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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 295

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S
shailesjha
from Noida, Uttar Pradesh
Oct 17, 2017
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Address: 110095

I had deposited the amount of rs 20000 to paytm wallet, but transaction has failed, amount is debited from account. I have complaint to paytm, but paytm mailed to me this error issue is from bank, i can do nothing. Then i have concern the bank, i have deposited the reverse balance form to bank. Bank employees said to me, it
Will take around 45 days to reverse amount. How can we say digital india, if one transaction issue wilk resolve in 45 days. Please help me to reverse the balance.

Name - rasmi jha
Account number :[protected]
Bank - bank of india
Dilshad garden
Hi, I forgot my Paytm password, from login page if you hit FORGOT PASSWORD it will ask to call [protected]. I called entire day it’s say “route is busy”. This indirectly means Paytm is doing some fraud to grab my money from wallet.
Please help me
Thanks
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    H
    Hoshiarsingh
    from Gurgaon, Haryana
    Oct 17, 2017
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    Dear sir,
    Greeting of the day.
    Myself hoshiar singh, paytm mob. No.[protected] is using paytm regularly. A transaction of rs.2232/- ref. No. Easy day 3629 fatehabad order #qr42d0ddc5de6688a5 wallet transaction id : [protected], was made on 16/10/2017.
    While making transaction, it was informed that if you make transaction through paytm you will receive a cashback @5%.
    The same is not received by me. Kindly take necessary action to enable cash back to my paytm wallet.
    A immediate action is solicited please.
    Regards
    Hoshiar singh
    Dear Hoshiar,

    We are sorry for the inconvenience caused.

    Please write at [protected]@futuregroup.in with your contact number.

    Will surely take it up with the concerned team.

    Regards,
    Priya
    Future Group
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      M
      mayur96MMM
      from Ahmedabad, Gujarat
      Oct 17, 2017
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      Address: Jamnagar, Gujarat, 361012
      Website: PayTM

      Today i had recharged my jio number by 399 rs recharge using paytm app but paytm automatically redeemed kfc voucher of 500rs and they deducted 899rs from my bank account when i'm just paying for recharge of 399rs but app automatically redeemed 500rs voucher and when i call customer care about this and tell them that this happens automatically and i didn't had redeemed this voucher so please cancel my order and refund my money but they refuse to help me by saying that this is non-refundable voucher and you have to compulsory redeem this voucher at kfc but how can i redeem this when there is no kfc around 500km from where i was living. So there are refusing to refunding my money to me and i am not able to redeem this voucher so please help me on this and stop this kind of incidents or else how can be india become cashless when online frauds like paytm is openly looting their consumers like this and refusing to even help in this kind of problems.
      Oct 13, 2017
      upadhv03's response
      My mobile no is [protected]
      Paytm Mall Order No.- [protected]
      Item- Donear Men trouser
      Date of Order book and paid- 9th Oct, 17 at 12:02:20

      This ortder detail is not showing in Paytm My Order

      Pls do the needful on urgent basis

      Regards

      Vishal Upadhyay
      Paid for OrderIRCTC E Ticketing Order #[protected]Paytm Cash Txn ID [protected]-10-10 11:04:00 AM
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        V
        vinishkw
        from Noida, Uttar Pradesh
        Oct 17, 2017
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        Dear Team,

        payment you have charged (paytm mobile solutions) but not given to tata power from your end.
        please help.

        regards
        vinish
        [protected]
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          K
          Kalyan Kumar iconic
          from Visakhapatnam, Andhra Pradesh
          Oct 17, 2017
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          Resolved

          Website: Paytm.com

          Order id 33805010

          Money is deposited from account
          Of INR 786.7 on date[protected]. Payment for redbus

          Refund the money to account as soon as possible

          Email:- [protected]@gmail.com

          Your help line numbers also not responding.

          Payment is made as below mentioned procedure

          Redbus- wallets- paytm
          Nov 22, 2017
          Complaint marked as Resolved 
          Got my money
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            S
            surendrasuri726
            from Hyderabad, Telangana
            Oct 17, 2017
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            Address: 201301
            Website: www.paytm.com

            Sir yesterday i made an transaction by using paytm wallet account but money deducted from my paytm wallet but it shows in pending from last few hours onwards, this transaction is not done and i don't get any message from my bank also. So many times i tried to contact to paytm customercare no one replied, so please refund my money as early as possible to my paytm wallet
            Thanking you
            Oct 17, 2017
            Updated by surendrasuri726
            No update on this complaint my problem is not resolved

