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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 342

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N
Nikhil thej aluru
from Bengaluru, Karnataka
Aug 17, 2017
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Address: Bangalore, Karnataka

My credit card has been debited with 6000 rupees and been transacted into some one's paytm on 14 th aug this year. I m trying to reach out for paytm customer care since past 2 days. But it is very disappointing. Please respond on the issue. I would like have the refund as i havent got any neither confirmation nor verification of money deduction from my account. Please contact me on [protected].
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    D
    DKBhagat
    from Delhi, Delhi
    Aug 17, 2017
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    I have purchased two trousers vide order nos. [protected] and [protected], both are advertised as regular fit and supplied as slim and super slim fit respectively. the first order had also attached with a token like things which generally used in items sell in mall to prevent thieft. i got very difficult to remove the item and trouser get damaged.
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      M
      Mohit2511
      from Gurgaon, Haryana
      Aug 17, 2017
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      Yesterday (I. E.[protected], i booked a rain ticket, to travel from delhi to chandigarh by train #12045 (Ndls-cdg shtbdi), from irctc website and made the payment for same through the payym wallet (Wallet transaction id - [protected]) but the irctc has not booked the ticket & they are saying that they have no information regarding that. Paytm wallet is showing the irctc e-ticketing order #[protected]. I have to travel today (I. E.[protected] itself so kindly pay attention and reply as soon as possible.
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        S
        Selo Date
        from Guskhara, West Bengal
        Aug 17, 2017
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        I am trying to send money from my paytm account but the money is not getting to my bank. It says your request is declioned. Try again later from last 6 days.
        This problem is with each and every customer some of them stopped yesterday but yes every customer in my city is struggling for this thing
        Account holder name - anurag prakash das
        Email id*- [protected]@gmail.com
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          A
          ArqamMuallim
          Aug 17, 2017
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          Address: Uttara Kannada, Karnataka, 581320
          Website: Paytm

          Order: [protected],, dixcy scott uno fusion brief assorted pack of 2.. Phone no [protected]... Recieved items was not as per displayed color, both the received brief were black in color, tried to return the items on same day of delivery but it was not possible due paytm site issue & now 3rd day of delivery on paytm site not accepting its return... I need the response..
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            R
            Rohit sutra
            from Kolkata, West Bengal
            Aug 17, 2017
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            Address: Howrah, West Bengal, 711106
            Website: Paytm.com

            Hi, Paytm we are using Multiple accounts on same device because we have only 1 device in our family and all members has their separate account, i don't know its against of Paytm policy, so for that, Please Help me get my paytm account Unblocked. This is My Paytm Number [protected] Help Me Reply me as soon as possible
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              A
              Anjalibhatt
              from Delhi, Delhi
              Aug 16, 2017
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              Address: 110077

              Hi,
              My 2 bses bill has been paid twice.
              1) order number [protected] and [protected] having an amount of rs 840 against ca number[protected]
              2) order number [protected] and [protected] having an amount of rs 480 against ca number[protected]
              Please refund my amount to my paytm wallet
              My contact number is [protected]
              Email id - [protected]@gmail.com
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                N
                nglt15
                from New Delhi, Delhi
                Aug 16, 2017
                Resolved
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                Address: 110027

                I have ordered one samsung frost free 321 lt double door refrigerator rt34m3043s8/hl on 6th august 2017 by paying rs. 30083 through credit card. My order no. Was [protected].
                On 8th august i cancelled my order, but the system is showing pending cancellation. Although now more than 8 days has passed but there is nothing done by the company and still there isno refund or confirmation of cancelled order. Writing everyday but weithout no result

