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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 254

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D
DevendraT
from Chennai, Tamil Nadu
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money get transferred to wrong mobile number

Hi team,
I transfer the amount rs 1000 from my paytm a/c to wrong paytm a/c (Mobile number). Please try to rollback the transaction because that number is not reachable at the movement. Below are the few more details:

Wallet txn id: [protected]
Date of txn: 17th december 2017
Timing: 03:48pm ist

Thanks in advance. Please do needful.
Please let me know if you want more details....
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indranil.gupta8
from Howrah, West Bengal
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bill not paid to cesc electricity service provider, 18-dec-2017

Address:Howrah, West Bengal, 711101
Website:WWW.Paytm.com

Hi,
I was paying my monthly electricity bill to cesc ltd. Through paytm getway. After all procedure & transaction, i faced the following issues;

1) payment receipt not generated from cesc, as it shown in a window that, "payment not received by cesc".
2) my payment detail not showing under 'my order' option.
3) to verify details, i've check my bank account & it's showing that payment successfully done to...
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P
Pari Saifi
from Noida, Uttar Pradesh
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cancelled my order without my concern.

Address:New Delhi, Delhi, 110014
Website:Paytm.com

Paytm here i am dr. Daniyal farooq, your customer from a long time. I had ordered a product from your app on 9th dec and it was indicated to me on app that the product will reach to me by 13th dec. When i didn't recieved the product till 13th i contacted your executive and get to know that the product will reach to me by 16th dec. And from 16th i am regularly contacting your executives and there is no positive response from your side. And...
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U
User1513535627
from Mumbai, Maharashtra
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order failed and amount deducted from paytm

I made one order on indiacakes.com on 9th december, 2017 amounting rs.642.50. I paid via paytm and order number was[protected]. Amount deducted from paytm but order was failed.

I wrote several times to paytm but they are not interested in solving the query. Even merchant is not helping and replying properly.

I paid via paytm to merchant so its paytm's responsibility to help me but they do not care about the...
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A
Abhishek Pn
from Bengaluru, Karnataka
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r for rabbit designer folding pram - chocolate ride

Address:Bangalore, Karnataka, 560027
Website:Paytm

Respected sir/maam, i placed an order with paytm on 15th november 2017 for r for rabbit folding pram order number [protected]. The price of the product was mrp. 8991 and with discount it came to 4799. The product was delivered, but the weight of the product is 9.8kg, but i received a small box, which is not even 100gms, but it is mentioned as 9800gms. Called paytm multiple times, but no help...
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Address:Karnal, Haryana, 132001

I have transferred my money into my bank account for rs. 21507 with transaction number is - [protected] but it seems to be pending from the 3 days.
I am continuously try to connect with the customer care but no revert from your side.
Even no order no. Is showing for this transaction. Please resolve this issue asap otherwise i need to go to consumer court for my rs. 21507.
Date - 15 dec, 2017 as in attached image
Client...
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P
Prince Guddu
from Begusarai, Bihar
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about my philips tv.

I am facing many problems because of paytm. I have not get my refund of my order for philips tv till now. My order have been pick uped from my address 2 days ago. Till now i have not get my refund. When i am calling it says check the number you have dailed. Why this paytm is creating so much problems. You are not solving problems on time taking a long time then also we don't get any resolution....
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D
Dadapeer MN
from Chirala, Andhra Pradesh
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i didn't get my order, it's been 3 months

I placed order in paytm, of a flip cover with my paytm account [protected].
I received a wrong order.
So, i returned the product for replacement.
Neither it was replaced or refunded.
It's still in processing.
I am very disappointed for this.
And am fed up to reach paytm customer care.
There is no number to talk with the paytm customer care.
I am expecting to resolve my problem...
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S
Sai mudhiraj
from Hyderabad, Telangana
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not received the refund

Address:500027
Website:www.paytmone97communication.ltd

I had order the recharge an amount of 185/- rupees of idea of no [protected] and not received the recharge in phone and when i contact the paytm they did not respond me sir
Please help my no [protected] and the problem is i cannot see the transaction history in paytm to show them and they cannot connect with me i have not received the recharge in the idea no [protected]....
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P
Pradeep9212
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking too much time to transfer money from my old account which i can't use after shutdown of mts business

I was registered with them with an mts no [protected], since mts is not giving services anymore, i can't transfer my funds lying with paytm, complaint registered with them no 45498490, they are asking so many documents.. I gave biggest proof my aadhaar with that no... Sbi passbook showing transection with paytm... Their executives are not contactable... Now paytm asking bank statement... Passbook
Copy already given they are not accepting...
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Address:Bangalore, Karnataka, 560032
Website:Www.paytm.com

I had booked a ticket from bangalore to udupi on 14/13/2017 with order id [protected], in the invoice bus operator name was ideal travels, the bus was supposed to reach destination by 6.00am today but the driver and cleaner dropped me and 15 other passengers in mangalore and told the bus operator told to drop till mangalore only so you better take other bus and reach destination from mangalore to udupi it's 60km distance, but at 5.30am how...
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M
Mohammad asgar
from Kanpur, Uttar Pradesh
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refund is pending

Address:Lucknow, Uttar Pradesh, 226020

I have ordered shoes from paytm mall app in the morning of 14th of december and cancelled it in the evening of 14th of december.
I have paid 1599 rupees by using debit card and paytm wallet.
My order number is [protected].
The cancellation of this order is still in pending from 14th december.
Today is 16th of december.
Please help...
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Ř
Řäj Şůťhâř
from Bengaluru, Karnataka
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transaction failed and not returned in walled

Transaction from paytm walled to bank transfer is failed
Date- 4 Dec. 12:40PM
Amount- 4840.87
IMPS Reference No.[protected]
Walled TXN ID- [protected]
Email Address- [protected]@gmail.com
Account Name(want to transfer Money)-Rekha Suthar
Account No.(want to transfer Money)-[protected]...
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E
eesha0510
from Bengaluru, Karnataka
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breach in confidentiality (order details, cart item etc.)

Address:560045
Website:paytm.com

This is a complaint against indiashopee.com & paytm.com. I get a call from an executive at 11:30 am on 11/12/2017, claiming that she is from paytm on my registered mobile number. She then went ahead telling that i am listed as one of the top 10 lucky customers of paytm as i purchased one desktop on so and so date. She also tells me all the patytm details and my cart items with all purchase history to make sure she is the customer executive...
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A
Anshu1202
from Burla, Odisha
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paytm blocked

My paytm account is blocked. I have huge amount of money in my paytm account. What about my money.? When it'll get unblocked? I have sent you message from help & support section but haven't received any reply. Please help me with that as i have alot of money jn my wallet. And now i'm not able to open my account.
I have messaged paytm 3 times regarding this.

Query reference number: 46022298...
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N
naresh201289
from Rajkot, Gujarat
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lots of delay on delivery

Address:Banaskantha, Gujarat, 385535
Website:Paytm

I ordered product at 26 nov 2017 but till now i didn't get my product i had paid payment at the time of order but i didn't get it after 20 days he gave estimate delivery time 14/12/2017
But after it now i no need of thos product thay nt cancel my order on nt retuen my money they has not compliant help line toll free num i had wasted 200 rupees on call for complaints now i no need the product i wann my money back immediately...
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L
Laadorabelle
from Gurgaon, Haryana
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transfer to mobile wallet

Address:Gurgaon, Haryana, 122001
Website:paytm

I wanted to transfer to the mobile wallet of phone no. [protected] rs. 4000/- and by mistake got transferred to mobile recharge of vodafone prepaid. The order id was [protected]. Operator reference number jptm [protected] dated 13.11.2017 at 7.24pm. Upon discovering the error it was immediately brought to the notice. Was told already transferred to the operator. Contacted the operator for reversal of the transaction. Got an intimation by mail...
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A
arjunak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocked my account with 1500 rs. in wallet.

Website:www.paytm.com

Paytm has blocked my account and not providing me access to my own account, it has around 1500 rs, in walllet and they requested me to provide all the documents like my aadhar, dl, pan etc. Even after submitting the same there is no response from them at all. This is pathetic. I just wonder how many people have been cheated like this in india.

I have been writing mails from more than 2 months, yet there seems no response and...
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A
Arpita Swayamsiddha Hota Patnaik
from Jalpaiguri, West Bengal
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refund of money still pending

Address:Koraput, Odisha, 764001
Website:www.eventsnow.com

On 8.12.17 i attempted for an online transaction of amount rs 2518.05 through paytm wallet. Transaction id - [protected]. The transaction got failed but money got deducted. Again i tried second time with the same amount, transaction id - [protected]. That transaction too failed. I called up paytm customer care several times and they assured me to refund within 7 maximum days. But i still haven't received my money and now they are saying the...
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P
Pankaj Nadheria
from Indore, Madhya Pradesh
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i'm complaining for my transfer to bank problem

Address:Jaipur, Rajasthan, 302033

My wallet amount 958 has been deducted on 13 dec. At 10:47 pm and in paytm pass book their is written that "transfer to bank" but i didn't add that. And in my bank account which is in punjab national bank their is no additional of such amount. And every time i made any transaction with my paytm account i received a mail and a message but on this transaction i don't recieved any of them....
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