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              R
              raghu v
              from Bengaluru, Karnataka
              Oct 17, 2017
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              Address: 560089
              Website: delay in payments

              Unable to pay bills in paytm and displayed the error notification which I have sent the screenshot.
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                R
                Roshan Dhyawana
                from Muzaffarpur, Bihar
                Oct 17, 2017
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                My trangection is not complate
                Wallet txn id [protected]
                16 oct 2017 13.06
                Oct 17, 2017
                Updated by Roshan Dhyawana
                Bank trangection is not complate
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                  S
                  sarat manohar
                  Oct 17, 2017
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                  Some one using my debit card and performing transactions from a long time with out my knowledge. Yesterday i noticed it in my bank statement that there are many transactions on paytm name, can you guys help me with this by providing on what purpose it is made and from which account it has done and its details.

                  Transaction id: sbipg[protected]

                  Date of transaction[protected]

                  Transaction id: othpg 134432

                  Date of transaction:[protected]
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                    V
                    Vishu@1
                    from Mumbai, Maharashtra
                    Oct 17, 2017
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                    Address: Aurangabad, Maharashtra

                    Respected sir/mam

                    I had ordered two memory cards i. E. One is sony 64gb and other is kingston 64gb on 10th october 2017 my order id is [protected]. I give payment through online debit card.
                    I get delivery on 15 th october 2017 when i open the parsel in that parsel one samsung memory card was present and that was not ordered by me and when i approval for return then delivery boy should also not get return this product. When i complent about in paytm app they does not give any reply to me. So that paytm website is doing fraud with me.
                    So, respected sir/mam please help me about that problem. And help me as soon as possible.
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                      U
                      Umesh.Bhardwaj
                      from Mumbai, Maharashtra
                      Oct 17, 2017
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                      Address: 400078

                      Hi, my name is umesh. I transferred money from my wallet to my friend's bank account on 16th october 2017. Amount is debited from my paytm but its still showing in pending. When i'm trying to contact paytm help but couldn't reach out. I'm totally pissed of with this paytm customer service. I'm seriously frustrated. I want that money to be transacted as soon as possible...
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                        R
                        Ritik2252
                        from Haridwar, Uttarakhand
                        Oct 17, 2017
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                        Address: Ballia, Uttar Pradesh, 277401

                        Sir.
                        I m a students my paytam ac has been block by company it self i have not enter wrong password. Advert that the block my account i m students i have some money in it i have to use it i m from middle family sir i m using this but they block my account sir plz do something
                        My paytam mobile no is [protected]
                        Ritik kumar pathak
                        Thank u sir. Plz. Do something
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                          A
                          Allu Vijay Kumar
                          from Vijayawada, Andhra Pradesh
                          Oct 17, 2017
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                          Website: paytm.com

                          I has recharged rs.349/- through paytm app on 14/10/2017 evening by mistake to [protected] number instead of [protected] bsnl number
                          I noticed my fault and complained to paytm team, but their response is not satisfactory, they asked me to talk with bsnl team and they were not responsible for that recharge. I waited for 2 days. But still they have not responded
                          Please reimburse my amount
                          Oct 16, 2017
                          Updated by Allu Vijay Kumar
                          I waited for 2 days but paytm team has not refunded my amount
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                            B
                            Bhopalram
                            from Kotagiri, Tamil Nadu
                            Oct 16, 2017
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                            Address: Pune, Maharashtra

                            I was booking tickets on my irctc app and while doing the payments I used paytm and the money was debited from my bank but the booking failed now I am left with noting neither the tickets nor the money. Help me
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                              V
                              vinoddepak
                              from Bandipura, Jammu and Kashmir
                              Oct 16, 2017
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                              Address: Jammu, Jammu and Kashmir, 181124

                              Sir I have purchased a WiFi TV dongle DLNA anycast from your site... this product found defective ie not working...so please be replaced it... thanks sir

                              My contact number [protected]

                              Pse tell me care number to connect... thanks sir
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                                P
                                Piyush_Sharma
                                from Kolkata, West Bengal
                                Oct 16, 2017
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                                Address: Kolkata, West Bengal, 700019
                                Website: Paytm.com

                                On Friday I was trying to make an order of the medication on 1mg.com and in the payment section I tried to pay via Paytm but unfortunately, the order got declined and the amount of Rs. 611.6 got deducted from my bank account but the order which got declined is not showing in the order section of 1mg and nither in the order section of Paytm.

