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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 37

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N
Narinder48
from Mohali, Punjab
Aug 23, 2021
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Dear team, an amount of Rs.844/- has been wrongly done by me on[protected]. The reference number of transaction is ECOM[protected] PayTm Mobile Solutions through my PNB account no.[protected]. You are requested to kindly refund the money back to my account.

Narinder Mohan Malhotra
Mobile: [protected]
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    sabaree_m
    from Bengaluru, Karnataka
    Aug 22, 2021
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    Yesterday (21st auguest 2021) I have filed the complaint regarding 10g gold purchased from the Paytm in consumer complaints.
    Today i received the call from Paytm (they have introduced himself from Paytm) and asked me about the complaint and said my purchase details (that 10 g gold).
    He said i'm having 25 % cash back offer when i purchased. And generated one message and asked me to complete the process.
    In that message shows 12500 rupees (25% cash of my purchased amount). when i clicked this like it tooks me to paytm page and and got the option to pay the amount.
    I questioned them that why should i pay. He promised that this is just verification purpose and money will deduct from my account and will get credited in few seconds. I asked him to verify with minimum account and generated one more message with 2000 rupees. I paid and deducted amount from my account. Immediately he disconnected his call.
    I called him again and told..he said his system is showing transaction got failed and money will get back with in 2 hours. But nothing happened and he is not reachable.

    I don't know how to take this incident forward. I dont want to get cheated anybody from these people... Here doubt is they have taken my message from consumer complaint portal and reacting immediately with some story to cheat the people...
    Aug 22, 2021
    Updated by sabaree_m
    I have received call from the following number (+91 [protected]). I don't know how they got my mobile number and other information.
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      S
      sabaree_m
      from Bengaluru, Karnataka
      Aug 22, 2021
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      Worst service ever faced. I never even suggest to buy anything through ptm to anybody. Bad experience and frustrated.
      10 g gold coin got delivered after 17 days from the ordered date. After the payment there was no proper tracker no customer service number. I messaged to customer care so many times but got lazy response.
      Even who delivered the product, they are not well behaved... irritating the customer without knowing there own company delivery process.

      Courier guy suddenly came (morning) one day and delivered to my home. But not verified the person, phone number, and not even ensured my name. Luckily we we're in the home otherwise he might be given to apartment security or any one else.
      Evening he came again after 8pm and asking otp. He said sent as message. But I am not received. He behaves rudely and to return back the product. Finally I received as mail and given the otp. He is not even the process that how the otp will be sending either through sms or mail and arguing with customers simply. Felt very bad.
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        R
        rkdeoria
        Aug 21, 2021
        Resolved
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        Resolved

        I have ordered a mobile phone on 17th August 21 and delivery was showing on 19th August 21 however delivery was not done on 19th August 21. Now I want to cancel the product as delivery was delayed which hampers my plan and purpose of product.i am attaching here a audio clip it is the conversation between me and paytm through courier boy which clearly state delivery was not attempted on 19 aug 2l
        Plz ensure paytm to refund me and cancel the product.
        Aug 21, 2021
        Complaint marked as Resolved 
        Not want in public domain, directly dealing with paytm
        Aug 21, 2021
        Updated by rkdeoria
        Audio file not supported here as not able to attach
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          shibu7428
          from Balasore, Odisha
          Aug 20, 2021
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          Hello sir
          My account was block i want to unblock my paytm account. I call you helpline number maximum time but i am not satisfy their answer. Please sir unblock my paytm account.

          My paytm register no.:-[protected]
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            M
            mrmathewsantoro
            Aug 18, 2021
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            Paytm Payments Bank is charging 4% of the total amount spent at an international merchant using their issued debit card. It is unethical at least and illegal at best. I soon seek to apply for lawsuit at High Court at Bombay. This is a formal announcement for that if such a breachment of good will is continued by the business.
            Aug 18, 2021
            Updated by mrmathewsantoro
            They are labelling the charge as Forex Fees. Most PSU and Private Banks have around 1.2% international money transfer not for payment at an merchant. For using at merchants it’s zero. Whereas Paytm is charging there 4%. More updates regarding the lawsuit will be posted in the future.
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              P
              Phulmati Yadav
              Aug 18, 2021
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              Dear sir my mobile no [protected] And my account no [protected]
              My transaction got failed and money deducted Of rs 1000 Pls Help
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                K
                karanrun8
                Aug 18, 2021
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                I sold Paytm gold on Sunday but it's been 3 days and still my amount is not being credited to my account resolve it as soon soon as possible please
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                  N
                  naseeru1231
                  Aug 17, 2021
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                  I tried to book flight ticket on goibibo on 11th Aug through paytm upi which was linked with sbi bank flight ticket was not booked and amount debited I talked to goibibo customer care they are saying they don't receive any amount... So please refund my amount 9147rs as soon as possible
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                    S
                    Sallu BABA
                    Aug 17, 2021
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                    Website: My money refund kr dijiye jo chij mere kam ki nai usko kya kruga plz

