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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 316

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N
neera73
from Mumbai, Maharashtra
Oct 1, 2017
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Address: Hisar, Haryana, 125001

I have paid Rs.195 to Paytm for recharge of mobile no. [protected] on 26.08.2017 vide order no. [protected]. I have not received Operator reference number.I have tried several times to register a complaint with Paytm, but there are no option to register such type of complaint. Also, there are no otion to contact Paytm officials on phone.

Please advise Paytm to credit this amount to my paytm account.

Regards,

NEERAJ KUMAR
[protected]
[protected]@yahoo.com
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    A
    anandanandr
    from Tiruchchendur, Tamil Nadu
    Sep 26, 2017
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    Address: 629602

    Please inform about my payment confirmation for a sum of rs 1442/- remitted through landline of bsnl on 22.09.2017. It is bring to your kind notice that the stipulation period of 96 hours has already been completed.in this connection kindly refer dc transaction no [protected]. Awaiting your response please. We always ready to remit with the same method with the hope of expecting the payment confirmation regularly.
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      vaikundam1
      from Thiruvananthapuram, Kerala
      Sep 26, 2017
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      Address: Thiruvananthapuram, Kerala, 695125

      Today 26/09/2017 i did a 98 rupees electricity bill payment trough paytm website.
      After bill payment the oder history showing my total amount 198 rupees deducted from my paytm wallet because i selected 100 rupees for "home burglary insurance of rs. 2 lac for rs. 100".
      I am a regular user of paytm app and website and i don't know what is burglary insurance. Even though i don't have a proper home.
      Paytm used an unethical trick for selling this insurance. They changed the payment agreement box and added a new line before proceed to pay button.
      They know regular customer like me definitely click the box and they get 100 rupees without any effort
      I am not a rich man i don’t need that insurance policy please give me my 100 rupees back

      My name is santhosh
      My oder number is - [protected]
      [protected]@gmail.com
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        V
        vikram shekhawat
        from Nagram, Uttar Pradesh
        Sep 26, 2017
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        Address: Hanumangarh, Rajasthan, 335512

        Dear paytm

        Right now i pay my electricity bill of 13862 but still i don't receive confirmation mail
        Please reply and send me confirmation mail because it's electricity bill and if i am late than i have pay panality money
        My paytm no. [protected]
        And mail id vik. [protected]@gmail.com
        Please revert i am waiting
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          A
          abhisekh123
          from Gurgaon, Haryana
          Sep 26, 2017
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          Address: New Delhi, Delhi, 110034

          Dear sir
          I had a 4/09/2017 payment of home credit loan bt payment credit in my account bt not payment of my home credit loan nd given date paym 14 days till 26/09/2017 bt not refund my balance nd paytm no not work on call
          My transation no paytm-15af4qpaytm net @887359, order id 55acdapaytm
          So pls request my balance refund in my account nd response my mail

          Thanks & regards
          Ashok kr
          [protected]
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            T
            Tanihoney08
            from Sirsilla, Telangana
            Sep 26, 2017
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            Address: Kurnool, Andhra Pradesh, 518002

            Am Unable To Book Tickets Through Paytym I Restarted Mobile Tired It Many Times Everytime It Says So Issue With Movie And It Showed Dialog Box Send Screenshot So I Had A Hope Of Issue Solved Soon Thank You
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              N
              Nits_nm
              from Mumbai, Maharashtra
              Sep 26, 2017
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              I had placed order for iphone 7 plus 128 gb black on 23 sept 17 against which i had made payment threw my debit card for rs.68398/- against which paytm had offer cashback of rs.12000/- which it had shown will be credited with in 24 hrs.
              But its been 3 days and they have credited any amount. I have already 5-6 request for the same threw paytm app but not getting any response from there side. I have already tried to call on all possible customer care numbers but all there numbers are automated so not getting any response from that also.

              I have also received product on 24th sept 17 but they are not giving cashback.
              My order no.[protected].