                                This is the transaction remark that shows in my bank account: VIN/PAYTM /[protected]/0 for the payment I made to 1mg via Paytm

                                I cant see the payment information in My order in any one of the above accounts in Paytm

                                When I mail Paytm in [protected]@paytm.com it says try Help & Support and if I click on help and support I need to have an order ID but it didn't generate.

                                Its been 48 hrs, I haven't received my money yet

                                Please help me get back my money.
                                Return of product initiated on 3rd october. No pick up yet

                                I will written to paytm multiple times, nobody has got in touch with me yet. I want the machine picked up today itself
                                Hiii sir my acaunt block last 7 day so i want to my acunt unblokede
                                I have a order ifb washing machine last month but till date not delivered please solution this problem my order number is [protected] ifb fully loaded washing machine
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                                  N
                                  Naveed3013
                                  from New Delhi, Delhi
                                  Oct 16, 2017
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                                  Address: New Delhi, Delhi, 110094

                                  Payment deducate but not paid merchant ord. No. Jpt[protected] tr.. Id. [protected] plz resolve my problm
                                  My email id and number. [protected]@yahoo.com and [protected]@gmail.com
                                  Oct 16, 2017
                                  Updated by Naveed3013
                                  Dedutcate amount but not pait jio merchant

                                  Nov 30, 2017
                                  Updated by Naveed3013
                                  Phone/Mobile Number: [protected]
                                  Transfer ID: [protected]

                                  Payment deducate but not paid merchant ord. No. Jpt[protected] tr.. Id. [protected] plz resolve my problm
                                  My email id and number. [protected]@yahoo.com and [protected]@gmail.com

                                  payment deducted but not paid
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                                    prasanth2sha
                                    from Mangalore, Karnataka
                                    Oct 16, 2017
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                                    Address: Bangalore, Karnataka, 507115
                                    Website: Paytm

                                    Paytm order no: [protected]

                                    This is regarding my order for cashew nuts with paytm., which has been delivered in bits and pieces form. They have became pieces n powder by the time of delivery, which i brought into the notice of customer care on 06.10.2017 for return request.
                                    With query reference no: 40424983, they have responded by saying they are attending the problem.
                                    But there is no response even after a week. So i furthur brought the issue to there notice on 13.10.2017, for which they have not even responded.
                                    I have been a loyal customer to paytm from so many years. But i have been treated so badly and that hurts.
                                    Every penny i earn is important to me & i have every right to spend it on the items which are 100% worth. I here by request you to refund my money by taking ur inferior product delivered.
                                    Prashanth reddy kv
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                                      Gaitam
                                      from Churachandpur, Manipur
                                      Oct 16, 2017
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                                      Address: Gaya, Bihar, 823001

                                      Re: re : i have purchase a puma limnuos cat 3 idp shose. I have pay 2898 for this. A massage send by company related to cancelled this order and refund the amount. But i have no recive the amount till date. So kindly refund the amount. My purchased order no is [protected] and my query no is 40414666. I have send a massage already but no any reply found.
                                      Payment of dth is not processing showing error 10 times I tried but nt working resolve the problem hw soon it is possible
                                      Jio Mobile recharge was not done but money was deducted from my wallet plzz check and refund it soon.
                                      Order I'd ;BR0000F9QB1V
                                      Its urgent pls refund me fast
                                      transaction id is[protected]
                                      pls refund mi fast
                                      I order in club factory but some same order twise time debited rupees,
                                      So please Justice me as soon as possible,
                                      I humble request to u
                                      I was ordering a T-shirt but during payment it is showing that Your payment confirmation Awaited. My order no. is - [protected], Please do at least one thing that conform my order or cancel my order, I will make a another order.
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                                        H
                                        Haris MU
                                        from Kotamangalam, Kerala
                                        Oct 16, 2017
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                                        Website: paytmmall.com

                                        My name is haris. Yesterday (15 oct, 2017 1:58 pm) i have placed an order in paytm for "lg 22mp68vq-p 55.88 cm (22) led monitor", order no: [protected].

                                        I have already requested for cancel through the paytm mall app yesterday (15-oct-2017) itself. The order was not dispatched and was in packed status at the time of cancelling.

                                        But the status is still "cancellation pending" even after 24 hrs. (16-oct-2017 7.00 pm)

                                        Please help me regarding this.

                                        Please cancel my order and refund my money.

                                        Please find the attached screenshot for reference.
                                        Hi,

                                        I was adding money to my paytm wallet from my syndicate bank . But somehow transaction was failed and money go deducted from my account.
                                        it's been more than a month, but till date i have not recieved any response or refund.

                                        Please check and let us know what more information is needed to get this asap fixed..
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