Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajayvats786
from Gharaunda, Haryana
Oct 1, 2017
Report
Copy

Address: Panipat, Haryana, 132103

I paid a bill by my paytm wallet on 20 sep 2017 against order no:[protected]
Bill amount is 2500 but paytm uses other advertisement amount deduct from my wallet is 3520 while i complain in paytm i waited long for his reply
Then he told me about he deduct 20 rupees for accidental insurance and 1000 rs for fast track e-gift voucher than i requested to give my money back
First he said we give you in 3-5 day but after 8 day i message again than he said your money can not be refund
Than i go to look redemption of voucher but voucher already redeemed and i pay 666 extra
I requested to this forum please help me
Paytm makes people fool on their app
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sushilattarde
    from Morjim, Goa
    Oct 1, 2017
    Report
    Copy

    I have ordered a phone from paytm on 21st september 2017, and cancelled it on a same day before it gets shipped.
    It’s 1st october 2017 today and i still have not got any refund. I have contacted paytm may times through call and email, but they’re not giving me any refund or any solution. It’s a big amount for me of rs. 58, 689. I want it refund as soon as possible. I converted it into emis through bank and first emi is going to be come in 6 days. And that’s why i am more worried. It’s very hectic for me to pay for what i have not used or got.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shwetha Shivkumar
      from Yellapur, Karnataka
      Oct 1, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 560078

      Hi,
      Please revert back my amount to paytm wallet. Helpline number is not at all useful.
      Please resolver my problem asap.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jayantkne
        from Jamshedpur, Jharkhand
        Oct 1, 2017
        Report
        Copy

        Address: Kishanganj, Bihar, 855107

        Dear sir/ mam,
        As i transferred an amount of rs. 1000.00 on 30 sept’ 2017 at around 09:47 to seeking success but not received in the account also, transaction number is – [protected].
        They revert me for the correct ifsc code and a/c number with correct beneficiary name.
        I sent the mail with the all above info. To them after...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          s786kool
          from Delhi, Delhi
          Sep 30, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110045
          Website: www.paytm.in

          Dear sir/ mam,
          This is regarding the complain number / ticket number – 37988246 of paytm.in
          As i transferred an amount of rs. 5000.00 on 13 sept’ 2017 at around 17:03 to one a/c ending with 715 but wrongly it was transferred to a/c number ending with 615. Also, transaction number is – [protected].
          I had given a complain regarding this is on 14th of sept’ 2017. With the ticket number / complain number – 37988246.
          They revert me for the correct ifsc code and a/c number with correct beneficiary name.
          I sent the mail with the all above info. To them after that day i didn’t get any kind of resolution in my above concern.
          Even their call centre’s are also not responding. I am regularly trying to reach their call center.
          So, i request you to kindly register my complain against paytm.
          Warm regards:
          Sachin kumar
          [protected]
          [protected]
          Oct 06, 2017
          Updated by s786kool
          I am still waiting for the solutions,
          after complaint on consumer help desk they didn't take any kind of action.
          they are just making a fool by mark a mail about relevant department.
          again and again they move my complaint to some new kind of relevant dept.
          i don't know how many relevant dept. they make..
          I AM really disappointed by paytm and one97communication too..
          they really break my trust not only PAYTM but also such kind of company's..

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            ShwetMala
            from Bengaluru, Karnataka
            Sep 30, 2017
            Report
            Copy

            Address: Bangalore, Karnataka, 560076
            Website: Paytm

            I have ordered a product from paytm on 16 sep2017 and delivery date was 24sep2017. Today is 30 september 2017 and i have not got my parcel. Even after complaining customers care thrice in this duration, my parcel is not delivered. The status of parcel is out for delivery from 23sep2017. There is no way i can cancel my order now. Paytm is making fool of people with badly cordinated delivery service and poor customer care centre. I don't think i will ever think of purchasing anything from paytm from now on. Being a giant retailer this is not an acceptable behaviour. Paytm fail miserably in front of facebook, amazon, myntra.
            My order number is [protected].
            Awb number is [protected].
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijay11160
              from Lucknow, Uttar Pradesh
              Sep 30, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan, 302020
              Website: paytm

              My led watch successful order but watch auto cancel and refund not received my amount successful deducted but order not received and refund not
              Received no reply from paytm plz return my amount

