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PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

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Updated: Oct 17, 2025

Complaints 20048

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1743

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18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 253

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Address: 560053

Website: Www.paytm.com

Recently i brought a 5 kg pack of devaaya basmati rice pack in which the company has promised a cashback of rs 75 through paytm, but after i brought the pack and tried availing the offer, the paytm website says 'the code is already been used "
I also tried contacting all the helpline numbers but all were automated answering machine (Which was of no you)
Please help me to avail the cashback offer or please get me connected to a human paytm customer care.

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Address: Chikkaballapur, Karnataka, 562101

Website: [email protected]

I had got a mail telling i was selected for interview from l & t with mail id - [protected]@larsentoubro.com, & i have to pay a sum of 9750 rupees for booking an interview slot within today before 2. P. M, so i have paid amount for this paytm no:[protected] a sum of 9750 in to instalments of 5000 + 4750, my paytym mb no: is [protected]. Please block the transaction & refund me the same amount, hoping for positive reply, thank you

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Transaction id: [protected]

I placed order in paytm, of a flip cover with my paytm account [protected].
I received a wrong order.
So, i returned the product for replacement.
Neither it was replaced or refunded.
It's still in processing.
I am very disappointed for this.
And am fed up to reach paytm customer care.
There is no number to talk with the paytm customer care.
I am expecting to resolve my problem as soon as possible.
My order number is [protected].
My phone number is [protected]

Dec 20, 2017

Updated by Dadapeer MN I previously posted a compliant, unfortunately, marked as resolve is pressed there.
So, please kindly solve my issue as soon as possible sir.

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Address: Ranga Reddy, Andhra Pradesh, 500084

Website: CONSUMER COMPLAINTS

Hi, this is sameera, i have added first 1000 r. S, money has been deducted from my account but in paytm status it showed failure status, again same two times i did the same and added 2000 more, but it showed same the status as failure, now 3000 money has been deducted from my personal account, still is not added to paytm wallet, kindly requesting the team to solve this issue immediately, thank you.

Dec 20, 2017

Satish Rajbhar's response I sent money from ptm but the money has not reached yet, my letter has got a successful messageIf I have not reached the money, then I am happy to refund money.

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S

Satish Rajbhar

from Mumbai, Maharashtra

Dec 20, 2017

Please refund my money

P

Pankajpb

from Pune, Maharashtra

Dec 20, 2017

Hi,

I received call pretending career jet hr.

I transfered them rupees 2999 on 8 December as I lost my mind at that time or curiosity.

Paytm Transaction ID : [protected]

Scammers paytm no : [protected]

Thanks,

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Some day ago, i recharged mobile number through paytm. Recharge succeeded and money deducted my account but money not received in my mobile balance till date. The paytm shows that recharge has been successfully done but it's not. It has happen three times with me.
I want to know the reason that why money have not come?
So please look into the matter and solve my problem as soon as possible.

Dec 15, 2017

dkm1234's response Rs.2000 is pending AT Paytm

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S

Shaik Iffu

from Kayankulam, Kerala

Dec 20, 2017

I cant book movies tickets

D

dkm1234

from Mumbai, Maharashtra

Dec 20, 2017

I have transfer of Rs.2000/-in August from Credit card to Paytm the same amount is not use while i gone to use SMS is not received.
now the amount is pending in Paytm Account please release the same as earliest

Dharmendra Kumar Mishra

V

vinodreddy4692

Dec 20, 2017

I am unable connect customer car. they not providing proper customer number

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Address: New Delhi, Delhi, 110087

Website: Paytm.com

I have added rupees 1930 to paytm wallet on 20th december but money deducted from the bank account. Paytm show confirmation is waiting from bank then 40 minutes later they said money added to wallet is failed. It's not good with paytm users. Order no [protected]. Deduction of rupees 1930 at 20th december. I want refund quickly in account. Paytm customer support didn't reply my query and i have very worst experience with the paytm

Dec 22, 2017

Updated by waheed ahmad bhat I didn't receive money back in bank account yet

Dec 24, 2017

Updated by waheed ahmad bhat Refund money didn't receive yet

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Address: 560067

Amount deducted from my bank account but not credited in my wallet,
My paytm number was [protected].
Since i transferred an amount of 1500 to by paytm wallet,
Money was deducted from my bank account but not credited my wallet,
I request a prompt solution forming a part from this,
I wish i could get back the amount which was deducted from my bank account.

