PayTM Mobile Solutions Complaints & Reviews

Order no #[protected].
Cancelled the order for gionee a1 phone. Refund is not processed since 3 months. The status shows phone is delivered. We have emailed and also called several times but it is difficult to reach out to them. Email answer from paytm care is request is under process since a week.

We also have successful cancellation request emails and we have not accepted any courier from their end, still the order status shows delivered.
Amount of transaction is more than 17000.

It is a case of cheating. Please contact [protected]/[protected]

Dear sir,

As i ordered a product on 14/09/2017 and paid rs.2465/- through net banking. The order was cancelled automatically on 20/09/2017. As on 27/09/2017 the refund status shown is amount refunded to your bank account. But, till now the amount is not credited on my bank account. Please kindly arrange to credit the amount of rs.2, 465/- to my bank account immediately.

Sir i transferred 514.99rs. 1 days ago from my paytm wallet to my canara bank account. Balence deducted from my paytm wallet but not credit in my bank account. 1days spent but my balence is not credit in my account and not refunded.
So please sir help me if you will not help me then i'll complain in cyber crime, please friends don't use paytm this is fraud. Paytm does't help us.

Please refund my balence or solve this problem.
My wallet txn id is [protected]

I had ordered a sony ilce-6000l (With selp1650 lens) 24.3 mp mirrorless camera (Black) for the price of inr36760 on sale. The seller cancelled my order five days after the order was confirmed. The same product now costs inr43390. Had they cancelled earlier during the sale, i could've ordered it from elsewhere for lesser price. The order was supposed to be non-cancellable (Screenshot attached)

Today i was booking a train ticket from njp to sdah. It's cost was rs. 1085/-. I entered my debit card details. Then it was saying it will be redirected to irctc website. But this process failed. Then suddenly a message came to the phone number which is registered with that card that rs. 1085 has been debited. But the ticket booking was failed. So i want this huge amount of money back to my account.

I have ordered product on 23rd march, and after waiting for 4 days they are cancelling the product. And money they have still not refunded. My concern is on the order if one of their merchant is cancelling the order then it is the duty of paytm to make it available from other customer.

Resolution should be that they need to make it available from the other merchant or else they have to pay the penalty for 4 days for not delivering the product.

I made a transaction of rs 790 on 12/09/2017 to my sbi account [protected] through paytm
But it didnt credited to my account till now. The details of the transaction are given below:
Registered phone number:[protected]
Registered email:shaheer. [protected]@gmail.com
Bank transaction id:[protected]
Arn number:74678447255517049599172
Wallet txn id:[protected]
Please solve this issue

I returned order no. [protected] fastrack men watch, on 18 sept but refund has not initiated till now. What about refund? Not got till now, seller has already recevd product on 22 sept but paytm has not refund till now, i have complaint to paytm so many times but they not replying, i will go to consumer court i[censored] not refund today.
My paytm registered mail id - [protected]@yahoo.co.in
Mob-[protected]

Paytm is starts doing fraud. Beware of shopping from this site they shares customers information regarding shopping and account details to the hustler. And then hustler call to the customers saying that they are from paytm and telling the along with correct account details like whatever you have purchase from paytm and selected to lucky customers who are eligible to win prizes. After they winning trust from customers as they are calling from paytm they ask to transfer money to avail the prize offer, but after making payment they switch off their mobile phone and paytm is not helping their customers anymore.

Name-siba parida ranjan kumar das the train is automatic cancell due to heavy rain pnr-no-[protected] transaction id:[protected] train no./name:18410 / srijagannath exp date of journey:03-sep-2017 cancellation id:[protected] date of cancellation:05-sep-2017 18:00:11 hrs it shows refund intiated in 07/09/2017 but the amount doesnot credit in my account

25/09/2017
[protected]
Iam A saikiran I transfred money form CREDIT card to paytm and transferred to bank while I transfred to bank its not happening it's showing in pending and that problem is not solving kindly help me out

Dear sir
I have requested paytm to revert the amount sent wrongly to Ayush Singh
Mob-[protected]
And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
Paytm need to respond and got t my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and returned to me
Amount 2000 Rupees
Transaction id-[protected]

To :Ayush Singh
Mobile number: [protected](no one picks the call but declines my request in paytm for getting cash back)

Paytm wallet Txn ID : [protected]
Amount to be paid back: ₹2000
.

