PayTM Mobile Solutions Complaints & Reviews

Address: 560047

Website: Club Factory

Hi team

I have made a purchase of rs 869.84 on 19/06/2017 and paid through paytm has a gateway. The order has been cancel and i did get my refund. My paytm transaction id [protected] order number so1508706. I spoke with one of the rep on 21/9/2017 and gave me the reference id:[protected]. I have hundreds of rupees to get in touch with a representative i know my issue cannot be solved with ivr. Please take this matter seriously its been 4 months and did not get my refund. This is a worst customer service ever know.

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Address: Bangalore, Karnataka, 560079

The bag is a very very small. It is just like a trouser pocket just 6 inches wide and length. The ad which was there in paytm looks like a backpack. That was shown as 500 rupees above. I want to return the product. I complained in paytm. But no reply, it is very slow and the product is not worth. Some merchants who are selling their products not providing specification or size of their products. Paytm is not supporting for their buyers.

Umashankar
Mail id is umashankar. [protected]@gmail.com

+1 photos

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Website: Paytm

Defective screen of led order no [protected] is received when I opened the delivery with video recording.so take up the matter in good spirits before I fill consumers case

Oct 09, 2017

Updated by Joginder Dulta Dated 5-10-17

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Address: Bardhaman, West Bengal, 713201

On 24/8/17 paytm mobile solution received rs-1000/- from my bank a/c for a order no-billdeskutil order#jpt[protected]. But this payment of this order was failed as per the order no - [protected] on 25/8/17.
Now several times i was informed to paytm regarding this refund money to my bank a/c, but they told that no money was receiver for this order.
They also send me several mail to me, but there have no solution from there end.

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Address: 812001

Date 09-october-2017
I haven't received amount amounting rs 2000 on my paytm wallet while transaction on my bank e-passbook is done.
I did 2 transaction 1st amounting 2000 and 2nd transaction amounting 1000
Amount for rs 1000 has been added to my paytm wallet but 2000 is yet to be received
I hope you will take this in regard and i won't be disappointed.
Paytm account contact no. +91 [protected]

Name himanshu kumar gupta
Transaction date[protected]

Dec 17, 2017

Complaint marked as Resolved

resolved

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H

Himanshu kumar gupta 192837

from Delhi, Delhi

Oct 10, 2017

Thanks it is solved

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Address: Kanpur, Uttar Pradesh, 208001

I ordered a product on 5th and cancelled the same on 6th and it was showing cancellation in process. I made the payment. The product was sent and delivered to me even when i refused to take from delivery boy. He told me to coordinate with customer care (Cc). When i contacted cc the person told that now have u taken same can't be return. When i cancelled my order then why it was sent.? And i took it when delivery boy told me that your problem will be resolved when you will contact cc. I sent an email to paytm along with screen shot of the date when i cancelled my order and audio clip of the conversation with the delivery boy and cc executive. The reply that i got from paytm is that please don't send mail here and tell your issue in the app to which i did but instead of all there is no response from their end.

+2 photos

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Address: 560062

Hi team,

I have booked bosch washing machine on 6th october and it's shipped and dispatched on 7th october,
Cash back of 7980 has not refund to my paytm account it's showing as failure attached screen shot for your reference,
And customer care doesnot connecting to them also and they not responding my complaint also
Kindly request you to refund amount.
Username : [protected]@gmail.com
Mobile no:
+[protected]
This order details fyi...

+1 photos

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Address: 500100

I am pay the rta tax payment on 06/10/2017, transaction no.[protected], amount rs.904.72, vehicle no.Ap 28 tc 8027

+1 photos

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Address: Jabalpur, Madhya Pradesh, 483225

My name ashutosh Gupta my complaint is I received a refund from an item that I purchased from paytm mall after that refund credited to my wallet I transfer it to my bank account so when I transfer it . This were deducted from my account but not credited to my bank account

Buy when when I contacted to paytm customer they give me arn reference number to contact with bank customer care but when I contacted they said bank are not responsible for this it is paytm default both of the customer care said we are not responsible so what can I do please help me

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Address: 600118

Dear paytm team,

Just now I ordered a product iPhone 6 32gb space gray of Rs 28098/-. I wrongly ordered the product and my cash debit from my wallet. So please kindly refund my cash of Rs 28098/- in my paytm wallet ASAP...

REGARDS
RONALD KENNEDY. A. R
[protected].

DETAILS
PRODUCT iPhone 6 32gb space gray.