                Neelesh gulati
                Aug 18, 2017
                Complaint marked as Resolved 
                Paytm Mobile Solutions — order cancelled on 8th august but still no refund after 10 days 1 Review Ng nglt15 on Aug 18, 2017 Mark as Resolved I Neelesh Gulati from Rajouri Garden, New Delhi have ordered one Samsung 321L frost free refrigerator vide order No. 3629477413 by paying Rs. 30083 through credit card on 6th August 17. On 8th due to some reasons I cancelled my order on 8th August 17 but my cancellation request was PENDING. Now after 10 days passed and the order cancellation is still pending. It seems that company is not interested in returning my money back. How it is possible that cancellation request is pending for more than 10 days. PLEASE HELP Neelesh Gulati order cancelled on 8th august but still no refund after 10 days
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                  A
                  Acrhana
                  from Allahabad, Uttar Pradesh
                  Aug 16, 2017
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                  My transation id [protected] for reliance jio recharge on 16august showing debit but not transfer to jio account my jio services are disconnected for jio mistake please help me out, what can i do for my money back there are so many complaines about reliance jio recharge, is it reliance jio foult or paytm foult, these two (Reliance jio and paytm) makes fullish of own costumer
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                    B
                    Basavaraj kumbar
                    from Bengaluru, Karnataka
                    Aug 16, 2017
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                    Address: Koppal, Karnataka, 583279
                    Website: Reverting the money which was wrongly credited to other number

                    Sir i have wrongly sent money a. Amount of rs 300 to this number [protected].. Instead of [protected]... Kindly request you to get back money payment details below here...

                    Amount_ 300
                    Id is_ [protected]

                    Kindly request you to get back money thet recredited to my number is [protected]
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                      B
                      Balasubramaniam Bala
                      from Chennai, Tamil Nadu
                      Aug 16, 2017
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                      Address: 600040

                      My transaction i'd [protected] for reliance jio recharge on aug 6th showing debit but not transferred to jio account. My jio services are disconnected for paytm mistake.
                      2. On aug 12th, vide turn i'd [protected], i booked for uber on paytm but the driver did not turn up at location on time. Still 52.50 deducted as he cancelled. Not my fault again
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                        B
                        bhavana97
                        from Pune, Maharashtra
                        Aug 16, 2017
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                        Website: paytm.com/recharge

                        Dear sir/madam,
                        Yesterday, i did recharge on my jio no.-[protected] of rs 399. The amount has been debited but recharge has not been done yet. Today is the last date of expiration of validity so if my recharge is not done then the services on my number shall be stopped which i dont want in any case so kindly recharge it or refund my debited amount as early as possible... I did the recharge on 15th august in the afternoon probably during 3:00pm. The paytm app told that the payment has been failed but i got a message from vijaya bank immediately that rs. 399ha been withdrawn. Atleast kindly retransfer the amount back to my vijaya bank.
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                          A
                          AkshayNirmal
                          from Mundi, Madhya Pradesh
                          Aug 16, 2017
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                          Address: Indore, Madhya Pradesh, 452010

                          I have made a payment of rs 2000 on 11th july 2017 towards paytm but my money was deducted from my bank account and it was credited to my paytm account. I have send an email to bank care they replied that the payment was successfully processed from us. I have send mails around 10-12 times but they didn't reply me the proper resolution. Kindly assist me on this.
                          Transaction id[protected]
                          Payment date - 11th july 2017
                          Paytm no.- [protected]
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                            S
                            sumcet
                            from Bengaluru, Karnataka
                            Aug 16, 2017
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                            Address: Bangalore, Karnataka, 560076
                            Website: Paytm.com

                            Through paytm.com, i have booked international flight ticket for 3 members from coimbatore to doha via sharjah.
                            For 54225 rs for journey on 29th july.

                            The flight has been cancelled from the flight end on 25th july 2017 and air arabia intimated us to contact paytm for full refund on 27th july 2017.

                            I have attached air arabia cancellation email to paytm care and did watever has to be from my end.

                            Today is 16th of aug 2017, no proper response from paytm care

                            I have to rebook my flight, pay my credit card bill, have added credit card non
                            Payment penalty charges of around 5000.

