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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 316

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A
abhisekh123
from Gurgaon, Haryana
Sep 26, 2017
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Address: New Delhi, Delhi, 110034

Dear sir
I had a 4/09/2017 payment of home credit loan bt payment credit in my account bt not payment of my home credit loan nd given date paym 14 days till 26/09/2017 bt not refund my balance nd paytm no not work on call
My transation no paytm-15af4qpaytm net @887359, order id 55acdapaytm
So pls request my balance refund in my account nd response my mail

Thanks & regards
Ashok kr
[protected]
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    T
    Tanihoney08
    from Sirsilla, Telangana
    Sep 26, 2017
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    Address: Kurnool, Andhra Pradesh, 518002

    Am Unable To Book Tickets Through Paytym I Restarted Mobile Tired It Many Times Everytime It Says So Issue With Movie And It Showed Dialog Box Send Screenshot So I Had A Hope Of Issue Solved Soon Thank You
    +1 photos
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      N
      Nits_nm
      from Mumbai, Maharashtra
      Sep 26, 2017
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      I had placed order for iphone 7 plus 128 gb black on 23 sept 17 against which i had made payment threw my debit card for rs.68398/- against which paytm had offer cashback of rs.12000/- which it had shown will be credited with in 24 hrs.
      But its been 3 days and they have credited any amount. I have already 5-6 request for the same threw paytm app but not getting any response from there side. I have already tried to call on all possible customer care numbers but all there numbers are automated so not getting any response from that also.

      I have also received product on 24th sept 17 but they are not giving cashback.
      My order no.[protected].

      Kindly guide me and help me to get my cashback amount.

      Thanks,
      Nitesh. [protected]@gmail.com
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        B
        bhawna1
        from Delhi, Delhi
        Sep 27, 2017
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        Address: New Delhi, Delhi, 110035
        Website: www.paytm.com

        I hv not recived any reset link frm 8 days plzz help mee i want my money back..my paytm wallet balnace is rs 2000 i tried more than 100 times to connect with paytm but noo respose even their costmr care no they provided is also fake.. i waill not leave my money like this..i suggest all my friend to not use paytm.. yes they send me a reset link yesterday but i was driving and when i check my messg the link was expird... they don'r even want to inform the account holder that we are sending you a link or otp. i will not use paytm in my life again.
        Booked order on little app .money transferred but order not placed. Now money is not refunded... worst app
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          R
          rai.jyoti
          from Noida, Uttar Pradesh
          Sep 26, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

          My order no is [protected] which is a lg 43 inch led tv ordered on 21st september 2017 via paytm mall app. The tv was delivered in a sealed pack on 23rd september. Today on the 25th of september when the installation was to be done, the technician came and unsealed the packaging. The display panel of the tv was found to be damaged. I want the tv to be replaced. But when i try to raise a request for replacement on the app, an error message is shown. I am unable to raise a replacement request. Please replace the product as soon as possible.
          +1 photos
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            S
            SreevidyaB
            from Hosur, Tamil Nadu
            Sep 26, 2017
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            I tried to book a train ticket through net banking yesterday and chose paytm gateway. Not only did the transaction fail, but the deducted amount of 136.80 has not been refunded. I had to take another ticket this time through mobikwik. Yet the amount has still not been refunded. Please do the necessary to resolve this issue as soon as possible. I am attaching screenshots with the complaint.
            +2 photos
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              S
              sujith1545
              from Hyderabad, Telangana
              Sep 26, 2017
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              Website: paytmmall.com

              Hi i have ordered macbook pro on 22nd sept, the seller cancelled my order with out any reason, now the offer period in paytm mall is over.

              Refund is delayed and showing refund error.

              They ll refund only to paytm wallet, if i want to transfer that money to my account they will charge 2% processing fee.
              Such a way they are looting their customer.

              I have tried to call customer many times but no response from paytm mall.