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Address: Ambala, Haryana

Hi
The amount got deducted from the wallet but not reflecting in my account. Transaction is showing successful but not, so please check it and solve my problem. I am trying to contact the paytm customer care but it is not redirecting to any human being.
A /c no. [protected]
Wallet txn id - [protected]
Imps reference number[protected]
Manoj kumar

+1 photos

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S

smartvinayvinnu

from Gurgaon, Haryana

Oct 9, 2017

Sir i on date of 04/10/17 i transfered money to my bank from paytm wallet and money has been deducted from my wallet but not added to my bank.kindly solve that problem.mob [protected]

amount not transferred to bank account but deducted from paytm wallet - Comment #2877268 - Image #0

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A

Anirudhasinh Jadeja

from Mumbai, Maharashtra

Oct 9, 2017

Sir I book the train ticket Today At 11am through paytm & Kotak Mahendra ATM through but the amount will deduct from my Kotak Account but ticket is not book

Txn of Rs.424.24 made on Kotak Debit card XX9000 on[protected]:06:24 at PAYTMWAL1210203.
Pls Revert Soon as possible.

amount not transferred to bank account but deducted from paytm wallet - Comment #2877397 - Image #0

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H

honey8121

from Chennai, Tamil Nadu

Oct 9, 2017

I was transfer amount from paytm to sbi account, amount is debited from paytm account but not credited to sbi account, if i call for paytm customer they are not responding.

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Manish Chandnani

from Gwalior, Madhya Pradesh

Oct 9, 2017

I have book 6 train tickets from paytm and the ticket has been not booked and the paytm deducted the the amount of 2590 from account and refunded only 2158 of 5 ticket.

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B

bilbin raju

from Basavana Bagevadi, Karnataka

Oct 9, 2017

I added 2000Rs in my paytm wallet. After I updated the Paytm app Paytm wallet shows that balance is 0.0Rs...

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One of my acquaintance send me the 1500 rupees and in his paytm a/c the money was deducted but i didn't get the money and the transaction was done by 2017.10.3. And plse help me to comeout from this situatio. You may also cotact me on [protected] but after 2 p.m.

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Address: 400076

Website: www.paytm.com

Dear sir,
On date : 7/10/2017, time: 4.02pm
When i was using to make online payment from paytm pvt.com, my full amount was deducted from bank and my transaction get failed, it means paytm received my full amount and transaction not happened, it's shows paytm is doing fraud against customer, lot a times i had seen this cheating with customer,
Sir please help and punished this paytm fraud company, i have all proof and legal transaction.
My oder id : [protected]
With also i am sending photos of transaction.
Regards
Vikram singh
[protected]

+6 photos

Oct 08, 2017

Updated by Vikram Singh dule Dear Paytm Readers,

This time I will not stop, tommow I am going to cyber cells crime branch, I have all legal proof and I will take legal action on it
Why you are cheating with urs customer
Vikram singh
[protected]
As my complaint is:
Dear sir,
On Date : 7/10/2017, Time: 4.02pm
When I was using to make online payment from Paytm pvt.com, My full Amount Was deducted from bank and my transaction get failed, it means Paytm received my full amount and transaction not happened, it's shows paytm is doing fraud against customer, lot a times I had seen this cheating with customer,
Sir please help and punished this Paytm fraud company, I have all proof and legal transaction.
My Oder ID : [protected]
With also I am sending photos of transaction.
Regards
Vikram singh
[protected]

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A

Amit Shubhangi

from Delhi, Delhi

Oct 9, 2017

My mobile no is-[protected] I recharge my metro card of Rs100.on1st Oct but it shows errors on metro avm please refund my amt in needful manner.my receipt no&orderno is given above.

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Address: Meerut, Uttar Pradesh

Sir on the date of 04/10/2017 i transfered money to my bank account from paytm wallet but money is not added to my bank account..kindly solve that problem.i also talk to bank costumer

+2 photos

Oct 03, 2017

tulu4uuu's response Please help

Oct 08, 2017

Updated by smartvinayvinnu Sir i transfered inr 574 to my bank account from paytm wallet but money is not added to my bank accout .kindly solve that problem as soon as.

