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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 343

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S
shaik.fareed88
from Visakhapatnam, Andhra Pradesh
Aug 16, 2017
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Address: 520004

Dear sir,

I was paying my pending e-challans through paytm and out of 5 challans 1 was success and other 4 are error.

So i raised complaint for past 4 days but no reply nothing.

Complaint no's:

Ecl[protected]
Ece[protected]
Ece[protected]
Ece[protected]

Waiting for needfull request

Thnaks with regards,
Shaik fareed
[protected]
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    S
    Shivam9​
    from Raha, Assam
    Aug 16, 2017
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    Website: paytm.com

    I was trying to purchase an item from paytm mall worth 240, but while making the payment the money was deducted from my debit card... But in the app it was shown that the transaction has failed. Please help me getting my refund. The transaction i'd is (#[protected] and the order i'd was ([protected]).
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      T
      Toshi Lkr
      from Barpeta Road, Assam
      Aug 15, 2017
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      Address: 797001

      I have recently made an in game purchase through google play for the game Mobile Legends of around Rs 650 through my State Bank of India, online banking. The amount was deducted from my account but i did not receive the purchase. It shows in the transaction that it was paid to Times od money. I want a refund.
      Transaction Ref No IGABVJQNS3 for Rs.650.0 on 15-Aug-17 18:44
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        A
        Amar 62
        from Mohali, Punjab
        Aug 15, 2017
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        Address: Amritsar, Punjab, 143001
        Website: [email protected]

        I have all history in my passbook it clearly shows ticket didn't booked but paytm debited these amount from my card and ticket booking is not successfully done so why and how they charge me even they charge me twice for both ticket how they can do dis... I always faith upon paytm and never see passbook history and all but this time i suddenly check my credit card bill and match with paytm book it give me aa shock plz check it and refund me soon
        Aug 15, 2017
        Updated by Amar 62
        i had complained to paytm lot of time but they didn't provided me solutin till today
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          L
          Lokeshmeena97
          from Delhi, Delhi
          Aug 15, 2017
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          Website: paytm.com

          Mistakely i have send 200 rs to sameer raj mobile no [protected] from my paytm[protected] and when i message to customer care they told me that we can't return your money. So that's why i come to consumercomplaints.in
          Paytm please retun my money back.
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            S
            Sagar N Rajput
            from Mumbai, Maharashtra
            Aug 15, 2017
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            Address: Mumbai City, Maharashtra, 400080
            Website: PayTM

            To Paytm,

            Whomsoever it may concern,

            I am Sagar Rajput, my transaction number is [protected]. I ordered an Apple Iphone 7 32 GB (black) for RS 45, 544 on August 10 with an additional offer of RS 9000 as cash back. The product was delivered to my residential address on August 14 at 1pm but I am saddened to say that I am yet to get the cash back till now. I needed the cash back urgently so that I could avail the same amount to buy other products which I desperately need.

            Being a journalist with one of the leading newspapers in the country I have reported several cases of cheating registered against online shopping portals but this time it seems I have been duped by your esteemed Paytm officials as I am yet to receive the cash back of RS 9000 which I am entitled for.

            I hope I get this issue resolved at the earliest, before I am forced to take the extreme step.

            Sagar Rajput
            [protected]
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              N
              Navraz Dhungana
              from Phagwara, Punjab
              Aug 15, 2017
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              I booked bus ticket on 1st aug through redbus app and did my transction through paytm. But unfortunately my money got debited from my bank account but did not recieve my ticket
              Paytm phone no :[protected]
              Transcation idorder id: 26964471
              I contacted redbus, they said that payment never reached them, so the payment got stuck during paytm transacation.
              I hope i will get my refund as it has been more than 14 days since failed transaction.
              I have already recharge airtel no i got msg about it but didn't get the balance?? What should i have to do for getting my balance back??
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                M
                Manik kamra
                from Allahabad, Uttar Pradesh
                Aug 15, 2017
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                Address: Kaithal, Haryana, 136027
                Website: Paytm.in

                My Money was deducted on 14aug.2017 @12:11o' clock my money was transferred to Bank account my money was deducted 8000rs but transferred to pay TM in 6000rs plzz Money was lost by the pay TM and then I'll complaint in City police station

                Thanking you
                Manik
                [protected]
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                  M
                  Maddymishra
                  from Dimapur, Assam
                  Aug 15, 2017
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                  Address: Hazaribagh, Jharkhand, 825301
                  Website: Paytm

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                  ConsumerComplaints.in › PayTM Mobile Solutions › Paytm — Login issues
                  Paytm — Login issues

