes questionable. Why should i pay for this.

Also help me get disconnected from woo so that they cannot trace my paytm account.

This is really breach of trust issue & i doubt paytm cyber security in future.

Please expedite the case to resolve earliest.

Regards
Ashwini
[protected]

Return of dead moto er plus initiated. But not approving. Its been 15 days. Everyday they are asking for same documents. I have given all documents. Photos of damaged phone with imei. Since they asked for doa (Dead on arrival) letter from moto service centre. But service centre rejected as it was more than 7 days from date of purchase. But i have given request to paytm on 2nd itself. But they just initiated return but not approved till date. Got frustrated for replacement policies. Visited 5 times service centre. Mailed more 10 times to them. Dialed more than 25 times.

Sir, kindly solve the issue and i need a replacement of refund.
Order number:[protected]

I made a transaction on paytm on dec 10, 2017 transaction number [protected].. I sent rs 300 to someone which got deducted from my account but not sent to the receivers account.. I've been texting paytm care everyday but there is no response from paytm side.. I have the screenshot of passbook of the recievers account.. I sent them that also.. Im trying hard to contact customer care but they dont have any voice customer support service in india.. No response from paytm side.. Please do the needful asap.. I need my money urgently

Hi team,
I transfer the amount rs 1000 from my paytm a/c to wrong paytm a/c (Mobile number). Please try to rollback the transaction because that number is not reachable at the movement. Below are the few more details:

Wallet txn id: [protected]
Date of txn: 17th december 2017
Timing: 03:48pm ist

Thanks in advance. Please do needful.
Please let me know if you want more details.

Hi,
I was paying my monthly electricity bill to cesc ltd. Through paytm getway. After all procedure & transaction, i faced the following issues;

1) payment receipt not generated from cesc, as it shown in a window that, "payment not received by cesc".
2) my payment detail not showing under 'my order' option.
3) to verify details, i've check my bank account & it's showing that payment successfully done to paytm.

Paytm here i am dr. Daniyal farooq, your customer from a long time. I had ordered a product from your app on 9th dec and it was indicated to me on app that the product will reach to me by 13th dec. When i didn't recieved the product till 13th i contacted your executive and get to know that the product will reach to me by 16th dec. And from 16th i am regularly contacting your executives and there is no positive response from your side. And today morning i came to know that the product has been cancelled from your side. What is this? When i didn't cancelled the product so why you did? I dont want a refund. Go hell with that refund and that product. But i promise i won't be ordering a single rupee product from your site again and will share all this concern on facebook, twitter, everywhere. Its all your fault firstly the late delivery than order cancellation from your side.

I made one order on indiacakes.com on 9th december, 2017 amounting rs.642.50. I paid via paytm and order number was[protected]. Amount deducted from paytm but order was failed.

I wrote several times to paytm but they are not interested in solving the query. Even merchant is not helping and replying properly.

I paid via paytm to merchant so its paytm's responsibility to help me but they do not care about the customers. From last 8 days, i am trying to co-ordinate with paytm guys but response is pathetic.

I will definitely escalate this issue and complaint about paytm.

Respected sir/maam, i placed an order with paytm on 15th november 2017 for r for rabbit folding pram order number [protected]. The price of the product was mrp. 8991 and with discount it came to 4799. The product was delivered, but the weight of the product is 9.8kg, but i received a small box, which is not even 100gms, but it is mentioned as 9800gms. Called paytm multiple times, but no help...

I have transferred my money into my bank account for rs. 21507 with transaction number is - [protected] but it seems to be pending from the 3 days.
I am continuously try to connect with the customer care but no revert from your side.
Even no order no. Is showing for this transaction. Please resolve this issue asap otherwise i need to go to consumer court for my rs. 21507.
Date - 15 dec, 2017 as in attached image
Client name - paytm app which deduct my money

Please give my money back in my wallet or in my bank account.

I am facing many problems because of paytm. I have not get my refund of my order for philips tv till now. My order have been pick uped from my address 2 days ago. Till now i have not get my refund. When i am calling it says check the number you have dailed. Why this paytm is creating so much problems. You are not solving problems on time taking a long time then also we don't get any resolution.

I placed order in paytm, of a flip cover with my paytm account [protected].
I received a wrong order.
So, i returned the product for replacement.
Neither it was replaced or refunded.
It's still in processing.
I am very disappointed for this.
And am fed up to reach paytm customer care.
There is no number to talk with the paytm customer care.
I am expecting to resolve my problem as soon as possible.
My order number is [protected].
My phone number is [protected]

I had order the recharge an amount of 185/- rupees of idea of no [protected] and not received the recharge in phone and when i contact the paytm they did not respond me sir
Please help my no [protected] and the problem is i cannot see the transaction history in paytm to show them and they cannot connect with me i have not received the recharge in the idea no [protected].

I was registered with them with an mts no [protected], since mts is not giving services anymore, i can't transfer my funds lying with paytm, complaint registered with them no 45498490, they are asking so many documents.. I gave biggest proof my aadhaar with that no... Sbi passbook showing transection with paytm... Their executives are not contactable... Now paytm asking bank statement... Passbook
Copy already given they are not accepting asking bank statement... I was regularly recharging my mobile nos [protected], [protected], [protected], [protected] from that account, given proof they are not accepting, transferred many of the time to my company account no [protected] from paytm given proof they are not accepting...
I think they have plenty of money lying unclaimed with them, what is the procedure to get involved with govt agencies to get the clear picture... How they keep safe our money in case death o[censored]ser or loosing sim or mobile...