Oct 10, 2017

Updated by smartvinayvinnu the inconvenience I am facing from 4-oct-2017.
The issue is that I Vinay Singh transfered an amout of INR 574 from my paytm wallet to my bank account (a.c. no. [protected] bank name : Sarva U.P Gramin bank Branch :Paraspatti Manjhwar distt:Gonda 271403).
Now my problem is that, because of paytm a well recognised e-commerce site which is unable to process that transaction from 4 Oct till now (9 Oct), and even my money is not reflected in bank account.
I even had a conversation with a customer care executive and he is not able to deliver proper information and resolve my issue.
If such things are gonna happen with the customer of well reputated site then how you guys are going to make trust among us.
It's my request to reply asap and solve my issue ( maintain atomicity in trasaction).
Thanking you

Vinay Singh
User id: [protected]
Phone no: [protected]

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T

tulu4uuu

from Delhi, Delhi

Oct 9, 2017

While trying to login it shows your account is temporarily blocked..I have 4200 rs in wallet..I urgently need to purchase a book ..please immediately help me logging in

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B

Bir Singh Mehta

from Duliagaon, Assam

Oct 9, 2017

Dear Sir
My pay account block due to in correct passl words.
Account details as under.
Mobile no. [protected]
Name. Bir Singh Mehta
Kindly send the pass wards and make need full your side.

Regards
Bir Singh Mehta

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I paid through my paytm to club factory buy my payment got failed. Money got deducted from my bank but not returned till now. Its been 15days and the amount was 2100. I need my money. Thw saddest part is the service of paytm. They never pick your phone. # service paytm. Totally #. Help me please. Paytm pick up the phone. I have been trying to call and you dont reply

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N

Navdeep Dhillon

from Basi, Punjab

Oct 9, 2017

Paytm Mobile Solutions — refund 7120/- 3/3/2017

Dear sir attached copy

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G

Guneet.Singh

from Pune, Maharashtra

Oct 9, 2017

I was supposed to get a cashback of 450 rs against order [protected] within 24 hours of shipment. I have already raised a complaint but no action taken.

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D

dvp.hal

from Siliguri, West Bengal

Oct 9, 2017

I have returned a sports shoe 15 days ago for fitting issue, but till now the amount Rs.498/- not yet refunded. I have follow up several times but no luck.

Reference No.: 38890564
Order No: [protected]

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Address: 122001

Hi
I have paytm account with number [protected] and i have received payment from [protected] amounting 7200 in split payment one rs 5000 anothr rs 2200... And i am trying to resetting the pasword its sending me link on paytm no. I tried going through that and asking to enter driver license no. I entering driver license no. And its showing invalid... Now wts the issue my money is got stucked im paytm... Plz do need full as soon as possible... Otherwise i have to take legal action on paytm...

Regards

Oct 04, 2017

Kumar Rahul Er's response My order is not deliver you are 2 day delay and your courier team was saying paytm sayb return your courier can you tell me why my courier is delay my order no is [protected]

Oct 08, 2017

Updated by Shikha Anant Thats the image for the money i transfer on another no for which i want to reset pasword that is [protected].. and its not resetting ...
Plz do asap need ful ... before insiting me to take legal action on paytm for this type services and this type of customer care that reverts only aftr 24 or 48 hrs ...

Oct 09, 2017

Updated by Shikha Anant My this complaint is showing "mark as resolved " ... why??? Its not yet resolved... i put this complaint yesterday ... without resolving it how you can mark this as resolved ... and today in morning i receive a call from a guy named rahul sharma ... he called by [protected] this no. And told me that the person you transfer the money can not reset his pasword now on the link he is provided for resetting the pasword ...becouse the server is down for paytm now... and told that my money will be refunded me back by his wallet to my wallet ...for this i have to tell him my debit card no only for getting back the money in my back... now i want to know whether he was real person of paytm or not... ? And should i give him my debit card no. Or not ???
Plz do as soon as possible ... m fedup now ... my money is stucked on paytm ... i am in urgency i need my money back ... otherwise i will seek on legal option now ... and how can we know about person he is real paytm person or not ... no one is taking following ups on emails too from paytm... i am using paytm from last 2 years continuosly and now i got stucked here... why paytm is not helping that person in restting the pasword ... ??? ... and theres no support on call ... the person have to sit and just hVe to wait reverts from paytm ... theres nill support from paytm ... the person got exhausted if he or she got stucked like me ...
Plz resolve this ... i have attached transaction too

Oct 09, 2017

Updated by Shikha Anant Fake fraud website looting people

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M

meenakshi9

from Cumbum, Andhra Pradesh

Oct 9, 2017

My money has been deducted from my paytm wallet and the notification they gave is withdrawn against dispute .
transaction details :-
my total amount has been deducted ₹510
Wallet txn ID: [protected]

need help in resetting paytm password - Comment #2877422 - Image #0

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K

Kumar Rahul Er

from Nashik, Maharashtra

Oct 9, 2017

My order is not deliver you are 2 day delay and your courier team was saying paytm sayb return your courier can you tell me why my courier is delay my order no is [protected]

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A

Afrin Anjum

from Ahmedabad, Gujarat

Oct 9, 2017

I can't reset my password,
Given links are not working,
Please send me OTP
PLEASE SEND PAytm comaint mobile number,

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Shikha Anant's [Complaint's author] reply, Oct 9, 2017

They are fraud now they will call u and ask ur ur bank and card detail and will withdraw ur amount ... dont trust this website its fake .. its looting people ...

