PayTM Mobile Solutions Complaints & Reviews

Sir
I have transferred rs4500 from my paytm wallet to a bank account today at 9.13am
The money has been deducted from my paytm wallet but not added to the respective account. It still shows pending.

Bank details
Deepankar thakur
Account number : [protected]
Ifsc code - sbin0016186

Wallet transaction number - [protected]

Kindly look forward to my problem

Dear sir,

Today, i have done a recharge of rs. 399 through paytm to my reliance jio no. [protected].

Although the money was deducted and the message is showing successful but my mobile was not recharged.

The transaction details as under are attached with this email.

1. Paytm transaction screenshot.
2. Bank account statment screenshot.

Request to do the needful.

I have purchased one dinner set through online on paytm e commerce app on[protected]. Order number of product is [protected]. Cost of product is rs. 1599. I have transfer the entire amount to paytm through credit card. I have one gift voucher of rs. 500 which was valid upto[protected]. To claim the gift voucher, i have purchase this dinner set and paytm have given cash back of rs 500 in reimbursement of gift voucher.
Paytm informed on site that product will be delivered on[protected] and also provided blue dart awb number for tracking.
I have not received the product so on dated[protected]. Therefore, complained to paytm through help and support section that my order of dinner set still not delivered and your service is very bad.
After the complained, it is surprised to know from blue dart that paytm has directed to blue dart for returning of product.
On dated[protected], i have again complained to paytm regarding why paytm has cancelled my order when i have not cancelled the order of dinner set. On my complained, paytm on dated[protected] replied that the delivery of your order has been delayed by blue dart surface and has been escalated for speedy delivery on priority. Out team are working to get this order delivered swiftly.
I have again informed to paytm that your story is different and blue dart said that paytm directed for cancellation of product.
I am surprised to see that paytm has returned rs.1099 in my account and cancelled the product without any direction from customers side.
In view of above i am submitting that
1) when i have given rs.1599 then why rs. 1099 returned to account. What happened to my gift voucher of rs. 500. Therefore rs. 500 also transferred to my account as i have lost opportunity to utilized the gift voucher.
2) i have purchased dinner set to gift to friend on festival. Now i have lost image and demanded compensation of rs. 5000.
3) as product already reached to my city ghaziabad and cancelled by paytm mall only because of saying that your service is very bad. Therefore penalty of. Rs. 10000 must be imposed on paytm for such arrogance action

Paytm bank deduct my wallet balance, and show pending kyc ...so where is the amount .I don't know..I want my amount back in to my wallet fast.in passbook show my amount pending status.my amount is 4544.i don't need any saving bank account in paytm.no help from paytm fastly

I have paid ₹1500 to dream 11 account by ATM card.But money had been debited to my account but payment becomes unsuccessful.
card no.-[protected]

On 5 oct2017 my uncle sent me money 500/-rs, that time i didnt had paytm account. After some time i made account on paytm but i didnt received money in my account and balance is deducted from his account. My uncle contacted customer care ..they replied that receiver has to complain about it. I hv wallet txn id . I want my money.

Sir,
I ankit verma (Sender), transfer 1880rs against transaction id [protected] from [protected] to [protected] on 07/10/2017. But still amount is not credited in reciever a/c and not refunded in sender a/c. After making numerous calls to paytm for complaint.
No response recieved from transaction about this transaction
Please help.

Hi I am Chinni from penumaka my brothers send money my Paytm wallet I am received message but not added my Paytm wallet amount 5000 and 4000 please please my solution please 5 days complete
Wallet txn id: [protected].
Wallet txn id: [protected]

Respected sir,

I have transferred money money 4000rs from paytm ([protected]) to my icici bank account[protected], at 11/10/1017 at 7:28pm, money deducted fron paytm wallet but not deposited in bank account, please resolve the issue and send money to my bank account as soon as possible.

Avinash chandore
[protected]
A/c no[protected]
Ifsc : icic0000044

I cancelled my train ticket on 05 oct 2017 Transaction ID [protected] CancellationID /RefundID [protected] PNR NO..[protected].refund amount 13175 rs. irctc refund by paytm on 07 oct 2017 but i have no received my money in my SBI account so plz help me...

Order no: [protected]
I received a damaged tommy hilfiger watch with a lot of scratches on its metallic chain. I received the watch with no price tag attached but i shared all the pictures of the watch, bill with barcode and the package in which it came with the customer care team.
I requested for my refund and also i requested the seller 'the watch co" to be blacklisted. It has been 20 days i have been taking the follow up and haven't been responded to. I would rate paytm as the worst online retailer amongst all.

On 11th oct amount got deducted from wallet rs 1283.in same day i have booked train tickets from paytm wallet rs 694 for this also amount got deducted from wallet but did not get the tickets. I have logged irctc but there is tickets for these 2 issue i have completed to customer care but they are not responding me. Now total is 1283+694=1977 so please solve this problem asap.

I was trying to place an order at paytm using LAPTOP 15 coupon code the payment had a trouble from the end of paytm during which the offer period ended and then suddenly the order failed.

Upon raising this issue to paytm support through my help and twitter they responded to my ticket to place order with existing coupon code and assured to credit the difference 6% which sums upto 5879INR back post the return period of offer expired.

Trusting them I waited and post a month now till now they havent credited my difference cashback nor would reply to me on this query on social media or nor on the ticket no matter how many times i escalate.

Another great issue is they shipped me a laptop which has its warranty expired upon notifying them they said it would be extended in a month and now they arent replying for it as well.

Kindly if someone know a way to solve this out, please help.

Dear sir/madam
My self pravin shinde I have send mony by mistake on your account amount 4200 please refund this amount on my paytm no
Paytm no is [protected]
If any queries pl call me on this bomber.

My id- [protected]@gmail.com

Kindly regards
Pravin shinde
[protected]

Dear sir/madam,

I had ordered an mobile phone oppo a37 from paytm on 26th sep 2017 by my sbi credit card and product having order id : [protected], the product is not shipped by paytm on dispatch due date i. E 29th sep 2017, hence i had cancelled order from my end as not shipped by paytm.

Now my payment is stucked in paytm and even i had paid my credit card bill as it was already due and i had following up with paytm from last 10days, but paytm customer care is pathethic they are closing my case by marking as duplicate case and providing case id : 39534811 which is still not resolved and not even reflecting in open issue section.

My refund is still not received from last 10days my amount is stucked and paytm customer care is not reverting they are least bothered to revert me why my refund is not made and even i had posted on there official twitter handler but they are not reverting me.

Please look in to this matter and revert me on [protected].

My order no:[protected]. We have placed 2 articles, recieved order with labelled as 2 articles but inside it was only one article present. So we returned the order but got refund for only one article which we received and no money was refunded for the article that we didn't recieve but money was prepaid. We raised complain by calling customer care but no use. Still we didn't get refund and whenever we try to call them we are not able to reach them...!!!

This is clear case of cheating...!!! Be careful when you order anything in paytm going forward...!!!

Order no.: [protected]
Product name: voltas vn-d70m 70 l desert air cooler
Ordered on: 26 sep, 2017 10:31 pm

I ordered the tata voltas air cooler but i received the wrong product orient air cooler when i am trying to replace their is no return policy in the order paytm mall. I call'd and mailed so many times to paytm mall but no one responding (Reference no.:[protected]

What paytm is trust or fake company i am asking no one response properly already so many days over is paytm is checking or not through seller sending right product or not

I need a replacement & compensation regarding this so many days took to resolve the problem

Sir i have return my money.my order no is [protected]..i have mobile rexcharge on [protected] in 1000 rs please kindly return my money...my miobile no is [protected].

Hello sir
I booked train ticket at 12 oct 2017 from paytm but is failed and my money is deducted my bank account and i got msg ur money is added in your paytm wallet..
From paytm i got msg your money is added but it not shows in my account...
Plz resolve my problem
Screenshot of my wallet account is sent to u
My paytm account no [protected]

I am not the ptm user but my bank details are showing some entries which indicates that some ptm user has withdrawn my from my bank account entries are like:
Pos:paytm mobile so/noida/[protected]
Pos:paytm mobile so/noida/[protected] there are so many entires and the latest one is:
Pos:paytm/noida/[protected]
I want the name of the user of pay tm