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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 295

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K
Kalyan Kumar iconic
from Visakhapatnam, Andhra Pradesh
Oct 17, 2017
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Resolved

Website: Paytm.com

Order id 33805010

Money is deposited from account
Of INR 786.7 on date[protected]. Payment for redbus

Refund the money to account as soon as possible

Email:- [protected]@gmail.com

Your help line numbers also not responding.

Payment is made as below mentioned procedure

Redbus- wallets- paytm
Nov 22, 2017
Complaint marked as Resolved 
Got my money
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    S
    surendrasuri726
    from Hyderabad, Telangana
    Oct 17, 2017
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    Address: 201301
    Website: www.paytm.com

    Sir yesterday i made an transaction by using paytm wallet account but money deducted from my paytm wallet but it shows in pending from last few hours onwards, this transaction is not done and i don't get any message from my bank also. So many times i tried to contact to paytm customercare no one replied, so please refund my money as early as possible to my paytm wallet
    Thanking you
    +1 photos
    Oct 17, 2017
    Updated by surendrasuri726     No update on this complaint my problem is not resolved

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      R
      raghu v
      from Bengaluru, Karnataka
      Oct 17, 2017
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      Address: 560089
      Website: delay in payments

      Unable to pay bills in paytm and displayed the error notification which I have sent the screenshot.
      +1 photos
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        R
        Roshan Dhyawana
        from Muzaffarpur, Bihar
        Oct 17, 2017
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        My trangection is not complate
        Wallet txn id [protected]
        16 oct 2017 13.06
        +2 photos
        Oct 17, 2017
        Updated by Roshan Dhyawana         Bank trangection is not complate
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          S
          sarat manohar
          Oct 17, 2017
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          Some one using my debit card and performing transactions from a long time with out my knowledge. Yesterday i noticed it in my bank statement that there are many transactions on paytm name, can you guys help me with this by providing on what purpose it is made and from which account it has done and its details.

          Transaction id: sbipg[protected]

          Date of transaction[protected]

          Transaction id: othpg 134432

          Date of transaction:[protected]
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            V
            Vishu@1
            from Mumbai, Maharashtra
            Oct 17, 2017
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            Address: Aurangabad, Maharashtra

            Respected sir/mam

            I had ordered two memory cards i. E. One is sony 64gb and other is kingston 64gb on 10th october 2017 my order id is [protected]. I give payment through online debit card.
            I get delivery on 15 th october 2017 when i open the parsel in that parsel one samsung memory card was present and that was not ordered by me and when i approval for return then delivery boy should also not get return this product. When i complent about in paytm app they does not give any reply to me. So that paytm website is doing fraud with me.
            So, respected sir/mam please help me about that problem. And help me as soon as possible.
            +2 photos
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              U
              Umesh.Bhardwaj
              from Mumbai, Maharashtra
              Oct 17, 2017
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              Address: 400078

              Hi, my name is umesh. I transferred money from my wallet to my friend's bank account on 16th october 2017. Amount is debited from my paytm but its still showing in pending. When i'm trying to contact paytm help but couldn't reach out. I'm totally pissed of with this paytm customer service. I'm seriously frustrated. I want that money to be transacted as soon as possible...
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                R
                Ritik2252
                from Haridwar, Uttarakhand
                Oct 17, 2017
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                Address: Ballia, Uttar Pradesh, 277401

                Sir.
                I m a students my paytam ac has been block by company it self i have not enter wrong password. Advert that the block my account i m students i have some money in it i have to use it i m from middle family sir i m using this but they block my account sir plz do something
                My paytam mobile no is [protected]
                Ritik kumar pathak
                Thank u sir. Plz. Do something
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                  A
                  Allu Vijay Kumar
                  from Vijayawada, Andhra Pradesh
                  Oct 17, 2017
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                  Website: paytm.com

                  I has recharged rs.349/- through paytm app on 14/10/2017 evening by mistake to [protected] number instead of [protected] bsnl number
                  I noticed my fault and complained to paytm team, but their response is not satisfactory, they asked me to talk with bsnl team and they were not responsible for that recharge. I waited for 2 days. But still they have not responded
                  Please reimburse my amount
                  Oct 16, 2017
                  Updated by Allu Vijay Kumar                   I waited for 2 days but paytm team has not refunded my amount
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                    B
                    Bhopalram
                    from Kotagiri, Tamil Nadu
                    Oct 16, 2017
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                    Address: Pune, Maharashtra

