Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devanand Malakar
Aug 9, 2021
Report
Copy

I purchase fuel using paytm qr scan code at IOCL petrol pump (Sharda Suman Enterprise) in shalimar bagh, Delhi vide transaction id - [protected] on 09/08/2021 for Rs. 200. As per current government regulations, the fuel transactions have 0.75% rebate on the amount of fuel purchase when paid using wallets or cards (or cashless payment options).
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Ving102003
    Aug 8, 2021
    Report
    Copy

    I returned a product on Amazon on 21st July and they initiated the refund on 22nd July, so i called Amazon Customer service, they told me that we are giving you the refund reference number, RRN
    : 74332741201120098590736
    And transaction id : 3INVcQeuNuqeNKUDJOOO
    And also the Processor Trace ld :
    THM[protected]
    But when i given these information to Paytm Customer service they told they don't have any refund regarding these transactions id and reference numbers, please help me out.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Naresh Kudtarkar
      from Chennai, Tamil Nadu
      Aug 8, 2021
      Report
      Copy

      Address: Noida

      I have made a payment of Rs. 302 on eyemyeye.com using Paytm Postpaid but the Payment got failed and the refund amount not credited back to my account even after 2 weeks and I even got message from PAYTM that they will credit the amount of failed order but still not credited to my account please resolve the issue

      Order id
      EY[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dr. Divya Pai
        Aug 6, 2021
        Report
        Copy

        Address: #17 DNP Layout

        Since two months I am not able to recieve money through paytm. Two transactions done by my patients, they have sent receipt but I didn't get money. Their money got deducted. Please do the needful.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rahulkr1995
          Aug 6, 2021
          Report
          Copy

          I sent 50 rupees from my paytm to some number but it is showing pending since yesterday which is RRN ID[protected], Dated[protected] now my money is neither returned nor reached to him. Please solve my problem as soon as possible
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mouli balam
            Aug 4, 2021
            Report
            Copy

            I made a transaction on[protected] at 10:30 am money was debited but receiver didnt get that, pls slove my problem
            Rpn:[protected]
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harish1963
              Aug 3, 2021
              Report
              Copy

              I am Harish Chandra Singh, my paytm business account associated with phone number [protected] in non veg restaurant, new navy nagar, colaba mumbai 400005.my sound box machine was stop working in May 2021 and your associate Mr.Shivam( Mobile No. [protected]) has not responding as i have taken sound box from him since then, i called him 100 times he is not responding. and they are charging every month for a sound box machine which is not working.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anjalii Tibrewal
                Aug 2, 2021
                Report
                Copy

                My ticket was booked through paytm on 16th june but the flight was cancelled and team was not initiating the refund as air india had not initiated the refund and paytm had asked me to wait for 45 days due to covid. Now air india have initiated the refund but paytm is delaying from their end. They are not responding to my emails or customer service platform on time. Firstly they were delaying due to air india and they had excuses but why now even though air india has initiated the refund. I want it asap or else i have to take this complaint further.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  amitkrhb
                  Aug 1, 2021
                  Report
                  Copy

                  Address: paytm

                  Sir I was buy fastag through paytm in febury21 but I am use tag in june 21 but fastag not working in toll palaza then i call couster care dept in ptm fastag they has told me your veryfication is not done then i was pay dubble amount in toll plaza this is five time I was total pay Rs 1000 to toll plaza
                  then paytm has told me i am replace your tag but i canot retrun dubble amount which one you was pay to tollplaza
                  so I request you plz taken a action to paytm

                  amit kumar
                  ph [protected]
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Venkatesh Rajkumar
                    Aug 1, 2021
                    Report
                    Copy

                    Website: paytm.com

                    Respected Sir,

                    This is Venkatesh Rajkumar here . On April 16 between 5:50 PM to 6:10 PM in my Paytm Account Fraud Transactions happened in the postpaid. Regarding paytm postpaid which is worthless and i havent used it easily for the past 3 months as there are a lot of restrictions.Seems the fraud guy accessed my account and he closed my postpaid account and opened my new postpaid account with the Credit Limit of around 44000..And he did the transaction for 43996.62(Postpaid) and also he did the fraud transactions in my wallet of around 97.38(Wallet) so total Around 97.38(Wallet)+43996.62(Postpaid)=44094 INR. I have clicked the Phishy link logged in and caused all these and i logged out immediately.These are all fraudulent transactions done by Fraud guy [protected] even if you search him truecaller it shows as fraud without the name and phishing message came from that number only. Tried reaching Paschim Gujarat Vij Company Limited which major transaction happened of about 35044/- They are saying the same thing they seems to be Electricity Org and some consumer paying the bill and cannot be recovered and they suggested us to register a Police Complaint and they can support based on police investigation. I have taken this much time because i have raised two complaints[protected] April[protected] April)) in Paytm but no Support from your end I have attached the Postpaid Statement which all transactions happened including paytm wallet fraud transaction of 97.38. Please consider this as a Police Complaint and file FIR on this . You can reach me at any time without any consent . I request you to take necessary action and cancel all these transactions that happened in postpaid. Let me know in case any forms need to be filled and will fill accordingly . FYI Basically I'm from Bangalore but currently i'm in my Native Thanjavur as i'm affected by Covid 19 for the past 15 days. Please let me know if any other details are required.CyberCrime Incident Also Raised for the same Acknowledgement Number : [protected].Phishy Message, Fraud Transaction Details of Postpaid Statement and Wallet Fraud Transaction, Cyber Crime Complaint Acknowledgement details are attached.