              I need penalty for the thing happened.
              +3 photos
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                R
                Rintu rintu
                from Ahmedabad, Gujarat
                Sep 26, 2017
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                Address: 395003
                Website: Irctc

                Dear sir please refund my money so nedded my pnrno-[protected]. Date of journey[protected] cancel date[protected] transaction id-[protected]
                +1 photos
                Sep 26, 2017
                Updated by Rintu rintu
                Pnr-[protected]. Dojourney,[protected] transaction id-[protected]

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                  S
                  sanjivkp
                  from Mumbai, Maharashtra
                  Sep 26, 2017
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                  Address: Mumbai City, Maharashtra, 400069
                  Website: paytmmall.com

                  Order # [protected] date-22/09/2017
                  Complaint # 38721418

                  I needed only one item i. E. Gillette mach3 blade. However, i ordered in all 10 items as there was an offer going on under buymoresavemore which was valid on 10 products. I added only those items which had this offer. While placing the order it showed be total rs. 964 which would be credited in my paytm wallet as cash back. However after receiving the item when i checked in paytm app i came to know that i did not selected the offer while placing the order. However, while placing order i calculated the cashback amount which was shown against each item which was rs. 965 approx. I also noticed that due to system glitch sometime it was showing the cashback amount and sometime it was not. Also, found that against all item it suddenly started showing "this product is not delivered by the seller to your location". But after the order was placed nearly all items have been delivered to my residence. I complained about this issue to paytm, they closed all my issues and they did not took any proper action.

                  I want my cashback to be credited in my account else i should be allowed to return all the products that i have purchased under this offer to paytm.
                  +4 photos
                  Oct 02, 2017
                  Updated by sanjivkp
                  My issue has yet not resolved neither I received any reply from PayTM.

                  I have only one question as why customer should suffer for Paytm's app glitch ?
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                    V
                    vyadav515
                    from Indore, Madhya Pradesh
                    Sep 26, 2017
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                    Address: Indore, Madhya Pradesh, 458664

                    500 rs was reduce in my bank account
                    But not add money in my wallet
                    +2 photos
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                      M
                      Manas Garkoti
                      from Aligarh, Uttar Pradesh
                      Sep 25, 2017
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                      Address: Dehradun, Uttarakhand, 248001

                      I placed an order today on paytm mall. Due to some reason i.cancelled it after 5 minutes. I got my money back in my paytm wallet but didnt got in bank account. I have been calling paytm customer carr from last 5 hours but m.not getting any response and same with mails that i have done 7 -8 times. If i didnt get the refund tomorrow i will surely knock the doors of consumer court. Thank you
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                        S
                        Saurabh Rajiwdekar
                        from Chennai, Tamil Nadu
                        Sep 25, 2017
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                        Address: 400068

                        Hi Team,
                        I am unable to reset the password with the given number.
                        There is no option to talk to a representative ...
                        I have money in my wallet and have to make an important transaction...
                        The number mentioned on the website to reset password doesnt work and gets disconnected when tried to dail...
                        Please help...
                        Tried to email on the given email address of paytm but havnt recoeved any response yet...
                        Sep 24, 2017
                        Updated by Saurabh Rajiwdekar
                        Hi Team,
                        I am unable to reset the password with the given number.
                        There is no option to talk to a representative ...
                        I have money in my wallet and have to make an important transaction...
                        same problem here
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                          S
                          Siddharth Rajawat
                          from Gonda, Uttar Pradesh
                          Sep 25, 2017
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                          Address: Jaipur, Rajasthan, 302020

                          I tried to pay my electricity bill of jvvnl through paytm of Rs. 5455 the tranction was failed but amount was not sent back as it was dedicated and it was the last day of bill payment why always paytm is having a large no. Of isaue relating transction failed and amount deducted it is losing faith among consumers
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                            S
                            sagar shivankar
                            from Indore, Madhya Pradesh
                            Sep 25, 2017
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                            Address: Betul, Madhya Pradesh, 460001