              Kindly guide me and help me to get my cashback amount.

              Thanks,
              Nitesh. [protected]@gmail.com
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                B
                bhawna1
                from Delhi, Delhi
                Sep 27, 2017
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                Address: New Delhi, Delhi, 110035
                Website: www.paytm.com

                I hv not recived any reset link frm 8 days plzz help mee i want my money back..my paytm wallet balnace is rs 2000 i tried more than 100 times to connect with paytm but noo respose even their costmr care no they provided is also fake.. i waill not leave my money like this..i suggest all my friend to not use paytm.. yes they send me a reset link yesterday but i was driving and when i check my messg the link was expird... they don'r even want to inform the account holder that we are sending you a link or otp. i will not use paytm in my life again.
                Booked order on little app .money transferred but order not placed. Now money is not refunded... worst app
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                  R
                  rai.jyoti
                  from Noida, Uttar Pradesh
                  Sep 26, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                  My order no is [protected] which is a lg 43 inch led tv ordered on 21st september 2017 via paytm mall app. The tv was delivered in a sealed pack on 23rd september. Today on the 25th of september when the installation was to be done, the technician came and unsealed the packaging. The display panel of the tv was found to be damaged. I want the tv to be replaced. But when i try to raise a request for replacement on the app, an error message is shown. I am unable to raise a replacement request. Please replace the product as soon as possible.
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                    S
                    SreevidyaB
                    from Hosur, Tamil Nadu
                    Sep 26, 2017
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                    I tried to book a train ticket through net banking yesterday and chose paytm gateway. Not only did the transaction fail, but the deducted amount of 136.80 has not been refunded. I had to take another ticket this time through mobikwik. Yet the amount has still not been refunded. Please do the necessary to resolve this issue as soon as possible. I am attaching screenshots with the complaint.
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                      S
                      sujith1545
                      from Hyderabad, Telangana
                      Sep 26, 2017
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                      Website: paytmmall.com

                      Hi i have ordered macbook pro on 22nd sept, the seller cancelled my order with out any reason, now the offer period in paytm mall is over.

                      Refund is delayed and showing refund error.

                      They ll refund only to paytm wallet, if i want to transfer that money to my account they will charge 2% processing fee.
                      Such a way they are looting their customer.

                      I have tried to call customer many times but no response from paytm mall.

                      I need penalty for the thing happened.
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                        Rintu rintu
                        from Ahmedabad, Gujarat
                        Sep 26, 2017
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                        Address: 395003
                        Website: Irctc

                        Dear sir please refund my money so nedded my pnrno-[protected]. Date of journey[protected] cancel date[protected] transaction id-[protected]
                        Sep 26, 2017
                        Updated by Rintu rintu
                        Pnr-[protected]. Dojourney,[protected] transaction id-[protected]

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                          S
                          sanjivkp
                          from Mumbai, Maharashtra
                          Sep 26, 2017
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                          Address: Mumbai City, Maharashtra, 400069
                          Website: paytmmall.com

                          Order # [protected] date-22/09/2017
                          Complaint # 38721418

                          I needed only one item i. E. Gillette mach3 blade. However, i ordered in all 10 items as there was an offer going on under buymoresavemore which was valid on 10 products. I added only those items which had this offer. While placing the order it showed be total rs. 964 which would be credited in my paytm wallet as cash back. However after receiving the item when i checked in paytm app i came to know that i did not selected the offer while placing the order. However, while placing order i calculated the cashback amount which was shown against each item which was rs. 965 approx. I also noticed that due to system glitch sometime it was showing the cashback amount and sometime it was not. Also, found that against all item it suddenly started showing "this product is not delivered by the seller to your location". But after the order was placed nearly all items have been delivered to my residence. I complained about this issue to paytm, they closed all my issues and they did not took any proper action.

                          I want my cashback to be credited in my account else i should be allowed to return all the products that i have purchased under this offer to paytm.
                          Oct 02, 2017
                          Updated by sanjivkp
                          My issue has yet not resolved neither I received any reply from PayTM.

                          I have only one question as why customer should suffer for Paytm's app glitch ?
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                            vyadav515
                            from Indore, Madhya Pradesh
                            Sep 26, 2017
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                            Address: Indore, Madhya Pradesh, 458664

                            500 rs was reduce in my bank account
                            But not add money in my wallet
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                              Manas Garkoti
                              from Aligarh, Uttar Pradesh
                              Sep 25, 2017
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                              Address: Dehradun, Uttarakhand, 248001

                              I placed an order today on paytm mall. Due to some reason i.cancelled it after 5 minutes. I got my money back in my paytm wallet but didnt got in bank account. I have been calling paytm customer carr from last 5 hours but m.not getting any response and same with mails that i have done 7 -8 times. If i didnt get the refund tomorrow i will surely knock the doors of consumer court. Thank you
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                                S
                                Saurabh Rajiwdekar
                                from Chennai, Tamil Nadu
                                Sep 25, 2017
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                                Address: 400068

                                Hi Team,
                                I am unable to reset the password with the given number.
                                There is no option to talk to a representative ...
                                I have money in my wallet and have to make an important transaction...
                                The number mentioned on the website to reset password doesnt work and gets disconnected when tried to dail...
                                Please help...
                                Tried to email on the given email address of paytm but havnt recoeved any response yet...
                                Sep 24, 2017
                                Updated by Saurabh Rajiwdekar
                                Hi Team,
                                I am unable to reset the password with the given number.
                                There is no option to talk to a representative ...
                                I have money in my wallet and have to make an important transaction...
                                same problem here
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                                  Siddharth Rajawat
                                  from Gonda, Uttar Pradesh
                                  Sep 25, 2017
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                                  Address: Jaipur, Rajasthan, 302020

                                  I tried to pay my electricity bill of jvvnl through paytm of Rs. 5455 the tranction was failed but amount was not sent back as it was dedicated and it was the last day of bill payment why always paytm is having a large no. Of isaue relating transction failed and amount deducted it is losing faith among consumers
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                                    sagar shivankar
                                    from Indore, Madhya Pradesh
                                    Sep 25, 2017
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                                    Address: Betul, Madhya Pradesh, 460001

                                    Sir, harry potter and the crused child book is out of stock so plz be in the stock so people can read the jk rowling new fantastic story bcoz many people are search for the book paytm and the book is out of stock so plz brought this book on paym stpre so everyone read this story thank' for read my complain... Thankyou sir plz this book in the store million of people buy this book from patym
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                                      kushkunalmehta
                                      from Mumbai, Maharashtra
                                      Sep 25, 2017
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                                      Address: 110030
                                      Website: no web sit its a person who has done fraud by taking 5 k from me

                                      Dear team, one person has taken 5000 rs from me on his paytm account number [protected] and now this person is not reachable please help me by sharing his details he has committed fraund.
                                      He met me on olx and told me to send 5 k on olx for apple tv 4 i transferred money via paytm but now his phone is continuously off so please help.

                                      Please share his details so that i can involve police into it.
                                      Sep 25, 2017
                                      Updated by kushkunalmehta
                                      boss I need your help to know about his details to me so that I can lodge a police complaint about him.
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                                        Rahulbadiger
                                        from Bengaluru, Karnataka
                                        Sep 25, 2017
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                                        Hi...
                                        I have ordered VEGA Helmet on 22 September 2017 worth 1943 Rs. But later i have cancelled it. I got a message showing money refunded. But i didnt receive money back into my wallet. Please find the details below and resolve the issue soon.

                                        Order no. [protected]
                                        DC transaction no. [protected]

                                        Paytm registered mobile no.
                                        [protected]

                                        Email id: [protected]@gmail.com
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