PayTM Mobile Solutions Complaints & Reviews

Hlo sir i geted your product bt i dont like it so refund your product bt don't receive mai my money so pls send my money product in a mi charger so very bad product i don't like this product bcz refund your product bt don't receive my refund money so pls send my refund money pls give send my money bcz i m waiting my refund money so pls send my money

Sir/madam, i have ordered moto m 64gb mobile with order id-[protected] on date 30/9/2016. I already paid my payment, but later on i changed my due to some financial issues. So i cancelled my purchase on same day. But i didn't got any confirmation till date of cancellation. It shows pending request. Hope you resolve my issue soon. My pytem no. Is [protected]. Plz help me

Dear sir,
I have booked an order of 43 inch led tv on paytm app, the delivery was due on 30.09.2017, tv is not delivered yet, my order no. Is [protected] placed on 26.09.2017. Seller and paytm not responding. Seller is vaishnovi electronics, his no. Is [protected]. I want product delivery as soon as possible. Despite of seller paytm also not responding on my complaint in help section of paytm app.

Regards.

Dir sir
I purchased a led tv 22/9/17
Daiwa 40 inch led tv advance payment on paytm and dilivari 29/9/17. From company said please miss call [protected] for installation and demo so i miss call on this number and received msg from company our person will came tomorrow and give demo and install led but after 3 das ago no any came. Thus i open led (I have mobile footage) and start the tv but in tv some defect so not start the tv after i am lig in paytm and i want apply to repls the led but when go in profile to submit for replec but msg is return/replesment error
R/r is temporary unable. Pl try again after in 24 hour i try 100 time but not submitted the replec led msg so please submit my camplain and reples my tv as earlyish
Thanks
Manoj kanabar.

Hi paytm team

This is to bring to your notice that i had purchased the hide and seek cookies and there was an offer for 15 cashback. When trying to enter the code given inside the packet it was not accepting.
The code mentioned was malwdxmhxmxecmf

Please look into the matter and check as i have not received any amount in my paytm account.

Regards,
Aileen d'rozario
[protected]

Dear sir,

It is inform that i had purchased a i ball comp book 1i360 laptop via paytm mall through order id number #[protected] in the name of anil choudhary. (My mobile number is [protected]. Your retailer has send me wrong charger of this laptop, i. E charger is not supported to laptop. As well as in back side of laptop there is many scratches found.. The packing of product for the delivery is very less. It was tempered and the seal was not there. From inside the packing was also broken.
Please resolve this as soon as possible

However i have attached the photos please find the same.

I have ordered a mobile from paytm mall app on 20/09/17 my balance rs.5949/- was deducted from my bank account. After few hours on that day i have cancelled my order but till today 03/10/17 i have not get refund. Order number-[protected]. Paytm customer service not responding and paytm call customer service very costly. Please solve my problem as soon as possible.

Hi,
I am sarmistha bhuyan from bhubaneswar orissa. Last 2 days couple of payments happened using my debit card at your pos terminal. Please help in getting the money back in my account. Please find the transaction detail as per my bank statement. Let me know if you need more information. I have already raised a complain at my sbi branch.

02-oct[protected]oct-2017) by debit card othpg[protected]paytm noida 3, 000.00

01-oct[protected]oct-2017) by debit card othpg[protected]paytm noida 3, 000.00

01-oct[protected]oct-2017) by debit card othpg[protected]one97 communications lnoida 3, 000.00

I am sajid and my paytm number is [protected]

Sir, i am unable to unable to open our paytm after login with correct id and password. Please tell us what is issue and why i am not opening my paytm or send us link in my registered mobile number so that i could be able to reset my password as soon as possible or please call me at my registered number [protected] for help

Dear team,

I received a refund confirmation message from paytm on 16th september as
"payment of rs. 1240 at pharmeasy has failed.in case your money is debited, bank will credit it back within 7-14 days. Order id: pe[protected]jj8ilg"
But the refund amount not yet received.
Registered 2 complaints on 25th september and 3rd october but didn't receive any revert.
Waiting for your valuable response.

Dear sir

Please Vary Urgent Mere Account Se Rs 7408 Debit Ho Haye Hai Date 4/9/2017 Indian Overseas Bank My Account No [protected] Se Lok Vihar Pitampura New Delhi 110034 Ko Uska Koi Replay Nahi Aya Hai Order Id 55acbapaytm Our Trans id _ [protected]@887359 Please Very Urgent

Thanks Reg...
Ashok Kumar

[protected]

I have been having a harassing experience a product buy from paytmmall. Bought a tv from them on sept7th, sept 8th i got a call from the vendor apptail (Mr vivek chaurasia) saying as the tv was damaged product (Last piece) the order has to be cancelled.
Now paytm is not refunding the money, instead am getting emails saying the product has been delivered and return request is rejected.
Paytm customer care keeps lodging my complaint but nobody is understanding the problem that has been created here. My tv order was cancelled before it got delivered, now am stuck with no tv and a loss of 33000/ because paytm is not responding and correcting to this issue.

