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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 345

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A
abhi.sehawag
from Bengaluru, Karnataka
Aug 11, 2017
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My amount 300rs has been deducted simpy for no reason as withdrawn against dispute please refund my money back transition id is [protected] please refund my money back as soon as possible. Please make it refund and what is that charge withdraw against dispute if the amount get deducted for no reason were sud we complain please refund my ammount i have given my transition id above please resolve it as soon as possible.
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    B
    BALAJI TADISETTI
    from Gudivada, Andhra Pradesh
    Aug 11, 2017
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    Address: Krishna, Andhra Pradesh, 520001

    IAM new to paytm and it is my first movie booking but TICKET100 show it's not applicable for that movie but in movie home but it was their in that list of TICKET100
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      T
      Tabrez 786
      from Bengaluru, Karnataka
      Aug 11, 2017
      Resolved
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      Resolved

      Complaint against paytm merchant.

      From blazing motors & travels.

      Dated 10.08.2017 my customers have transferred amount through qr code.. And i was told by the paytm executive that i will receive the amount within 24 hrs which i still haven't received. When i contacted customer care i was not clarified and giving me excuses. Complaint # 765733.
      Aug 11, 2017
      Complaint marked as Resolved 
      Problem Solved.
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        S
        SivaSankara VaraPrasad Puppala
        from Hyderabad, Telangana
        Aug 11, 2017
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        Address: 500032
        Website: www.paytm.com

        Hi,
        I am regular customer who keeps purchasing products from Paytm portal. This time I ordered a power bank - Syska X110 11000mah Power bank. The order number is [protected].
        To my utmost surprise I have received Stone instead of Power bank.
        I am really shocked with such kind of service from Paytm.
        +1 photos
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          S
          Sandeepsheoran
          from Rohtak, Haryana
          Aug 11, 2017
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          Address: Jhajjar, Haryana, 124507

          Dear sir,
          Transaction 1

          Date of transaction:-24.02.2017
          Tranaction amount :- 5000
          Terminal id:[protected]
          Reference number:[protected]
          Transaction time: 23:02
          Terminal location:- [protected]

          Transaction 2
          Date of transaction:-24.02.2017
          Transaction amount 5000
          Terminal id:[protected]

          Above transaction are done from by atm card no [protected]
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            S
            skr_sriram
            from Chennai, Tamil Nadu
            Aug 11, 2017
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            Address: 600015

            My no is [protected] . i paid a travel agent rs 3010 in his paytm no [protected] on 09/10/2017 thr my paytm account . since then this fraud travel agent has switched off the mobile and absconded with my money .paytm is unable to contact the customer . i wonder how they r opening the acc for money transactions without kyc and encouraging such frauds
            My self kiran and i have been running my travels agencie since 2007 registered with all india travel and tour operator association. I have more than 2000 customers whom am serving properly without any problem.. in month of august thr above mention person contacted me and ask me to book a ticket and i booked it for him i can share pnr if required. But he missed the train on his own mistake and reached station late. He demand refund which cant be done.. But here in this forum he has mention me as fraud. Consumer forum is not only for consumer but also for service provider's. I aslo request paytm to take action properly talking to both persons.
            I have now request my travel association members who is around 2672 member not to use paytm and get money from this types of fraud customers who want to travels free of cost in other hard earn money..
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              K
              kalpana718
              from Delhi, Delhi
              Aug 11, 2017
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              I ordered a saree on 8 august. Its order no. Is [protected] and cash transcation id [protected]. I canceled my order on 9 august. And now today is 11 august and still i donot get my refund back. Please go through this problem as soon as possible.

