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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 317

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S
Sajid mansuri
from Borsad, Gujarat
Sep 25, 2017
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Website: Bagit.com

Call was called by kabir and rahul through bagit. It was said to me that if you pay 9000 rs we will send u laptop of hp... I paid 9000 rs through paytm and now they called me that your laptop is dispated but it was trapped in custom office... Now they say to me to pay 4000 more rupees to relay my product... Bagit is really fraud company

So i requet u to help me to give back my 9000 rupees
I had purchase a external hdd of 2 tb seagate.
But i cancelled it later.But i still not got my money to be refund.
Order no [protected].
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    Deniza Joseph
    from Hyderabad, Telangana
    Sep 25, 2017
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    Address: Hyderabad, Andhra Pradesh, 500015
    Website: Paytym

    Paytym has turned sodisgusting... My account got logged out automatically and when i tried to login it said incorrect credentials... I tried forgot password option it asked me to call customer care to reset the password... I tried for customer care it said that due to technical issue unable to reset... I tried this for two weeks continuously.. Still don't work... I have 4000 stuck in my paytym account... Tried to send emailz to paytym... No resolution they say that i dony have an account with them... Like what the he'll... I used paytym for more than a year... Can somebsomebody please help me deal with this mess... I need a callback or i want the password link right now
    The return request has been automatically cancelled by courier service provider
    I have done a payment of 3270 rs but the payment was failed and i didn't get my refund .. order no [protected]
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      jatin98
      Sep 25, 2017
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      Address: 121101

      A person is telling me that you have to pre book your phone so i gave him 2000rs. After that he told me to gave him more many but i denied he request and tell him to return my money i dont want your phone now i m not able to connect with him. Only i have is just no. I mentioned here [protected] this is the no on which i have send the money pls take action on this matter
      Sep 25, 2017
      Updated by jatin98
      pls take action on this matter
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        S
        Sh_7
        from Delhi, Delhi
        Sep 25, 2017
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        I've done recharge of rupees 37 yesterday and it's still showing recharge successful but i still haven't received it. I've tried several of paytm helpline numbers and all of them are very non supporting/not reachable/out of service. Even if any number by chance gets right, no one is there to pick it up. I'm talking with robots sice yesterday and most probably have spent more money on this than the recharge itself. I want my money back. I don't want any recharge now. Paytm is seriously so unprofessional.
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          Bhargav Achari
          from Hyderabad, Telangana
          Sep 25, 2017
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          Address: Kurnool, Andhra Pradesh

          Unable to book movie tickets, many times if i try to book tickets the screen will come like the screen shot with this complaint which I Attached
          And at starting days of a movie release the site is not realizing all tickets
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            Purnima Priyadarsini
            from Hyderabad, Telangana
            Sep 25, 2017
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            Address: 500034

            Dear sir
            I have requested paytm to revert the amount sent wrongly to [protected].
            I send one message paytm also but they replay me you contact that person and request him/her for returning your money. If they dont return then you take help of police.
            I called to that number to revert me back money one lady recive my phone call and told me i don't know any thing my son is not here when he came he return i waited 7 days contact her son but till now i did not get my money. Her son paly with me did not return my money. I am completely helpless as i transferred amount from paytm wallet not from bank.
            Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
            Paytm need to respond and give my money back.

            My paytm number :- [protected] (Paytm)
            Send amount number:- [protected] (Paytm)
            Son number:- [protected]
            Oct 3, 2017
            Complaint marked as Resolved 
            I got one fake call so i want to remove this message for both persons safety. I got one call and they asked my card number and cvv. So i want to remove this message its fake... Its better to complain paytm aap help/security definitely they solve..
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              P
              prachiis
              Sep 25, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: www.paytmmall.com

              Dear team paytm,

              I have placed an order for a voltas ac vide order no. [protected]. This order was placed on the 2ist of september in the ongoing cash back sales. There were two other ac's also in this order. There was no activity on the voltas ac for 4 days and then suddenly i get a message that the seller has cancelled the order. On raising complaint via your ivr, iget a inadequate response
              That the seller has been penalised etc etc... I am trying to place the order again, but because of your system, i am not able to place the order for a single ac and get the 20% discount that i was to get if the order was not cancelled... Why do you accept orders/ give discounts and then cancel the order so that it is not really a customers gain? Doe this not amount to cheating?