Paytm mall

Ticket numbers 38984510, 38985315, 38985648

Paytm mall order numbers
[protected]
[protected]
[protected]

It’s been 13 days, and i am waiting for my money to be refunded from paytm mall for immediate cancelled transactions.

I had ordered iphone on paytm mall on 20th september and 22nd september, however due to some paytm site technical issues on both days, multiple orders were generated and i was charged multiple times, when i immediately cancelled the orders, despite refunding the amount immediately for a cancelled transaction, paytm app shows refund in process, and continuously showing refund in process for the last 12 days.

I have been requesting paytm through mails, paytm app help desk messages but no positive response so far, i have tried paytm mall customer care call centre, which if gets connected if you are lucky, gets connected only after 25-30minutes of waiting rime, no waiting time announcement while holding and waiting somebody to attend, else it may get disconnected at that last minute of your waiting time also. After wasting approx 6 hours in last 10 days on call centre, paytm mall customer care also not responding, citing due to some technical issue they are working on it, and it will be refunded after some time, but they never gives the time line... As per the paytm policy the immediate cancelled transactions should have been refunded immediately.

Meanwhile, my credit card banks are levying penalty every day on the outstanding balance of around 2 lakh rupees. I have already been charged an aggregate penalty of rs. 3900 on the outstanding balance of rs. 2 lakh by the credit card companies. My penalty charges are increasing everyday due to non payment.

I humbly request you to please arrange to refund my money for the above mentioned cancelled orders immediately to avoid further late payment and penalty charges by the credit card companies.

Recharge of ₹3000 has been wrongly made to the mobile vodafone number instead of ₹300 from the paytym wallet. It’s quite heavy amount as a recharge amount for the common man. I never thought that my blood strapped money would go all in vain. It will be very kind of you if anything can be done in this regrad. So, kindly, consider the complain as soon as possible.
I will wait for your reply.

I, dk gupta (Mob. [protected]) wish to state that-

1. On 23/09/2017, i made two orders in discount scheme (Order no. [protected] and [protected]) for intex led tv model no.3210, for which delivery has to be made by 27/09/2017. I made payment of rs.16089 x 2= 32, 178/- through sbi card, out of which rs.3000+3198=6198/- was to be credited to my paytm account as per the scheme.

2. On 24/09/2017, the supplier wanted to deliver me a wrong product (Some different model). I refused to take a wrong product and asked for the same product/model no.3210, which i ordered. The supplier showed his inability to supply the product/model ordered, as that model was not available with him. So, i lodged my complaint with paytm through sms. Meanwhile a credit of rs.3000+3198=6198/- was made to my paytm which is still there.

3. Then on 27/09/2017, i received an sms from paytm stating that i would be delivered the same products, which i ordered by 30/09/2017. So, i waited again upto 30/09/2017. But all in vain. The correct product is not supplied to me even today by 01/10/2017.

4. I tried again and again to contact with an executive at paytm customer care, but could not succeed and remained caught in vicious circle of numbers, press this and press that..

5. On 30/09/2017, on a telephonic talk with supplier, he has again showed his inability to supply the product/model which i ordered, as that model is still not available with him.

Therefore, on your failure to comply with the orders, now i am constrained to and hereby cancel both the orders made by me. So now you please immediately refund my money back to the same sbi bank account from which i made the payment to you.
Thanks

I purchased an item in paytm mobile app on 20.09.2017. Unfortunately i cancelled my order on the same day. At time of cancellation they said payment amount refund with in 4 working days, but even now also i not get any amount in my account, when i call to paytm customer care no thay said to me there is more time to get refund but thay not tell me any particular time. So please solve my problem patytm order no : [protected]. Amount : rs. 4974 ordered date : 20.09.2017.

I have ordered a hindware personal cooler vide order no-[protected] but when i unbox the product i found it is totally damaged then i immediately raised a refund request but even after 8 days my refund has not been approved

Note several mails have been exchanged and i have send the pics along with the video on unboxing but to no result

Please help

Sir by mistake i cancel my order but i want that product my product is arrived at my destination but they are not giving me saying this product is rto bcz by mistake i cancel that product yesterday so what will happen now please tell me my order no. Is[protected] sir please call me on my no. Or msg to blue cart to give my product sir please help fast.

Worst kind of flight booking and cancellation experience from #paytm. I cancelled return journey flight ticket from the ui for my order #[protected] and it went ahead and cancelled my onward journey. First time i was told by customer care that i cancelled onward journey, i agreed in doubt and again cancelled return journey again the same issue, this time i am told that this is airline policy. First they are giving the option to cancel the return journey bbut in the background they are cancelling the onward journey without prompting.

I request for refund/cash back of order no
[protected]

As bus for this day is cancelled and as confirmed by travel agency they have already informed to u..

Request u to give me cash back in pay tm account itself to book another ticket.. Thank you.

Regards/rohit.
Paytm user.
I request for refund/cash back of order no
[protected]

As bus for this day is cancelled and as confirmed by travel agency they have already informed to u..

Request u to give me cash back in pay tm account itself to book another ticket.. Thank you.

Regards/rohit.
Paytm user.