                  1 Review
                  Dr drbhush on May 23, 2017
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                  I am using paytm since 2 years. Few days back i added rs. 4000 to paytm wallet. Now on 3rd August suddenly logged out automatically from paytm app and i am not able to log in. Tried several times. Even they are not sending me link to reset password. I called several times to provided no. But they are not sending the link.
                  I have sent emails as well but no respond. This issue should be solved as those are my hard earned money.
                  Please solve the issue and refund the money.
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                    M
                    manish_msit
                    from Noida, Uttar Pradesh
                    Aug 15, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    I had transfer 500 rs from my account using paytm to my friend's account. Transaction is showing successfully but she told me that she didn't got money.
                    Here is detail about transaction

                    My paytm no : [protected]
                    My friend's paytm no :[protected]
                    Transaction no :[protected]
                    Transaction amount :500
                    Orderno :[protected]
                    Date of transaction :12thaugust
                    Time:10:02pm
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                      N
                      Narender Jhagdoliya
                      from Lunavada, Gujarat
                      Aug 15, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 4770771
                      Website: Paytm

                      Sir i have placed an order seagate external hard disk (Order id -[protected]). Sir neither me nor my family member have received the product bit it is showing delivered in my app. Sir i several tried to complaint to paytm customer care no[protected] and[protected]. But this is not possible to talk to customer executives on these numbers. So i write mail to paytm email id care @paytm.com, but they replied that they have delivered the item and now closing your complaint ticket. Sir i need justice, either paytm deliver my product or refund my money. I request you consider my request and take some suitable action against it.
                      I open my paytm settlement in wallet.but now I want to go settlement bank account.but showing eror...
                      And also the customer care number is fake, which is not going to call.
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                        S
                        Suranjoy Longjam
                        from Numaligarh, Assam
                        Aug 14, 2017
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                        Address: 795138
                        Website: paytm

                        I have ordered an ipad from paytm bearing order no. [protected] for rs.26189/- from teletronics bangalore on 11-08-17. Any information regarding shipping of the article is not given till today[protected]. I have cancelled it today in the morning but in the paytm application "cancellation pending" "seller has shipped the item" is displayed.in this regard, i have decided to take the item if dispatched so i asked for the shipping details through query nos are 35847281 and 35836727 but not responding. I am very unsatisfied with paytm regarding customer supportof paytm. At least i want to be informed. The refund is not completed and i didn't get any sms or email regarding this also. Trying to call the customer care nos but in vain. Please help me
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                          T
                          Tanmai More
                          from Vasai-Virar, Maharashtra
                          Aug 14, 2017
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                          Address: Thane, Maharashtra, 401303
                          Website: cris.utsmobile_PayTM SBIPG

                          On 12th august i have recharge rs 1002/- from uts (Railway) site. Balance has been deducted from my bank account but wallet is showing rs 0. Till now either the said amount is not refunded in bank nor its showing in my wallet.
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                            J
                            Jalaj Jain
                            from Noida, Uttar Pradesh
                            Aug 14, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                            Website: paytm.com

                            I placed order for 2 Monte Carlo Track Pants. I paid the money online. But only one is delivered and your online portal shows both are delivered.
                            In past no such thing has occurred with any of my order.
                            Please provide the remaining Track Pant as the earliest

                            Regards,
                            Jalaj Jain
                            Mobile:[protected]
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                              S
                              shivam1030688
                              from Zamania, Uttar Pradesh
                              Aug 14, 2017
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                              Sir,
                              I booked ticket through paytm gateway and i had to cancel it.
                              Railyaw is showing money has been refunded but i couldnt get the money in my acount still. I cancelled the ticket on 08augst 2017.my transaction id is [protected]. Refund id is [protected].how and when amount will be refunded. Railys showing that money will be refunded in 3-4days but still it couldnt be done
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                                B
                                bharath206239
                                from Bengaluru, Karnataka
                                Aug 14, 2017
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                                Website: paytm.com

