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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 306

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A
aslam.789
from Madhugiri, Karnataka
Oct 7, 2017
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My order number is [protected]. Paytm cancelled order from their side and is not refunding my money even after 40 days. Their customer care is such an utter waste. When searced on net, it is clear that, paytm is a fraud company. So never ever buy from paytm, if you values your own hardly earned money. I lost 1029 rupees for paytm beggars. While calling to customer care, they send me a reference number of sbi and asked me to contact the bank. Bank officials said that, paytm is regularly cheating customers by not refunding. So i am now going to file a complaint on consumer court. Please note that they will not refund money until we responds.
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    M
    Munnam Sravan
    from Hyderabad, Telangana
    Oct 7, 2017
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    Address: New Delhi, Delhi, 503111
    Website: envent world wide pvt ltd .delhi

    I was buy an home theatre envent deejay 501 from paytm... Order no was [protected]... Total cost of that rs 2550.. I booked it on date 23 september & got it on 02 oct.. But it was damaged & used also.. Worst sound output no value for money i tried to return it complaint raised through app to seller twice but they r not responding.. From the product recived date iam trying to return it back but thye seller & company not reacting.. Thats why agin iam raising the complaint.. Send me the return ticket to send the home theatre... Tnx... Contact me on [protected]
    +3 photos
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      Z
      Zayn Amer
      from Hyderabad, Telangana
      Oct 7, 2017
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      Address: Ranga Reddy, Andhra Pradesh, 500049
      Website: paytm site

      I have buyed lg monitor of rs 6043 and after i have decided to cancel this lg monitor, paytm app has said that he will refund money within 24hrs but not yet refunded till now and also, paytm has given message that he have refunded 6043 rupees, but money has not refunded yet and i have called customer call center but no response... So, this is my humble request that so be careful while buying any product at paytm app or paytm mall app
      Oct 07, 2017
      Updated by Zayn Amer       dear paytm plzzzz refund my money
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        S
        Shruthihg
        from Mysore, Karnataka
        Oct 6, 2017
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        Website: Www.paytm.com

        Order id [protected]. I have requested return. Still there request is not processed and return period of item is only 7 days. Responses from paytm is very poor. Please help me.
        I have received damaged product. Even the installation people confirmed that the delivered product is damaged.
        But still there is no response from paytm. I have ordered this item (Washing machine) from credit card. It is worst experience from paytm.
        Please do resolve my problem.
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          S
          Shriyansh2404
          from Lucknow, Uttar Pradesh
          Oct 6, 2017
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          Address: Haridwar, Uttarakhand, 249401

          I had ordered the product on 23rd sep 2017 cosmetics and all for home use by paying the amount 6800rs but till today 6 oct product had not shipped and customer is not responding properly with the solution and the provided seller number is switched off
          I am exhausted with the paytm team no i am thinking to file a consumer complaint
          Order no:- [protected]
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            R
            Roof Makers
            from Bengaluru, Karnataka
            Oct 6, 2017
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            Address: Bangalore, Karnataka, 560054

            My query reference number:38505382.
            Recently i have purchased suzuki access with cash back of rs 4000 from paytm by selecting the valid promo code the hole purpose of buying through paytm by paying cash was to avail this offer but still i have not got the cash back credited yet. It is almost one month now. While buying the vehicle they told me that the amount will be credited within 24 hours. When i contacted them they told they will look into it but no result till now i think paytm has cheated me by neither giving the cash back of rs4000... I trust that you will give this matter your urgent attention and do the needful immediately...
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              R
              RITIK KUMAR GUPTA
              from Nichlaul, Uttar Pradesh
              Oct 6, 2017
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              I have ordered many products from PAYTM mall app but my product is not delivered and they are showing your product is delivered. I have complained many times and contact with them various time but no processing is done by them.
              +1 photos
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                D
                danish merchant
                from Mumbai, Maharashtra
                Oct 6, 2017
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                Address: 400102

                My name is danish merchant
                my paytm mobile number is [protected]
                In this recharge has be done to vodafone mobile number
                the recharge is done of rs 349 n money is deducted from my paytm
                the vodafone recharge number is [protected]
                The recharge is not being done yet
                I want my money back ASAP
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                  V
                  vcsekhar
                  from Delhi, Delhi
                  Oct 6, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: [email protected]

                  I tried to speak to paytm executive several time but the computer call was not through several times repeatedly., is it that i cannot talk to customer care because it is programmed such a way that the computer do not connect waiting for few seconds.
                  I had recharged through paytm on 29.09.2017 for rs.309 for jio mob. No.[protected]l, and showed successful but jio has not received. Paytm ref. No.[protected]. And operator ref. No.[protected]. Jio executive told me that no transfer amount has been received by them and asked me to contact paytm for refunding rs.309 to my paytm account. Solve my problem and also tell me is there any way to talk to paytm customer care???
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                    V
                    vcsekhar
                    from Delhi, Delhi
                    Oct 6, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: [email protected]

                    I had recharged through my paytm account for jio no.[protected] for rs.309 on 29.09.2017. Paytm shows recharge successful but the amount has not been transferred to jio and recharge not done. Paytm ref. No.[protected] and the operator ref. No.[protected]. I had contacted jio they told me no transfer has been done by paytm, as such i should contact paytm for refund of rs.309 in my paytm account. I tried several time to talk to paytm official but was not connected through. Never expected from paytm.
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                      T
                      Try Try
                      from Ahmedabad, Gujarat
                      Oct 6, 2017
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                      Address: Ahmedabad, Gujarat, 382480
                      Website: Paytm mall

                      My order id [protected], approved for return but not return pickup after 10 days of return approved.
                      My quary no. 39519197 till not resolve.
                      +1 photos
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                        S
                        s786kool
                        from Delhi, Delhi
                        Oct 6, 2017
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                        Address: 110045
                        Website: www.paytm.in

                        Dear sir/ mam,
                        This is regarding the complain number / ticket number – 37988246 of paytm.in
                        As i transferred an amount of rs. 5000.00 on 13 sept’ 2017 at around 17:03 to one a/c ending with 715 but wrongly it was transferred to a/c number ending with 615. Also, transaction number is – [protected].

