PayTM Mobile Solutions Complaints & Reviews

Sir from last 24 hrs my bank tranfer paymnt i ls showing pending i dnt know why. My wallet tax. id is [protected] and payment is rs 4119.89
Sir please i wll be vry thanful to you .
Please slove my problem.

Please refer my consumer complaints id 1729921 dated 08/10/2017 under which i had filed on line consumer complaint regarding cheating me since 16/09/2017 for erroneous cancellation of my ticket by paytm on 16/09/2017 from that day i had requested them to arranged me alternate ticket upto 27/09/2017. They always gave consoled me that they are giving top priority on my request but did nothing at last i was compelled to arranged ticket at madgoan at eleven hours. Base on my complaints they refunded after deduction of cancellation charge on 11/010/2017. Because of paytm mismanagement my entire tour to gao gone in vain and they giving me mental agony and financial hardship since then. Therefore for over come from this mental agony/financial hardship i want financial compensation rs.200000.00 (Rupees two lacs only) and the amount may be credited to in my sbi account.

Recently i was shopping on paytm mall where i got a cashback offer from paytm named "buymoresavemore" in which they offered attractive cashback. I opted that coupon but then the site shown that is offer is valid only for minimum 10 nos. Of goods purchased.

I forcefully increased the purchase qnty. And ordered more then 10 items to get this cashback. I paid all amount in advance and my order number is : [protected].

Now after 7 days, some of goods has delivered and rest is in transit but i have received 0 cashback. I inquired with customer care, they just replied me that coupon was not applied at the time of final payment. I have applied the coupon code and because of coupon code qnty. Restriction, i purchased more items to qualify in the cashback, but now paytm is not accepting there own promise.

Due to all this bad experience, i tried to cancel the order because it is only 6 days i have made order & still more than half of items in in transit, not received but paytm site is not allowing me to return the order. I have mailed there customer care but they close my call without resolving it. Also there phone line customer care is out of order/not working at all.

It feel like cheated because we rely on paytm, paid them advance, extra shopping for qualifying cashback offer and now they deny their own commitment. Paytm is neither giving me cashback money, nor accepting return order request. Paytm customer care response is so pathetic, without solving my problem, they forcefully close the case.

I ordered "lg 360 l double door refrigerator gl-i402rpzy" from paytm mall on 6th october - order# [protected]. Payment was made through credit card (With emi). The promised delivery date was 18th, with dispatch due by 9th october.
The order status was updated to 'packed' on 6th iself; however, there has been no progress since. Paytm hasn't provided me with any concrete information and are now simply unreachable.

I tried contacting them on twitter:
https://twitter.com/indyan/status/[protected]
https://twitter.com/indyan/status/[protected]

I tried messaging through the app. I tried calling them up. But, i haven't received any response to the emails and their phone support is now unavailable. A few days back i had succeeded in reaching them and had received two reference numbers: 40320826 and 40308977.

It's amazing that while they're busy tweeting promotions and responding to customers with recharge issues, they've ignored a transaction work almost 40k.

I ordered macbook pro at a price of rs 57798/- on 20/09/17, order no-
[protected], but i cancelled and requested for the refund, the order and the money on your end should have been refunded by now but it is not. I called paytm customer care also but there is no response. Is this the customer satisfaction you provide. It's been more then 3 weeks and there is action taken by paytm. I dont want money in bank. Refund my money to paytm wallet asap.

I created account of my wife on paytm and transferred some money on her account. She forgot password. Paytm has given the number to call and type 1 to retrieve the password. That is only one number for their more than 50lac users.. What type of solution is this. Who have suggested this solution. Totally nonsense. Since last 2 days we are trying that number and always busy. Paytm has blocked the account also.

Is this the way paytm working. Paytm ha s blocked the money and no. Solution to get it back.
Don't go for paytm. If you forgot your password. No. Solution to get it back.

This is to inform you that on 11 oct.2017 their was thee cusomer purches icecream from my shop and the made paytm payment Rs. 75/-, Rs. 175/- and Rs. 180/- Total transaction was Rs. 430/- but on 12 Oct.2017 we got mail from your company shows that total amount of settlement of Rs. 244.97 . we have not recd. Rs. 180/- transaction settlement. please do the needful immediately.
- Cool Spot

PAYTM no [protected] scan to account TRANSFER but not recive no bank

My amount deducted in my account i do not Know How ...?
My Number is [protected] and my total amount deducted is 2300 please find and inform to me urgently.and inform to me on as soon as possible because i m very upset on this matters so please solve this issues as soon as fast ...i m waiting reply fast

Sir i have added 7500 from my a/c to wallet and after dat i hav transferred 5000 to my another bank account. Payment was no successful and the amount has been deducted frm my wallet. Again i have added cash to my wallet. It was showing successfully added to my wallet but its showing zero balance. Kindly resolve my issues. I am just fed up with this. Now i am having no money available with me. I have to make my tickets and all. I don't know why this has happend. Paytm was always working properly. But this time i am very much upset with it. Plz try to understand my problem. I was always having a goodname of paytm in my mind. I suggested many peoples to use that. But now it has happen to me. Please don't create neagativity in the mind of your valuable paytm customers. I hope u will understand my problem. Resolve it soon.
Thank you..

