PayTM Mobile Solutions Complaints & Reviews

Dear team.

I had ordered an laptop which I cancelled due to delay in delivery on 21th September 2017.
As of now my account has not been credited.
Your customer support team doesn’t response.
Please credit my account immediately.

Order id- [protected]

I had ordered a jeans through paytm mall app through my registered mobile number. Order got cancelled on 26 sept 2017. I have neither got any refund for that till 28 sept 2017 in my bank account or wallet. But the cancelled order shows to have refunded. There is no other way of complaining without this website which should be focused on. I want my refund as soon as possible. You should take care of your customers and provide usefull customer care services.

I had booked tickets in IRCTC through Paytm
I had cancelled it, and the status is updated as Refunded in IRCTC
But i have not received the amount in PAYTM
The BankTransaction ID are:
74678447268817075759939
74678447224417067252283

I had called and even e-mailed ICICI and did not get the proper response.
Also, I have not recieved the money as of now.
Its been more than 20 days.
This is a serious concern, as this is not the first time I have encountered with the problem.
You should check all the transaction starting from mid July till date, the refunds in Conjuction with ICICI_PayU are still not recieved.
There are total 4 transaction, of which the money are not refunded.
Please check this on very high priority, otherwise it will be a serious concern for ICICI as well as PayU

My name is dharmendra singh.
I ordered pizza from domino's using paytm wallet as payment gateway. Transactions and order failed but payment has been deducted from my bank account on 24/09/2017.
Here is the message that i received from paytm.

Your bank just confirmed a successful payment of rs.505.0 on paytm against order id jpt[protected]. We will refund your money in case the order is cancelled. Please contact us at https://t.co/Nqo28MrLd9 if you have any queries.
Still no response from paytm about refund process.
The transactions id is
Thank you for using your sbi debit card 459xx0894 for a purchase worth rs505.0 on pos paytmwal1210203 at one97 communications l txn#[protected].
Please look into this matter.

Thanks and regards
Dharmendra singh

I placed order for suzuki access 125 but haven't received any cash back, from paytm, i email paytm but haven't received any response from their end my order number is [protected].
Please do something about my order i have made complete payment of 60k from my end.
I m waiting for companies response from last 24 hours, my documents are pending bcz of this issue

I bought a phone swipe elite note online through paytm app which was delivered on 16 september 2017. That phone was not working properly so i placed a return request on 20 september.

They accepted the request and the despatch date for taking the mobile by seller was 25 september but no one came to take the phone and neither anyone contacted me.

Also i mail paytm nut no response from them and i also put a message on help and support link provided by paytm on their app

Here are the few details about my order

My paytm id [protected]
Order no [protected]
Order no for return request [protected]
Ticket number of my complain on paytm 38905500

Ravi kumar

I have been trying from last 2hours to book the tickets from paytm it was coming error so plz do it fast

I have order washing machine with Order ID #[protected], i did not received this product but status shows "delivered". i have checked with my family as well as neighbors, non of have received. I also have raised this concerned to Paytm but did not get reply yet. Please do needful help and deliver it ASAP.

Hi my name is shekhar everybody is giving different statements on paytm and i tried to call on customer care ivr they told me my amount is settled and after that when call connected to the representative he told me that he can see the transaction of 3000 but the amount is not settled in the new bank account. Even executive confirmed my new account number on saturday and now they are saying that my new bank account is not yet confirmed. This is not the # customer service. They don't even know their own statement. They don't have all the records. Registered email for further communication. [protected]@gmail.com

I had already pay my idea [protected] bill for rs 354 but still it is showing outstanding vide receipt no.:[protected] receipt date.: 21/09/2017
Invoice no.: invoice date.:
Account no.:[protected] mobile no.: [protected]
Customer name.: sachin jayram patil
Item details :
Serial no particulars amount
1 vtopup_payment 354.00
Payment details :
Grand total: 354.00
Received a sum of three hundred fifty four rupees and zero paisa only.

