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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 280

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M
Mansi Garach
from Vadodara, Gujarat
Nov 8, 2017
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Address: Mumbai City, Maharashtra

My husband booked bus ticket from vadodara to mumbai through paytm. Order id is [protected]. It’s charges was 2660. Order was placed properly and amount was deducted and confirmation message was also received. But at the scheduled time bus didn’t arrive and we called up so many times to the given contact number by paytm. Finally after one hour of the actual time of arrival we came to know that bus was cancelled and now paytm is not ready to give support. Please help.
Dear sir.

Not able to open pay tm a/c.

Eant to set new password.
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    V
    varma gatti
    from Chilakalurupet, Andhra Pradesh
    Nov 8, 2017
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    I transfer rs.999/- from my paytm account number:[protected] on the date 02/11/2017 at the time 06:22 pm, wallet transaction id :[protected], the amount deduct from my paytm wallet and it said it will transfer with in 2-5 days, but i cannot receive amount from the paytm, and i raised the complaint on paytm complaint for the same issue in paytm complaints and they provide the reference number:42451437, but till now there is no proper responce from them, and when ever i call to customer care, again they said the same message, that i will get money with in 2-5 days.
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      A
      amrita bhattacharya
      from Patiala, Punjab
      Nov 8, 2017
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      Address: Gurgaon, Haryana, 122002
      Website: www.paytm.com

      My order no #[protected]: i placed an order for an item costing rs.115/- however an additional rs.40, 198/- was illegally and erroneously debuted from my idfc bank debit card. Though you say that the refund of rs.40198/- has been initiated, i haven’t reaceived a single farthing in my account. I am trying to contact mr sivakumar m - manager legal, but in vain. Kindly address my issue failing which i will have to take appropriate recourse.
      I'm trying to add money in my paytm account but the otp wasn't come in my phone
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        Â
        Âman Bansal
        from Bargarh, Odisha
        Nov 8, 2017
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        Address: Gurgaon, Haryana, 120015
        Website: PAYTM

        I transferred money from paytm wallet to my bank account. Money instantly got deducted from my paytm wallet but this transaction got pending. I waitrd for 4 hours. Then i called paytm customer care and automatic voice repliedme to wait for 24-48 hours. I waited. Then after 2 days for same issue i called paytm and customer care told me to wait for 5 days. I waited. Then i got mail on fourth day that have to wait for 5 days more. I sent mail to paytm several times but no response on my last 2 mails.
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          D
          from Mumbai, Maharashtra
          Nov 8, 2017
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          My order no. - [protected]. Train ticket cancellation rupees not coming in my paytm passbook. My paytm mob no. [protected]. My refundebl amount is
          ₹ 475. According ur paytm care person. But not coming my paytm passbook. Some day a go, password create by me. But i miss old password. So now i m new created. They r run now. All workings is happen now. But problem is not coming refunde money 475 rupees. So, u please guide me
          Nov 08, 2017
          Updated by [email protected]
          From bhaskar dubey, - today six days ago ticket cancellation​ but not refund rupees now. What happen just i wait now. Already u know my paytm order no. So please help me. Whenever solve this problem. Need refund money. So please u help me. My paytm order no.[protected]. Prblome created after chenge new password. But i meny meny time i chege password that time but always good working by paytm wallet. Only this time problem happen. So do something for or me. And refund.
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            KAMA SRIKANTH
            from Hyderabad, Telangana, Andhra Pradesh
            Nov 7, 2017
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            Address: Rangareddy, Andhra Pradesh, 500035

            Hi,
            I have lost my mobile number and unable to get it again.

            I am tired of waiting on the phone calling paytm customer care, i have written email and lodged complaint as guided but nothing was happened so far. My account still has money inside it but its locked for soooo looooong.

            I am still able to login to my paytm registered email:
            kkanth.[protected]@gmail.com.