                            Sir, harry potter and the crused child book is out of stock so plz be in the stock so people can read the jk rowling new fantastic story bcoz many people are search for the book paytm and the book is out of stock so plz brought this book on paym stpre so everyone read this story thank' for read my complain... Thankyou sir plz this book in the store million of people buy this book from patym
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                              K
                              kushkunalmehta
                              from Mumbai, Maharashtra
                              Sep 25, 2017
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                              Address: 110030
                              Website: no web sit its a person who has done fraud by taking 5 k from me

                              Dear team, one person has taken 5000 rs from me on his paytm account number [protected] and now this person is not reachable please help me by sharing his details he has committed fraund.
                              He met me on olx and told me to send 5 k on olx for apple tv 4 i transferred money via paytm but now his phone is continuously off so please help.

                              Please share his details so that i can involve police into it.
                              Sep 25, 2017
                              Updated by kushkunalmehta
                              boss I need your help to know about his details to me so that I can lodge a police complaint about him.
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                                R
                                Rahulbadiger
                                from Bengaluru, Karnataka
                                Sep 25, 2017
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                                Hi...
                                I have ordered VEGA Helmet on 22 September 2017 worth 1943 Rs. But later i have cancelled it. I got a message showing money refunded. But i didnt receive money back into my wallet. Please find the details below and resolve the issue soon.

                                Order no. [protected]
                                DC transaction no. [protected]

                                Paytm registered mobile no.
                                [protected]

                                Email id: [protected]@gmail.com
                                +3 photos
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                                  S
                                  Sajid mansuri
                                  from Borsad, Gujarat
                                  Sep 25, 2017
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                                  Website: Bagit.com

                                  Call was called by kabir and rahul through bagit. It was said to me that if you pay 9000 rs we will send u laptop of hp... I paid 9000 rs through paytm and now they called me that your laptop is dispated but it was trapped in custom office... Now they say to me to pay 4000 more rupees to relay my product... Bagit is really fraud company

                                  So i requet u to help me to give back my 9000 rupees
                                  I had purchase a external hdd of 2 tb seagate.
                                  But i cancelled it later.But i still not got my money to be refund.
                                  Order no [protected].

                                  product is not sent - Comment #2863728 - Image #0
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                                    D
                                    Deniza Joseph
                                    from Hyderabad, Telangana
                                    Sep 25, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500015
                                    Website: Paytym

                                    Paytym has turned sodisgusting... My account got logged out automatically and when i tried to login it said incorrect credentials... I tried forgot password option it asked me to call customer care to reset the password... I tried for customer care it said that due to technical issue unable to reset... I tried this for two weeks continuously.. Still don't work... I have 4000 stuck in my paytym account... Tried to send emailz to paytym... No resolution they say that i dony have an account with them... Like what the he'll... I used paytym for more than a year... Can somebsomebody please help me deal with this mess... I need a callback or i want the password link right now
                                    The return request has been automatically cancelled by courier service provider
                                    I have done a payment of 3270 rs but the payment was failed and i didn't get my refund .. order no [protected]
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                                      J
                                      jatin98
                                      Sep 25, 2017
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                                      Address: 121101

                                      A person is telling me that you have to pre book your phone so i gave him 2000rs. After that he told me to gave him more many but i denied he request and tell him to return my money i dont want your phone now i m not able to connect with him. Only i have is just no. I mentioned here [protected] this is the no on which i have send the money pls take action on this matter
                                      Sep 25, 2017
                                      Updated by jatin98
                                      pls take action on this matter
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                                        S
                                        Sh_7
                                        from Delhi, Delhi
                                        Sep 25, 2017
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                                        I've done recharge of rupees 37 yesterday and it's still showing recharge successful but i still haven't received it. I've tried several of paytm helpline numbers and all of them are very non supporting/not reachable/out of service. Even if any number by chance gets right, no one is there to pick it up. I'm talking with robots sice yesterday and most probably have spent more money on this than the recharge itself. I want my money back. I don't want any recharge now. Paytm is seriously so unprofessional.
                                        +1 photos
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