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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20044
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 40

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J
Jeenil
Jul 4, 2021
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I am on petrol and pay money via Paytm suddenly money send to other number bit company cannot do anything
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    A
    Anilkumar Jaiswal
    Jul 4, 2021
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    Address: jamunipur sidhavna lalganj azamargh UP 276203

    Dear Team,

    Am paid bill payment online net banking but my amount debit my account bill not credit please find details payment

    Payment Id :[protected]
    Payee Id :[protected]
    Consumer Code :[protected]_UPPCLRURA
    Payment Amount :INR 4, 179.00
    Date of Payment : 06/15/2021 12:00:00
    Payee's Nick Name : PAYTM MOBILE SOLUTION
    Payee Name : PAYTM MOBILE SOLUTION

    Bill payment of Rs. 4, 179.00 on June 15, 2021 towards PAYTM MOBILE SOLUTION has been debited successfully from your Savings AccountXX7471 vide Payment ID: [protected]; Consumer Code:[protected]_UPPCL RURA; Bill Reference Information: PT75160572049220210615175249230.

    Kindly do the needful at the earliest.

    Thanks & Regards

    Anilkumar jaiswal

    [protected]
    Jul 05, 2021
    Updated by Anilkumar Jaiswal     Dear Team,

    Am paid bill payment online net banking but my amount debit my account bill not credit please find details payment

    Payment Id :[protected]
    Payee Id :[protected]
    Consumer Code :[protected]_UPPCLRURA
    Payment Amount :INR 4, 179.00
    Date of Payment : 06/15/2021 12:00:00
    Payee's Nick Name : PAYTM MOBILE SOLUTION
    Payee Name : PAYTM MOBILE SOLUTION

    Bill payment of Rs. 4, 179.00 on June 15, 2021 towards PAYTM MOBILE SOLUTION has been debited successfully from your Savings AccountXX7471 vide Payment ID: [protected]; Consumer Code:[protected]_UPPCL RURA; Bill Reference Information: PT75160572049220210615175249230.

    Kindly do the needful at the earliest.

    Thanks & Regards

    Anilkumar jaiswal

    [protected]
    Jul 06, 2021
    Updated by Anilkumar Jaiswal     Dear Team,

    Am paid bill payment online net banking but my amount debit my account bill not credit please find details payment

    Payment Id :[protected]
    Payee Id :[protected]
    Consumer Code :[protected]_UPPCLRURA
    Payment Amount :INR 4, 179.00
    Date of Payment : 06/15/2021 12:00:00
    Payee's Nick Name : PAYTM MOBILE SOLUTION
    Payee Name : PAYTM MOBILE SOLUTION

    Bill payment of Rs. 4, 179.00 on June 15, 2021 towards PAYTM MOBILE SOLUTION has been debited successfully from your Savings AccountXX7471 vide Payment ID: [protected]; Consumer Code:[protected]_UPPCL RURA; Bill Reference Information: PT75160572049220210615175249230.

    Kindly do the needful at the earliest.

    Thanks & Regards

    Anilkumar jaiswal

    [protected]
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      V
      VICTOR MAITY
      from Kolkata, West Bengal
      Jul 3, 2021
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      Address: Sahebabad, dhapa, kol-105

      Account details-
      Victor Maity
      Registered mobile nm-[protected]

      I was booked bus ticket through paytm postpaid on paytm 2weeks ago. That bus was cancelled by the bus operator and then I was raised a ticket and asked my refunds.
      Paytm care told me that they initiates my refund but still I have not received it.
      If any refunds initiated it will create into 48 hours max in paytm postpaid.
      This is paytm's rule.
      But still the refund not credited in my postpaid account.
      Also paytm harrashed me on this case.

      PNR:[protected]
      Vendor PNR :[protected]
      Ticket No: 22ATNC2
      Paytm Booking ID: [protected]
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        V
        Vivek Mandal
        Jul 3, 2021
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        I have recharge to my mobile no. As per below details but the recharge was unsuccessful. Money deducted. Please verify and confirm.

        Dear Customer, You have made an online payment of INR 1499.0 towards PAYTM MOBILE SOLUTION from your Account on Jul 02, 2021 at 21:28 hours. The Transaction ID is [protected].