              I wish to inform you that if my query is not resolved, i shall place a complaint with the consumer court and let the law take its course.

              Thanks and regards,

              Prachi shah
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                diksha seth
                from Nangal, Punjab
                Sep 25, 2017
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                Address: Jalandhar, Punjab
                Website: paytm.com

                I placed the order on 3rd of september, it was supposed to be delivered on 8th september but it got delayed and i received a text message on 15th of september that your order had been delivered and it was received by kamal, and i didn't receive any call of the delivery person on that date. I asked the security guards of my hostel and they hadn't received any order. I tried calling paytm customer service they registered my complaint but i didn't receive any calls from them. Moreover they are least bothered about the issues i have been facing since then. It's a humble request to you, please either return my money or give my order to me. I am really disappointed with your services.
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                  A
                  ALI YABA ENTERPRISES
                  from Hyderabad, Telangana
                  Sep 25, 2017
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                  Address: 500045

                  While adding money from bank to paytm wallet through debit card
                  Rs.878.19 is cutted from my bank account but not credit in paytm wallet
                  On 25/08/2017 at 6:18 pm
                  No.1) dc transaction no; [protected]
                  Order id:[protected]
                  No. 2) dc transaction no [protected]
                  Order id no.[protected]
                  Please refund my money soon as possible
                  Phone no: [protected]
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                    N
                    nileshwow
                    from Nanpara, Uttar Pradesh
                    Sep 25, 2017
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                    Address: Gurgaon, Haryana

                    Sir i am nilesh raj. I recharged my mobile number [protected], at 9:57 am, sep 23 2017 through the paytm. My order no is [protected]. Your order is successful shown on my paytm account but recharge amount is not reached in my mobile number.
                    Sir please help me i am old customer of paytm but paytm is cheated with me. When we call the paytm customer care then he did not respond my call.

                    Nilesh raj,
                    [protected]
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                      Y
                      Yash23
                      from Lucknow, Uttar Pradesh
                      Sep 25, 2017
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                      Address: Jaipur, Rajasthan, 302002
                      Website: Paytm.com

                      Sir,
                      My Paytm number is [protected]. And I pay electricity bill on 23 sept. But I didn't get my 35% cashback and my payment was successful. And I also applied promo code.
                      So please ! Look into it.

                      Thank you
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                        R
                        Ramesh Mantry
                        from Haldia, West Bengal
                        Sep 24, 2017
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                        Address: 764001

                        Dear sir i am contacting you more than 20times but no satisfaction reply. Sir i am booking a ticket in busindia.com through your site but two times amount deducted from bank and than transaction unsuccessful. Pl solve my problem as soon as possible.
                        Herewith i am attaching 2no s screenshot of debit amount for proof. So pl solve my problem.
                        Thanking you
                        Ramesh chandra mantry
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                          ravi dhole
                          from Ahmedabad, Gujarat
                          Sep 24, 2017
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                          Sir I request Rs 800/- on date 23 sep 2017 to my bank through UPI. Money deduct from bank, i hav transanction ID. Attach the copy of that. but it not credited on paytm wallet. So plz cash back to my paytm wallet. I use paytm from some years. If it not cashback then it will disappointing.
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                            Prathamesh Burad
                            from Pune, Maharashtra
                            Sep 24, 2017
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                            Address: 411048

                            Hi i was told that i have to pay 1750 rs via paytm to get a instagram page of followers 480k.. But now that guy is not giving the page which was told.. He is not picking up my phone as well pls help me
                            My paytm no -[protected]
                            Cheated ones paytm no-[protected]
                            Pls help me.. I thought i will start a community jokes page with that page..
                            Pls help me.. I want my money back.. I can provide scrnshots as well.. Pls get my money back..
                            His name is arjun. He lives in ludhiana
                            Lol,
                            How could you trust on such thing ??
                            You have been scammed !
                            ravisrivastava's reply, Sep 24, 2017
                            Never trust in these types of fake business especially giving 480k followers on exchange of money.
                            Seriously man ! how could you ?
                            Just thing about it, how a person give you 480k followers without allowing the real people to follow it.
                            You better be careful next time.
                            Cheers !
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                              amarmehta1245
                              from Mughal Sarai, Uttar Pradesh
                              Sep 24, 2017
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                              Address: Dehradun, Uttarakhand, 248001

