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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 345

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S
sumayyam
from Kunnamangalam, Kerala
Aug 12, 2017
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A fraudulent transaction happened on my ICICI Debit card on 01 Aug 2017. An amount of 10000 Rupees has been debited fro my account without asking to share any authentication details (OTP, GRD NO. etc.). On that day I have done only one PAYTM transaction of 26 Rupees. After two and half hours 5000+5000 Rupees was debited from my account (details got from mini statement Pay*wwwpay and payu), so i got notification messages on the same for the fraud transaction.
So I am expecting you to take a necessary action for the same.
paytm Id: [protected]@gmail.com
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    S
    sunita rathore
    from Sikar, Rajasthan
    Aug 12, 2017
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    Address: Jodhpur, Rajasthan, 342001

    I have made recharge on 5th august. I have get message for successful transaction and amount deducted for same from patym wallet. But i have not get any recharge benifits. And also not get any successful recharge message jb mobile phone. After making complaints from app not at all any problem is being solved out. After making call for customer support there is no one to take call and help.
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      K
      Kushal Nangliya
      from Morjim, Goa
      Aug 11, 2017
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      Address: 431605

      I booked ticket from nanded to pune named prasanna purple mobility solution today dt 11.8.17 7.30 pm time.. First thing bus named is hundekari.. Conductor and so many passenger drunked.. On each step he stopped the bus and takes sawari illegaly.. And giving vulgar galiyaa in their discussion.. There are ladies also in bus.. All have one ques.. How travels name on paytm 'prasanna purple mobility sol'
      I always travel in purple travels grand or plus but due to urgency i see only name purple and not other things.. I request paytm and purple travels that we trust on you for your service, for some money, doent cheat us.. I am very very disappointed with this service of especially purple.. And please paytm to blacklist such bogus travels from your list
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        A
        Ankit Raval
        from Mumbai, Maharashtra
        Aug 11, 2017
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        Dear sir,
        Today I am useing Uts local train ticket service. I am ticket book the bhayander to charchgate montlhy ticket booking. Anont show the 214 rupees But my account 214 debit sarsawat bank.
        I am chack the Ticket not show my apps.
        Pelase help me request 214 rupees refund to my bank accont. UPIN[protected].
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          A
          abhi.sehawag
          from Bengaluru, Karnataka
          Aug 11, 2017
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          My amount 300rs has been deducted simpy for no reason as withdrawn against dispute please refund my money back transition id is [protected] please refund my money back as soon as possible. Please make it refund and what is that charge withdraw against dispute if the amount get deducted for no reason were sud we complain please refund my ammount i have given my transition id above please resolve it as soon as possible.
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            B
            BALAJI TADISETTI
            from Gudivada, Andhra Pradesh
            Aug 11, 2017
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            Address: Krishna, Andhra Pradesh, 520001

            IAM new to paytm and it is my first movie booking but TICKET100 show it's not applicable for that movie but in movie home but it was their in that list of TICKET100
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              T
              Tabrez 786
              from Bengaluru, Karnataka
              Aug 11, 2017
              Resolved
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              Resolved

              Complaint against paytm merchant.

              From blazing motors & travels.

              Dated 10.08.2017 my customers have transferred amount through qr code.. And i was told by the paytm executive that i will receive the amount within 24 hrs which i still haven't received. When i contacted customer care i was not clarified and giving me excuses. Complaint # 765733.
              Aug 11, 2017
              Complaint marked as Resolved 
              Problem Solved.
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                S
                SivaSankara VaraPrasad Puppala
                from Hyderabad, Telangana
                Aug 11, 2017
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                Address: 500032
                Website: www.paytm.com

                Hi,
                I am regular customer who keeps purchasing products from Paytm portal. This time I ordered a power bank - Syska X110 11000mah Power bank. The order number is [protected].
                To my utmost surprise I have received Stone instead of Power bank.
                I am really shocked with such kind of service from Paytm.
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                  S
                  Sandeepsheoran
                  from Rohtak, Haryana
                  Aug 11, 2017
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                  Address: Jhajjar, Haryana, 124507

