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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 297

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K
kmldot Champcash
from Varanasi, Uttar Pradesh
Oct 16, 2017
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Address: Varanasi, Uttar Pradesh, 221007

After few day I opened my paytm app
But, I found that, my account is temporarily blocked
How did this I don't know
Please reopen my account

I submitted my id's adhar card and pan card
Please varsity me

Paytm mob. No. [protected]

Thanks
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    5
    511981@mk
    from Rajkot, Gujarat
    Oct 16, 2017
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    Address: 110053

    My Paytm oder id-[protected]
    Oder dlaver for 13/10/2017
    DVD internal daimege.
    Not open for disk not working remote control.
    Not working for DVD player.
    But Paytm not replacement for my oder
    Guidelines for Paytm go to sarvice center.
    I am purchasing for new DVD player.
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      A
      Ashishraj Malhotra
      from Mumbai, Maharashtra
      Oct 15, 2017
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      Address: Mumbai City, Maharashtra, 400037

      Dear sir / madam,
      I cannot understand on which no should we call and talk to your customer care excutive. If customer is facing some problem, why its show we are there 24*7.
      As i have purchase a wrong product bymistake as it was not nention any where that its non refundable. Customer are not fool its our harden money trans id is [protected]. I have being trying to reach your customer care as you have plenty of customer care no but they are of no use. Its nit a matter of 1000/- rs its means you people donit have value for customer.
      Oct 15, 2017
      Updated by Ashishraj Malhotra
      As after marking a mail i being getting the same reply that product is non refundable.
      Tran id [protected]. Its my humble request kindly refund my amount .
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        N
        Naveenchandra K
        from Bengaluru, Karnataka
        Oct 15, 2017
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        I have rechargrd rs 399 to my jio mobile number [protected] on date 13th october 2017. The order Id is JPT[protected]
        But still date mobile is not recharged

        I got email from pay tm that your mobile recharge is successful

        Therefore I request paytm to return my amount immidately without further delay
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          P
          Pinkal Goswami
          from Mumbai, Maharashtra
          Oct 15, 2017
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          Address: 400063

          I transfer money from wallet to my a/c bank from paytm, money get deducted from wallet but not received in my a/c, unable to contact customer care also. When i send mail to paytm customer care they are saying that called or email to ur bank. There are no option to contact paytm except via email. From 2 days i m trying to contact paytm customer via call but can't find it. Very disappointed by paytm. I was always use paytm for recharge nd shopping but no onward i not gone a use this app. I need my money back.
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            G
            Gautamr347
            from Mumbai, Maharashtra
            Oct 15, 2017
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            Address: 400076

            I recharged through my paytm account [protected] on my mobile number [protected] of amount 399 on 15/10/17 by 10.50 am. My transaction declined but i didn't get my refund.
            Paytm order #[protected]
            Paytm cash txn id [protected].
            I am trying to contact the customer care on[protected] given on contact us in paytm app but i can't able to reach since it is saying please check the number.
            I am unable to login my account please help me it's urgent
            My money of 416 were deducted from my account but my ticket wasn't booked please refund my money as soon as possible...Transaction no. -[protected]...My complaint should be resolved as soon as possible
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              A
              avijit0907
              from Bengaluru, Karnataka
              Oct 15, 2017
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              Address: 560037
              Website: paytmmall.com

              I have order a rs 48000 worth mobile phone from "paytmmall.com" #[protected]. This product was supposed to be dispatched on 10th october and delivered by 12th october 2017.
              After 5 days of delay, this product is still not dispatched and "paytm" executives are clueless regarding the status. There is no sense of responsibility for the issue and no help from call-center.

              I have called multiple times and updated the complaints to highest escalation team (Complaint id#[protected] and all i get to hear is "we are working on this".