I order the laptop of asus x541ua-dm1358t from patym on 23 aug 2017 whose order id was order no. [protected] and it was shown that the product would be delivered to me by 1 sept 2017. As the product was sent by xpressbees courier services whose tracking no was[protected]. I track the courier and found out that the product has reached the my destination on 27 but the product was not delivered to me. So i personally called the courier partner that why the product is not being delivered to me as it has reached my destination. They said that the product was damage due to rain and so we would not be able deliver the product. So please contact the customer care of patym and when i contacted the customer care of patym they say that how the courier says that the product is damage. So again and again contact both of them and said that i want the product at any cost & if the product is damage replace it and please provide me. After 2 -3 times complains and also gone to the hub to enquire about the product the after many complaints the courier dept said that we are enquiring about the product that how the product has been damage in the rain and we handle this case to our investigation team and your problem will be resolved by 24-48 hrs. And i have received the message from patym that you will receive your product will be deliver to you by 3rd sept.


I have not received the product and so again when i call to the patym customer care they said that you will receive the product and your problem will be resolved we have mail to our courier partner xpressbees. And in the morning i receive the message that you we have initiated your refund and it could take upto 7 working days to credit the amount to your account. I called many times and said that i want to talk to your senior customer service representative so solve my problem and resolve my issue but mostly tell my senior is not present or he is busy and always disconnect the calls from your end after a long hold and even while you pick the call you always says that my voice is audible to you and my voice is audible to you twice and disconnect the calls even if the voice is audible to you.

Now coming to the point i had order the product on emi as you already knows and bank will take the interest as well as the processing fees for that. So who would pay the interest to the bank and why you have cancel the product without my knowledge as i mentioned many times in mail said to you that i want the product at any cost and it the product is damage i want the replacement not the fund. I request to cancel my refund request and provide me the product or else i have launch a complain regarding the fraud done by the patym for the loss which i have suffered like the interest charged by the the bank and the mantle tension and stress as well as the time which has been wasted after this issue. Who is responsible for the interest that is charged by the bank that is rs 1303 why would i suffer for the loss. Please check the details of the interest charge by the bank and provide me my money. My personal request is never buy anything from patym because this is the case with lots of you.

I have paytm account with mobile number [protected] on 12-10-17 in my account rs 282.56/- i recharged on 13-10-17 with rs 1000 the balance shows rs 1010 /-
In this regard i continuously contact the help line number [protected] but no response they are cheating
In this regard i request your good self please rectify the discrepancies and credit the amount to my account at the earliest

The mobile number you have provided for retrieval of password is not working. I have been trying to dial it for reseting password link, but facing the broken record message saying lines are busy. My registered number is [protected]. Please resolve the issue promptly or provide other alternatives for reseting password.

Name ilias my paytm account is blocked i have a huge balance in my wallet but my account is blocked at last 2 days i have all proofs. This paytm app is too much waste application i am giving police complaint about paytm please un block my paytm account or i am giving police complaint and giving complaint to press department. My name mohammad ilias my mobile number [protected] my email id [protected]@gmail.com

I order iphone 7 plus from paytm of 72000
due to defect in phone i return it..
they said ur money is refund in ur account in 2 days but not yet refunded ...is 7 days to go...
plz help me
my paytm account no[protected]

I am trying to reset my password by calling at the given number, However, the number is busy from last 2 days.Very disappointed with the app. I have a money in the wallet. Please resolve the issue ASAP as this is very annoying. Also, allow fb, Google login which was very convenient.

I am unable to login to my PayTM account as I have forgotten my password and I can't connect to the customer number that is[protected] since last night. Please give a feasible solution.

I am unable to reset my password since i have forgotten it. I have tried the forgot password button but it has asked to dial a number and press 1 to request a reset password mail. I have tried this step more than 10 times and im still unable to reset it. I also presume that the account may be blocked. But i tried the steps to be done too but that isn't working either. I really need to use my paytm account urgently.

This is regadding order od [protected]. They said the money transfer process initiated.. But it deducted 837 from my account.. Transaction failed while paying mobile bill.. Now my money is not in wallet and not in account.. I try their customer care number it is always busy.. There is no proper response.. I request paytm to resolve the issue.. It is not expected from them
My registered contact number [protected]
Email is [protected]@gmail.com
I expect it to be solved soon

My mobile no is [protected] money not transfer to my bank account i fill all forms like kyc as well