                    I replied through App also for the same issue which you asked for the details to bring more clarity. Please reach out to me in all ways if you need further information. Expecting positive reply from your end

                    Thanks and Regards,
                    Venkatesh Rajkumar
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ankushs00
                      Aug 1, 2021
                      Report
                      Copy

                      I initiated a mobile recharge for Airtel via PayTm but the transaction failed. However the money was deducted from the bank account. Till now its not refunded. This is so unacceptable.
                      Aug 04, 2021
                      Updated by ankushs00
                      Its been 4 days and no refund has been initiated
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dar Arsheed
                        Jul 30, 2021
                        Report
                        Copy

                        Address: LAHARWAL PORA, QAZIPORA, PATUSHAY, BANDI PORA

                        Hello one97communica, I faced a problem[protected] at 12:34pm . I got a message from J&k bank You have lost two thousand rupees from one97 COMMUNICA. The amount deducted sucessfully In my bank account But don't refund in my j&k bank. I am sending screenshot of the massage which is send from j&k bank.

                        Please i am a poor man help me and solve this problem and to get refund my two thousand rupees as soon as possible. what is one97communica. Give me some information about it

                        Name. Arsheed Ahmad dar
                        Phone number. [protected]

                        I have made complaint before in which I got the date wrong . I wrote this date at that time[protected]. The correct date is[protected] at 12:34 pm
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          srmardhekar
                          Jul 30, 2021
                          Report
                          Copy

                          Address: Mumbai Mahrashtra

                          Dear Sir,

                          In the month of March and April. Some fraudster has used my PAY TM wallet and looted my hard earned money.
                          Initally it has debited to my hdfc account, HSBC and Amex account and credited to My PAYTM wallet and then money has been transferred to some other account which I dont know. I have compliant to HDFC, HSCB and Amex cyber cell as well. Also I have complaint to PAYTM also however there is no proper response
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Poonamjais
                            Jul 30, 2021
                            Report
                            Copy

                            Address: Bhagat singh nagar no.2

                            Deduct 252 ₹ from my paytm wallet automatically. This transaction is not done by me... Please do needful and refund my money
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rmrbd7
                              Jul 28, 2021
                              Report
                              Copy

                              Rs. 590/- debited from accounts but the merchant kamaayurveda denied the payment. My banker axis bank want confirmation from your side for not receiving the money.
                              Payment reference
                              No. -[protected]...
                              Dt. 18.07.2021.
                              Payment id[protected]

                              Regards
                              R k srivastva
                              [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Justin Meade
                                Jul 27, 2021
                                Report
                                Copy

                                My accout wont let me link my card or anything it won't let me add or request money either
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Suraj7759
                                  Jul 27, 2021
                                  Report
                                  Copy

                                  I have made transaction of rs 10001 on 22july from paytm wallet to rummy noboob (billdesk) but at the time of transaction the amount is deducted from my wallet but from merchant side the transaction is failed at the time
                                  After consulting payment and rummy noboob and billdesk every is denying to receive the money.
                                  Jul 27, 2021
                                  Updated by Suraj7759
                                  This is my transaction details

                                  Jul 27, 2021
                                  Updated by Suraj7759
                                  Plz help me to get my refund
                                  Have You received your amount ?.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Singh Karamjit
                                    Jul 26, 2021
                                    Report
                                    Copy

                                    Amount of Rs.500 transferred from my Paytm wallet Mobile No [protected] on dated 10/05/21 to Mobile No [protected] (Air Force Officers Institute, Chandigarh) transfer ID No.[protected], but this amount credited to A/C No.[protected] (Same Mob number) which is in the name of Surinder Kaur which was linked to paytm but the amount was intended to transfer to Air force Officers Institute. Surinder Kaur, having same mobile no [protected] which is still linked to Paym wallet. I came to know after make payment from the Air force Institute that they are using the mobile no [protected] for more than a year. This wrong transaction happened due to not de linking of Paytm wallat of Surdiner Kaur by Paytm team.This matter is already discussed with Mr. Amandeep Sharma on his mobile no [protected] repeatedly.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kaur Rashmi
                                      Jul 26, 2021
                                      Report
                                      Copy

                                      Address: Barabanki Uttar Pradesh

                                      My refunds
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nand1234567890
                                        Jul 25, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I purchase an item from boat an headphone payment through paytm qr scan. After sometime i cancell that product order after that paytm shows money refunded to customer by debit card
                                        Bank refrence no. [protected]
                                        But i didn't recieve in my account. I contact paytm and sbi both by tollfree no. But they dont have any clear response.
                                        Payment date[protected] refund time 01:20 amount is 2349
                                        Jul 27, 2021
                                        Complaint marked as Resolved 
                                        Thank you very much i appreciate
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit