PayTM Mobile Solutions Complaints & Reviews

The worst flight service provided by paytm. On 6th oct, i cancelled my 2 spicejet flights through paytm bangalore to dehradun and dehradun to bangalore pnr v651uv. Before doing this cancellation i asked paytm customer care, how much refund i will be getting, for that he told i will be getting 4167 rs. Later when the same day i cancelled it paytm refunded 245 rs, sending me an email that airline cancellation charges are 3985 and 5079 which is not correct as we all know airline charges are fixed i. E 2250. Later when i called paytm customer care he first was not even ready to listen, somehow i forced him to check again then he came back telling yes i will be getting around 4000. Later when i checked on monday again i had to explain what went wrong, this time the person told he has raised 1 ticket but was not ready to provide the ticket number. Tuesday again i called customer care and told them that airline confirmed that they already had refunded around 4600 rs to paytm for my flights then why paytm is not returning it back to my account. Then this person told me there is no such ticket in there system and finally raised 1 ticket 40113355 and asked me to wait 1 day for refund. I asked her i want to talk to some manager or senior person, she told she is scheduling 1 meeting and i will be getting a call within 1 hr. And for no surprise i did not get a call from anyone. Wednesday on 11th oct i called again and now they are still not giving a clear picture. Sometimes they tell our team will be talking to airline, the next moment they tell they have already talked to airline. And now asking me to wait for 3 more days.
I do not understand when airline (Spicejet) has already refunded my money to paytm then why paytm is not returning my money.
Why paytm customer care people lying to me? Is paytm making fool of its customer?
Paytm is dealing with flight booking and are they not even aware of airline cancellation charges?
I was aware of all these things that is why when paytm deducted 3985 and 5079 as airline cancellation charges i raised concern, if there was some other person he would have accepted it and paytm would never have returned there money.
There are many issues that i faced with paytm but i cannot write all those here.

Order no. [protected]
I have wrongly typed the Phone Number in the delivery address as [protected].
Please change it to [protected].
It's a typing mistake. The phone number is [protected].

Dear Team,
My Axis Bank Credit card has been debited with INR 9270 /- on 24th Sep with out my knowledge for the transaction of PAYTM, could you please check in your records as to whom and where the funds has been utilized.

Regards
Alameen
[protected]

Dear sir My Self Abhishek Pandey I am purchase dominos voucher 500 at 299 with paytm but sixteen digit voucher code is in invalid i am inform paytmcare but staisfied result is not done paytmcare my paytm order no [protected] 19 Aug 2017 10.50am

I bought parle bakesmith the english marie biscuits pack with valid paytm ₹18 cashback offer. I found the promo code inside the pack and then scanned the qr code given on the pack in paytm mall app. I was asked to enter the promo code and then when i try to submit it, it shows "invalid csrf token". I have correctly entered it and verified it around 10-20 times.
Email id registered with my paytm account is - [protected]@gmail.com
I am attaching the picture of promo code printed on the pack and screenshot of my phone when "code applied and then error shown" with this post. Check it and resolve my case asap.

Hello sir, on[protected] i booked a ticket from bangalore to guntur from paytm. It shows the service and the ticket was booked, payment was done. On the date of journey i got the message that the source and destination was wrong according to what i was booked at the time of booking.in the paytm ticket it was clearly mentioned that the source was bangalore, but i got message that the pickup souce is near rayachur - shanthi nagar. The given bus service was not there from bangalore. Please check both issued ticket and sms.

Regards,
Brahmaiah. M
[protected]

I purchased 2 pack of parle bake smith marie rs 30 pack with 18 rs cash back offer. When i try to add money by scan the code in paytm mall app always return in paytm account. But money not add yet
I want to why this is fault. Pls inform me soon other wise i will go consumer support
Pack weight 250 gm
Batch no h223/b
Mrp 30 rs
Cash back offer 18 rs

Booked 2 ticket through irctc and paid via paytm gateway. But after few i hv to cancelled it. Now the refund amount is transfered to paytmag bank. Why the refund went to paytmag bank. Why not in my bank from where i made payment. Its been more 10days of cancellation till now i hvnt received refund. Irctc saying we have refunded to ur account.
Yeh mc bc paytmag bank sala kab refund krega. Aur sala paytmag ka konsa bank hain..

