PayTM Mobile Solutions Complaints & Reviews

I ordered a product on paytm on 23rd of september after ordering it shows delivery on 4th october but now it's 8th and i have not it till now so i request you to please do the resolution regrading it. There are doing fraud type thing, they took m9ney in advance and not delivering product on time and housing inconvenience to the customer. We trust them but they are doing this type of things and irritating the consumet

I ve ordered a product in Ur mall and I returned it to u
Tell me the refund was initiated in which account no. Of SBI
I want to know the account no. Of SBI u've send my money

I had purchased rail ticket on 19/07/2017 for four pessangers to travel from madgaon to cstmumbai by mandavi express journey date was 29/09/2017 name of passengers santosh basumatary male pranita basumatary female jyotishman basumatary & prakash basumatary both male. Due to unavoidable circumstances i had compelled on 16/09/2017 to cancelled two passengers retaining first & second passengers. Due to not possible to cancelled from my end i called paytm to cancelled third & fourth passengers duly retaining first & second. After i received messaged for cancellation i login my irctc account for confirmation there i notice that cancellation done against my wished. This state of affairs i had inform to paytm which they admit erroneously happaned it. Later on interestingly they cancelled another two passengers again i called to paytm and asked to refund two passengers amount and arranged to two ticket for two passengers. But they neither provide me ticket nor refunded my money till today. My paytm order id [protected] pnr-[protected]

Sir myself yogesh kumar ordered a product (Golden nut kishmish 200 gram) 02 pcs on dated 08 sep. 2017 from offer showing 100% cashback category products. After select offer congratulation message was showing on screen (Your cash will be delivered in your wallet after successful deliver of product). Product, s price was 175*2=350 and delivery charges was 75. Same product i receive on 12 sep. 2017. But till now i don, t receive any cashback. Till now i was not check my paytm account balance because i had the faith on paytm. But paytm breake my faith. Please check and send my cashback. On the same day my friend dippu kumar also order same product as the way i order and the same congratulation message appear on his screen. He receive cashback if you need i will send you his order no. For further reference. My order no. [protected]. Before it yesterday lodge complained on paytm id and did not get satisfactory answer. Your customer care executive answer me that (I would like to inform you that cashback, deals and discounts offered by paytm are applicable only by application of the valid promo code at the time of placing an order. As per our system your order [protected] of golden nut kishmish 200grams 1pc with item id [protected] and [protected] is not eligible for cashback as no valid promo code was applied at the time of placing the order. Moreover, all such requests to highlight any discrepancies have to be raised before the expiry of the return period, and as per the return policy of your product, the return period is already over). How can you say i not apply coupon code. How to appear congratulation message, it only appear after selection of offer means coupon codes applied. I think you are making me fool because i was not aware your return policy. You make me fool because i did not check cashback on my id as iwas have faith on paytm. I am waiting for your reply. Yogesh kumar, mob. No. [protected]

When clicking the promocode apply option ...thats option shows error to me...it is dissappointed us...please solve it...for promocode doesnt exist ...

Dear Paytm,
Today I have trying to make payment to Raj comic using Paytm direct pay via netbanking. Following normal procedure I made payment and same has been deducted from my bank too but once it's return back to Raj comic site screen say " payment id not confirmed". Please look into matter.

Actually I was sending to other number it went wrong and sent to other number and he is not responding the number is [protected]

Hi
I had requested for cashback to transfer to bank but the amount got deducted from the wallet but not reflecting in my account so please check it and solve my problem. I am trying to contact the paytm customer care but it is not redirecting to any human being.
For further assistance i have attached the screenshot of passbook entry of paytm and my bank account statement

Hi team,

I have done a transaction on paytm of amount ₹768 into my saving sbi account but still i didn't receive the transferred amount in my bank account.

Sbifss arn number: 15134837276000001559417

I am also attaching the image of my paytm transaction for your reference

Kindly look into the matter.

I ordered food from swiggy and paid through paytm and then the order has been cancelled by swiggy due to some issue. Later they initiated a refund of full amount of ₹249 and the payment from swiggy is successful, but i didn't get my money to paytm wallet since more than a day.. I couldn't contact any of paytm customer care and nobody is responding call of tweet..

Sir, i have ordered a protiens in healthkart on[protected]. But automatically transaction has been failed when making payment in paytm app. Amount of 949 has been deducted from my canara bank a/c. & not still refunded & i am tired of calling & mailing to paytm customer, but of no use no reply from them... Sir i have lost my patience & if not my money refunded ill go to police complaint. Please try to help to get my money back of949.
(Please contact me at [protected])

I buy 1st time in paytm but i am not satisfied for your product i buy the mini Bluetooth it is totally dead it is not working and i doing return the item but they don't pick up plzz solve me my problem and call me [protected]

I recharge my mobil [protected] by paytm but not recharge my mobil my mobil in airtel . but dected my amount on my paytm account.mu order no-[protected] and my trasection no- [protected]

pushpendra
[protected]
[protected]@gmail.com

I ordered 1 asus mobile from paytm with order id [protected] on 24.07.2017. They gave me invoice without gst number due to which i am having problem in claiming the amount. I have followed up with paytm customer care on mail number of times but they are not providing me the solution. I have attached the invoice for further details. Request you to help me on this issue.

Sir maine 28 sept 2017 ko laptop order kiya tha. Jo ki 6 oct ko ana tha lekin address pura na hone ke karan nhi aya.
Ab mai paytm ko address update karna chahta hu lekin customer care ka koi option nhi hai.
Complain ye hai ki paytm jaisi badi company me customer support ke liye direct call par aap kisi person se bat hi nhi kr sakte.
Order no. [protected]
Hrishabh. [protected]@gmail.com
[protected]

Hi team,

Good day!!!

I booked the bus ticket from chilakaluripet to chennai through paytm.

I didn't get any option for bus ticket cancellation in paytm. Could you please help asap. Tomorrow is the jerney date.
So, i need to cancel the bus ticket as soon as possible.

Please let me know if you need any further information required.
Thanks,
Siva koteswara rao,
+91-[protected]

Hi

My item was dammaged and i refused to take the package and return yhe courier very moment. Even let paytm know.

They have rejected my refund and say they did not get the item. I refused the package and the courier keeps on callig me for refund. When i told them the courier guy took the package when i refused the same day they said okay fine. You all are playing games..

This is the second time i have faced this kind of response.

Please look into this matter asap.

Thanks

Sir, order was came on date 2nd of oct but order is delayed and till date there are no any response or information from that order, and i'm also complaint about that order on paytm but also there is no responce. Many times i called to paytm help no. But no any call were connect to paytm care and My phone balance is low bcoz of that.

My name is Pradeep Reddy.M Email id : [protected]@gmail.com, I have transffferd money from Paytm wallet to HDFC BANK account but since from 48 hours it is in pending it dint cleared yet

Yesterday around 6 pm i have transferred 1102rs from my paytm account to andhra bank but that said that is was refused but my paytm balance was gone so i just waited for few hour and right now this is the next day and i didnt get my money back to paytm wallet or to my bank account