                  Dear sir,
                  Transaction 1

                  Date of transaction:-24.02.2017
                  Tranaction amount :- 5000
                  Terminal id:[protected]
                  Reference number:[protected]
                  Transaction time: 23:02
                  Terminal location:- [protected]

                  Transaction 2
                  Date of transaction:-24.02.2017
                  Transaction amount 5000
                  Terminal id:[protected]

                  Above transaction are done from by atm card no [protected]
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                    S
                    skr_sriram
                    from Chennai, Tamil Nadu
                    Aug 11, 2017
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                    Address: 600015

                    My no is [protected] . i paid a travel agent rs 3010 in his paytm no [protected] on 09/10/2017 thr my paytm account . since then this fraud travel agent has switched off the mobile and absconded with my money .paytm is unable to contact the customer . i wonder how they r opening the acc for money transactions without kyc and encouraging such frauds
                    View replies
                    My self kiran and i have been running my travels agencie since 2007 registered with all india travel and tour operator association. I have more than 2000 customers whom am serving properly without any problem.. in month of august thr above mention person contacted me and ask me to book a ticket and i booked it for him i can share pnr if required. But he missed the train on his own mistake and reached station late. He demand refund which cant be done.. But here in this forum he has mention me as fraud. Consumer forum is not only for consumer but also for service provider's. I aslo request paytm to take action properly talking to both persons.
                    I have now request my travel association members who is around 2672 member not to use paytm and get money from this types of fraud customers who want to travels free of cost in other hard earn money..
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                      K
                      kalpana718
                      from Delhi, Delhi
                      Aug 11, 2017
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                      I ordered a saree on 8 august. Its order no. Is [protected] and cash transcation id [protected]. I canceled my order on 9 august. And now today is 11 august and still i donot get my refund back. Please go through this problem as soon as possible.

                      Order no.
                      [protected]
                      Ordered on
                      08 aug, 2017 6:53 pm
                      Total items
                      1

                      Payment summarydc transaction no [protected]
                      Price
                      Rs. 1549
                      Subtotal
                      Rs. 1549
                      Shipping
                      Rs. 77
                      Order total
                      Rs. 1626
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                        D
                        DivyaMehta
                        from Noida, Uttar Pradesh
                        Aug 11, 2017
                        Resolved
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                        Resolved

                        Website: paytm.com

                        On 9th aug at 11.13am i use paytm for mobile recharge. I paid 346rs/- from my corporation debit card. But i didn't get a recharge. I cancel my recharge order (My order no.[protected]) around 1.45 pm on the same date. They refund my money in paytm wallet. I transfer my paytm wallet amount into my bank a/c (Bank txn id:[protected]) on 9aug around 6pm. I received a message from paytm on 9aug at 8.46pm

                        Paytm has refunded rs.346 to your bank (Transaction id:[protected])

                        But still i didn, t received 346rs/- into my bank a/c. Please look into this matter. Please help me.
                        Divya mehta
                        Feb 20, 2018
                        Complaint marked as Resolved 
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                          R
                          R.s.s
                          from New Delhi, Delhi
                          Aug 11, 2017
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                          Address: Faridabad, Haryana, 121002
                          Website: Paytm

                          Dear sir/mam.
                          Maine 05/08/2017 ko paytm se iphone 7 black 32gb order kiya jo 6/8/17 ko mujhe delevered hua.
                          Oŕder no. [protected] h.
                          Ye product mujhe deffictive or damaged received hua. Or maine iski complaint 6/8/17 ko hi paytm ko kr di lekin paytm mere phone ki replace request accepte ni kr rha. Or replacement dene se b mna kr rha h.
                          Jb ki meri seller se baat hui to saller ne replace krne ko bol diya. Ki jb paytm request accepted kregi to hm replace kr dene.
                          Plz help me
                          Plz replace my iphone
                          Aug 11, 2017
                          Updated by R.s.s                           Plz help me
                          View replies
                          I recharged on number once but they said pending so tried one more time after sometime it got recharge twice so i want to cancel the request got twiced and want money refunded in my account
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                            S
                            Sagar Darios
                            from Adoni, Andhra Pradesh
                            Aug 11, 2017
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                            I've sent money my bank account but i've not received them in my account but money got deducted from my wallet.
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                              P
                              Puratchi Dhasan
                              from Chennai, Tamil Nadu
                              Aug 11, 2017
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                              I have used PayTm gateway to pay amount on AUG 10th 2017 and amount 1300 INR is deducted from bank account and it is not paid to vendor

                              I have checked with vendor they confirmed amount is not received.

                              Checked with bank they mentioned its been paid to paytm.
                              Merchant ref no.[protected]/CCAPAYTMCOM
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                                Z
                                zahmad127
                                from Jamshedpur, Jharkhand
                                Aug 11, 2017
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                                On cancellation of ticket booked on 29.07.17 for journey date 08.08.17 in hte pnbe exp (18624) pnr no. [protected] from ranchi to patna, transaction id [protected], irctc is showing that rupees 1800 has been refunded to bank paytmsdk. But the amount has not been credited to my bank account yet. Refund date is showing as per irctc 07.08.2017. Let me know the reason for this inconvenience.
                                Aug 05, 2017
                                nawid's response                                 wrong reacharge
                                View replies
                                Wrong reacharge rs 399 mobile no [protected] i want refund
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                                My order no is [protected].. Paytm send me wrong product.. I ordered dry fruits but instead they send me an old dirty raincoat. Please resolve this.. i have raised query and even tried to contact Paytm but all useless. Shopping on Paytm is turning in to a nightmare. They are not even responding my complaint
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                                  S
                                  Shashank8090212279
                                  from Shahganj, Uttar Pradesh
                                  Aug 11, 2017
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                                  Address: Unnao, Uttar Pradesh, 209861

                                  Why my account is blocked plz tell me i have money in my account plz return it
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                                    Shashank8090212279
                                    from Shahganj, Uttar Pradesh
                                    Aug 11, 2017
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                                    Address: Unnao, Uttar Pradesh, 209861
                                    Website: [email protected]

                                    I don't have money plz unblock my account Paytm has cheated me plz give me my money back
                                    Aug 11, 2017
                                    Updated by Shashank8090212279                                     Paytm team is saying my gmail is not valid

                                    Aug 11, 2017
                                    Updated by Shashank8090212279                                     Paytm team is ask for these document
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                                      A
                                      Aiswarya krishnasree
                                      from Bengaluru, Karnataka
                                      Aug 11, 2017
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560100
                                      Website: Paytm

                                      Such a worst app i have ever used... Tried to cancel an order but no option in the app to cancel at all... Tried  calling cust  service num each time i call the advisors are telling lie after lie.. Long wait time to get connected to an advisor, not much surprised on  that cos everyone who trust paytm are getting upset so obviously calls will b bsy with complaints... I have got call recordings of advisors who work for paytm... Will b sending it on all social medias if the order is not cancelled in 3 days... I want my money back... If there is any jobless admins please do respond back my order number is :[protected]. Friends never ever try this app for shopping... For recharge it may b fine... Such a worst service... Ill make sure this company will loose their customers atleast a 1000 who view my review...
                                      Sep 8, 2022
                                      Complaint marked as Resolved 
                                      The seller refunded for the order
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                                        H
                                        Hitesh polara
                                        from Surat, Gujarat
                                        Aug 10, 2017
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                                        Address: 395010

                                        Dear sir/mam,
                                        I cancelled my order of rs. 4000 f&d f1500u 5.1 by app on 3th august. 2017. And im not get back my refund.
                                        I have mailed many times for delay refund to [protected]@paytm.com
                                        But not getting any revert.
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