PayTM Mobile Solutions Complaints & Reviews

I would like to bring a case of cheating wherein paytm has not provided me with the assured cash back against my order. As per promo offer, i applied for "must buy" promo on my order no [protected] dated november 1st 2017 for rs.3302/- and code applied successfully for the amount rs.862 as per given details hereunder which paytm has refused to provide now. It's a clear case of cheating by paytm and i need the money back from them on immediate basis along with interest.
Item name price cash back applied as per promo code "must buy"
Arial matic top load 449 157
Vlcc oney moisturiser 250 63
White 1 pc smart sensor light198 198 na
Livon serum 230 81
Fogg bold spray 500 125
Vlcc insta glow bleach 430 108
Garnier color natural cream hair colour 190 57
Himalaya tan removal 259 52
Head and shoulder shampoo 285 100
Blackcurrant and bearberry sower gel 199 60
Veet hair removal 167 8
Harpic toilet cleaner 145 51
Total 3302 862

Payment made to wbsedcl through cc avenue via paytm of rs.3301.03 fail left unresponded. The payment has been done on 04.11.2017. The transaction made through sbi with transaction no.[protected] enrouted through cc avenue. The amount was debited from my a/c. But the transaction fail remarked. When on 5th nov 2017 i contacted with cc avenue their personnel informed that the issue has been resolved and the cash amount rs.3301.03 has been transferred to paytm on 05.11.2017 at 1235hrs. Kindly verify the issue and arrange to clear my dues with wbsedcl (West bengal state electricity board at the earliest.

Hi i am not able login plz help o login plz help to login plz help have sold
I have sold
Much money in t so plz help i &. Pls paytm
Costumer care help me to login my account i
Have 600rs in it which i have aved very
Saved very difficultly plz it's my hard work money plz give. Me back i'm very & sad. Very & sad.

I bought this blue led night light 0.5w automatic lamp for bedrrrom - order no - [protected] from paytm in spetember. That lamp does not fit / work properly as the plug is not good make / quality. I initiated a replacement refund request but paytm denied both stating that the seller is not agreeing to replace/ refund as the reason for replam=cement is not proper.

I need your help for the same.

Rs 1029.97 deducted from my paytm wallet but not showing in my bank account
money was deducted on 2nd nov 2017
its been more than 48 hrs
still it is pending

I booked a darshan ticket for tirupati temple on 15/8/2017 for three persons and paid rs.1225/. The internet bank transaction is showing the transaction status as "success". But i have not received the darshan ticket till now.

In the remarks of the bank transaction details show "pgmib-tirupathi seva ticket paid[protected]devam spiritual services" and the beneficiary/ biller is showing as "paytm mobile solution".

Please help to solve this issue.
My mail id id [protected]@rediffmail.com and mobile number is [protected]

I made an order worth rs465 on 25th october, 2017 in nykaa using my paytm wallet. However, the amount was debited twice from my account and the money has not been refunded yet. The order no. Is[protected].
The first time i tried to pay it said "payment failed". So, i tried to pay again and then the payment was successful. But later i checked the amount was deducted from my account both the times.
Please refund the amount at the earliest.

Please raise return request for order no. [protected] because i requested 42 mm tempered glass for smart watch and i have received my this order on 1st nov, 2017. I have received 38 mm tempered glass which can not be used for my smart watch so i want to return my this order as it is wrong product. Moreover please refund my money which was used for my this order.
I am trying to call custmore care but i am not getting any response from those customer care numbers.
I have sent mail also regarding this issue but no any response from paytm.
As i have to return order within 7 days as per paytm policy but if paytm will not response for my this issue upto 7 days so its not my mistake so please reply me on my number and resolve my this issue as top priority.

I have an account in paytm everytime i logout from paytm i face lot of trouble in log in i have to change my password again again then also i am unable to log in. Second problem is that any of my card is not working on paytm . I am unable to add money . And there no way to call there executive.. i am highly in trouble.

