PayTM Mobile Solutions Complaints & Reviews

I have recharged my metro card no. [protected] worth rs.200/- on 03/10/2017 at 09:54am through paytm app (Order no. [protected]), an amount of rs.200/- has been deducted from my citi bank account. From paytm balance, from new delhi.
But when i have checked at avm machine at saket & qutub minar metro stations, it is not showing any amount. Wallet txn id: [protected]
I checked with delhi metro authority, they asked me to file a complaint online & told me that they will not be able to help.

Hi.. This is with reference to my recent purchase with paytm. I have purchased an iphone 6 32gp in silver grey for the second time from paytm. The product was priced at rs. 27, 199 and as per the coupon available on 21st sept when i have placed the order the price was around rs.19, 699 after the application of the coupon. I received the product before time which is great but, i did not get the cashback. I have purchase it on emi so the cashback was supposed to be credited after tge completion of the return policy. I dropped several mails when i did not get the cashback and all i got in return was a system generated automated mail. And after send another 2or3 emails i was told that my complain was closed??? And i was still in dilemma if i am going to get the cashback or not so how could they close my complain. More than 2weeks have passes and i am still not getting any revert so i will surely lodge a complain now as this is very unfair because there are various offers on a lot of websites but people choose paytm because of the cashback schemes and if this is what we get in return??? Automated replies i mean nobody is even bothered to at least answer the questions. The code i applied was mob7500 which according to me was a fair deal that was the reason i shopped at paytm but.. This is ridiculous on their part. I would like to raise a complaint so that people suffer a little leas because obviously they are not going to stop here. I still expect them to at least pay an apology because the customer care is a team o[censored]ntrained staff who doesn't even know how to respond to a problem. Please give me a call on my number below and hopefully my complain will be looked after. Below are the details:

Date ordered: 21st sept (At around 10 a. M.)
Date received: 23rd sept
Order id: [protected]
Product value: rs. 27, 199
Product name: iphone 6 32 gb (Space grey)
Promo code applied: mob7500
Amended price: rs. 19, 699

Attached is the invoice.

[protected]

I had received a damaged microwave from paytm mall. I requested a return to them but i didn't get any communication or confirmation regarding the same. No one contacted me for the pickup of the product. Paytm customer care executives take ages to come online by when our mobile balances get over.

They are not arranging for the pickup nor are they inititating any refund.

I requested paytm to transfer money from my paytm wallet to my bank account through which i usually place orders on paytm. However they transferred it to someone's sbi account that doesn't belong to me and neither added as my beneficiary. A confirmation sms arrived on my registered mobile from paytm and from sbi as well confirming the transfer is successful. I tried contacting paytm customer care multiple times to no avail. I even mailed them with info including bank's and paytm's transfer reference ids but the mail failed to deliver with "recipient's inbox full" error.
How am i suppose to get my money back?

Hi team

I have made a purchase of rs 869.84 on 19/06/2017 and paid through paytm has a gateway. The order has been cancel and i did get my refund. My paytm transaction id [protected] order number so1508706. I spoke with one of the rep on 21/9/2017 and gave me the reference id:[protected]. I have hundreds of rupees to get in touch with a representative i know my issue cannot be solved with ivr. Please take this matter seriously its been 4 months and did not get my refund. This is a worst customer service ever know.

The bag is a very very small. It is just like a trouser pocket just 6 inches wide and length. The ad which was there in paytm looks like a backpack. That was shown as 500 rupees above. I want to return the product. I complained in paytm. But no reply, it is very slow and the product is not worth. Some merchants who are selling their products not providing specification or size of their products. Paytm is not supporting for their buyers.

Umashankar
Mail id is umashankar. [protected]@gmail.com

Defective screen of led order no [protected] is received when I opened the delivery with video recording.so take up the matter in good spirits before I fill consumers case

On 24/8/17 paytm mobile solution received rs-1000/- from my bank a/c for a order no-billdeskutil order#jpt[protected]. But this payment of this order was failed as per the order no - [protected] on 25/8/17.
Now several times i was informed to paytm regarding this refund money to my bank a/c, but they told that no money was receiver for this order.
They also send me several mail to me, but there have no solution from there end.