                                I have two accounts in paytm like wise a and b. From my (A) account of paytm i sent a postcard of rs 5000/-, it was successful from the 'a', when i opened the paytm 'b' account to receive the postcard iam not able to open it. When i raised the issue through there help line i got a message that 'a' account has exceeded his limit so you cannot able to open it and i need to wait again ten days for my money (Query ref no :[protected]. My question is if 'a' has exceeded his limit how can he able to send the post card? Currently i m in emergency need for money but they are playing these games. Moreover i am not able to reach the customer care to. Please kindly do the needful.
                                Am not able to tranfer any amount to my account.
                                Pls call [protected]
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                                  A
                                  Aakar Srivastava
                                  from Lucknow, Uttar Pradesh
                                  Aug 14, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Madam/Sir
                                  I place an order on 13th August 2017 on Paytm app of iKall tablet of Rs 5749 and paid through online. I read a various negative review of the same product on different shopping portals so I decided to cancel the order. I cancelled the order on the same day, i.e., 13th August 2017.
                                  The seller did not ship the product. There is a policy in paytm that if I cancel the product before the item is being shipped then I can get my money back immediately. But I did not get my money back.
                                  After 24 hours I do not get any response from paytm.
                                  I tried to call them but unable to speak to the customer executive and they put me on hold eveytime.
                                  I aslo write a complain regarding the same subject but they close my complain without giving any response.
                                  I request you to help me in this regard!
                                  Aug 14, 2017
                                  Updated by Aakar Srivastava
                                  My order number is [protected]
                                  If have an independent day 500 voucher it was not coming or send how to use it so please solve my problem sir
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                                    A
                                    AmitPM
                                    from Delhi, Delhi
                                    Aug 14, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 110059

                                    Dear PAYTM team,

                                    I have booked an order to Paytm Order No. [protected] a total of 11 items (Prepaid order).

                                    Now, there are two instant when i received an incomplete/partial shipment/suborder under above reference Order ID for which i have already makes complaints to your care team but neither a action taken by your team nor provide me my full shipment. So once again i am reminding you about Partially delivery of Items as under:

                                    Item No. Item booked as per Order Item Received Received on date Complaint registered on Complaint No. Status
                                    1 Dettol Liquid Soap Jar Skincare 900 ml (01 unit) +
                                    Dettol Handwash 200 ml (01 Unit)

                                    A total 02 units (900ml+200ml) was to be received Only 01 unit of Dettol Liquid soap 900 ml is received

                                    While 200 ml of handwash is still pending 05.08.17 06.08.17 35256346 Pending

                                    2 Buy 2 Nivea Men Fresh Power ChargeDeo (2 Oty.)
                                    Get 1 Nivea Men Cool Kick Deo Free (1 Qty.)

                                    A total of 03 nos. of Deo was to be received Only 01 no. Nivea Men Fresh Deo

                                    While 02 nos. of Qty. Left 09.08.17 09.08.17 Pending

                                    It is my second reminder to you to kindly look into this matter and provide my remaining items as soon as possible so my my Trust on Paytm Mall remain same and ii feel secure and safe while doing my future transaction with paytm.

                                    Kindly contact me on [protected].
                                    I want to book movi ticket in gondia maharashtra india but some was problem is facing
                                    Dear Team,

                                    Still I have not received recharge on my number ([protected]). please see below screenshot and do the needful ASAP.
                                    Back statement:
                                    Inline image 1

                                    Thanks,
                                    Ayub Shaikh
                                    Mo.[protected]
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                                      N
                                      Narbada Rathore
                                      from Indore, Madhya Pradesh
                                      Aug 14, 2017
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                                      Address: 462039
                                      Website: IRCTC Connect App

                                      Madam/Sir,
                                      The above transaction id was failed on 28/07/207 and I have not yet received the refund amount Rs 2250. I am attaching screenshots of bank statement from 28/07/2017 to 09/08/2017 for your verification. As bank statement was password protected so screenshots have been attached. Kindly arrange to refund the amount at the earliest.
                                      Thanks and Regards,

                                      Narbada Prasad Rathore,
                                      IRCTC Connect Id narbada97
                                      Greetings,

                                      This message has been automatically generated in response to email sent by you having subject:

                                      "Transaction ID [protected] Refund"

                                      There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #6452477].

                                      Please include ticket ID:

                                      [IRCTC #6452477]

                                      in the subject line of all future correspondence about this issue.

                                      Thank you,
                                      [protected]@irctc.co.in
                                      [protected]-----

                                      [protected]-----
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                                        R
                                        Rahul Kumar Mahato
                                        from Jamshedpur, Jharkhand
                                        Aug 14, 2017
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                                        Address: Dhanbad, Jharkhand
                                        Website: inox dhanbad

                                        Movie ticket booking ke time pe
                                        have a promocodepe click karne par server error network problem jhutha bata raha ha

                                        promocode ka dawa krte hai paytm wale
                                        100rs cash back on movie ticket booking lekin ye kaam hi nahi karta
                                        jhuta manbhadak ads dekar logo ko bewkuf bana raha hai lagta hai ab ise chodna hi padega

                                        ham isse upar sarkar or media tak ye baat karne jaa rhe hai.
                                        ...

                                        agar aap jaldi koi action nahi lenge to

                                        thankyou..
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