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S

Sankar Sepai

from Kolkata, West Bengal

Dec 20, 2017

Transaction ID : [protected]
Dated : 18th September 2017
Cancellation / Refund ID : [protected]
Transaction Amount : Rs. 625.00 /-
Refund Amount : Rs. 565.00/-
Refund Date : 19th September 2017

H

hemant kundnani

from New Delhi, Delhi

Dec 20, 2017

Hi Team,

I'm Hemant Kumar Kundnani from Jaipur, Rajasthan.

I want to take or open a merchant account but I am unable to activated this via online & your customer care number.

Please help me out from this.

I’m looking forward to your reply.

Regards,
Hemant
Mo.-[protected]

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Address: New Delhi, Delhi, 110045

Sir mane capital frist ki payment ki thy. Apne paytm se pr pyment nhe hui or mare punjab national bank ke account se payment bhi kut gyi..
Mane payment 20000/- ki kari thy. Jisme bank se 19949.86 ki payment bank se 18/12/2017 ko add ki thy.. But mare paymnet nhi hui or bank se payment bhi cut gyi... Or paytm account main balance bhi show nhe ho raha hai... Bas ek paytm se message aaya tha payment conform ka

Pls sir solve my payment issu
My paytm id is [protected]

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Address: 411057

There has been a fraud transaction through my paytm wallet account on 17th december at 5:43pm worth rs. 550.58. I have raised the issue upon their helpdesk to track the transaction and initiate my refund. After merely 2 email conversations they are helpless to my situation and simply denied to help me any further in this regard and this is not the 1st time i am experiencing fraud transactions from my account. There has been a previous case where i had been duped of my wallet money and the behavior of the customer representative was the same at that time. I thus want to raise a complain against this service company where in they are showing a incapability to track down the imposter using my login credentials and enjoying the services over my money.

Dec 25, 2017

Updated by vaibhaw_kumar I did not receive any further communication on this. Can you please let me know when can I accept a response fron paytm

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On 20th december done 348 recharge through paytm in that 129 i had used paytm amount and 218 from icici bank account. Got message in paytm as payment failed but after some time got text from icici stating money is deducted now my order is also not placed when wrote to paytm they replying saying they don't have visibility to bank account. Dont know whom to reach out.
My transaction id for paytm complaint is 46326064.
If the order is not placed then you are not supposed to deduct money. I[censored] let me know whom to reach out will write to them too.

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Address: New Delhi, Delhi, 110044

Website: Travel agent

I have uplyed for the kyc by your paytm app. Your travel agent has come to my home to visit. He has done the word properly but he having my number and he has text me on WhatsApp. I am not happy for this. His number [protected]. Please be careful it's not good for the costumer mainly for girls. Being a girl I m not liking it. My number is personal not for everyone Now i will not suggest the people to done for the kyc & strongly not using paytm and your costumer care number is also not responding if I have to complaint where should I go??

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Address: Darjeeling, West Bengal

On cancellation of ticket booked on 01.12.17 for journey date 03.12.17 in padatik express (12377) pnr no. [[protected]] from SDAH to NJP, transaction id ([protected]), irctc is showing that rupees 3090 refund transaction id ([protected])been refunded to bank paytmsdk. But the amount has not been credited to my bank account yet. Refund date is showing as per irctc 07.12.2017. Let me know the reason for this inconvenience

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I did a recharge of rs 459 through paytm on 19 october. Recharge was failure. Then i made a request for refund and made recharge from another resource and asked for refund they did not made refund and made a recharge from their side on 23 october. I complaint that to consumer helpline and it did not resolved. Please help me. I needed refund not 2nd recharge

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M

mssweb

from Delhi, Delhi

Dec 19, 2017

By mistake 2000 rupees transferred to [protected] this number through paytm so please do necessary to recover it.