I purchase 32 gb sonys memory card but they send me not working with open packing thats why i return that to delivery boy but they not made my cash back refund yet. please do the needful. i want some componsate also for my hattasment.

My paytm register mobile no is [protected]. My ac was temp block for login from feb 2017 in the period of notebandi. I have accept the money from some people through paytm at the same time paytm blocked my account. I have contect many time paytm customre care but they did not any responce. I have 16600 rupes in my account. I use my account personely. Paytm fraud with me by blocking ac. I request you to unblock my ac. Otherwise i will go to the court. I have try to unblock my before 11 month. Thanks regerd. Daler singh

Date of incident:03/11/17(Approx.)
Paytm blocked my account without any notice or reason. I had Rs.15k+ in my and on 5/11/17 when i tried to login to my account to recharge it said account is temporarily blocked so contact customer care. But the customer care service for blocked account has no priority at all. I have sent them emails on 2 different emails and they haven't replied me. They are not even responding to my tweets while I see they are responding to others. I have sent enough ID proof and reason why I think i might have violated their policy. At least they could they could warned me. They don't provide good service at all. Blocking accounts with a great amount of money in them is not a way to treat a customer.
My ref. no. is 42291144.
P.S. It's not like I don't remember my password.

On 5/11/2017 my transaction of 335INR was failed. And I received the following message: "Your bank just confirmed a successful payment of Rs.335.4 on Paytm against Order ID WEBV2zzz[protected]zzz1. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries. "
Till yet I haven't received any refund nor any guaranteed mail. Please help me with my refund

Hi Team,

I made a payment for Swiggy through Paytm worth Rs.236.00. Order id [protected]. But the order has not been confirmed and cancled but i didn't get my money refunded.

I would like to know why the amount hasn't been refunded immediately after the order cancelled.
Please look into the issue and update me ASAP.

Respected sir,
Yesterday i booked 4 movie tickets of thor: ragnarok because it was just released and me and my friends decided to go and see that movie. So i open paytm and booked 4 movie tickets in gold cinemas kota. The show timing was 9:30 pm. The tickets were 140 rs each and convenience fees was 70 rs and total amount payable was 630 rs and then i applied promo code family time in which i will get cashback of 150 rs the coupon was successful and it will transfer the amount in 24 hrs. And the money is not transferred yet. And my paytm registered no. Is [protected]. So its my humble request to you to refund my money in my paytm wallet asap. I i will like to bring in your notice that i am a student and 150 rs means a lot to me so please take action on this complaint asap.
A humble customer

I had purchased a item from payrm mall i have canceled tha order and recived a message regardin refund transfer in paytm wallet . Paytm wallet shows the transfer in bank but bank has not recived tha paytm

Order no. [protected]. I have received almond instead of cashew. Then please tell paytm where is the buyer protection policy of paytm that the money is yours until you get what you have ordered. All your customer support executive are unable to provide a suitable resolution. Now as a buyer i am openly cheated by paytm. Kindly provide a buyer protection resolution. Sending images for support.

Hello!!
Yes i am yelling!!!

The money is been debited & the transaction does not reflect on my passbook or on the transaction history!!!

All your customer care phone numbers are such useless!! None of the cc numbers have option to select to talk to the representative for immediate relief..
There is no proper categories to select the appropriate question to raise complaints!!
Such a hopeless n fooling people to use pay tm..!

Today (5.11.2017) i went to the petrol pump for fuel, i paid to the merchant, i got the payment successful message, but haven't received any email for the payment confirmation and also marchant haven't received any sms for that payment. I called paytm many times in different different number but couldn't get connect to the executive once, i am using paytm since long time. But this is my worst experience ever i had. Now i want my 350 inr back to my wallet or credit to the marchant, so i get the fuel. Please resolve it as soon as possible.

Wallet saying wrong password. I am trying to reset password. When i call from registered number, it is not connecting to the said number for reset password. If i call from other number it is connecting but telling it is not registered number. I want to reset my password immediately for shopping. I am worrying for this inconvenience. Whom to ask? How to ask? If no body comes on line to solve my problem.