                    I was booking tickets on my irctc app and while doing the payments I used paytm and the money was debited from my bank but the booking failed now I am left with noting neither the tickets nor the money. Help me
                    +1 photos
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                      V
                      vinoddepak
                      from Bandipura, Jammu and Kashmir
                      Oct 16, 2017
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                      Address: Jammu, Jammu and Kashmir, 181124

                      Sir I have purchased a WiFi TV dongle DLNA anycast from your site... this product found defective ie not working...so please be replaced it... thanks sir

                      My contact number [protected]

                      Pse tell me care number to connect... thanks sir
                      +2 photos
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                        P
                        Piyush_Sharma
                        from Kolkata, West Bengal
                        Oct 16, 2017
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                        Address: Kolkata, West Bengal, 700019
                        Website: Paytm.com

                        On Friday I was trying to make an order of the medication on 1mg.com and in the payment section I tried to pay via Paytm but unfortunately, the order got declined and the amount of Rs. 611.6 got deducted from my bank account but the order which got declined is not showing in the order section of 1mg and nither in the order section of Paytm.

                        This is the transaction remark that shows in my bank account: VIN/PAYTM /[protected]/0 for the payment I made to 1mg via Paytm

                        I cant see the payment information in My order in any one of the above accounts in Paytm

                        When I mail Paytm in [protected]@paytm.com it says try Help & Support and if I click on help and support I need to have an order ID but it didn't generate.

                        Its been 48 hrs, I haven't received my money yet

                        Please help me get back my money.
                        +1 photos
                        View replies
                        Return of product initiated on 3rd october. No pick up yet

                        I will written to paytm multiple times, nobody has got in touch with me yet. I want the machine picked up today itself
                        Reply
                        Hiii sir my acaunt block last 7 day so i want to my acunt unblokede
                        Reply
                        I have a order ifb washing machine last month but till date not delivered please solution this problem my order number is [protected] ifb fully loaded washing machine
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                          N
                          Naveed3013
                          from New Delhi, Delhi
                          Oct 16, 2017
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                          Address: New Delhi, Delhi, 110094

                          Payment deducate but not paid merchant ord. No. Jpt[protected] tr.. Id. [protected] plz resolve my problm
                          My email id and number. [protected]@yahoo.com and [protected]@gmail.com
                          +1 photos
                          Oct 16, 2017
                          Updated by Naveed3013                           Dedutcate amount but not pait jio merchant

                          Nov 30, 2017
                          Updated by Naveed3013                           Phone/Mobile Number: [protected]
                          Transfer ID: [protected]

                          Payment deducate but not paid merchant ord. No. Jpt[protected] tr.. Id. [protected] plz resolve my problm
                          My email id and number. [protected]@yahoo.com and [protected]@gmail.com

                          payment deducted but not paid
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                            P
                            prasanth2sha
                            from Mangalore, Karnataka
                            Oct 16, 2017
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                            Address: Bangalore, Karnataka, 507115
                            Website: Paytm

                            Paytm order no: [protected]

                            This is regarding my order for cashew nuts with paytm., which has been delivered in bits and pieces form. They have became pieces n powder by the time of delivery, which i brought into the notice of customer care on 06.10.2017 for return request.
                            With query reference no: 40424983, they have responded by saying they are attending the problem.
                            But there is no response even after a week. So i furthur brought the issue to there notice on 13.10.2017, for which they have not even responded.
                            I have been a loyal customer to paytm from so many years. But i have been treated so badly and that hurts.
                            Every penny i earn is important to me & i have every right to spend it on the items which are 100% worth. I here by request you to refund my money by taking ur inferior product delivered.
                            Prashanth reddy kv
                            +1 photos
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                              G
                              Gaitam
                              from Churachandpur, Manipur
                              Oct 16, 2017
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                              Address: Gaya, Bihar, 823001

                              Re: re : i have purchase a puma limnuos cat 3 idp shose. I have pay 2898 for this. A massage send by company related to cancelled this order and refund the amount. But i have no recive the amount till date. So kindly refund the amount. My purchased order no is [protected] and my query no is 40414666. I have send a massage already but no any reply found.
                              View replies
                              Payment of dth is not processing showing error 10 times I tried but nt working resolve the problem hw soon it is possible