              Order no.
              [protected]
              Ordered on
              08 aug, 2017 6:53 pm
              Total items
              1

              Payment summarydc transaction no [protected]
              Price
              Rs. 1549
              Subtotal
              Rs. 1549
              Shipping
              Rs. 77
              Order total
              Rs. 1626
              +1 photos
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                D
                DivyaMehta
                from Noida, Uttar Pradesh
                Aug 11, 2017
                Resolved
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                Resolved

                Website: paytm.com

                On 9th aug at 11.13am i use paytm for mobile recharge. I paid 346rs/- from my corporation debit card. But i didn't get a recharge. I cancel my recharge order (My order no.[protected]) around 1.45 pm on the same date. They refund my money in paytm wallet. I transfer my paytm wallet amount into my bank a/c (Bank txn id:[protected]) on 9aug around 6pm. I received a message from paytm on 9aug at 8.46pm

                Paytm has refunded rs.346 to your bank (Transaction id:[protected])

                But still i didn, t received 346rs/- into my bank a/c. Please look into this matter. Please help me.
                Divya mehta
                Feb 20, 2018
                Complaint marked as Resolved 
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                  R
                  R.s.s
                  from New Delhi, Delhi
                  Aug 11, 2017
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                  Address: Faridabad, Haryana, 121002
                  Website: Paytm

                  Dear sir/mam.
                  Maine 05/08/2017 ko paytm se iphone 7 black 32gb order kiya jo 6/8/17 ko mujhe delevered hua.
                  Oŕder no. [protected] h.
                  Ye product mujhe deffictive or damaged received hua. Or maine iski complaint 6/8/17 ko hi paytm ko kr di lekin paytm mere phone ki replace request accepte ni kr rha. Or replacement dene se b mna kr rha h.
                  Jb ki meri seller se baat hui to saller ne replace krne ko bol diya. Ki jb paytm request accepted kregi to hm replace kr dene.
                  Plz help me
                  Plz replace my iphone
                  Aug 11, 2017
                  Updated by R.s.s
                  Plz help me
                  I recharged on number once but they said pending so tried one more time after sometime it got recharge twice so i want to cancel the request got twiced and want money refunded in my account
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                    S
                    Sagar Darios
                    from Adoni, Andhra Pradesh
                    Aug 11, 2017
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                    I've sent money my bank account but i've not received them in my account but money got deducted from my wallet.
                    +1 photos
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                      P
                      Puratchi Dhasan
                      from Chennai, Tamil Nadu
                      Aug 11, 2017
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                      I have used PayTm gateway to pay amount on AUG 10th 2017 and amount 1300 INR is deducted from bank account and it is not paid to vendor

                      I have checked with vendor they confirmed amount is not received.

                      Checked with bank they mentioned its been paid to paytm.
                      Merchant ref no.[protected]/CCAPAYTMCOM
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                        Z
                        zahmad127
                        from Jamshedpur, Jharkhand
                        Aug 11, 2017
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                        On cancellation of ticket booked on 29.07.17 for journey date 08.08.17 in hte pnbe exp (18624) pnr no. [protected] from ranchi to patna, transaction id [protected], irctc is showing that rupees 1800 has been refunded to bank paytmsdk. But the amount has not been credited to my bank account yet. Refund date is showing as per irctc 07.08.2017. Let me know the reason for this inconvenience.
                        +1 photos
                        Aug 05, 2017
                        nawid's response
                        wrong reacharge
                        Wrong reacharge rs 399 mobile no [protected] i want refund
                        My order no is [protected].. Paytm send me wrong product.. I ordered dry fruits but instead they send me an old dirty raincoat. Please resolve this.. i have raised query and even tried to contact Paytm but all useless. Shopping on Paytm is turning in to a nightmare. They are not even responding my complaint
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                          S
                          Shashank8090212279
                          from Shahganj, Uttar Pradesh
                          Aug 11, 2017
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                          Address: Unnao, Uttar Pradesh, 209861

                          Why my account is blocked plz tell me i have money in my account plz return it
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                            Shashank8090212279
                            from Shahganj, Uttar Pradesh
                            Aug 11, 2017
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                            Address: Unnao, Uttar Pradesh, 209861
                            Website: [email protected]

                            I don't have money plz unblock my account Paytm has cheated me plz give me my money back
                            +1 photos
                            Aug 11, 2017
                            Updated by Shashank8090212279
                            Paytm team is saying my gmail is not valid

                            Aug 11, 2017
                            Updated by Shashank8090212279
                            Paytm team is ask for these document
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                              A
                              Aiswarya krishnasree
                              from Bengaluru, Karnataka
                              Aug 11, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560100
                              Website: Paytm

