Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 345

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankit Raval
from Mumbai, Maharashtra
Aug 11, 2017
Report
Copy

Dear sir,
Today I am useing Uts local train ticket service. I am ticket book the bhayander to charchgate montlhy ticket booking. Anont show the 214 rupees But my account 214 debit sarsawat bank.
I am chack the Ticket not show my apps.
Pelase help me request 214 rupees refund to my bank accont. UPIN[protected].
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    abhi.sehawag
    from Bengaluru, Karnataka
    Aug 11, 2017
    Report
    Copy

    My amount 300rs has been deducted simpy for no reason as withdrawn against dispute please refund my money back transition id is [protected] please refund my money back as soon as possible. Please make it refund and what is that charge withdraw against dispute if the amount get deducted for no reason were sud we complain please refund my ammount i have given my transition id above please resolve it as soon as possible.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      BALAJI TADISETTI
      from Gudivada, Andhra Pradesh
      Aug 11, 2017
      Report
      Copy

      Address: Krishna, Andhra Pradesh, 520001

      IAM new to paytm and it is my first movie booking but TICKET100 show it's not applicable for that movie but in movie home but it was their in that list of TICKET100
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tabrez 786
        from Bengaluru, Karnataka
        Aug 11, 2017
        Resolved
        Report
        Copy
        Resolved

        Complaint against paytm merchant.

        From blazing motors & travels.

        Dated 10.08.2017 my customers have transferred amount through qr code.. And i was told by the paytm executive that i will receive the amount within 24 hrs which i still haven't received. When i contacted customer care i was not clarified and giving me excuses. Complaint # 765733.
        Aug 11, 2017
        Complaint marked as Resolved 
        Problem Solved.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SivaSankara VaraPrasad Puppala
          from Hyderabad, Telangana
          Aug 11, 2017
          Report
          Copy

          Address: 500032
          Website: www.paytm.com

          Hi,
          I am regular customer who keeps purchasing products from Paytm portal. This time I ordered a power bank - Syska X110 11000mah Power bank. The order number is [protected].
          To my utmost surprise I have received Stone instead of Power bank.
          I am really shocked with such kind of service from Paytm.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sandeepsheoran
            from Rohtak, Haryana
            Aug 11, 2017
            Report
            Copy

            Address: Jhajjar, Haryana, 124507

            Dear sir,
            Transaction 1

            Date of transaction:-24.02.2017
            Tranaction amount :- 5000
            Terminal id:[protected]
            Reference number:[protected]
            Transaction time: 23:02
            Terminal location:- [protected]

            Transaction 2
            Date of transaction:-24.02.2017
            Transaction amount 5000
            Terminal id:[protected]

            Above transaction are done from by atm card no [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              skr_sriram
              from Chennai, Tamil Nadu
              Aug 11, 2017
              Report
              Copy

              Address: 600015

              My no is [protected] . i paid a travel agent rs 3010 in his paytm no [protected] on 09/10/2017 thr my paytm account . since then this fraud travel agent has switched off the mobile and absconded with my money .paytm is unable to contact the customer . i wonder how they r opening the acc for money transactions without kyc and encouraging such frauds
              View replies
              My self kiran and i have been running my travels agencie since 2007 registered with all india travel and tour operator association. I have more than 2000 customers whom am serving properly without any problem.. in month of august thr above mention person contacted me and ask me to book a ticket and i booked it for him i can share pnr if required. But he missed the train on his own mistake and reached station late. He demand refund which cant be done.. But here in this forum he has mention me as fraud. Consumer forum is not only for consumer but also for service provider's. I aslo request paytm to take action properly talking to both persons.
              I have now request my travel association members who is around 2672 member not to use paytm and get money from this types of fraud customers who want to travels free of cost in other hard earn money..
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kalpana718
                from Delhi, Delhi
                Aug 11, 2017
                Report
                Copy

                I ordered a saree on 8 august. Its order no. Is [protected] and cash transcation id [protected]. I canceled my order on 9 august. And now today is 11 august and still i donot get my refund back. Please go through this problem as soon as possible.

