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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 281

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V
vipinvinod90
from Delhi, Delhi
Nov 7, 2017
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Address: Chennai, Tamil Nadu

Hello Paytm

i tried to send 4850rs from my Paytm wellet

Money is deducted from my paytm wallet on November 02 but not reflecting in my bank account for last 5 days i am waiting for the money.

wallet TXN ID; [protected]

please do the need full
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    Pratik Badambe
    from Bokaro, Jharkhand
    Nov 6, 2017
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    Address: Ahmedabad, Gujarat, 380051
    Website: Pay tm

    Dear sir,
    On 4th nov 2017 i am pay for torrent electricity bill online through pay tm of rupees 3320 but transaction fail still i am not get refunded to my bank account
    My order number is [protected]. If this app do this type of manipulate then nobody trust on this type of app. Please refund my 3320 to my account
    Thanks and regards
    Pratik badambe
    Nov 06, 2017
    Updated by Pratik Badambe
    With reference to Pay tm refund Order no [protected] on 04 Nov 17, the money was supposed to be refunded but till date the money has not been credited to my account. Please clarify...
    My account is not log in
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      H
      hj12345
      from Mumbai, Maharashtra
      Nov 6, 2017
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      Address: Mumbai City, Maharashtra, 400025
      Website: www.consumercomplaints.in/new_complaint

      My friend has been transfer an amount of rs 400 in my account then afterwards it couldnt shown in transaction to my account then please refund that amount to my paytm account
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        H
        Harsha Nelluri
        from Visakhapatnam, Andhra Pradesh
        Nov 6, 2017
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        Address: East Godavari, Andhra Pradesh, 533437

        Hell with this paytm...my ammount 1418has been deducted and transferring to bank (which i dnt knw)...it was pending..please cancel that transcation..
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          K
          kumarmanand
          from Lucknow, Uttar Pradesh
          Nov 6, 2017
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          Address: New Delhi, Delhi, 110064
          Website: www.paytm.com

          I would like to bring a case of cheating wherein paytm has not provided me with the assured cash back against my order. As per promo offer, i applied for "must buy" promo on my order no [protected] dated november 1st 2017 for rs.3302/- and code applied successfully for the amount rs.862 as per given details hereunder which paytm has refused to provide now. It's a clear case of cheating by paytm and i need the money back from them on immediate basis along with interest.
          Item name price cash back applied as per promo code "must buy"
          Arial matic top load 449 157
          Vlcc oney moisturiser 250 63
          White 1 pc smart sensor light198 198 na
          Livon serum 230 81
          Fogg bold spray 500 125
          Vlcc insta glow bleach 430 108
          Garnier color natural cream hair colour 190 57
          Himalaya tan removal 259 52
          Head and shoulder shampoo 285 100
          Blackcurrant and bearberry sower gel 199 60
          Veet hair removal 167 8
          Harpic toilet cleaner 145 51
          Total 3302 862
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            R
            roktimkv
            from Kolkata, West Bengal
            Nov 6, 2017
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            Address: 700122
            Website: Paytm

            Payment made to wbsedcl through cc avenue via paytm of rs.3301.03 fail left unresponded. The payment has been done on 04.11.2017. The transaction made through sbi with transaction no.[protected] enrouted through cc avenue. The amount was debited from my a/c. But the transaction fail remarked. When on 5th nov 2017 i contacted with cc avenue their personnel informed that the issue has been resolved and the cash amount rs.3301.03 has been transferred to paytm on 05.11.2017 at 1235hrs. Kindly verify the issue and arrange to clear my dues with wbsedcl (West bengal state electricity board at the earliest.
            I have transferred 9700 Rs. to my friends account but it was in pending status from last 2 days and till now i didnt got my refund.
            Paytm people are fraud they are taking money and blocking out accounts they are not even replying for the mail's I have around 500 rupees in my Paytm and my account comes like my account is blocked
            My Paytm account is been tried to unlock by others
            Worst app i will never use in my life from now. i am adding money to paytm 3000 it is deducted from bank account it is not added to the paytm account. worst customer care. How do i will get refund money
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              P
              Pallav1234
              from Lucknow, Uttar Pradesh
              Nov 6, 2017
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              Address: Banswara, Rajasthan, 327024
              Website: paytm.com