                              i have not received amount for purchasing puma shoes who cancelled by company. - Comment #2886029 - Image #0
                              Reply
                              Jio Mobile recharge was not done but money was deducted from my wallet plzz check and refund it soon.
                              Order I'd ;BR0000F9QB1V

                              i have not received amount for purchasing puma shoes who cancelled by company. - Comment #2886043 - Image #0
                              Reply
                              Its urgent pls refund me fast
                              transaction id is[protected]
                              pls refund mi fast
                              Reply
                              I order in club factory but some same order twise time debited rupees,
                              So please Justice me as soon as possible,
                              I humble request to u
                              Reply
                              I was ordering a T-shirt but during payment it is showing that Your payment confirmation Awaited. My order no. is - [protected], Please do at least one thing that conform my order or cancel my order, I will make a another order.
                              Reply
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                                H
                                Haris MU
                                from Kotamangalam, Kerala
                                Oct 16, 2017
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                                Website: paytmmall.com

                                My name is haris. Yesterday (15 oct, 2017 1:58 pm) i have placed an order in paytm for "lg 22mp68vq-p 55.88 cm (22) led monitor", order no: [protected].

                                I have already requested for cancel through the paytm mall app yesterday (15-oct-2017) itself. The order was not dispatched and was in packed status at the time of cancelling.

                                But the status is still "cancellation pending" even after 24 hrs. (16-oct-2017 7.00 pm)

                                Please help me regarding this.

                                Please cancel my order and refund my money.

                                Please find the attached screenshot for reference.
                                +1 photos
                                View replies
                                Hi,

                                I was adding money to my paytm wallet from my syndicate bank . But somehow transaction was failed and money go deducted from my account.
                                it's been more than a month, but till date i have not recieved any response or refund.

                                Please check and let us know what more information is needed to get this asap fixed..
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                                  A
                                  Atanu Chakravarty
                                  from Noida, Uttar Pradesh
                                  Oct 16, 2017
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                                  Address: 110048
                                  Website: Tapzo

                                  Transaction number 01087, amount rs. 10799, flight booking got cancelled, refund not received, booking done through tapzo, please refund the amount to my credit card
                                  Atanu [protected]
                                  View replies
                                  Dear sir

                                  i want to payment Electricity bill through paytm my acc continue debit but not add my patym wallet nor payment successfull
                                  Reply
                                  Im forgat my password please help mee
                                  ther is giveing one number im calling that number ther is no option for change password
                                  my number [protected]
                                  email:[protected]@gmail.com
                                  Reply
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                                    D
                                    Dr Atul Rane
                                    from Mumbai, Maharashtra
                                    Oct 16, 2017
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                                    Tryin to contact customer support since a week now... No reply from their side.. Query no 40412363...

                                    They said they will pickup the damaged product... Despite repeated msgs no reply from their side... Sent an email which was replied as... Kindly complain over paytm app...

                                    This is badly disappointing and frustating... That you send a broken ketchup bottle and just dont apologise for it neither refund nor replace it..
                                    +1 photos
                                    Oct 18, 2017
                                    Updated by Dr Atul Rane                                     is anybody there to reply???

                                    or is this just a blank space to type out your frustration??
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                                      A
                                      Ankitkt
                                      from Jorhat, Assam
                                      Oct 16, 2017
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                                      Address: 560024
                                      Website: Paytm

                                      I tried to recharge my two contact numbers by paying through paytm, amount for both was deducted but not recharged and showed that payment failed. Yet I did not receive amount on my paytm wallet nor in my bank account. I have been trying to contact customer care for support but non of their contacts work nor do they provide sufficient response.
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                                        A
                                        Adarsh Hazari
                                        from Bhagalpur, Bihar
                                        Oct 16, 2017
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                                        I do see two fraud with my sbi account,. Has been deducted with below transaction details where as i have not use my card any where for this kind of transaction. Sbi need to investigate this kind of transaction where as the card details are not shared by anybody, how the customer will trust the government fanancial body rbi need to instigate this issue against of sbi bank

                                        My name mr. Anand hazari
                                        Card no *7637
                                        Oct 16, 2017
                                        Updated by Adarsh Hazari                                         OTHPG 992371. PTM*PAYTM
                                        OTHPG797664 PTM*PAYTM
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