                Order no.
                [protected]
                Ordered on
                08 aug, 2017 6:53 pm
                Total items
                1

                Payment summarydc transaction no [protected]
                Price
                Rs. 1549
                Subtotal
                Rs. 1549
                Shipping
                Rs. 77
                Order total
                Rs. 1626
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DivyaMehta
                  from Noida, Uttar Pradesh
                  Aug 11, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: paytm.com

                  On 9th aug at 11.13am i use paytm for mobile recharge. I paid 346rs/- from my corporation debit card. But i didn't get a recharge. I cancel my recharge order (My order no.[protected]) around 1.45 pm on the same date. They refund my money in paytm wallet. I transfer my paytm wallet amount into my bank a/c (Bank txn id:[protected]) on 9aug around 6pm. I received a message from paytm on 9aug at 8.46pm

                  Paytm has refunded rs.346 to your bank (Transaction id:[protected])

                  But still i didn, t received 346rs/- into my bank a/c. Please look into this matter. Please help me.
                  Divya mehta
                  Feb 20, 2018
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    R.s.s
                    from New Delhi, Delhi
                    Aug 11, 2017
                    Report
                    Copy

                    Address: Faridabad, Haryana, 121002
                    Website: Paytm

                    Dear sir/mam.
                    Maine 05/08/2017 ko paytm se iphone 7 black 32gb order kiya jo 6/8/17 ko mujhe delevered hua.
                    Oŕder no. [protected] h.
                    Ye product mujhe deffictive or damaged received hua. Or maine iski complaint 6/8/17 ko hi paytm ko kr di lekin paytm mere phone ki replace request accepte ni kr rha. Or replacement dene se b mna kr rha h.
                    Jb ki meri seller se baat hui to saller ne replace krne ko bol diya. Ki jb paytm request accepted kregi to hm replace kr dene.
                    Plz help me
                    Plz replace my iphone
                    Aug 11, 2017
                    Updated by R.s.s                     Plz help me
                    View replies
                    I recharged on number once but they said pending so tried one more time after sometime it got recharge twice so i want to cancel the request got twiced and want money refunded in my account
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sagar Darios
                      from Adoni, Andhra Pradesh
                      Aug 11, 2017
                      Report
                      Copy

                      I've sent money my bank account but i've not received them in my account but money got deducted from my wallet.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Puratchi Dhasan
                        from Chennai, Tamil Nadu
                        Aug 11, 2017
                        Report
                        Copy

                        I have used PayTm gateway to pay amount on AUG 10th 2017 and amount 1300 INR is deducted from bank account and it is not paid to vendor

                        I have checked with vendor they confirmed amount is not received.

                        Checked with bank they mentioned its been paid to paytm.
                        Merchant ref no.[protected]/CCAPAYTMCOM
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Z
                          zahmad127
                          from Jamshedpur, Jharkhand
                          Aug 11, 2017
                          Report
                          Copy

                          On cancellation of ticket booked on 29.07.17 for journey date 08.08.17 in hte pnbe exp (18624) pnr no. [protected] from ranchi to patna, transaction id [protected], irctc is showing that rupees 1800 has been refunded to bank paytmsdk. But the amount has not been credited to my bank account yet. Refund date is showing as per irctc 07.08.2017. Let me know the reason for this inconvenience.
                          +1 photos
                          Aug 05, 2017
                          nawid's response                           wrong reacharge
                          View replies
                          Wrong reacharge rs 399 mobile no [protected] i want refund
                          Reply
                          My order no is [protected].. Paytm send me wrong product.. I ordered dry fruits but instead they send me an old dirty raincoat. Please resolve this.. i have raised query and even tried to contact Paytm but all useless. Shopping on Paytm is turning in to a nightmare. They are not even responding my complaint
                          Reply
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shashank8090212279
                            from Shahganj, Uttar Pradesh
                            Aug 11, 2017
                            Report
                            Copy

                            Address: Unnao, Uttar Pradesh, 209861

                            Why my account is blocked plz tell me i have money in my account plz return it
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shashank8090212279
                              from Shahganj, Uttar Pradesh
                              Aug 11, 2017
                              Report
                              Copy

                              Address: Unnao, Uttar Pradesh, 209861
                              Website: [email protected]