                              I cancelled an order amounting to Rs 44999 and paytm haven't started the refund process. When i am calling the customer care no., they are putting my call on hold and not even answering. Thats a very ill treatment, a customer can get.
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                                Mohammed Ahammed
                                from Hyderabad, Telangana
                                Sep 24, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500092

                                Hi,
                                I have purchased mobile phone on[protected] on paytm by paying total amount, it had mentioned 10 days relacement (Damage & not working). Today i recived my order when i un box and kept for charging mobile is not getting charge and getting error 'contact after sales & service center' i tried thrice using different chargers getting same, on same thing when i call 'paytm' customer service centre after 20 min it get connected. They were very poor to take up callsthey listen my words and they are saying it is defective which wont cover under replacement, now my point is, how they can say it is defect without seeing? I think paytm know this about and burdning such products to customers. Iam waiting for the proper response. This was my first and last purchase from paytm
                                Do PAYTM afraid on responding, now even they blocked my number shame on such eCommerce site who cant able to listen and solve the issue.
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                                  Sampat Mishra
                                  from Khatra, West Bengal
                                  Sep 24, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh
                                  Website: Paytm.com

                                  I ordered an iphone 6 through debit card on 19th september from bhubaneswar odisha. They didn't ship the item and auto cancelled the order. They didn't refund my money also. Order id [protected]
                                  They don't pickup my call and also dont response to consumers. Please take necessary action as i have not received my refund of rs.27200 yet. I am very disappointed and lost my faith over online shopping. These fraudsters make india lose hope.
                                  Sir i have recharged a no.by mistake and paytm know its by mistake they have send a message but the number i have rechrged is switched off i am saying them the number is switched but they are not refunding i have asked for the Transaction id they are also giving.help me!!
                                  I don't know why my ID is blocked and after generating complain through APP then also there is no response and even I am not able to talk to any one and express my regards. Kindly help me on this aspect my mobile number is [protected]
                                  Paytm Customer Care

                                  +91 [protected]

                                  +91 [protected]

                                  +91 [protected]

                                  +91 [protected]

                                  Connect with us 24X7 We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Paytm Customer Care Number, [protected]

                                  [protected]

                                  24×7 Call Customer Care, [protected]

                                  --
                                  I have order a mobile back cover
                                  But by mistake i have order wrong model cover that why i have to cancel that order and i have to refund my money in my paytm account
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                                    Amruta.2017
                                    from Delhi, Delhi
                                    Sep 24, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.paytm.com

                                    Hi team,

                                    Facing issue with paytm services, with their pathetic services. No response from the team once complaint is raised. We even did try to contact them on their toll-free number but no answered the call. No representative gave resolution for the issue.
                                    Issue: lost paytm password for 1st account, hence, created new account. Meanwhile, one of my friend transferred the amount of rs 2000 into my 1st account for which the have forgot the password. Due to this i m not able to see that amount in my 2nd account (New account). Its a request to merge it or transfer the amount of rs 2000 from 1st to 2nd account
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                                      bhawna1
                                      from Delhi, Delhi
                                      Sep 24, 2017
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                                      Address: New Delhi, Delhi, 110035
                                      Website: www.paytm.com

                                      I want to reset my password but not recieved any link aur meassge frm paytm.. I want to use my wallet money.. Paytm is fraud coustmr care services are tooo poor. I want my money back please send me a reset link on my reagistered mobile no..
                                      Please help paytm is totaly fake app last tym when i recived money in my paytm wallet my logged out but unfortunatley i forgot the password n wen i tried to login to my account it was showing error n error.. So many times i request for a reset link but no help poor app
                                      Sep 26, 2017
                                      Updated by bhawna1
                                      plzz send me a reset link
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                                        Manoj balaji Nikam
                                        from Mumbai, Maharashtra
                                        Sep 24, 2017
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                                        Address: Thane, Maharashtra, 401103

                                        Transaction do useing paytm app dated on 22/09/2017 .time 08:30 am amt .RS-350, Dena bank a/c no[protected], , reg.mo No-[protected] money deducted from bank a/c but not credit ( uploaded) in ewallet, pls give me deducted amount refund as fast as for better reliability...Thanks.
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