              My led watch successful order but watch auto cancel and refund not received my amount successful deducted but order not received and refund not received no reply from paytm plz return my amount

              My contact number - [protected]
              Plz contact
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohit Sahoo
                from Bahula, West Bengal
                Sep 30, 2017
                Report
                Copy

                Address: Khordha, Odisha, 751002

                Respected sir
                I booked a tatkal ticket through paytm gateway on 23 sep 2017
                But cancelled it on the same day.
                Irctc website is showing that my amount is refunded to paytmsdk
                On 26 sep 2017 but it is not credited to my bank account.
                The amount to be credited is ₹650/-

                Transaction id :
                [protected]
                Cancellation/refund id :
                [protected]
                Please reply
                Thanking you
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anant Prasad Behera
                  from Dhule, Maharashtra
                  Sep 30, 2017
                  Report
                  Copy

                  Website: paytmmall.com

                  I ordered a lg refrigerator from your end as below

                  Brand lg
                  Product code larlg215-l13sinlaxm212722ad987d96
                  Type single door
                  Capacity 215 l
                  Energy rating 4 star
                  Model name lg gl-d221asdx

                  But i received

                  Lg gl-201asdx

                  Capacity 190ltr.
                  It is already

                  When i applied cancellation, iwas informed that courier back is to be done myself.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ahindra
                    from Allahabad, Uttar Pradesh
                    Sep 30, 2017
                    Report
                    Copy

                    Dear sir i have given an order if watch which has cash back of 80 percent but it has been 5 days no cash back has given according to paytm rule after 24 hours of shipment money will be given in account as a cash back i contacted to help and support but no conversation has been done from there the order no is [protected]
                    And query no is 39216361 please help
                    Thanking you
                    Sep 30, 2017
                    Updated by Ahindra
                    Dear sir I have given an order of watch which has cash back of 80 percent but it has been 5 days no cash back has been given according to paytm rule after 24 hours of shipment money will be given in account as a cash back I contacted to help and support but no conversation has been done from there the order no is [protected]
                    And query no is 39216361 please help
                    Thanking you
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harpreetsethi
                      from Sonipat, Haryana
                      Sep 30, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110089

                      I have been a frequent buyer on paytm and usually buy products for personal of official use. Last time when we bought an ac in the sale time with cash back, we had to suffer worst experience.

                      Bought an ac in 28k approx with order# [protected].

                      It was supposed to be delivered on 25th and i got a call from their courier boy that he is near to our place. I was not at hom and i never got a prior intimation about the delivery nor i received any phone no. He said he cant deliver an ac on 3rd floor however i clearly mentioned 3rd floor on my shipping address. He said he will bring another guy with him and deliver it tomorrow. I said okay.

                      I didn't receive any call next day but somebody again called me a day after, he came near to my place and i was not at home again as it was my office time.

                      He (+[protected] said the same thing that he can't deliver it to 3rd floor and he will bring a guy next day. Also he said that if i receive a call from his company, i should say i was not available. I said i wont do this. Next day, i called him and ask if he is coming but he said his mother was unwell so he didn't go to work. I said there must be someone else who could deliver but he said he will surely deliver tomorrow.

                      When next day, i called him he didn't pick my number and i got a message from paytm that my order was cancelled as i was not available at home. This is frustrating and annoying from this company. They reverted that they have refunded the money. I didn't order to get the order refunded and got the balance in my paytm. I ordered this ac from paytm as i was getting on good price.

                      They wasted my week and answered with waste excuse.

                      I should get compensated for this

                      Regards,

                      Harpreet
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        from Hyderabad, Telangana
                        Sep 30, 2017
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh, 500029
                        Website: Paytm

                        I called to Paytm customer care and after following all the instructions also am not able to reset my password...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          harshbardhan singh
                          from Lala, Assam
                          Sep 30, 2017
                          Report
                          Copy

                          I transferred money rs 1800 in one of these account, attached below.
                          It is showing successful.
                          But still it is not came into the bank.
                          You have charged for it 53.00 rs for this transfer.
                          But failed to serve.
                          Kindly give me my money bank
                          Thanks
                          With regard.
                          Harsh bardhan singh
                          Patna highcourt
                          Patna
                          Bihar
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aditya Mishra ngp
                            from Pune, Maharashtra
                            Sep 30, 2017
                            Report
                            Copy