Paytm can contact me on [protected]@gmail.com
For additional info.

Hello,

It was really nice talking to you earlier! Cashback (Money) did not hit my paytm wallet. Now it is more than a 72hours. I am waiting patiently for a long time. But i m not getting any good feedback from your side. Even i am not able to reach customer care people thru telephone. If it goes life this then i have to write negative feedbacks in all the social media. I will create #tag in all the social media and make it very bad and negative impression about paytm.

I trusted you people and waited for along time. But now use of waiting.

I request you to take right decision asap!

Thanks

Respected sir,

This is to inform you that here some issue in my paytm cash back kindy check below detail.
My last order :[protected]
Order no.-[protected], ordered on 18 sep, 2017 2:21 pm, total items-1, order total-27189.
Cash back note receiv amt of 4100/-

My previous order :[protected]
Order no. [protected], ordered on 12 sep, 2017 1:47 pm, total items-1, order total - 27134.
Cash back received amt of 4100/-

Our executive say me i will note process for cash back, kindly hepl me for refund cash back in my paytm account, i am mobile dealer, i request you please do the need full. I waiting your reply. Please contact me as soon as posible.

Regards,
Harsh varshvardan
R v marketing
+91 [protected]

I have transferred money from bhim app through upi it got deducted from my account but i didn't got to paytm wallet. Since 4 days got over still i didn't got any message from paytm wallet (Even i called bank but they said to register the complete in the app itself) even i called customer care they told u will get your money back in two working days. But i still i didn't get my money into my paytm account.

I have brought a biscuit today named hide & seek from a store name - patel r mart
As it has been assured on that biscuit that i will get paytm cash on my wallet
So for the first try i downloaded your paytm app but when i entered the promo code it said it is invalid
I got a poor experience for my first time on paytm
So please fix it as fast as possible and send me the money as per your conditions.
The promo code i got on the pack is-
Mal6ydzrrwzf6z6
Fix it as fast as possible
Thank you...

I have paid Rs.195 to Paytm for recharge of mobile no. [protected] on 26.08.2017 vide order no. [protected]. I have not received Operator reference number.I have tried several times to register a complaint with Paytm, but there are no option to register such type of complaint. Also, there are no otion to contact Paytm officials on phone.

Please advise Paytm to credit this amount to my paytm account.

Regards,

NEERAJ KUMAR
[protected]
[protected]@yahoo.com

Please inform about my payment confirmation for a sum of rs 1442/- remitted through landline of bsnl on 22.09.2017. It is bring to your kind notice that the stipulation period of 96 hours has already been completed.in this connection kindly refer dc transaction no [protected]. Awaiting your response please. We always ready to remit with the same method with the hope of expecting the payment confirmation regularly.

Today 26/09/2017 i did a 98 rupees electricity bill payment trough paytm website.
After bill payment the oder history showing my total amount 198 rupees deducted from my paytm wallet because i selected 100 rupees for "home burglary insurance of rs. 2 lac for rs. 100".
I am a regular user of paytm app and website and i don't know what is burglary insurance. Even though i don't have a proper home.
Paytm used an unethical trick for selling this insurance. They changed the payment agreement box and added a new line before proceed to pay button.
They know regular customer like me definitely click the box and they get 100 rupees without any effort
I am not a rich man i don’t need that insurance policy please give me my 100 rupees back

My name is santhosh
My oder number is - [protected]
[protected]@gmail.com

Dear paytm

Right now i pay my electricity bill of 13862 but still i don't receive confirmation mail
Please reply and send me confirmation mail because it's electricity bill and if i am late than i have pay panality money
My paytm no. [protected]
And mail id vik. [protected]@gmail.com
Please revert i am waiting