| Address: Gautam Buddh Nagar, Uttar Pradesh |
| Website: www.paytmmall.com |
Dear team paytm,
I have placed an order for a voltas ac vide order no. [protected]. This order was placed on the 2ist of september in the ongoing cash back sales. There were two other ac's also in this order. There was no activity on the voltas ac for 4 days and then suddenly i get a message that the seller has cancelled the order. On raising complaint via your ivr, iget a inadequate response
That the seller has been penalised etc etc... I am trying to place the order again, but because of your system, i am not able to place the order for a single ac and get the 20% discount that i was to get if the order was not cancelled... Why do you accept orders/ give discounts and then cancel the order so that it is not really a customers gain? Doe this not amount to cheating?
I wish to inform you that if my query is not resolved, i shall place a complaint with the consumer court and let the law take its course.
Thanks and regards,
Prachi shah
But i cancelled it later.But i still not got my money to be refund.
Order no [protected].