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Address: New Delhi, Delhi

We booked two tickets costing rs 2798 on 30th september 2017 from delhi to dharamshala timing 6:00:00 in the evening. On afternoon that day the bus operator called us from mobile no [protected] and informed us there was some engine failure and bus service will not be provided. We asked for refund and they said it will be refunded within 3days. We did our tickets through paytm. Till today we have not received our refund and now the bus operator is saying that we have refunded and paytm will pay your money back so lodge a complain in paytm. The bus operator is jbg bus services. We booked our tickets in the name of sangeeta das and panchalya kalita. Our booking id is [protected] and ticket id otv2vo. We are in real problem, kindly help or we are thinking of filing a complaint to the police.

+2 photos

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M

Mayur Jala

from Bengaluru, Karnataka

Oct 9, 2017

I am pay the Torrent Electricity Bill by Paytm but it is not successfully transanction failed and no message/email given for successfully bill payment so request to you check & my payble amount back to me please.

bus operator - Comment #2877398 - Image #0

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Address: New Delhi, Delhi, 600020

There has been no refund so far to the customer's account.

G8 605 and g8 606 on 26th sept and 2nd oct 2017 /pnr rxktc7 / tickets for sangita mitra

Only verbal assurances. Kindly look into immediate refund. Its more than a week now.

Go air is sitting silently on this.

This looks like a real scam between go air and paytm.

Repeated cancellation and holding back the airfare without any supporting tax invoice. This is illegal. Go air authority is engaged in that.

Kindly refund the amount immediately. No one wishes to travel by your airline.

Now at least prove that your refund mechanism works. Air reports that they refund timely. It is funny and mysterious that 3rd time i had suffered with go air and paytm. Both sem hand in gloves relationship. How an airlines can prefix cancellation of any flight 3 months back and stay silently without refund of airfare.

Sincerely.
Dr. S. Mitra

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I have tried to book train ticket using pay tm ([protected]) on 21st september 2017. The money has added from my bank account and the ticket booking failed at the last moment, than the money is added to my pay tm wallet. On the same day i have transferred back these money to my bank account. Till now the money is not credited to my bank account. When i approach bank, they advice me to contact with pay tm.

1, bank txn id: [protected]
Wallet txn id: [protected]

2, bank txn id: [protected]
Wallet txn id: [protected]

3, bank txn id: [protected]
Wallet txn id: [protected]

4, bank txn id: [protected]
Wallet txn id: [protected]

Reply back to me my mail id # [protected]@yahoo.com

Oct 8, 2017

Complaint marked as Resolved

Money has been credited

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Address: Mumbai City, Maharashtra, 400064

Website: Paytm application

I have ordered some products from paytm on 24th september and my delivery date was 2-5th october and still i did not received my products
Trying to call paytm and connect paytm in all ways but disheartening it was and din got any reply also was unable to get connected to any of the paytm executive to share my problem but still no solution and no appropriate number is given on sites so plus make it an ease for the customers to get directly connected to the customers and don't u dare to fool up customers around, finally today got connected to the dealer thru which i was at to get the product in name of paytm and i got to know that the dealer itself is not delivering the products in mumbai area from last three months still paytm is fooling their customers around by providing fake details on paytm and not having that much opacity to call the concern customers
My huge moneymore is happening plus solve my problem return my money back its 3500 around my money or else ill take this complain to some more higher authority
My number-[protected]

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 304

refund due

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a bag purchased in mera cashback 500 offer

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defective screen of led is received

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refund money for failure transaction on 24/8/17

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amount isn't received

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not returning product

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failure cashback of inr 7980

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telangana rta tax payment

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paytm bank transfer

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I want my amount refund to my paytm wallet

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amount not transferred to bank account but deducted from paytm wallet

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didn't get the money

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amount deducted from bank but transaction not happened

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balance not add to my bank account transfer from paytm wallet

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money deducted from my wallet no service reply

Paytm Mobile Solutions — refund 7120/- 3/3/2017

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need help in resetting paytm password

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bus operator

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air fare transfer

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money not credited to bank account

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fake details on site

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