            Kindly let me change my mobile number or let me login without requiring otp code send to my lost mobile number.

            Thanks
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              A
              amarpuja choudhary
              from Kolkata, West Bengal
              Nov 7, 2017
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              Address: Howrah, West Bengal, 711313

              Dear sir,

              I have Paid my electricity Bill through Paytm with 'FLMY' promo code .according to this 50% Cashback should be created in my wallet but till the time i didn't get this amount .
              for your information my payment is successfully completed with RS 2103/- at 03.011.2017 08:28PM.

              Please look into this matter and solve the issue at the earliest possible

              Expecting an early response from your good office.

              Thanks & Regards,
              Amarjit kumar
              [protected]
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                C
                CA Navalpreet
                from Noida, Uttar Pradesh
                Nov 7, 2017
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                I want to know my refund status. Transaction id is [protected] and [protected].
                I paid online dated 28th oct 2017 for shopping under the application club factory. My bank account was debited with rs. 590, but transaction was failed.
                I havent got the refund of same yet.

                Kindly look into the issue and help in resolving asap.

                Navalpreet kaur
                M. No. [protected]
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                  S
                  Saroj 1985
                  from Duliagaon, Assam
                  Nov 7, 2017
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                  Address: 786189

                  Today I m recharge my Jio mob number [protected]. Recharge amount is 399 but 1₹ deducted from my wallet its means I have played 398 ₹ from netbanking this amount is deducted from my account but not recharge my number so please take necessary action. Other recharge my or refund my amount plz. So please take a necessary action and give me reply fast I m waiting for your rpy
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                    R
                    rrpawar
                    from Vasai-Virar, Maharashtra
                    Nov 7, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400095
                    Website: paytm.com

                    The money from my account was got deducted unusually without my concern though i didnt did any recharge.

                    The money was got deducted 5 times. First time they deducted on on 04-oct-17 with the description of "paytmnoidain-04/10/17 22:44:50" and cheque no. Is "[protected]""

                    And few days later they deducted (On 5-oct-2017)"356.00rs and 558.00rs"there cheque number is"[protected]"and"[protected]"with the description of"recharge_paytm_paytmmumbaiin-05/10/17"

                    And again few days later the same amount of money (On 07-nov-2017)"356.00 and 558.00"was got cut on[protected] with the description of"visa pos tr 05/10/2017 recharge_paytm_"and surprising was this time there cheque number is"[protected]".

                    So i want my all the money should be refunded to my bank account.
                    Nov 7, 2017
                    Complaint marked as Resolved 
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                      B
                      bharath9538968048
                      from Mumbai, Maharashtra
                      Nov 7, 2017
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                      Address: 560068
                      Website: paytm.com/paytmwallet

                      Hi paytm team,

                      With regards to my paytm wallet, ([protected]) i transferred rs - 4998.46/- to my bank account on[protected]:22:30 pm but the same is not reflecting in my bank account and the paytm cash txn id [protected], kindly look in to the issue and add back my money to my paytm wallet.

                      If i don't get any resolution before[protected], i will spam on social media for sure.

                      Kindly find the attachment for your reference.

                      Thanks and regards,
                      Bharath reddy.
                      Ph - +91-[protected].
                      Nov 07, 2017
                      Updated by bharath9538968048
                      Update me on my email id:- b[protected]@gmail.com or call me on +91-[protected]
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                        T
                        ThakurNitinSinghRaghuvanshi
                        from Mumbai, Maharashtra
                        Nov 7, 2017
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                        I had complained previously on 19th october 2017 (Reference no.:[protected] on the same issue, but i am scared the issue has yet not been resolved. My order no. [protected]. Has been delivered on 2nd nov, 2017, but i have yet not received my paytm cashback of 4000 inr. Last time i was told by anand that the cashback would come soon after the delivery status on the app shows as delivered. Have messaged twice on paytm help and called a number of times on paytm help line but the issue is yet not resolved. Please assist me in getting my cashback asap.
                        I have been following up with paytm since 19th Oct for the same issue for some 15 times on all the social networking websites...but paytm has turned a deaf ear to all my issues.
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                          A
                          albin450
                          from Delhi, Delhi
                          Nov 7, 2017
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                          Address: 560038
                          Website: paytm