                    My pytm wallet se education name se 289 rs gya hai wo mujhe refund chahiye ..agr de sko to de dena nai to me pytm saving account nd wollet dono hi bnd kr duga . I am promise
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                      J
                      Jothi Kothandapani
                      Aug 16, 2021
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                      I have done online recharge. money deducted from my icici account and paid to paytm mobile solutions. But my mobile is not yet recharged.
                      Transaction date 13 august. today is 16 august
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                        R
                        Rzz
                        Aug 16, 2021
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                        Website: Paytm payment bank

                        I order product on 6 aug, return on 12 aug, amazon processed refund not receive in paytm payment bank,
                        Order ID:[protected]
                        reference id:[protected]
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                          S
                          Sangeetha Balasubramani
                          Aug 16, 2021
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                          Dear paytm,

                          I have transferred 1000 rs through paytm at 14 aug 2021.

                          Kindly resolve the issue.
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                            V
                            Vivek Kamble 26
                            Aug 14, 2021
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                            I have done my payment it sucess but its not go for bajaj finance it show not paid but my amount is deducted i have paid all amount .my bike loan in bajaj finance i have pay yesterday my amount is deducted but its not show or not reflected in my loan account i have attach my payment transcation details please check and revert me my name is vivek kambale mobile number
                            [protected]/[protected]
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                              A
                              Anil Baliga
                              Aug 14, 2021
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                              Address: Paytm noida

                              Amount paid to me by phonepe customer not credited in my paytm bank ac neft no N[protected]
                              Issue resolved
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                                M
                                Masihuddin2022
                                Aug 13, 2021
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                                Address: Uttar pardesh

                                My upi id not working what happened I can't transection
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                                  J
                                  Junnudivya
                                  Aug 13, 2021
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                                  I have recharged my mobile through Paytm on last week, unfortunately Payment got failed twice, amount was deducted twicely. I got message from PAYTM that they refund the amount of failed order but still amount is not credited to my account please resolve the issue. Reference ID[protected] and[protected].
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                                    S
                                    Sivaeagle18
                                    Aug 13, 2021
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                                    Address: Gandhipark, Aruna Press

                                    Dear sir/madam, here i have purchased UC through in Game purchase by using through my NET BANKING, My payment was deducted but i didn't receive UC in my account, My details are given below, Payment date:11/08/2021
                                    Payment time:1:45AM
                                    Payment transaction number is[protected] INB
                                    [protected]IGALSNRDK9, I need refund
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                                      Alok.dash143
                                      Aug 12, 2021
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                                      I had applied rolex rings IPO via paytm. The amount blocked using upi payment of phonepay. The amount is not unblocked yet for application id - Role[protected]
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                                        P
                                        P M Prakash
                                        Aug 10, 2021
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                                        Address: 10/2 Mukand Gavanpada Mulund East Mumbai 400081

                                        On 12th March 2021 I visited Indian Oil Petrol Pump (Vashi Petroleum Gala No 2) for filling in fuel and ordered Rs1200 worth petrol. This was done and I received receipt to that effect. Copy is attached.
                                        On reaching home I came to know from my bank statement that I am charged twice within a span of 30 seconds.
                                        This happened at about 8.30am
                                        I made the payment using HDFC Debit card.

                                        I requested the merchant for refund but he has not responded positively so far. Now he is not taking my phone calls. This is a fraud OR malfunction of the instrument.

                                        I would request you to please initiate action, penalize the merchant and arrange to give me refund of Rs1200 as soon as possible.

                                        Last four digits of my debit card are 2267

                                        Please let me know if you need any more information
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