              Hi i am not able login plz help o login plz help to login plz help have sold
              I have sold
              Much money in t so plz help i &. Pls paytm
              Costumer care help me to login my account i
              Have 600rs in it which i have aved very
              Saved very difficultly plz it's my hard work money plz give. Me back i'm very & sad. Very & sad.
              Nov 06, 2017
              Dhruv Hatty's response
              Plz solve this problem
              Hi I am not able to login plz help I have sold much money in it so plz help 😢.pls paytm costumer care help me to login my account I have 600rs in it which I have saved very difficultly plz it's my hard work money plz give me back I'm very 😔 sad.
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                R
                Rishi Raj Gupta
                from Panipat, Haryana
                Nov 6, 2017
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                Address: 201301

                I bought this blue led night light 0.5w automatic lamp for bedrrrom - order no - [protected] from paytm in spetember. That lamp does not fit / work properly as the plug is not good make / quality. I initiated a replacement refund request but paytm denied both stating that the seller is not agreeing to replace/ refund as the reason for replam=cement is not proper.

                I need your help for the same.
                I bought Boat earphone on 17 may 2017. Mic is not working. Please resolve
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                  S
                  Shashank sunny
                  from Bengaluru, Karnataka
                  Nov 6, 2017
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                  Rs 1029.97 deducted from my paytm wallet but not showing in my bank account
                  money was deducted on 2nd nov 2017
                  its been more than 48 hrs
                  still it is pending
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                    S
                    seshadri59
                    from Bengaluru, Karnataka
                    Nov 6, 2017
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                    Address: 635109
                    Website: PAYTM MOBILE SOLUTION

                    I booked a darshan ticket for tirupati temple on 15/8/2017 for three persons and paid rs.1225/. The internet bank transaction is showing the transaction status as "success". But i have not received the darshan ticket till now.

                    In the remarks of the bank transaction details show "pgmib-tirupathi seva ticket paid[protected]devam spiritual services" and the beneficiary/ biller is showing as "paytm mobile solution".

                    Please help to solve this issue.
                    My mail id id [protected]@rediffmail.com and mobile number is [protected]
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                      C
                      Charusmita Naik
                      from Delhi, Delhi
                      Nov 6, 2017
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                      Address: New Delhi, Delhi, 110003
                      Website: Paytm.com

                      I made an order worth rs465 on 25th october, 2017 in nykaa using my paytm wallet. However, the amount was debited twice from my account and the money has not been refunded yet. The order no. Is[protected].
                      The first time i tried to pay it said "payment failed". So, i tried to pay again and then the payment was successful. But later i checked the amount was deducted from my account both the times.
                      Please refund the amount at the earliest.
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                        T
                        tej9995
                        from Surat, Gujarat
                        Nov 6, 2017
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                        Address: 395009
                        Website: Www.Paytm.com

                        Please raise return request for order no. [protected] because i requested 42 mm tempered glass for smart watch and i have received my this order on 1st nov, 2017. I have received 38 mm tempered glass which can not be used for my smart watch so i want to return my this order as it is wrong product. Moreover please refund my money which was used for my this order.
                        I am trying to call custmore care but i am not getting any response from those customer care numbers.
                        I have sent mail also regarding this issue but no any response from paytm.
                        As i have to return order within 7 days as per paytm policy but if paytm will not response for my this issue upto 7 days so its not my mistake so please reply me on my number and resolve my this issue as top priority.
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                          Nida Siddiqui
                          from Lucknow, Uttar Pradesh
                          Nov 6, 2017
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                          Address: Lucknow, Uttar Pradesh

                          I have an account in paytm everytime i logout from paytm i face lot of trouble in log in i have to change my password again again then also i am unable to log in. Second problem is that any of my card is not working on paytm . I am unable to add money . And there no way to call there executive.. i am highly in trouble.
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                            T
                            tusharrane
                            from Delhi, Delhi
                            Nov 6, 2017
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                            Address: Mumbai City, Maharashtra
                            Website: paytm

                            I purchase 32 gb sonys memory card but they send me not working with open packing thats why i return that to delivery boy but they not made my cash back refund yet. please do the needful. i want some componsate also for my hattasment.
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                              D
                              dalersingh
                              from Satrikh, Uttar Pradesh
                              Nov 6, 2017
                              Resolved
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                              Resolved