                            Big loss for me and still no way for getting the amount back.

                            Please do the needful.
                            Paytm :
                            Order no is [protected]
                            Total amount :rs. 54225.9
                            Aug 16, 2017
                            Updated by sumcet                             I expect full refund which i suppose to get 54225 plus credit card penalty of 5000 rs
                            Aug 16, 2017
                            Updated by sumcet                             Paytm is a sham. Suggest everyone stays away from it. they keep your money for granted until u ask them to refund several times.
                            They just blame patners. Then why they support such patners.
                            Why you want to enjoy with others money.
                            Aug 16, 2017
                            Updated by sumcet                             Fully Frustrated with the paytm care support
                            Aug 21, 2017
                            Updated by sumcet                             I received the refund but havent received the penality
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                              S
                              Samzu
                              from Jabalpur, Madhya Pradesh
                              Aug 16, 2017
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                              I have booked a train ticket thakal thru irctc on 14.8.2017. But unfortunately i am unable to make payment. The payment done through net banking. While transfer the money there is error and payment cancelled. But the amt rs 1166.80 deducted from my account to paytm mobile solutions pvt ltd. But it doesn't refunded​. Please refund my amount to my account.
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                                S
                                shebina
                                from Ernakulam, Kerala
                                Aug 16, 2017
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                                Address: Ernakulam, Kerala, 682030
                                Website: www.paytm.com

                                I am registered my account through my mobile number.
                                But, through phone i am not able to complaint my issue.

                                As i got promocode from bakesmith, my code is not working for two packets.

                                Here i am attaching the photo of that. Please find the attached file for further reference.
                                May i know the reason behind that.
                                Hoping for your valuable reply.

                                Thanks and regards,
                                Shebina
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                                  B
                                  Bhavanisankar Kolagani
                                  Aug 16, 2017
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                                  Address: Nellore, Andhra Pradesh, 524001

                                  I was booked dolphin aluminium pro s folding ladder (Order no. [protected]) at paytm on 31 july 2017 (I paid amount 2999 rupees). But i don't get any item from paytm and paytm persons is not responding. But today i track my i'd they shows item is delivered.. Please give me response immediately.. If you are not respond, i take further leagel action to paytm. Pls reply me immediately..
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                                    V
                                    Vamsi7010823316
                                    from Vijayawada, Andhra Pradesh
                                    Aug 16, 2017
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                                    Order no [protected] i have ordered it on aug 14 which stated estimated delivery in aug 17-18 but after 1 day after payment it showed that the delivery date is 21 aug which was changed without any notice. As i am leaving india on 20 aug what can i do with it if it was delivered on aug 21. Aldo now in website if i buy the same laptop it shows it will be delivered in 2 days. This is cheating please do respond immediately also i called their customer care number 5 times none of them replied positively
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                                      Ñ
                                      Ñîtîsh Pãtîl
                                      from Chennai, Tamil Nadu
                                      Aug 16, 2017
                                      Resolved
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                                      Resolved

                                      Hi,
                                      I have transfer 1350/- to bank. But it is not reflected in bank account.
                                      Its been more than 7 days now.

                                      Bank txn id : [protected]
                                      Wallet txn id : [protected]

                                      My paytm no : [protected]

                                      Solve this issue as soon as possible.
                                      Aug 16, 2017
                                      Complaint marked as Resolved 
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                                        T
                                        Tapesh Saha
                                        from Mumbai, Maharashtra
                                        Aug 16, 2017
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                                        Address: Kota, Rajasthan, 324005

                                        Dear sir
                                        Last evening, i did recharge on my jio no.-[protected] of rs 399. The amount has been debited but recharge has not been done yet. Tomorrow is the last date of expiration of validity so if my recharge is not done then the services on my number shall be stopped which i dont want in any case so kindly recharge it or refund my debited amount as early as possible.
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