PayTM Mobile Solutions Complaints & Reviews

To orders list

Order no :
[protected]
Order total :
Rs 00 8jul '17 9:21 pm

Product description
Status (All)
Quantity
Price
Oneplus5
Oneplus5

Cancelled

1
Rs 0
Ambrane power bank 1
Ambrane power bank 10000 mah

Cancelled

1
Rs 0
Select your issue category

Sir,
Please help me paytm website shopping the order justice the compliants.

I was order 1 tb seagate external hard disk on 8 july 2017 09:23 pm in 100℅ discount. And and order was successfully placed. I was order continually 3 hard disk and all order are placed successfully. But today company cancel my all order and send text msg for apologies. As a e-commerce company its a duty that company should deliver product after successfully placing order. My all there order number are following.
1. [protected]
2. [protected]
3. [protected]
I have all screen shot and order history and i can show you when needed. Kindly help me out on this.

During mobile recharge i have worngly selected the deals of 500/- rupees but the order no. [protected] on dated 7th july2017 and amount 539/- was failed. The recharge amount of 39/- was refunded out of 539/-.

So i request you to kindly cash back me.
My mob: [protected]

I am Saurabh Makhija a privilege paytm customer. I had a very bad experience with paytm this time which has forced me to make a complaint against paytm to national consumer helpline. My complaint reference number is 331944 for which my complaint is filled and i am writing my problem here. I ordered an ifb microwave owen which i received on 28th june 2017 in an unsealed and unpacked box after which i requested for return of this item and wanted my refund as it was not a brand new sealed piece product. After 2 days i got a email from paytm customer service to share the images, serial number and barcode of the product and i was told to wait while the seller approves my return and after that he can arrange a pickup of the product. Its been 10 days i am calling the customer service everyday to arrange a pickup a after which i can get my refund and today i got a reply by email to email a job sheet which is provided by brand of the product at the time of installation free visit by the engineer. I explain them again that i dont want to go ahead for installation as the product was unsealed not defective and job sheet is only provided after demonstration of the product. At the end they replied that seller cannot accept the return without job sheet which made me very disappointed. The seller personally contacted me and i explained the whole issue and simply asked for my refund. Seller agreed and said paytm will arrange a pickup for the product which is not done yet. Evey day when i call them they say we have highlighted your concern and will be done soon and its been 10 days. Now i want you to kindly resolve my matter, arrange a reverse pickup of the product and refund my money after that. If not resolved then i have to register this complaint in consumer court against paytm so they can take a strict again and they can help me in getting my money back as my refund of the product.

I had ordered a smart watch Worth Rs 1999 from Paytm. But it turned out to be defective and does not work. I had to gift this watch to my father on Father's day on 18th June 2017, hence it was opened on that day. The delivery of the watch was done on 23rd May, 2017. But after opening it simply didn't work. I complained to Paytm on their website, but they refused to replace or repair the watch. I was told as per the product policy I should have reported the problem in 15 days. Since it was a gift, it had to be opened on a particular date. I never thought a reputed site like paytm could sell defective product. But Paytm has simply refused to help in this matter. It was really an embarrassing moment for me. Hope I get any help from consumer forum.

Product Red Tape Mens Tan Formal Shoes purchased vide order no. [protected] from PAYTM on 15 october 2016. Returned the product due to qulaity and size issue. Paytm accepted returned product, delivered back to the seller on 5th nov 2016. Refund not received in Bank Account. Emailed and raised complaints to PAYTM many times but they are telling to contact with Bank. Also I have sent them bank statement for the period, but no action are taken back till now. Bank also denies. I want complete refund back into my account, as payment was made through Rupay card from my savings account in my Bank. Further many time I have submitted the bank account statement but still they are denying the fact and just keep on telling us to contact the bank only. And when we conatct our bank they are asking some refernce number or ARN without which even they are unable to take any action.

Sub: Paytm uber wallet with a balance of Rs 600/ and above vanished suddenly on 29/6/2017
I had two Paytm accounts
As I was unable to operate uber thro existing Paytm account, I opened Paytm ac thro uber app and operated my uber transactions thro this ac for a long time without any problem
First opened Paytm account was not operated and became dormant since January 2017 with a balance of Rs 77/
On 25th June I added Rs 300/ thro net banking. I booked uber for airport and the charge was Rs 228.58 paise. The balance after deduction was about rs600/
On 29th June when I booked uber it asked for authorisation and when authorised the balance became Rs 77/ which is the balance of dormant Paytm ac
My Paytm linked uber disappeared
I gave so many complaints with screen shot proof to Paytm and uber but all in vain
Uber transactions are only in Paytm uber linked ac which vanished
My existing Paytm ac will not show any uber transactions
This itself is a proof that my Paytm uber wallet vanished
I am a senior citizen and please do needful and credit the amount in the Paytm linked uber ac to my existing Paytm ac
With regards
Aruna

I recharge my aitel no.[protected]
For 349 rupees recharge
Recharged not recived but debit my money plz refund me back
Order no. [protected]

Maine apne paytm account se bank acoount main money send kiya tha jo ki mere account main nhi aaya .

Respected Sir/Madam,

I have cancelled 3 E-TICKETS and the refund is showing as "REFUNDED to PAYTMAG". Since the amount has not been refunded back to the accounts from which the transactions were made, i here by request to consider the matter and please take necessary steps to forward my amount.