              This is very frustrating and sad, please help to get this problem resolved.
              Paytm not deliver my courier till 13 october, my courier expected delivery date 6 October.
              There is an error in using promocode
              They show there is some technical issues
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                C
                Chaitra chaitu
                from Bengaluru, Karnataka
                Oct 15, 2017
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                Address: 560050

                I had order 2 saree on 24th sept, bt i still didn't receive my ordered product.. And in paytm it's showing the order has been delivered on 30th sept.. I have mailed n evn called paytm customer support and explained tht i still dnt receive product.. Bt i'm not getting proper response. It has been 20 days and this issue is not yet solved.. I'm completely have negative thought abt this paytm nw... I have tried many times via help desk on app.. Bt evn their no response
                Please sir
                My postpaid mobile bill for BSNL under processing show .
                I can my helps .
                My order number[protected].
                So I can my helps you.
                My name Ramesh Kumar
                I belong to a poor family so I help you

                Thanks.
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                  A
                  abid ahmad teeli
                  from Sopur, Jammu and Kashmir
                  Oct 15, 2017
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                  Address: Anantnag, Jammu and Kashmir, 192210
                  Website: PAYTM APP

                  I add money to paytm rs 400 but money not add to my account &another time rs 50 rupees add but not add to my account my registation number is [protected] plz slove the problem sloveprob;em withen i1 hour
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                    A
                    arjun singh katoch
                    from Faridkot, Punjab
                    Oct 15, 2017
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                    Address: Pathankot, Punjab, 145001
                    Website: paytm

                    I have ordered my earphones from Paytm but i didn't get them yet i am call on customer care no. But there is no.response so should i go to police station for this complaint o[censored]r service 420 ka case dhlna padhega ye aap log sahi ni krte isliye online paise cut kr lete ho nd tracking details btate ho
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                      V
                      Vídhyå Msdïãn
                      from Coimbatore, Tamil Nadu
                      Oct 14, 2017
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                      Address: Chennai, Tamil Nadu, 600064

                      I transferred money from my wallet to my friend's bank account on 28th of septenber... It said that the transaction was successful but my friend didn't receive at all.. Bank authorities said that no money was received... I'm trying to contact paytm help but i couldn't.. I'm totally pissed of with this paytm customer service... All my balance went off cause of that... I'm seriously frustrated to the core... I want that money to be transacted as soon as possible
                      I will replace my item paytm is not replace my item and not connected customers care.
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                        S
                        sandippati
                        from Asansol, West Bengal
                        Oct 14, 2017
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                        Resolved

                        Address: Paschim Medinipur, West Bengal

                        Dear sir,
                        I booked reservation ticket of kamrup express on 6/10/17 through rail connect i. E pnr no-[protected] but still now canceeled ticket refund amt. Rs.540.00 has not been creditted in my bank a/c.
                        Refunded id no-[protected]
                        Refund date-09/10/2017
                        Transactio id for refund-[protected]
                        Refund amt-rs.540.00
                        Bank name-bank of india (Crediting bank)
                        Ifsc-bkid0003902
                        A/c no-[protected]
                        Pls. Solve my problem quickly.
                        Oct 17, 2017
                        Complaint marked as Resolved 
                        irctc refunded cancelled amt. to PTMSDK but PAYTMSDK not credit such amt in my bank a/c. PLs dsecribe in which information you are needed?PTMSDK does not emailed or phone to me.
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                          Vamshi garipally
                          from Hyderabad, Telangana
                          Oct 14, 2017
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                          Address: 505303

                          I didn't receive my order from courier what's the reason I will take a serious action on paytm you have taken already payment in online but I didn't receive my product
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                            M
                            manusonu
                            from Noida, Uttar Pradesh
                            Oct 14, 2017
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                            Address: Kurukshetra, Haryana

                            Recharge my vodafone [protected] number please give me solution because vodafone care send wrong message but my pack is not active
                            100% CASHBACK! 18 Oct से पहले रीचार्ज करे 399 से और पाए 3 माह के लिए सब अनलिमिटेड. रीचार्ज वर्तमान प्लान expiry के बाद applicable होगा. 19 Oct से टॅरिफ बदल रहे है.
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                              S
                              Saleem Khanna
                              from Idukki, Kerala
                              Oct 14, 2017
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                              Address: Warangal, Andhra Pradesh

