PayTM Mobile Solutions Complaints & Reviews

We booked two tickets costing rs 2798 on 30th september 2017 from delhi to dharamshala timing 6:00:00 in the evening. On afternoon that day the bus operator called us from mobile no [protected] and informed us there was some engine failure and bus service will not be provided. We asked for refund and they said it will be refunded within 3days. We did our tickets through paytm. Till today we have not received our refund and now the bus operator is saying that we have refunded and paytm will pay your money back so lodge a complain in paytm. The bus operator is jbg bus services. We booked our tickets in the name of sangeeta das and panchalya kalita. Our booking id is [protected] and ticket id otv2vo. We are in real problem, kindly help or we are thinking of filing a complaint to the police.

There has been no refund so far to the customer's account.

G8 605 and g8 606 on 26th sept and 2nd oct 2017 /pnr rxktc7 / tickets for sangita mitra

Only verbal assurances. Kindly look into immediate refund. Its more than a week now.

Go air is sitting silently on this.

This looks like a real scam between go air and paytm.

Repeated cancellation and holding back the airfare without any supporting tax invoice. This is illegal. Go air authority is engaged in that.

Kindly refund the amount immediately. No one wishes to travel by your airline.

Now at least prove that your refund mechanism works. Air reports that they refund timely. It is funny and mysterious that 3rd time i had suffered with go air and paytm. Both sem hand in gloves relationship. How an airlines can prefix cancellation of any flight 3 months back and stay silently without refund of airfare.

Sincerely.
Dr. S. Mitra

I have tried to book train ticket using pay tm ([protected]) on 21st september 2017. The money has added from my bank account and the ticket booking failed at the last moment, than the money is added to my pay tm wallet. On the same day i have transferred back these money to my bank account. Till now the money is not credited to my bank account. When i approach bank, they advice me to contact with pay tm.

1, bank txn id: [protected]
Wallet txn id: [protected]

2, bank txn id: [protected]
Wallet txn id: [protected]

3, bank txn id: [protected]
Wallet txn id: [protected]

4, bank txn id: [protected]
Wallet txn id: [protected]

Reply back to me my mail id # [protected]@yahoo.com

I have ordered some products from paytm on 24th september and my delivery date was 2-5th october and still i did not received my products
Trying to call paytm and connect paytm in all ways but disheartening it was and din got any reply also was unable to get connected to any of the paytm executive to share my problem but still no solution and no appropriate number is given on sites so plus make it an ease for the customers to get directly connected to the customers and don't u dare to fool up customers around, finally today got connected to the dealer thru which i was at to get the product in name of paytm and i got to know that the dealer itself is not delivering the products in mumbai area from last three months still paytm is fooling their customers around by providing fake details on paytm and not having that much opacity to call the concern customers
My huge moneymore is happening plus solve my problem return my money back its 3500 around my money or else ill take this complain to some more higher authority
My number-[protected]

I ordered a product on paytm on 23rd of september after ordering it shows delivery on 4th october but now it's 8th and i have not it till now so i request you to please do the resolution regrading it. There are doing fraud type thing, they took m9ney in advance and not delivering product on time and housing inconvenience to the customer. We trust them but they are doing this type of things and irritating the consumet

I ve ordered a product in Ur mall and I returned it to u
Tell me the refund was initiated in which account no. Of SBI
I want to know the account no. Of SBI u've send my money

I had purchased rail ticket on 19/07/2017 for four pessangers to travel from madgaon to cstmumbai by mandavi express journey date was 29/09/2017 name of passengers santosh basumatary male pranita basumatary female jyotishman basumatary & prakash basumatary both male. Due to unavoidable circumstances i had compelled on 16/09/2017 to cancelled two passengers retaining first & second passengers. Due to not possible to cancelled from my end i called paytm to cancelled third & fourth passengers duly retaining first & second. After i received messaged for cancellation i login my irctc account for confirmation there i notice that cancellation done against my wished. This state of affairs i had inform to paytm which they admit erroneously happaned it. Later on interestingly they cancelled another two passengers again i called to paytm and asked to refund two passengers amount and arranged to two ticket for two passengers. But they neither provide me ticket nor refunded my money till today. My paytm order id [protected] pnr-[protected]