                            Dear sir,

                            When i was booking my train ticket, i got my amount deducted from my bank a/c but there is no info about ticket, it showing that transcation cancelled please refund my amount back to my bank a/c
                            My number [protected]
                            Detail in below
                            Transition ref: paytm ref[protected] date 29sep2017
                            Amount:- 2271.80
                            Irctc transaction id [protected]

                            Thanks,
                            Aditya mishra
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vipül Kaundal
                              from Allahabad, Uttar Pradesh
                              Sep 30, 2017
                              Report
                              Copy

                              Address: Panchkula, Haryana

                              I wanted to send money to pne of my friends but due to mistakes the money was sent to some named sakshi and i want my back and i tried to call her but her number is not available so help me out
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Max Adkins
                                from Gurgaon, Haryana
                                Sep 30, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: Paytm.com

                                About a week back, i ordered with dominos using my paytm wallet. The money was withdrawn from my wallet then, but when i contacted dominos they told they have not received any order from my end. Then i asked paytm to return me my money, and they are telling. Me the order was successfully delivered..
                                I mean that is hilarious..
                                But it was not delivered to me or to my place. Don't know if either dominos or paytm sent it to their sister's place!?..

                                Flabbergasted i'm, because it has been 7-8 days they are not. Ready to. Refund my money..
                                This is a pure case of a horrendous scam..

                                Want to make public aware of it.. And looking for a genuine and decent platform where we can launch a fight against the ravans of. Today...

                                Name : milind sharma
                                Contact no : [protected]
                                Email: [protected]@gmail.com
                                Thanks
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yash raheja
                                  from Mohali, Punjab
                                  Sep 30, 2017
                                  Report
                                  Copy

                                  Address: 147001

                                  Hi m yash from patiala (Punjab). I hv an paytm a/c with mobile no [protected]. I want to reset my paytm password 3 or more time but cant reset password. I hv also make call on [protected] 3 times from my registerd m. No or follow them for reseting paytm password but i hv not recieved any message on my phone for ths problem.. So kindly reset my password
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    crazyraaz
                                    from Gonda, Uttar Pradesh
                                    Sep 30, 2017
                                    Report
                                    Copy

                                    Address: Jaipur, Rajasthan, 302020
                                    Website: Paytm.com

                                    Hello sir,
                                    My name is bhupendra patidar i am using paytm wallet since last 5 years.
                                    My registered mobile number is [protected]and e-mail is bhupendra. [protected]@gmail.com
                                    I have complete bank transfer transaction on paytm but i didn't receive the transferred amount in my bank account.
                                    This transaction was done on 29/09/2017
                                    At 8.06 am but still i didn't receive my amount.
                                    When i complain about this the paytm customer care was didn't help me in any manner. But today i received a message from paytm in this message they says that if money was not received it's not our fault please contact your bank.
                                    When i contact with my bank they also refused that this transaction was done via paytm so paytm is responsible for this we are not.
                                    Now sir i am totally help less i transfer amount :₹2564.42 and my wallet transaction id by paytm is [protected] i also include a screenshot of transaction complete below
                                    Thanks sir please help me
                                    Oct 01, 2017
                                    Updated by crazyraaz
                                    I didn't receive any response from paytm they are not contact me on mail and also not on paytm id
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sandeep kumar787
                                      from Ahmedabad, Gujarat
                                      Sep 29, 2017
                                      Report
                                      Copy

                                      Address: 123029

                                      Cash Refund
                                      Dear sir,

                                      I cancelled a Order No:-[protected] dated:21/9/2017 through ur Paytm, Rs 16687/- but this amount not credited my bank. I Have Sent Complaint To customer care But they are not refund my money. So my humble request u to take necessary action. My paytm no.[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        alton yeldo.1
                                        from Kasaragod, Kerala
                                        Sep 29, 2017
                                        Report
                                        Copy

                                        Address: Idukki, Kerala, 685561

                                        Im not able to log in to paytm, its shown that my account is temporarily blocked and contact customer care, when i contact no response. I haven't done anything wrong for blocking me, all money i have is inside this paytm account please help me.in my wallet it have above rs13, 000/-, please help me regain my money back or a way to log in. For my bad sake i didn't link any email address to my account.
                                        Paytm account number: +91 [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit