PayTM Mobile Solutions Complaints & Reviews

I have booked my ticket from Aurangabad to Ahmedabad on 3 sept from Paytm. The bus operater cancel the bus and complaint was registered with Paytm. But till date they are not responding.

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I want to permanently close Fastag issued by Paytm Tag ID 34161FA820328E401C6F4EE0 . Vehicle no. MH 12 TK 5114,
Chasis no, - MA3RFL41SMF275959.
Theyhad sent a link which does not open. dDespite repeated efforts I am not able to close the Tag. Tag may be closed & full money refunded to me.

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I made a payment transaction through PayTM application on 09.09.2021 at 7.30 pm for Rs.580.00 with UPI Reference ID: [protected]. PayTM showing this transaction as FAILED, But PayTM has debited my account with Rs.580.00 (my bank account statement is attached). PayTM officials are not providing any resolution. I need to get refund of Rs.580.00. Details of transactions are as under:

Application used for Payment - PayTM
Date of payment - 09.09.2021
Time of Payment - 07.30 pm
Amount Paid - Rs.580.10
UPI Reference ID[protected]
Status showing in PayTM App - "Transaction Failed"

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Sir i was paying 810 rs to shopkeeper by paytm . But transaction show failed. So i pay by cash . But after 2 hours i got msg from sbiupi (rs810.0 [protected]@sbi upi from your account on 05 sep 21 refno.[protected]. Then i have complaint to paytm about this but they said that, they not received any amount . Contact your bank . Then i contact to my bank customer care . But they also not solve my issue they said this issue from paytm.
And payment not received till now shopkeeper's account

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Dear sir/madam, I have a issue with a tranction on date 2 September 2021.I pay addmission fees through Paytm upi and sbiepay but merchant didn't receive the fees so kindly solve this problem as soon as possible and I attach the proof of payment. Both the Paytm payment bank and merchant denied this transaction. I have complaint this issue many a times but they refused.

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Amount:- ₹3999, paytm Please look into the matter as soon as possible, I ordered watch from amazon but I returned it because of software problem so they gave me refund but I didn’t receive any amount in my bank account, I ordered through paytm debit card but its more than 15days and still I haven’t received any amount and i Have contacted bank also and raised complaints many times but my issue is not resolved.
I ordered watch on 16 August(Reference number:[protected]
Amazon initiated refund on 23 august and credited on 28 august but till now i have raised many complaints in paytm but they are always making excuses not helping me in getting mu money.
My refund reference number:- SCDSFKPE0000KS9KMJ41
Date:- 28/08/2021
Amount:-₹3999

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Emp code. 3074138
organisation name: paytm payments bank (edc section)
location: kanpur (u.P.)
doj:[protected]
dol:[protected]
my marked presents during mentioned periods was marked absent by supervisor who said i am not serving my notice period but i can not recieved any message on mail or there is no mention of serving notice period in my offer letter. So how this unjustice done with me.
Now i need a fnf statement for further escalation of my grievance to hr

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Address: B/101, Rekhaniketan, Road no.3, Liberty Garden, Malad West

I purchased a paytm first membership of rupees 899 and it had an offer which included 40000 cashback points, now Cashback points are the ones which can be converted into paytm wallet balance. But paytm credited me with 40000 (worth 500) points in paytm first games, which is completely wrong and useless. I request paytm to credit me the 40000 points as my cashback points

Sep 7, 2021

Complaint marked as Resolved

The company did contact me and resolved my query within 24 hours

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I ordered watch from amazon but I returned it because of software problem so they gave me refund but I didn’t receive any amount in my bank account, I ordered through paytm debit card but its more than 10days and still I haven’t received any amount and i Have contacted bank also and raised complaints many times but my issue is not resolved.
My refund reference number:- SCDSFKPE0000KS9KMJ41
Date:- 28/08/2021
Amount:-₹3999

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Address: Paytm

Website: www.paytm.com

I did not do anything but my account was blocked of paytm. Please enable my account as soon as possible this is my paytm number [protected].

Sep 03, 2021

Updated by Nitisharora777 My account was blocked and i will show you my identity. But paytm never respond me. And paytm agents never listen my problem.

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Address: Rishabh Shukla B-26, Phase-2, Contact number: 9873237746 Noida-201301

Dear sir
i got faulty sound box from Paytm business app i complaint last month they send me new sim but still not worked so i complain again they told me your sound box faulty send back to us & they give replacement . bcz i need between replacement period so i ordered new sound box. but the new sound box they are send me without sim so put my old sim in newshound box but still my new sound box not worked so i complain again they told me send back both sound box to us & we are give replacement. so i send it back to them both sound box giving address on 7 th aug. 2021. since i after i called many times even they told me that your both sound are received & we ll sending your replacements so i called them after few days & they said same so i told them pl send me courier details but they are not providing me courier details. fibnally i told them that i am going to make complain in cosumer forum & need my business damages amount Rs.1Lakh now i no longer needed sound box

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Address: #1802, MR Classic, Parappana agrahara main road

In 21/06/2021 and 02/09/2021 I make payment for my customer 1519/- and 2000/- always I done same number few years but he suddenly his mobile number changed I don't know about that but payment was successful in my account my customer was told me when I done payment by 02/09/2021 I was call for paytm customer care services but he was not supporting me properly he told me to u can't get money retun u have to forget the money
I want my money back

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Address: At dadar,POST-DADAR,PS-MOHANIA, KAIMUR BIHAR 821109

Website: www.consumercomplaint.com

Date of incident[protected]
Dear sir,
i am brijbihari singh mob no.[protected] did try to make transaction on my friend no but his entered wrong which is[protected] for the [protected]@2000 rupiaya as on[protected] around 4 PM.
Further i want to get my money back as soon as possible.
yours truly
Name-brijbihari singh
mob:[protected]
At dadar, POST-DADAR, PS-MOHANIA, KAIMUR BIHAR 821109

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Company name wolfmart.in
I had payment for a Refurbished vivo v 19 the payment 11999 was done but product not delivered yet..they are not responding...yet about the order

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Dear Customer, Thx for INB txn of Rs.824 frm A/c X9897 to Times of M. Ref IGALWJEUK7 on 30Aug21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI.
Please refund my money back to my bank account.

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Dear Sir,
I am writing this complaint for Hotel Booking ID [protected] via paytm.

I am very disappointed from Paytm, I felt cheated like because Paytm behaving like thief, They doesn't want to understand my problem. On date 15 Aug 2021 during night someone booked hotel room in Hotel Grand Regency, Rajkot for date 15 October to 30 October but I was not aware about this transaction when I got a mail regarding hotel booking then I understand it is suspected transaction.

I submitted hotel booking cancellation request immediately but after pressing on cancel tab message appeared "Your hotel booking cancellation request is under process.
After submitting cancellation request I have browse same hotel and room it was showing free cancellation allow till 16 Aug, I also taken screen shot of it.
Next morning when I talked with paytm customer care executive, he said it was non cancellation booking if you cancel this booking then whole amount rupees 36108/- would be charged as cancellation charge.
While hotel manager said you can cancel your hotel booking before 24 hours checkin time without cancellation charges.
This transaction done by SBI credit Card, If bank send recovery guys at my home for recover said amount then I can't face those people and society then I have only option harm myself. I hope you can understand the my feeling, how much am I pressured.
Please help me...

Regards
Bhawani Singh
91-[protected]

Aug 26, 2021

Complaint marked as Resolved

Dear Sir, I am writing this complaint for Hotel Booking ID 14729259007 via paytm. My paytm no. 9024732370 I am very disappointed from Paytm, I felt cheated like because Paytm behaving like thief, They doesn't want to understand my problem. On date 15 Aug 2021 during night someone booked hotel room in Hotel Grand Regency, Rajkot for date 15 October to 30 October but I was not aware about this transaction when I got a mail regarding hotel booking then I understand it is suspected transaction. I submitted hotel booking cancellation request immediately but after pressing on cancel tab message appeared "Your hotel booking cancellation request is under process. After submitting cancellation request I have browse same hotel and room it was showing free cancellation allow till 16 Aug, I also taken screen shot of it. Next morning when I talked with paytm customer care executive, he said it was non cancellation booking if you cancel this booking then whole amount rupees 36108/- would be charged as cancellation charge. While hotel manager said you can cancel your hotel booking before 24 hours checkin time without cancellation charges. This transaction done by SBI credit Card, If bank send recovery guys at my home for recover said amount then I can't face those people and society then I have only option harm myself. I hope you can understand the my feeling, how much am I pressured. Please help me... Regards Bhawani Singh 91-9024732370

Aug 26, 2021

Updated by Singhbhawani41287 Dear Sir,
I am writing this complaint for Hotel Booking ID [protected] via paytm.

I am very disappointed from Paytm, I felt cheated like because Paytm behaving like thief, They doesn't want to understand my problem. On date 15 Aug 2021 during night someone booked hotel room in Hotel Grand Regency, Rajkot for date 15 October to 30 October but I was not aware about this transaction when I got a mail regarding hotel booking then I understand it is suspected transaction.

I submitted hotel booking cancellation request immediately but after pressing on cancel tab message appeared "Your hotel booking cancellation request is under process.
After submitting cancellation request I have browse same hotel and room it was showing free cancellation allow till 16 Aug, I also taken screen shot of it.
Next morning when I talked with paytm customer care executive, he said it was non cancellation booking if you cancel this booking then whole amount rupees 36108/- would be charged as cancellation charge.
While hotel manager said you can cancel your hotel booking before 24 hours checkin time without cancellation charges.
This transaction done by SBI credit Card, If bank send recovery guys at my home for recover said amount then I can't face those people and society then I have only option harm myself. I hope you can understand the my feeling, how much am I pressured.
Please help me...

Regards
Bhawani Singh
91-[protected]

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Dear Sir,
I am writing this complaint about my hotel booking ID [protected].
I am very disappointed from Paytm, I felt cheated like because Paytm behaving like thief, you doesn't want to understand my problem, I informed you I was not aware about this transaction which was done on 15 Aug 2021 from paytm mobile no. [protected], when I got a mail regarding hotel booking then I understand it is suspected transaction.

I submitted hotel booking cancellation request immediately but after pressing on cancel tab message appeared "Your hotel booking cancellation request is under process.
After submitting cancellation request I have browse same hotel and room it was showing free cancellation allow till 16 Aug, I also taken screen shot of it.

Being General person I could not bear such hues amount loss,
If bank send recovery guys at my home then I can't face those people and society then I have only option to harm myself. I hope you understand the feeling, how much am I pressured.
Please release my refund amount as soon as possible.

Thanks & Regards
Bhawani Singh
91-[protected]

Aug 26, 2021

Updated by Singhbhawani368 Dear Sir,
I am writing this complaint about my hotel booking ID [protected].
I am very disappointed from Paytm, I felt cheated like because Paytm behaving like thief, you doesn't want to understand my problem, I informed you I was not aware about this transaction which was done on 15 Aug 2021 from paytm mobile no. [protected], when I got a mail regarding hotel booking then I understand it is suspected transaction.

I submitted hotel booking cancellation request immediately but after pressing on cancel tab message appeared "Your hotel booking cancellation request is under process.
After submitting cancellation request I have browse same hotel and room it was showing free cancellation allow till 16 Aug, I also taken screen shot of it.

Being General person I could not bear such hues amount loss,
If bank send recovery guys at my home then I can't face those people and society then I have only option to harm myself. I hope you understand the feeling, how much am I pressured.
Please release my refund amount as soon as possible.

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I had done a recharge of Rs. 49 on 1st August 2021. According to the Paytm App, I was supposed to get 28 days validity as seen in the image.
I got only 14 days validity. My incoming and outgoing validity was discontinued by my operator.

I complained to both the operator and Paytm. Both required screenshots but Paytm app doesn't allow to take screenshots. So I had to click a picture and then submit it to them.

First they said that my query will be resolved by 24th august and now they say that my query will be resolved by 26th.

And today they are saying that the recharge was successful and I have to contact the operator.

On contacting the operator, they said that they have changed their validity to 14 from 28 days.
My operator is Vodafone Idea.

But then why is Paytm scamming me by telling me that I will get the same benefits for 28 days and not 14 days.

This is where Paytm is at fault and its not even accepting its mistake.
They have waste one week of my time.
Their customer care executives are really unprofessional and incompetent.

I still don't have a solution.

Tell me what to do?

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Address: Hapur

Website: Paytm

My paytm [protected] amount deducted my card but not refund 48 hours please provide tha status

Aug 25, 2021

Updated by Rishav rishav Bad service

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Dear Team,
An amount of Rs.844/- has been wrongly done by me on 16-08-21. The reference number of transaction is ECOM[protected]PayTm Mobile Solutions through my PNB account no. [protected]. You are requested to kindly refund the money back to my account.

Narinder Mohan Malhotra
Mobile: [protected]

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 36

Tickets refund

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Closure of Fastag

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Payment Transaction failed but PayTM debited my Account

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Transaction failed but amount debited from my account

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Upi transaction failed

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Amazon refund not received in paytm bank account

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Need fnf statement

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Non credit of cashback points

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Amazon Refunded amount not received in bank account

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Account was blocked

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Sound box not replacing since I complaint many times

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Not supporting to get back my money

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Transaction take place on wrong number@8769035048

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Refurbished Vivo v19

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Money deducted from my bank account but didn't receive in-app reward

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Suspected Hotel booking cancellation refund not received

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Hotel booking cancellation refund

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Recharge done but benefits not received fully

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Amount deducted my card but not refund 48 hours not refund

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Wrong payment of Rs.844/-

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