Date 09-october-2017
I haven't received amount amounting rs 2000 on my paytm wallet while transaction on my bank e-passbook is done.
I did 2 transaction 1st amounting 2000 and 2nd transaction amounting 1000
Amount for rs 1000 has been added to my paytm wallet but 2000 is yet to be received
I hope you will take this in regard and i won't be disappointed.
Paytm account contact no. +91 [protected]

Name himanshu kumar gupta
Transaction date[protected]

I ordered a product on 5th and cancelled the same on 6th and it was showing cancellation in process. I made the payment. The product was sent and delivered to me even when i refused to take from delivery boy. He told me to coordinate with customer care (Cc). When i contacted cc the person told that now have u taken same can't be return. When i cancelled my order then why it was sent.? And i took it when delivery boy told me that your problem will be resolved when you will contact cc. I sent an email to paytm along with screen shot of the date when i cancelled my order and audio clip of the conversation with the delivery boy and cc executive. The reply that i got from paytm is that please don't send mail here and tell your issue in the app to which i did but instead of all there is no response from their end.

Hi team,

I have booked bosch washing machine on 6th october and it's shipped and dispatched on 7th october,
Cash back of 7980 has not refund to my paytm account it's showing as failure attached screen shot for your reference,
And customer care doesnot connecting to them also and they not responding my complaint also
Kindly request you to refund amount.
Username : [protected]@gmail.com
Mobile no:
+[protected]
This order details fyi...

I am pay the rta tax payment on 06/10/2017, transaction no.[protected], amount rs.904.72, vehicle no.Ap 28 tc 8027

My name ashutosh Gupta my complaint is I received a refund from an item that I purchased from paytm mall after that refund credited to my wallet I transfer it to my bank account so when I transfer it . This were deducted from my account but not credited to my bank account

Buy when when I contacted to paytm customer they give me arn reference number to contact with bank customer care but when I contacted they said bank are not responsible for this it is paytm default both of the customer care said we are not responsible so what can I do please help me

Dear paytm team,

Just now I ordered a product iPhone 6 32gb space gray of Rs 28098/-. I wrongly ordered the product and my cash debit from my wallet. So please kindly refund my cash of Rs 28098/- in my paytm wallet ASAP...

REGARDS
RONALD KENNEDY. A. R
[protected].

DETAILS
PRODUCT iPhone 6 32gb space gray.

Hi
The amount got deducted from the wallet but not reflecting in my account. Transaction is showing successful but not, so please check it and solve my problem. I am trying to contact the paytm customer care but it is not redirecting to any human being.
A /c no. [protected]
Wallet txn id - [protected]
Imps reference number[protected]
Manoj kumar

One of my acquaintance send me the 1500 rupees and in his paytm a/c the money was deducted but i didn't get the money and the transaction was done by 2017.10.3. And plse help me to comeout from this situatio. You may also cotact me on [protected] but after 2 p.m.

Dear sir,
On date : 7/10/2017, time: 4.02pm
When i was using to make online payment from paytm pvt.com, my full amount was deducted from bank and my transaction get failed, it means paytm received my full amount and transaction not happened, it's shows paytm is doing fraud against customer, lot a times i had seen this cheating with customer,
Sir please help and punished this paytm fraud company, i have all proof and legal transaction.
My oder id : [protected]
With also i am sending photos of transaction.
Regards
Vikram singh
[protected]

Sir on the date of 04/10/2017 i transfered money to my bank account from paytm wallet but money is not added to my bank account..kindly solve that problem.i also talk to bank costumer

I paid through my paytm to club factory buy my payment got failed. Money got deducted from my bank but not returned till now. Its been 15days and the amount was 2100. I need my money. Thw saddest part is the service of paytm. They never pick your phone. # service paytm. Totally #. Help me please. Paytm pick up the phone. I have been trying to call and you dont reply

Hi
I have paytm account with number [protected] and i have received payment from [protected] amounting 7200 in split payment one rs 5000 anothr rs 2200... And i am trying to resetting the pasword its sending me link on paytm no. I tried going through that and asking to enter driver license no. I entering driver license no. And its showing invalid... Now wts the issue my money is got stucked im paytm... Plz do need full as soon as possible... Otherwise i have to take legal action on paytm...

Regards