        Regards

        Vivek Mandal
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          R
          rkumar1975
          from Delhi, Delhi
          Jul 2, 2021
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          Dear sir I have many request for fraud with me via Paytm postpaid for Rs 15600 but Paytm is not any action regarding the same. I have not done any transaction for Rs 15600
          Order Id: [protected], Amount: 100, Remarks: Recharge Of Vi [protected]
          Order Id: [protected], Amount: 500, Remarks: Recharge Of Vi [protected]
          Order Id: [protected], Amount: 5000, Remarks: Recharge Of Vi [protected]
          Order Id: [protected], Amount: 5000, Remarks: Recharge Of Vi [protected]
          Order Id: [protected], Amount: 5000, Remarks: Recharge of Airtel Mobile [protected]
          Jul 02, 2021
          Updated by rkumar1975           Complaint is not resolved
          Jul 02, 2021
          Updated by rkumar1975           Paytm postpaid fraud by Paytm employees
          Jul 02, 2021
          Updated by rkumar1975           Total fraud
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            S
            sooraj sagar
            Jul 2, 2021
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            Cant cancel edc machine service and its rental amount.

            Address: manjunatha garments chamaraja pete sagara, shimoga dist

            We ddint using paytm edc swipe machine form past 1 year and we sent a cancel request and raised a so many complaint more than 10+ times we talked to paytm business customer care and sent 3-4 emails from 1 year, they telling same as ( we will cancel this service in 12-15 business days....
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            S
            sooraj sagar
            Jul 2, 2021
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            INB/[protected]/PAYTM MOBILE SOLUTIONS
            PVT LTD/

            every month 27th date this amount is deducted from my bank a/c without any reason.
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              T
              The Life\'s Blessings
              Jul 2, 2021
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              Hi there,

              On 30 june 2021 .I initiated a transaction of 15k from my bank account to my paytm saving account..two times it showed failed transactions.. Money also deducted from my bank account. Now its been 2 days..still haven't received my15k amount back.. Its really a very dis hearting for me as through paytm only I do all the transactions every time.. And now because of paytm I lost a huge amount 15k which was a life saver for me..as a private employee 15k is a huge amount for me..please do refund my amount 15k back to my bank account.. As soon as possible. Please expedite the refund process.
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                P
                Piu1994
                Jul 1, 2021
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                Every month Paytm NOIDA is deducting my 1000/- rs from credit card without any reason my money going from my bank. Please give me refund of those amount.
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                  M
                  mnv12
                  Jul 1, 2021
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                  Paytm First Games is a big time cheater and they people of their hard earned money with rummy game on the platform. I asked for a refund of my money which was lost due to technical glitch, for that they made me lose so many games and money by providing bad cards for consecutively so many games.
                  They say the cards are shuffled randomly but it is not true at all.
                  +1 photos
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                    H
                    Hemanth2003
                    Jul 1, 2021
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                    Im hemanth gupta, transfered 200rs for the dost submittion but I didn't get any confirmation letter and it shows the payment was not completed..
                    Solve my problem soon
                    +1 photos
                    Jul 01, 2021
                    Updated by Hemanth2003                     Solve our problem soon
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                      N
                      Neer@5514
                      Jul 1, 2021
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                      Resolved

                      I had ordered 4 books on Amazon on 22th June, 2021. The payment for that, I had done through paytm debit card. Later on, I cancelled one book. The refund for that was already initiated from amazon.

                      The following is the refund reference number:

                      74332741174117380409180

                      But, the refund is still not credited to my bank account (Paytm).
                      +1 photos
                      Jul 2, 2021
                      Complaint marked as Resolved 
                      Paytm customer care executive contacted me via telephonic conversation and resolved my concern humbly by giving appropriate instructions. Actually, the issue was from my side! Thanks to whomsoever it may concern!
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                        N
                        Neer@5514
                        Jul 1, 2021
                        Resolved
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                        Resolved

                        I had ordered 4 books on Amazon on 22th June, 2021. The payment for that, I had done through paytm debit card. Later on, I cancelled one book. The refund for that was already initiated from amazon.