                          My refund of Rs. 535.77 not received. My transaction on irctc app has failed but money deducted from my bank account. Order id [protected].
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                            S
                            saranathr
                            from Chennai, Tamil Nadu
                            Nov 7, 2017
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                            Address: 600053

                            I have booked through irctc payment made with paytm vallet through my debit card. And after that the cancel ticket pnr [protected] my transaction with irctc id [protected] dt. 02.11.2017 paytm refunded by irctc on 03.11.2017 till date we have not received the payment from source debit icici bank account for the rs. 1110.

                            R saranath
                            [protected]
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                              T
                              Thejas prasad
                              from Bengaluru, Karnataka
                              Nov 7, 2017
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                              Address: Mandya, Karnataka, 571401

                              I ordered leather jacket order no [protected] but still i didn't received the ordered item but in app its showing already delivered even didnt get delivery confirmation mail nor get any call from delivery person. Never expect this from paytm had an bad experience past 3 years am using paytm lost faith on paytm. Raised a query 42225892 still no update pleased help us to resolve this issue.
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                                S
                                sivani ch
                                from Hyderabad, Telangana
                                Nov 7, 2017
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                                Address: West Godavari, Andhra Pradesh, 534101

                                I recently made bus reservation tickets from tadepalligudem to hyd it didn't allow me to select sr nagar bus stop and same repeatedly happened and you are again taking extar money from us are you playing with us or what, ridiculous website which i have seen for and yesterday who said to take my 121 money for bus did i select that i kept it for my personal use you guys have made the charges yourself, when i checked morning my paytm is of 0 balance and cashback is of 50 but i have selected it for 150
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                                  R
                                  rajpsawant
                                  from Mumbai, Maharashtra
                                  Nov 7, 2017
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                                  Address: Thane, Maharashtra, 400605

                                  I had booked activa 4g on 16-oct-2017 through paytm under cashback offer of rs. 2, 500/-. The order number is [protected].

                                  The have got the delivery from dealer (Jhaveri auto) on 18-oct-2017, but till date i have not received cashback in my account.

                                  Please find attached order details. Kindly let me know when can i get cashback of rs. 2, 500/-. The dealer has already charged rs. 500/- for this cashback offer.

                                  Rajesh sawant
                                  [protected]
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                                    S
                                    skm 541996
                                    from Mumbai, Maharashtra
                                    Nov 7, 2017
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                                    Address: New Delhi, Delhi, 110027
                                    Website: paytm.com

                                    Order No :[protected] (Paytm Ikall K42 Powerbank Mobile)

                                    The Mobile PowerBank is not giving to much power to charge my smart phone as they promised.
                                    Mic is also so bad quality. I want to return and refund the amount.
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                                      B
                                      brijesh2784*1234
                                      from Delhi, Delhi
                                      Nov 7, 2017
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                                      Address: New Delhi, Delhi, 110062

                                      I was book i train ticket in paytm delhi to mumbai on 01/nov/2017
                                      Its tatkal ticket... My ticket was not confirm so that my amount is refund in my paytm wallet then i transfer my amount in my bank account.in 03/nov/2017 and till now this transaction is always show pending i am again and again call in customer care but he is always saying pls wait in next 24 hour...

                                      Pls help me and refund my amount
                                      My id no is #[protected]
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                                        Rudra Madhab
                                        from Gangtok, Sikkim
                                        Nov 7, 2017
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                                        Address: Khordha, Odisha, 750123
                                        Website: Paytm

                                        I had send a mony my friend. ..but didn't get money yet... please help me paytm team
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