Dear sir
I use my paytm number [protected] to transfer 4000 and i use my another paytm number [protected] to send 2000 to ac number account no - [protected]
Name - mohammed shamsutabrej khan
Ifsc code - sbin0000567 on date 8/10/2017 time 3.6. Am
Please take serious action against paytm 6000 is not a small amount for me i am a sme business man so please do the need full

Regards

This mail is sent regarding the inconvenience i am facing from 4-oct-2017.
The issue is that i vinay singh transfered an amout of inr 574 from my paytm wallet to my bank account (A. C. No. [protected] bank name : sarva u. P gramin bank branch :paraspatti manjhwar distt:gonda 271403).
Now my problem is that, because of paytm a well recognised e-commerce site which is unable to process that transaction from 4 oct till now (9 oct), and even my money is not reflected in bank account.
I even had a conversation with a customer care executive and he is not able to deliver proper information and resolve my issue.
If such things are gonna happen with the customer of well reputated site then how you guys are going to make trust among us.
It's my request to reply asap and solve my issue (Maintain atomicity in trasaction).
Thanking you

Vinay singh
User id: [protected]
Phone no: [protected]

Order id - [protected]
I ordered a printer from paytm website worth rs. 18, 048 and there was a cashback of rs. 4475 with promocode lit25. It has been 17 days from the date i received the product but not received the cashback and after contacting paytm customer care several times, there is no proper reply from their side and the agents there have no information and are not willing to help.

Sir mane 8/10/2017 ko ek credit cards se ek printer online Liya tha but bad me mane order cansal jar diya.my orders no [protected] printer name Epson l130 or payment is 8218 teen din ke bad bhi Abhi refund mere account. Me JAMA nahi hua he to .aap jaldise mere account me rupe JAMA karvaye.to sir jee aap jaldi se kuch kariye Hume aap ke.jav

I order a kurta online firstly order not shipped on time and then I cancelled my order but didn't get my refund yet

Myelf amit mittal. I have ordered serval items from paytm mall. But some items which are picked up by 'gati international courrir ' are not start delivering yet. And i m unable to track my object.
Awn no.[protected]st disco light)
Awn. No.[protected]nd two lamp)
Order no. [protected] (Same for both orders
I also ordered many items in past also. Bttt which are pickedup by gati are not delivered on time. Sometime ot doea not selivered. I think gati international service try to cheat with us.
Please take action on gati intenational courrir. And delivered my orders as soon as possible.
My another request is that please share contact no. Of paytm mall. I search contact no. Of paytmmall but no one work.
I try courrir contact no. And thus is also not work. Call attend by him and call automatically cut in 9sec. Nobody speak in call.
Please solve my problem as soon as possible and reply me.

Thanks
Amit mittal
Regular customer

Sir i shrawanee kumari das has paid my collage fees of 25700/- form paytum and form account it is debited and it was not accepted so now it is almost 26 hrs and it is not yet refunded to my wallet . my order number is [protected] can you please solve the problem or give me the number of highe authority to talk
[protected]

I order laptop using cash back code. Order placed but cash back offer not shows in my order details. So i called customer care person. He told me that due to some reason your cash back code will be not applied but we will manage it and your cash back will add to your account after 24 hrs of shipment. He send me email also regarding this issue with my complaint no.
After 3 days my shipment arrived at my doorstep. After that i want to contact paytm mall team for cash back issue. They didnt pick up my phone call or not give reply to my emails.
What can i do now?
What about my cash back offer?
Order placed on 5.10.2017
Order received on 09.10.2017

Payment done of ₹13597.00 on 7-10-17 I don't know about the transaction of the money when I check the status I found ₹13597.00 is cut from my account I want to know who have done the transaction with the money back to me the reference number is[protected]. Please let me know if who have done it.

My name is n dhananjaya gmail. [protected]@gmail paytem amount bank refund amount 399 amount transfer the bank. Bank no balance at the not amount. My mobile nomber [protected]

Dear sir

I have purchased suzuki access 125 from paytmmall with 4000/- cash back. Access 125 delivered by karad showroom but still my cash back is not received and also i tried customer support number but it's of no use.. Plz take necessary action immediately otherwise it will badly affect on your business. I f you want that we r continually use your paytmmall then resolve such issues earlier.

I had cancelled ticket from samalkot(slo ) to secunderbad (sc) in IRCTC website which I paid amount through paytm. The amount 255 was refunded to Paytm account. But paytm didn't credit that money to my wallet. I had cancelled ticket on 27.9.2017 till now no money was credited to my account