                              I order zipper earphone, but i didn't receive as i expect colour so i replace it by another. My delivery date 13/oct/2017 now today is 14 mid night still i didn't recevie my product. Where is my product, u took my payment through paytm. I need my product. And u didn't lift my calls also. I want my product as soon as possible. Otherwise i complaint to...
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                                A
                                apunkhia
                                from Mumbai, Maharashtra
                                Oct 14, 2017
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                                A guy named papu with contact number [protected] cheated me saying he is a pool coin seller
                                I want paytm to block his account and refund me my money
                                The guy should be punished and sent to jail for cheating innocent peoples
                                I want my money to be refunded
                                Please help me out
                                I will take care next time
                                Thanking you
                                Warm regards
                                Atharva punkhia
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                                  S
                                  Sakshi Karkhanis
                                  from Mumbai, Maharashtra
                                  Oct 14, 2017
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                                  Address: Thane, Maharashtra, 400601

                                  Respected sir,
                                  This issue is regarding my online purchase of macbook whose order no is
                                  [protected]. I had applied for 12k cashback while placing this order but i have not received it yet. I was expecting to receive it after the delivery. I am putting this email now as 24 hours have passes since delivery.
                                  Please do the needful so that i receive the cashback at the earliest.
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                                    M
                                    Mayengbam Jaganivas
                                    from Darjiling, West Bengal
                                    Oct 14, 2017
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                                    Address: 110096
                                    Website: paytm.com

                                    First of all, i want to say customer service of paytm is pathetic. I have complained many times but they never care to send even a simple reply. I have placed many order in september 2017, and a few of them were canceled and refund were initiated but i never got any of them till date. The following refund related smses were received from your paytm.

                                    1) sbifss just gave us a reference number arn: 74678447277000002396492 for successful refund of rs
                                    1139.00 from paytm to your bank account.
                                    Please contact your bank for any further query quoting this number.

                                    (2) sbifss just gave us a reference number arn: 74678447273000002012903 for successful refund of rs
                                    22.55 from paytm to your bank account.
                                    Please contact your bank for any further query quoting this number.

                                    (3) sbifss just gave us a reference number arn: 74678447263000001941666 for successful refund of rs
                                    1349.00 from paytm to your bank account.
                                    Please contact your bank for any further query quoting this number.

                                    (4) sbifss just gave us a reference number arn: 74678447263000001941781 for successful refund of rs
                                    729.00 from paytm to your bank account.
                                    Please contact your bank for any further query quoting this number.

                                    (4) sbifss just gave us a reference number arn: 74678447280000003092574 for successful refund of rs
                                    237.00 from paytm to your bank account.

                                    (5) sbifss just gave us a reference number arn: 74678447280000003049145 for successful refund of rs
                                    275.00 from paytm to your bank account.

                                    I think this a fraud. Because i have talk to my bank branch also and they don't have any information on it..

                                    So, i lost around rs. 4000 for the orders above. Its a n eye opener for me, never trust this seller
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                                      R
                                      rohit4776
                                      from Delhi, Delhi
                                      Oct 14, 2017
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                                      Address: New Delhi, Delhi, 110045
                                      Website: Paytm.com

                                      Sir my order id is [protected] . I booked this item date on 7/10/2017 and delivery date is 14/10/2017. But this time my product is not deliver at this time .
                                      We cant contact with paytm costumer care due to all no. Are busy and under maintenance. Rohit singh mobile no. [protected].
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                                        Manjula Goswami
                                        from Tezpur, Assam
                                        Oct 14, 2017
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                                        Address: Dibrugarh, Assam

                                        I had received one lavie wedges from paytm.But unfortunately the size does not fit fitted on me so I returned it them on 30th September. Through paytm, I have got a mail and a sms for refunded my return item on 30th September. Till today, I have not recieved my amount.
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