                              Address: Patiala, Punjab, 147102

                              My paytm register mobile no is [protected]. My ac was temp block for login from feb 2017 in the period of notebandi. I have accept the money from some people through paytm at the same time paytm blocked my account. I have contect many time paytm customre care but they did not any responce. I have 16600 rupes in my account. I use my account personely. Paytm fraud with me by blocking ac. I request you to unblock my ac. Otherwise i will go to the court. I have try to unblock my before 11 month. Thanks regerd. Daler singh
                              Dec 11, 2017
                              Complaint marked as Resolved 
                              Dec 11, 2017
                              Updated by dalersingh
                              reminder
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                                A
                                Avinash7711
                                from Pune, Maharashtra
                                Nov 5, 2017
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422011
                                Website: Paytm.com

                                Date of incident:03/11/17(Approx.)
                                Paytm blocked my account without any notice or reason. I had Rs.15k+ in my and on 5/11/17 when i tried to login to my account to recharge it said account is temporarily blocked so contact customer care. But the customer care service for blocked account has no priority at all. I have sent them emails on 2 different emails and they haven't replied me. They are not even responding to my tweets while I see they are responding to others. I have sent enough ID proof and reason why I think i might have violated their policy. At least they could they could warned me. They don't provide good service at all. Blocking accounts with a great amount of money in them is not a way to treat a customer.
                                My ref. no. is 42291144.
                                P.S. It's not like I don't remember my password.
                                Nov 6, 2017
                                Complaint marked as Resolved 
                                They are slow I know but my account was unblocked. Just mail them on [email protected] and [email protected] and then tell your problem and then they will give you a reference no. just keep on tweeting the paytm care and vijay shekhar and just spam the tweets then they will solve the issue.
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                                  Ankita Kulkarni
                                  from Deulgaon Raja, Maharashtra
                                  Nov 5, 2017
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                                  Address: Pune, Maharashtra, 411043
                                  Website: bookmyshow.com

                                  On 5/11/2017 my transaction of 335INR was failed. And I received the following message: "Your bank just confirmed a successful payment of Rs.335.4 on Paytm against Order ID WEBV2zzz[protected]zzz1. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries. "
                                  Till yet I haven't received any refund nor any guaranteed mail. Please help me with my refund
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                                    SitaramBD
                                    from Hyderabad, Telangana
                                    Nov 5, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500019

                                    Hi Team,

                                    I made a payment for Swiggy through Paytm worth Rs.236.00. Order id [protected]. But the order has not been confirmed and cancled but i didn't get my money refunded.

                                    I would like to know why the amount hasn't been refunded immediately after the order cancelled.
                                    Please look into the issue and update me ASAP.
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                                      shabbir. k
                                      Nov 5, 2017
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                                      Address: Kota, Rajasthan, 324007
                                      Website: Paytm.com

                                      Respected sir,
                                      Yesterday i booked 4 movie tickets of thor: ragnarok because it was just released and me and my friends decided to go and see that movie. So i open paytm and booked 4 movie tickets in gold cinemas kota. The show timing was 9:30 pm. The tickets were 140 rs each and convenience fees was 70 rs and total amount payable was 630 rs and then i applied promo code family time in which i will get cashback of 150 rs the coupon was successful and it will transfer the amount in 24 hrs. And the money is not transferred yet. And my paytm registered no. Is [protected]. So its my humble request to you to refund my money in my paytm wallet asap. I i will like to bring in your notice that i am a student and 150 rs means a lot to me so please take action on this complaint asap.
                                      A humble customer
                                      There are few debits from Andhra bank account from 19 sep to an unknown I'd no 00218923 and other I'd 70015490. Nearly 25k is debit from the account. Kindly help. It's urgent. We have never used paytm account . Looks like some one is using it on our behalf.
                                      Andhra Bank Customer Care's response, Nov 6, 2017
                                      Dear Customer,

                                      We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

                                      Regards,
                                      Andhra Bank Customer Service
                                      Dear Customer,

                                      We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                                      Regards,
                                      Andhra Bank Customer Service
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                                        sanjay raj rana
                                        from Doraha, Punjab
                                        Nov 5, 2017
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                                        I had purchased a item from payrm mall i have canceled tha order and recived a message regardin refund transfer in paytm wallet . Paytm wallet shows the transfer in bank but bank has not recived tha paytm
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