                        I am still waiting for the solutions,
                        After complaint on consumer help desk they didn't take any kind of action.
                        They are just making a fool by mark a mail about relevant department.
                        Again and again they move my complaint to some new kind of relevant dept.
                        I don't know how many relevant dept. They make..
                        I am really disappointed by paytm and one97communication too..
                        They really break my trust not only paytm but also such kind of company's..

                        Warm regards:
                        Sachin kumar
                        [protected]
                        [protected]
                        +2 photos
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                          M
                          manish0415
                          from Delhi, Delhi
                          Oct 9, 2017
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                          Address: Jaipur, Rajasthan, 302006

                          As subject cited above, amount of Rs. 11610/- has been deducted from my card, but no order is shown in paytm order history. paytm is asking me the transaction ID or order id, and this is to inform these guys that, if the transaction is not shown in the order history then which number should i provide.
                          Yes, ARN number can be provided from the Credit card billed details. Just ask me if this is required, but they should revert atleast. No response is received yet
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                            S
                            Sonam Soni Sarda
                            from Noida, Uttar Pradesh
                            Oct 6, 2017
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                            Address: Gurgaon, Haryana
                            Website: Pay TM

                            At time of ordering the boots it was written that seller will accept the return within 15 days. I received a defective product. The shoe balancing is improper. I am writing the complaints again and again. But there is no proper response. Please revert back. As i m feeling i m being cheated by pay tm. We are loyal customers of this app. Lookin forward for your cooperation.
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                              L
                              Levi Pontin
                              from Delhi, Delhi
                              Oct 6, 2017
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                              Address: 110091

                              Product delivered was not as per the dimensions mention in image which is 90x40cm and what i got is 80x30cm. My order id no. [protected]
                              The product was coming so late on 05 10 2017 and the maximum date of delivery 02 10 2017, also the delivery date which was mention on the package 29 09 2017.
                              I wish to return this product and give me what i had ordered, if you do so its ok otherwise refund my money and take your product back.
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                                D
                                dey enterprise
                                from Kolkata, West Bengal
                                Oct 6, 2017
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                                Address: 741222

                                My bank name is *axis bank*
                                This refund no cradit my account of axis bank please solve this problem
                                —
                                *dear sir, *

                                Failed transactions details
                                *transaction id:* [protected] *train no./name:* 22898/kandari express *date of booking:* 30-sep-2017
                                *date of journey:* 30-sep-2017 *date of boarding:* 30-sep-2017 *date of arrival:* 30-sep-2017
                                *from:* digha (Dgha) *to:* howrah jn (Hwh) *boarding at:* digha (Dgha)
                                *resv upto:* howrah jn (Hwh) *quota:* general (Gn) *class:* chair car (Cc)
                                *payment status:* payment settled *bank name:* paytm m *reservation status:* not booked
                                *transaction amount:*690.0 *no. Of adults:* 2 *no. Of children:* 0
                                *ticket type:*e-ticket
                                Oct 06, 2017
                                Updated by dey enterprise                                 Please send my Rupees my axis bank
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                                  D
                                  dav chauhan
                                  from Jaipur, Rajasthan
                                  Oct 11, 2017
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                                  Address: Jaipur, Rajasthan, 302019

                                  Dear sir

                                  my paytm no is [protected]
                                  yesterday i will send 3069.32/-send in bank account no [protected] ifsc code - ioba 0002790. account holder name- hemraj but amount not recived in account
                                  transfer date - 5/10/17
                                  imps ref. no[protected]
                                  time -11:04.

                                  Dear sir please do the as soon as possibles. please do fast .

                                  thanks & regard
                                  Narendra chauhan
                                  Oct 29, 2017
                                  Updated by dav chauhan                                   dear team please help me
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                                    V
                                    vcsekhar
                                    from Delhi, Delhi
                                    Oct 6, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: Paytm

                                    Recharge of Rs.309 to Jio no.[protected] shows successful but not received by Jio. Paytm transfer no.[protected] and Operator ref. No.[protected]. Either recharge or transfer this amount to my Paytm account.
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                                      S
                                      satendramishra
                                      from Chennai, Tamil Nadu
                                      Oct 6, 2017
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                                      Address: New Delhi, Delhi

                                      I place an order from paytm three times each time he deducted my money and after 10 working days he automatically cancel my order and do no deliver when i go for complain in paytm they dont reply and tey dont have toll free number and when i call in another paytm no they dont give option to talk to customer care till now i didnt receive product.. I am very frustated my email id [protected]@gmail.com
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                                        K
                                        Kamal Sekhon
                                        from Nawanshahr, Punjab
                                        Oct 6, 2017
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                                        Address: Bathinda, Punjab, 151001
                                        Website: Paytm.com

                                        I ordered shirts but when i got my parcel it wasn’t same as soon in app and i returned my order.10 days passed i haven’t got any refund and they picked up shirts too. I have complained many times on app and not get any solution this is last time i am complaining here after this i will complain in police bcz it was a fraud and i am totally dissatisfied and disappointed. I posted picture of my order and picked up receipt too. Refund my money as soon as possible i am waiting for your kind reply.
                                        +1 photos
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