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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 347

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P
paulmic
from Bengaluru, Karnataka
Aug 8, 2017
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Address: 560068

I suspect these guys faked promo code offers for the iphone se which i purchased last week where there was no such min purchase to use the promo codes.
This is the term i received on my email on the purchase date (5th august 2017)... If you read the 6th term it says "no carry forward", how there could be a such if i need to purchase for minimum 2500 or 3000 inr.
Now they have updated their offer page with minimum purchase values as it was present on the day i purchased.
Now you can get a special price for this model on all offline stores, so better avoid this company to purchase pricey gadgets.

How to redeem
1. On the paytmmall website/app, add any product (S) from mobile accessories category to your shopping cart.
2. Place your order and click on “have a promocode” section
3. Enter the promo code displayed in the email above
4. Upon successful application of promo code, the total amount will be discounted by equivalent promo code amount. Alternatively, in case of a cashback offer, you will be given a cashback upon successful completion of the transaction
5. Proceed to payment page.
6. This is a one-time usage code. Please note that any leftover amount will not be carried forward.
Aug 12, 2017
Updated by paulmic
Still these cannot give a proper solution...giving wrong promo code details again n again...provided a screenshot of their unethical support.
No update on buyback offer promo for the above purchase.
Better avoid them for big purchases.
#lootingkaro

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    Narayanan Sundar Rajan
    from Chennai, Tamil Nadu
    Aug 8, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 600044

    Sir,
    I have a reliance prepaid number for which i tried to recharge through online. I searched google for reliance website. A site came up with reliance symbol and they have debited my debit card with rs.196/- for recharge plan and now that website is not showing in google search at all. How i can recover this money and where i should complain on this?
    Dear Sundar,

    We request you to e-mail us the required details at socialmedia.[protected]@relianceada.com, we would be more than happy to address the concern.

    Regards,
    Reliance Communications
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      P
      parthavdpatel
      from Mumbai, Maharashtra
      Aug 8, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500084
      Website: Paytm.com

      I was charged a rs 338 with billdesk order #jpt[protected]paytm cash txn id [protected] on[protected]:34:48 pm
      I have raised this to paytm. They mentioned that this transaction was initiated from paytm/jio app for a mobile recharge. They had not send any otp for the same. I am demanding the order details from paytm with the mobile number that was recharged.
      Aug 8, 2017
      Complaint marked as Resolved 
      The paytm has problem when used with Bill desk as it does not ask for OTP and directly deducts the amount
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        V
        VVatsal
        from Vadodara, Gujarat
        Aug 8, 2017
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        Address: Rajkot, Gujarat, 360001

        I buy a adidas slipper from paytm on 30th july and today is 8th august i didn't receive a curior and the curior boy told me from last three days and tell me to take your curior from my office i don't come at your address and i'm complaining this at paytm customer service from last two days and they also not doing anything i'm just wasting my money in calling them i waste ma 100 balance in calling customer care so it's my request to you that please provide my curior to me as soon as otherwise i take any other action against you and yes curior company also threat to me that i send your curior return it's such a very bad thing to you.
        When I tried to book the ticket through irctc app from Madurai to Chennai trip, payment got deducted for Rs.316 but train ticket not booked and amount got deducted from my account. Please help to refund the amount at the earliest.
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          D
          Devanshi Iyer
          from Mumbai, Maharashtra
          Aug 8, 2017
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          I'd placed an order which I cancelled almost immediately, the money hasn't been credited to my account yet.
          Order number : [protected]
          Transaction ID: [protected]
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            E
            Er. Vikash
            from Jamshedpur, Jharkhand
            Aug 8, 2017
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            Address: Patna, Bihar, 800007

            I have done simultaneously four transactions from paytm wallet to bank account. Money deducted from paytm wallet but i didn't get money in bank account.. I am giving my attachment file.. Please do something, refund my money immediately.. My money deducted from paytm wallet was 199₹, 10₹, 10₹, 108₹... Name - vikash kumar. My paytm number is [protected]. Bank name - canara bank...
            +4 photos
            Aug 08, 2017
            Updated by Er. Vikash
            I have done simultaneously four transactions Paytm wallet to bank, I didn't get my money in my bank account

            Sir,
            Very Urgent Request, Kindly Notice.

            I am sending you my Case Details.
            I have been a victim of Online scam and my money amounting to Rs.34999.19 had been transferred to OTHPG[protected] PayTm Noida in a fraud way.
            Sir Please take an action to recover my money and expose this Fraud person.
            Please I want to change my mobile number
            Hello team,

            i have booked ticket through paytm but payment has been cut and ticket not booked, pls refund my amount.

            Regards
            Hemanshu
            [protected]
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              D
              Deepak Basnal
              from Delhi, Delhi
              Aug 8, 2017
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              Address: Ghaziabad, Uttar Pradesh, 201013

              Iam apply for kyc request. But there is no reply for paytm team they just calling me and fix our appointment but no one is coming. I think its a very bad service they are providing and no one thinking they are providing these type of service. Because they are brand and they are providing these type of services these is not acceptable. Iam not advice to any one to use kyc services
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                I
                Iamsubhu
                from Dasuya, Punjab
                Aug 7, 2017
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                Address: Mohali, Punjab, 140413

                A person assured me that he works in apple service centre and he can unlock icloud id and password for ₹4500, and if he didn't then I'll refund it ..and he took my ₹3000 by paytm..but he didn't..and he is not refunding my money back..he scammed me. Please help me toh get my money back.
                Thank you
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                  M
                  Mansi3020
                  from Kolkata, West Bengal
                  Aug 7, 2017
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                  Address: Pune, Maharashtra, 411039
                  Website: [email protected]

                  I had Recharge on my jio no.[protected] on 06.8.2017 rs 399. payment deducted on my account .but mobile company not receive any type off Recharge so i not got benefit of my mobile number .i also check my patron vallet did not credit to my account.so i request u plz help me.my paytm login mobile no.is [protected]
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                    T
                    Tapish sharma
                    from Muzaffarpur, Bihar
                    Aug 7, 2017
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                    Address: Jaipur, Rajasthan, 302001

                    My ptm wallet a/c no. [protected] to bank tansafar this date 05/08/2017 amunt but not reserved this date 07/08/2017 my bank a/c not reserved my ragurlare call with ptm no. But not resved my call we are req my issue with solved as per not be puruf me with my your request as we solved are next day we are not time not be a detailed and my statement my a/c
                    My one repatriate to ptm no Ivr call
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                      G
                      Govind zagade
                      from Nagpur, Maharashtra
                      Aug 7, 2017
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                      Address: 411041

                      Was my added paytm 1000 failed but my bank deducted cash. Through pnb debit card. Initially it show transactions declined and i was trying two times. Few minutes later i got message from bank that both times cut off from my account total rs. 1000-. So please take strong action against it. My no-[protected]please please pl help me
                      Help me help me help me
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                        A
                        Anisha Sahana
                        from Kolkata, West Bengal
                        Aug 7, 2017
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                        Paytm mobile solutions — hotstar membership fee charged


                        Hi.
                        I subscribed for the membership of hotstar premium pack but neither i got the subscription nor the amount credited in my account in paytm. The amount was dedected from by bank account.

                        Transaction date.[protected]
                        Premium membership: 199

                        Please look into the issue and get it resolved.

                        Regards,
                        Anisha
                        My card no [protected] ammont 690 is been deducted railway ticket ringas to delhi 04-08
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                          S
                          Surabhi Batra
                          from Mumbai, Maharashtra
                          Aug 7, 2017
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                          Address: Mumbai City, Maharashtra
                          Website: paytm app

                          Dear concern,

                          I booked my 23rd july and the total amount to be billed was 1501, which was double charged on the same date.

                          Kindly get it checked and revert to me asap and get the money refunded.
                          I have raised the concern on the app as well by clicking on the help option there but it doesn't seem that anyone is responding.

                          Will appreciate your quick help on this.

                          Regards
                          Surabhi
                          [protected]
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                            S
                            Santoshlh12
                            from Mumbai, Maharashtra
                            Aug 7, 2017
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                            Address: Pune, Maharashtra, 411026
                            Website: www.paytm.com

                            I bought apple 5s from paytm. Imei number mentioned on retail invoice is wrong. When i asked to send me the corrected invoice paytm refused saying the invoice is old and seller cannot correct it now. I lost my phone and when i went to register complaint at local police, they asked for bill with correct imei number. I need the invoice copy with corrected imei number.

                            I request the forum to resolve the issue so that i can find my stolen phone. Unless i cannot register complaint at local police.
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                              A
                              antrarawat
                              from Kenduadih, Jharkhand
                              Aug 7, 2017
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                              Website: www.shein.in

                              On 7th august, 2017, i made a payment through paytm of rs. 777.28 on pos [protected] at paytm mobile solutions txn #595668. The payment, however, was not shown successful at the seller's end. Despite this, the amount of rs. 777.28 had been debited from my account and has not yet been credited back. The site i was making the payment to, www.shein.in, received no payment and so, hold no liability towards my money. I would like you to look into the matter as quickly as you can and request a refund for the amount lost during this transaction.
                              +1 photos
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                                P
                                Pandac
                                from Muzaffarpur, Bihar
                                Aug 7, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: Paytm

                                Dear sir, mera kehna he ki mene jo help keliye paytm care number ([protected]) call kiya tha date 6 august ko 5p. M me to regarding officer ne mera help keliye uski personal mobile number se call kiyethe number he [protected] or mera help ke liye mera atm ki details ki jankari manga tha phir mene usko card ki half details de diatha phir usne mujhe cvv mangatha please ase admi ko turant pakad kar saja dijiye or usne mera card ko webmo payz app me use karke block kardiahe
                                My card no [protected] ammont 690 is been deducted railway ticket ringas to delhi 04-08
                                पासवर्ड भूल गए forget का विकल्प नहीं आ रहा है
                                हमारे account मे पैसे है account number [protected]
                                User name GORDHAN JATT
                                Please help
                                Paytem helpline number नहीं लग रहे है
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                                  A
                                  arvindkrch
                                  from Kanpur, Uttar Pradesh
                                  Aug 7, 2017
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                                  Address: Ballia, Uttar Pradesh, 277001
                                  Website: paytm

                                  I have got a fraud call from [protected] and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 4999.00 has been deducted. The transaction number is[protected] and the time is 01.03pm on 05/08/2017 and pos is [protected]. The transaction has been done from my state bank of india account.
                                  Its my request that please stop the delivery of the goods which they have purchased or cancel this transaction. My contact number is [protected].
                                  Without My knowledge In paytm using my account they have debited 2300 Rs...I need my money back please take responsibility in it...on 18/07/17 and 19/07/17 1000 and 1300
                                  Dear sir
                                  My account no. [protected] I was recharge 100 rupees 30th July order #[protected] the. I'd. [protected] showing recharge successfully but at til not reach my Mo. No. [protected] Vodafone
                                  Please suggest me how refund my amount
                                  I have paytm account on [protected] this number. but now this sim is out of servive. I cant open my paytm account.yesterday 450/- came in my account bt i cant check it.plz give me way to out of this problem.

                                  It means my paytm mobile number is not active now.
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                                    P
                                    Pradeep patell
                                    from Mundi, Madhya Pradesh
                                    Aug 6, 2017
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                                    I have ordered soft toys teddy bears in brown colour, which has written some contents (Words), but i am not getting same words after opening the packets. #d customer care, they are # your sister, not pickup my call. I wanna just know that why they are doing the # job. When i did call to seller no. Which are also not connecting. My order no. Is [protected],
                                    Spark sandal booked but this product to be cancelled but ruppes not refund.. of @ 809 ..
                                    Sir/madam I forgot my password my email id [protected]@yahoo.com and register mob no [protected] many times i call to customer are and helpline centers but not response my problem plse send me paytm password to my email id or register mobile plse solve my problem
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                                      A
                                      Aakash Belwal
                                      from Dehra Dun, Uttarakhand
                                      Aug 6, 2017
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                                      Website: Paytm.com

                                      Hey, paytm has blocked my account with the amount of rs 3000. Actually i'm a shopkeeper and paytm is asking the bank statement of the last transaction. How i'll be able to find my customer that is completely unknown. Im a shopkeeper and most of the transactions are done via paytm. So right now in not able to accept payments i'm in loss only because of paytm. That account is loaded with 3000₹ but they are now ready to give me that amount back. Kindly help me out asap.
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                                        T
                                        trupti.limbad
                                        from Mumbai, Maharashtra
                                        Aug 5, 2017
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                                        I had booked tickets on 3rd august on paytm for srs travel bus from mumbai to indore for 5th august at 9.15pm (Rajeshkumar limbad pnr[protected]. On 5th august, at 8.15pm i got a call from srs travel that there is no such bus that goes to indore.
                                        I. E the tkt which paytm had booked saying its from mumbai to indore was actually going to karnataka. Screenshot of paytm confirmation message has been attached.

                                        Dear paytm, stop providing wrong information as customers may suffer due to this. This is not a small thing.

                                        I want my refund without any deduction!

                                        I hope paytm will take it seriously.
                                        +1 photos
                                        I recharged 3 months pack on 9th july but after 1 month only tv is showing payment due
                                        I am unable to complete my transactions with my MasterCard
                                        Mobile postpaid bill payment of reliance GSM no [protected] of rs 536 date 26 july 2017 is done through state bank netbanking which was not received by Biller not credited back to a country. Compliant logged to both bank and Biller both don't have amount paytm account [protected].please rectify issue as soon as possible
                                        Not even giving correct response while calling topaytm customer care services
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