                              I don't have money plz unblock my account Paytm has cheated me plz give me my money back
                              +1 photos
                              Aug 11, 2017
                              Updated by Shashank8090212279                               Paytm team is saying my gmail is not valid

                              Aug 11, 2017
                              Updated by Shashank8090212279                               Paytm team is ask for these document
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aiswarya krishnasree
                                from Bengaluru, Karnataka
                                Aug 11, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka, 560100
                                Website: Paytm

                                Such a worst app i have ever used... Tried to cancel an order but no option in the app to cancel at all... Tried  calling cust  service num each time i call the advisors are telling lie after lie.. Long wait time to get connected to an advisor, not much surprised on  that cos everyone who trust paytm are getting upset so obviously calls will b bsy with complaints... I have got call recordings of advisors who work for paytm... Will b sending it on all social medias if the order is not cancelled in 3 days... I want my money back... If there is any jobless admins please do respond back my order number is :[protected]. Friends never ever try this app for shopping... For recharge it may b fine... Such a worst service... Ill make sure this company will loose their customers atleast a 1000 who view my review...
                                +3 photos
                                Sep 8, 2022
                                Complaint marked as Resolved 
                                The seller refunded for the order
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hitesh polara
                                  from Surat, Gujarat
                                  Aug 10, 2017
                                  Report
                                  Copy

                                  Address: 395010

                                  Dear sir/mam,
                                  I cancelled my order of rs. 4000 f&d f1500u 5.1 by app on 3th august. 2017. And im not get back my refund.
                                  I have mailed many times for delay refund to [protected]@paytm.com
                                  But not getting any revert.
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    suman.palakolanu
                                    from Hyderabad, Telangana
                                    Aug 10, 2017
                                    Report
                                    Copy

                                    Address: 411057
                                    Website: www.paytm.com

                                    I had purchased a mobile moto g turbo on[protected] and it has been working fine till 4 days back and suddenly network has gone for two sim slots.

                                    I have been struggling with these problem since 4 days and today 09.08.2017 i have visited nearest motorola service center for assistance. They conformed that we will not provide the service for mobiles which were purchased through paytm and they said that they support amezon, flipkat etc. This answer made me loss of confidence on paytm.

                                    Worst service from paytm.. Must be banned this website. Recharge is enough for them not more than that.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pravu satapathy
                                      from Nattam, Tamil Nadu
                                      Aug 10, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600005

                                      Regarding your query with paytm care (Reference no.:[protected]
                                      Order no [protected]. I have ordered ausu zenphone 16 gb model, but there is some defective in product so i am not able to claim warranty. Warranty already expired six months before when i checked with sevice centre. Paytm tookback my product, and send the below mail to registered no. Refund of rs.10074 for paytm order id [protected] was triggered by paytm, but confirmation is pending from your bank. You need not worry or do anything. Our systems will keep retrying for confirmation from your bank and update you once it is successful. Typically, banks confirm on pending status in 48 hrs. Banks might further take upto 7 days to reflect the amount in the statement. It's last status is 3 aug 17. After sepetated mails also there is no respond. Please look into this matter.
                                      View replies
                                      Sir i request to u my Paytm a/c in payment less bt not relies my train ticket.and i do more call costumer care but i have Not relief

                                      regarding your query with paytm care (reference no.: 31122365) - Comment #2816064 - Image #0
                                      Reply
                                      DTH recharge through paytm app but still showing process pending and there is no cancel order option in the app.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Govind Saripalli
                                        from Chennai, Tamil Nadu
                                        Aug 10, 2017
                                        Report
                                        Copy

                                        Address: Visakhapatnam, Andhra Pradesh

                                        I have ordered details... Bsnl recharge 11 days back.. I recharge 2 times but one time regrage success.. Nd time recharge also success... But second time recharge money cut my bank... So plz rettified my problem.. To back on my cash with my account so i will try to customer care but problem was not solve... Pls i request to u pls... Return to give my cash
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Citrus Payment Solutions
                                          3.2
                                          (2969)
                                          United Bank of India [UBI]
                                          1
                                          (1340)
                                          Syndicate Bank
                                          1.1
                                          (755)