                        The following is the refund reference number:

                        74332741174117380409180

                        But, the refund is still not credited to my bank account (Paytm). I have contacted Paytm care for the same concern. But, I haven't got any response from their side till now.
                        +1 photos
                        Jul 2, 2021
                        Complaint marked as Resolved 
                        Paytm customer care executive contacted me via telephonic conversation and resolved my concern humbly by giving appropriate instructions. Actually, the issue was from my side! Thanks to whomsoever it may concern!
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                          N
                          nimmi999
                          from Nagpur, Maharashtra
                          Jun 29, 2021
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                          Address: mumbai
                          Website: www.paytm.com

                          I purchased grocery from Grofers App and while making payment i tried to make payment thru PAYTM and it failed but money got deducted from my account

                          amount was deducted twice as per my bank and transaction was failed.
                          after ten attempts i could speak to cust care rep of paytm but he said he can not do anything as he has no details.

                          now PAYTM is not giving me any reply any response.

                          Transaction Amount: Rs. 2, 229.00

                          Transaction Date: May 31, 2021

                          Payment ID:[protected]

                          Consumer Code:[protected]_PAYTM and

                          Bill Reference Information:[protected] and

                          Transaction Amount: Rs. 2, 372.00

                          Transaction Date: May 30, 2021

                          Payment ID:[protected]

                          Consumer Code: WWWGROFERSCOM[protected]

                          Bill Reference Information: [protected]
                          Jul 10, 2021
                          Updated by nimmi999                           no ne has bothered to get back on this stealing of money from me
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                            A
                            Aravindreddy k
                            Jun 29, 2021
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                            Address: RL NAGAR , nagaram municipality, Hyderabad

                            I am Aravindreddy, i am from Hyderabad my car also here,
                            But i got message from fastag my car crossed kalaparru toll plaza andhra pradesh,
                            Paid Rs 35.0 toll for TS08GV9669 at Kalaparru on 29 Jun 2021, 03:45 AM. TxnId: 851624918663511074471P.Updated Paytm Bal: Toll Wallet- Rs 115
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                              U
                              Uua
                              Jun 24, 2021
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                              Transaction for [email protected] to PAYTM MOBILE SOLUTION Pvt Ltd has been completed successfully with reference id[protected]. Money not transferred to merchant's account and hence order cancelled. Kindly refund the same back
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                                S
                                shubhamDub
                                Jun 22, 2021
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                                Hi, money got deducted through multiple fraudulent transactions via UPI. Total money deducted is approx 98k with multiple transactions with same amount.

                                Please help. Attaching screenshots for reference. Mobile no., Bank and UPI of fraudster is also visible in screenshots.
                                +6 photos
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                                  B
                                  BonnysonT
                                  Jun 21, 2021
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                                  Money deducted but purchase haven't received
                                  I haven't received my purchase from a game called ( top war mobile) nor I got refunded so I kindly ask you to please let me have my purchase or refund the

                                  Dear Customer, Thx for INB txn of Rs.449 frm A/c X1802 to Times of M. Ref IGALIHTSH6 on 17Jun21.
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                                    C
                                    Connect.Vishnu
                                    Jun 20, 2021
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                                    Date of the Incident-27 october 2018.

                                    I booked a flight ticket in paytm on the aforesaid date, with regard to a round trip from coimbatore-mumbai-coimbatore for my entire family which costed me about 27, 892. The ticket was booked on jet airways and the travel date was on 23 March 2019.Due to the issues faced by jet airways during the time, the flight was cancelled and i contacted paytm for the refund. Since 2019 my refund was not made and whenever I contacted their customer care they are being rude at me and often they close the issue as resolved without giving proper reply.They even tend to manupulate the chat replies according to their wishes.

                                    I am ready to provide any details if required to concern authorties.

                                    Since the ticket contain lot of personal information I am not attching the same herewith.

                                    I swear that the aforesaid matter is true.
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                                      amit barman05
                                      Jun 20, 2021
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                                      Address: baidyapur, gangnapur, nadia, west bengal, 741256

                                      On 19 th june and 20 th june I add 25000 rs on paytm wallet through UPI as per terms and conditions I get two time 150 rs total 300 rs cashback on my paytm wallet. but my two 150 rs (300rs)is still pending not reflected on my paytm wallet. So sir please help me for this two times 150 rs(300 rs) cashback which I eligible. My paytm no- [protected], paytm holder name- apurba barman, email- [protected]@gmail.com, description bellow I sent some screen shot as proof where's mentioned I eligible this cashback!!
                                      +7 photos
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