Sir myself yogesh kumar ordered a product (Golden nut kishmish 200 gram) 02 pcs on dated 08 sep. 2017 from offer showing 100% cashback category products. After select offer congratulation message was showing on screen (Your cash will be delivered in your wallet after successful deliver of product). Product, s price was 175*2=350 and delivery charges was 75. Same product i receive on 12 sep. 2017. But till now i don, t receive any cashback. Till now i was not check my paytm account balance because i had the faith on paytm. But paytm breake my faith. Please check and send my cashback. On the same day my friend dippu kumar also order same product as the way i order and the same congratulation message appear on his screen. He receive cashback if you need i will send you his order no. For further reference. My order no. [protected]. Before it yesterday lodge complained on paytm id and did not get satisfactory answer. Your customer care executive answer me that (I would like to inform you that cashback, deals and discounts offered by paytm are applicable only by application of the valid promo code at the time of placing an order. As per our system your order [protected] of golden nut kishmish 200grams 1pc with item id [protected] and [protected] is not eligible for cashback as no valid promo code was applied at the time of placing the order. Moreover, all such requests to highlight any discrepancies have to be raised before the expiry of the return period, and as per the return policy of your product, the return period is already over). How can you say i not apply coupon code. How to appear congratulation message, it only appear after selection of offer means coupon codes applied. I think you are making me fool because i was not aware your return policy. You make me fool because i did not check cashback on my id as iwas have faith on paytm. I am waiting for your reply. Yogesh kumar, mob. No. [protected]

When clicking the promocode apply option ...thats option shows error to me...it is dissappointed us...please solve it...for promocode doesnt exist ...

Dear Paytm,
Today I have trying to make payment to Raj comic using Paytm direct pay via netbanking. Following normal procedure I made payment and same has been deducted from my bank too but once it's return back to Raj comic site screen say " payment id not confirmed". Please look into matter.

Actually I was sending to other number it went wrong and sent to other number and he is not responding the number is [protected]

Hi
I had requested for cashback to transfer to bank but the amount got deducted from the wallet but not reflecting in my account so please check it and solve my problem. I am trying to contact the paytm customer care but it is not redirecting to any human being.
For further assistance i have attached the screenshot of passbook entry of paytm and my bank account statement

Hi team,

I have done a transaction on paytm of amount ₹768 into my saving sbi account but still i didn't receive the transferred amount in my bank account.

Sbifss arn number: 15134837276000001559417

I am also attaching the image of my paytm transaction for your reference

Kindly look into the matter.

I ordered food from swiggy and paid through paytm and then the order has been cancelled by swiggy due to some issue. Later they initiated a refund of full amount of ₹249 and the payment from swiggy is successful, but i didn't get my money to paytm wallet since more than a day.. I couldn't contact any of paytm customer care and nobody is responding call of tweet..

Sir, i have ordered a protiens in healthkart on[protected]. But automatically transaction has been failed when making payment in paytm app. Amount of 949 has been deducted from my canara bank a/c. & not still refunded & i am tired of calling & mailing to paytm customer, but of no use no reply from them... Sir i have lost my patience & if not my money refunded ill go to police complaint. Please try to help to get my money back of949.
(Please contact me at [protected])

I buy 1st time in paytm but i am not satisfied for your product i buy the mini Bluetooth it is totally dead it is not working and i doing return the item but they don't pick up plzz solve me my problem and call me [protected]

I recharge my mobil [protected] by paytm but not recharge my mobil my mobil in airtel . but dected my amount on my paytm account.mu order no-[protected] and my trasection no- [protected]

pushpendra
[protected]
[protected]@gmail.com

I ordered 1 asus mobile from paytm with order id [protected] on 24.07.2017. They gave me invoice without gst number due to which i am having problem in claiming the amount. I have followed up with paytm customer care on mail number of times but they are not providing me the solution. I have attached the invoice for further details. Request you to help me on this issue.

Sir maine 28 sept 2017 ko laptop order kiya tha. Jo ki 6 oct ko ana tha lekin address pura na hone ke karan nhi aya.
Ab mai paytm ko address update karna chahta hu lekin customer care ka koi option nhi hai.
Complain ye hai ki paytm jaisi badi company me customer support ke liye direct call par aap kisi person se bat hi nhi kr sakte.
Order no. [protected]
Hrishabh. [protected]@gmail.com
[protected]

Hi team,

Good day!!!

I booked the bus ticket from chilakaluripet to chennai through paytm.

I didn't get any option for bus ticket cancellation in paytm. Could you please help asap. Tomorrow is the jerney date.
So, i need to cancel the bus ticket as soon as possible.

Please let me know if you need any further information required.
Thanks,
Siva koteswara rao,
+91-[protected]