I have ordered apple watch on 22nd september from paytm and it was cancelled by seller on 26th september. It's been two days and they haven't initiated the refund yet. Amount is ₹24, 980. App shows they're waiting for seller to verify the return. Why they will wait when seller didn't even shipped my product? They have stopped replying to my emails. I need my money back. Help.
Order no. - [protected]

I booked tickets using paytm. While booking it showed waiting 49. I booked my tickets it again showed waiting 48 and 49. But when i checked the pnr it shows waiting 101 and 102.
It is very stressful. During these festival season when we try everything to go to home and we have to face this. Lost my trust in paytm.
Now who is going to pay for it.
It was very important for me to go to home. Because of this booking i didn't book in other trains now i am left with no other option.

I have recharged Rs 444/ on [protected] mobile no on 24/9/17 through paytm. The money got deducted from my account but recharge not done. I am not getting any response from paytm. I called to paytm customer care but no option to talk to customer care regarding this. I have mailed the issue to customer care mail id but they did not bother to reply.

Hello sir,
Paytm company fraud on me so plz fast help me otherwise me complainant to police station. My [protected] this paytm to 5000rs transfer my sbi bank but transfer is not successes. Transfer date 24september2017 time :- 10;10pm so plz fast solved this my big problem i request to paytm service ok. Otherwise u dont knw i am aaj tak news channel reporter ok.

I have bought power bank order id [protected]. Paytm was offering cashback of 15% on applying a promocode. I have successfully applied code and collectected the article. I have awaited 48 hours for cashback. But patym has pretended that i have not applied promocode. I have rgistered complaint to customer care with screenshot of successfully applied code on order. But they replied anything clearly. Next i have filed return request in paytm. Customer care has assured cashback on cancellation of return order. But till today they have not cashbacked in my account.

Dear team,

Booked a mobile on 21st and cancelled due to personal reason before your proceedings... Inspite repeated message on your app resolution was still awaited for my refund..
One of the pathetic response i have got from paytm regarding reversal of my money, you have put me in tense and worry for my money, i was fed up calling your customer service, once connected and waited for 45 mins who kept me on hold and disconnected call later, you all are proving that indian company cannot meet international service benchmark

Really surprise to hear from your last mail about bank payment settlement status that your team is not aware for refund status as the same was initiated by you. I am yet to get record about bank transferred details so that i can enquire in my bank for credit but seems team is failing to provide..

I am seriously concern about transaction done on paytm weather it is secure mode as fail to understand why team is hesitating to provide satisfactory answer.

Pls inspect details and transfer money immediately.

Regards
Rajesh
[protected]

My is roshan i bought a pair of nike air max emergent shoes for 7000 at paytm. After getting delivery the shoe size very small for me. I usually use 8 size shoes but shoes are very small and shoe quality was very low.
So i asked for return or replace immediately but without even contacting me the seller has simply rejected my request.

I tried to contact paytm customer service but they are not taking action.
Please help me in getting return and refund of my money.

I have booked 4 tickets in paytm which all together deducted 1298rs from my account.in other booking portals, the tickets amounted to 1024 besides taxes. I have also opted for promo code which returned rs 102 to my account. But by booking through your portal, we have ended up paying 172 rs extra. I need an explanation for these extra charges and cancellation protection charges that you have taken from me that i dint even opt for. This is not fair.

I have purchased a product from paytm online shopping site. I have paid the whole amount on my purchasing day. After 3days the seller msp mumbai have cancelled my order.in my tracking details it is showing that not yet shipped the product. How many days needed for the refund. My order id is [protected]. The order is cancelled by the seller not by me. So i need money back as soon as possible. If you want to contact me i am available at [protected].

My bill has paid by paytm
But my bill doesn’t existing in BSNL mobile company payments of BSNL MOBILE
this bill mobile number- [protected]

Is postpaid account but Paytm is not payment in BSNL MOBILE COMPANY
So u getting action &you getting possitive feedback

Mail id - [protected]@gmail.com
Mobil no. -[protected]