V

Vinil Steyn

from Coimbatore, Tamil Nadu

Dec 19, 2017

I credited 2.5k to bank from my paytm wallet!! But its showing that its pending!! Please show me a way to get my money back

K

Kaishy

from Amritsar, Punjab

Dec 19, 2017

I pay amount from paytm upi to adhaar link bank and amount deducted from paytm bank and not received to my account and not refund me back...kindly refund my amount as soon as possible...
regards
Kashish Bhardwaj
Contact No.[protected]

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Paid electricity bill on[protected] to msedcl (Maharashtra state electricity distribution com ltd) through icici debit card for an amount of rs 630.00 (Transaction ref no [protected] dt[protected]. The amount has been debited from bank but is not shown as paid in payment history when i login of msedcl portal. The portal shows as bill still to be paid. My electricity cosumer no is[protected] and msedcl business unit is 4683

Name-vinod devidas munghate
Mobile-[protected]

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G

Ganesh Bsc

from Chirala, Andhra Pradesh

Dec 19, 2017

I send([protected]) Rs.520 to [protected]
Untill it didnot get the balance
Then i want to return cash back

S

siraj ahmed khan

from Hyderabad, Telangana

Dec 19, 2017

Hi
My name siraj Ahmed khan
I can't see my paytm wallet in my paytm app
Earlier it was showing my wallet but now its not showing
I want to know amount in my wallet
Pls help me
Thank you

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I transacted through paytm i. E, by paying tsspdcl electricity bills by expecting express services. Unfortunately their system might be very slow. Amounts debited to my account and not made and not completed the transaction.
I suggest not to pay any bills through this paytm where due dates and schedule dates are there.

This site is not reliable for urgent matters. Please.

Nov 20, 2018

Complaint marked as Resolved

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K

ksumitashyap

from Gurgaon, Haryana

Dec 19, 2017

I added money from the bank . The amount is deducted from the bank.But from cash is not recieved by the bank.
kindly resolve it

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Website: www.paytmmall.com

I ordered a philips qt4011 trimmer today
[protected] i received the product with oreder number : [protected]
But inside the package invoice is missing this product has 2 years international warranty and also 1 year extension warranty without invoice how can i extent or claim my warranty? Customer care also not responding properly
So i need invoice with date

Dec 19, 2017

Complaint marked as Resolved

Still not responded .. I didn't receive any call or mail

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When ever i try to reedem my paytm cash with hide and seek offer it doesnt work!! The message appers that you can use the code just once! Why are you cheating with your customers!! Such a big company and is doing fraud! Shame on you guys!! I hope u will help me otherwise i m goong to consumer court! My paytm does not work properly it gets hangged i m using iphone 8 still. It hangs🙏🏻🙏🏻🙏🏻 worst experience!

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Address: Bhavnagar, Gujarat, 364002

I have recharged of ₹220/- on my bsnl sim card [protected] from my paytm account, payment is deducted from my wallet but still i haven't got my recharge amount. Recharge was held on 10 december 2017.
Please solve my problem as soon as possible. It's 9 days today still i haven't received any of that benefit or refund.
I want my money back as soon as possible.
This is not acceptable for application like paytm. It is worst case in online transaction.

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A

Aritra Kundu Kolkata

from Chennai, Tamil Nadu

Dec 19, 2017

Hello,
Online transaction declined on 13.12.17 due to max try attempt exceeded. Please specify reason and correct as paytm used to have this problem very frequently

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Address: Aligarh, Uttar Pradesh, 202002

Website: Pay tm

I recharged for rs 346 to the airtel mobile no [protected] in early morning at 3.45 on 19 dec through sbi debit card. Mony was detected by mobile did not recharged. I again recharged the mobile at 10.30 with 349. Mony was again detected and mobile as also recharges. I request u to kindly return the rs. 349 the earlier one as mony was detected but mobile was not recharged. I will be grateful.
Dr. Mrs orus ilyas. [protected]
Aligarh

Dec 19, 2017

Updated by Orus recharged for Rs 349 to the Airtel mobile no [protected] in early morning at 3.45 on 19 Dec through SBI debit card. Mony was detected by mobile did not recharged. I again recharged the mobile at 10.30 with 349. Mony was again detected and mobile as also recharges. I request u to kindly return the Rs. 349 the earlier one as Mony was detected but mobile was not recharged. I will be grateful.
Dr. Mrs Orus Ilyas. [protected]
Aligarh

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I have added an amount of rupees 1050/-from my bank wallet to paytm the transaction is showing as success but the money is not added to my paytm wallet. It is been already 5 days so please resolve my problem as soon as possible

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