                              Such a worst app i have ever used... Tried to cancel an order but no option in the app to cancel at all... Tried  calling cust  service num each time i call the advisors are telling lie after lie.. Long wait time to get connected to an advisor, not much surprised on  that cos everyone who trust paytm are getting upset so obviously calls will b bsy with complaints... I have got call recordings of advisors who work for paytm... Will b sending it on all social medias if the order is not cancelled in 3 days... I want my money back... If there is any jobless admins please do respond back my order number is :[protected]. Friends never ever try this app for shopping... For recharge it may b fine... Such a worst service... Ill make sure this company will loose their customers atleast a 1000 who view my review...
                              +3 photos
                              Sep 8, 2022
                              Complaint marked as Resolved 
                              The seller refunded for the order
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                                H
                                Hitesh polara
                                from Surat, Gujarat
                                Aug 10, 2017
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                                Address: 395010

                                Dear sir/mam,
                                I cancelled my order of rs. 4000 f&d f1500u 5.1 by app on 3th august. 2017. And im not get back my refund.
                                I have mailed many times for delay refund to [protected]@paytm.com
                                But not getting any revert.
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                                  S
                                  suman.palakolanu
                                  from Hyderabad, Telangana
                                  Aug 10, 2017
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                                  Address: 411057
                                  Website: www.paytm.com

                                  I had purchased a mobile moto g turbo on[protected] and it has been working fine till 4 days back and suddenly network has gone for two sim slots.

                                  I have been struggling with these problem since 4 days and today 09.08.2017 i have visited nearest motorola service center for assistance. They conformed that we will not provide the service for mobiles which were purchased through paytm and they said that they support amezon, flipkat etc. This answer made me loss of confidence on paytm.

                                  Worst service from paytm.. Must be banned this website. Recharge is enough for them not more than that.
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                                    pravu satapathy
                                    from Nattam, Tamil Nadu
                                    Aug 10, 2017
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                                    Address: Chennai, Tamil Nadu, 600005

                                    Regarding your query with paytm care (Reference no.:[protected]
                                    Order no [protected]. I have ordered ausu zenphone 16 gb model, but there is some defective in product so i am not able to claim warranty. Warranty already expired six months before when i checked with sevice centre. Paytm tookback my product, and send the below mail to registered no. Refund of rs.10074 for paytm order id [protected] was triggered by paytm, but confirmation is pending from your bank. You need not worry or do anything. Our systems will keep retrying for confirmation from your bank and update you once it is successful. Typically, banks confirm on pending status in 48 hrs. Banks might further take upto 7 days to reflect the amount in the statement. It's last status is 3 aug 17. After sepetated mails also there is no respond. Please look into this matter.
                                    Sir i request to u my Paytm a/c in payment less bt not relies my train ticket.and i do more call costumer care but i have Not relief

                                    regarding your query with paytm care (reference no.: 31122365) - Comment #2816064 - Image #0
                                    DTH recharge through paytm app but still showing process pending and there is no cancel order option in the app.
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                                      G
                                      Govind Saripalli
                                      from Chennai, Tamil Nadu
                                      Aug 10, 2017
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                                      Address: Visakhapatnam, Andhra Pradesh

                                      I have ordered details... Bsnl recharge 11 days back.. I recharge 2 times but one time regrage success.. Nd time recharge also success... But second time recharge money cut my bank... So plz rettified my problem.. To back on my cash with my account so i will try to customer care but problem was not solve... Pls i request to u pls... Return to give my cash
                                      +1 photos
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                                        Makkena Sumanth
                                        from Hyderabad, Telangana
                                        Aug 10, 2017
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                                        Address: Prakasam, Andhra Pradesh, 523274

                                        I sended money wrong mobile number can you please help me I want money back please
                                        +1 photos
                                        Aug 10, 2017
                                        Updated by Makkena Sumanth
                                        I sended money to wrong mobile number

                                        Sir i request to u my Paytm a/c in payment less bt not relies my train ticket.and i do more call costumer care but i have Not relief
                                        Once recharged 17 and once 50, both are failed and there is no track in paytm app, they not refunded..
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