The Transaction details are given as follows:

Ticket 1:
Transaction ID: [protected]
Transaction date: 20-Jun-2017
Cancellation ID: [protected]
PNR No: [protected]

Ticket 2:

Transaction ID:[protected]
PNR No [protected]
Cancellation ID:[protected]
Cancellation date: 17-Jun-2017 12:45:33 HRS
Transaction Date: 17-Jun-2017

Ticket 3:
Transaction ID:[protected]
PNR No [protected]
Cancellation ID: [protected]
Date of Cancellation: 17-Jun-2017 12:44:40 HRS

I Didn't Get Free Card Holder With Ordered Product So Please If Get Me My own
Order Completely Or Else Refund It

I booked a flight through Paytm for 7th July 22.55 Indigo on Apr 2, which cost Rs:4412/-
On Apr 27, I requested for a modifcation and received a confirmation mail as well as the new ticket with the same PNR number and I was charged with extra Rs:1532/-
On June 30, while onboarding, I was informed at the airport that my booking has been canceled whereas I did not receive any notification, neither did I request for any cancelation. Thus I was forced to book another flight which cost me extra bucks (around 10000).
I was informed by Paytm that I will get a refund of the extra amount [i.e in this case it is[protected]=6000/-]
It has been one week already and no refund credited yet.
Meanwhile, I got to know from Indigo that my ticket was cancelled by the agency on the same day of modification (27th April) and they have returned 1400rs. which also Paytm has not returned to me.

My paytm order is [protected]. I placed the order for oppo F3 gold mobile but received oppo A57. from two days, I am trying to contact paytm regarding the wrong product delivered of amount 20k. I've sent mails as well as request from app account also but not getting any response from your side. Its completely the harassment for the customer as there is no customer care number where we can talk to executive directly. Plz resolve my issue asap.
regards,
Silky Gupta
[protected]

Google play purchase didnt receive the product
Hello,
I purchased some game gems inside a google gaming app on 4/07/2017 for Rs.3100/-. But I didn't receive my game gems which i purchased from a google play services. Please check this transaction and refund me the same.
Transaction id :IGABPDLJT9
Date:4/07/2017
Amount: Rs.3100
Google app: Dragon City

Thank you
Daimei Chunphanglunglu
[protected]@gmail.com

CHEATING & FRAUD and CAUSING MENTAL BY PAYTM CUSTOMERCARE
Reference no 32100016 & 31767037

Sir, I have requested to paytm that I want to return the parcel owing to the reasons that there are sizing problem and they have accepted my return request and after several reminders provided me the following details for reverse pickup
I am Pooja and I understand that you wish to return the product "Khadim's Women Red Slippers" against the Order [protected].
As per the system, a courier partner is already assigned for the return pickup. Here are the details:
Courier Name: Bluedart Return
AWB/Tracking ID: [protected]
Expected date of return: 17/06/2017
I am Pooja and I understand that you wish to return the product "The Vanca Maxi Dress In Marsala Print With Scalloped Neckline And Pleated Waist" against the Order [protected].
As per the system, a courier partner is already assigned for the return pickup. Here are the details:
Courier Name: Bluedart Return
AWB/Tracking ID: [protected]
Expected date of return: 25/06/2017

After that when I coordinated with Blue dart courier for reverse pickup and they refused for reverse pickup I again coordinated with Paytm and they replied that I have to self ship the parcel to this address
June 30, 2017
Hi Charan,
I will do my best to work with you to resolve your issue. I understand you have a concern regarding your order [protected].
We understand your concern regarding pickup but as per our respective team pickup is not available at your location hence we request you to kindly self ship the product mentioned below :-
Amit Kumar, [protected]
NuvoEx Logistics Pvt Ltd.
(Paytm-RPC) Plot/ no. 142, Dhulsiras village Sector-24, Dwarka, New Delhi 110077

When I self shipped the parcel paytm refused to accept the parcel

If the problem has not been sorted I have to approach Consumer forum for redressal of my grievances & compensation

My registered paytm number is [protected] and i had order a sparx sandal and its cashback is 100 rupees and promo code is successfully applied and its more then 48 hours i didn't got my cashback and company says we will give you cashback in 24 hours . This is the 2nd time i am getting this problem first time they had claimed me too fast but now they are not responding me

My number is [protected].
It was recharged with Rs.1000/-.
But it is not showing in the balance.

My language is automatically change to Tamil.
I want to bring it back to English.

Rs.1000/- is deducted from my bank account.
But not credited to Paytm account.

this error happened 5 days back, when recharging was done.
And the language was changed 4 days back.

I purchased Provogue Black Formal Shoes from PayTM on 15 JUN 2017 and selected the FUT1250 option for 1250 electricity bill discount coupon. My order ID is [protected] but yet not received any coupon and customer care guy is saying there is no coupon attached for this order. One of my friend also took that shoes but he also not received any coupon. I waited for 15 days because in terms and condition it's written that coupon will be delivered to you in next 15 days after return period completes.

My ptm no [protected] I recharge no [protected] successfully but no message recharge

Dear sir/madam,

I had taken a prestige induction cook top from your company in the month of april 2017 but now i m not able to see the ordered detail. I received the product on time. I orderd this product to gift my uncle at my native place & i gifted the same to him in the month of april 17.

Now when he tried to use it its not heating. He tried to consult the electrician but they told them that its in the warranty so contact to the company from where you purchase it.

Request you to please check the same & do the needful to resolve the same. You can contact me on my mobile no [protected] & you can also send me mail on my mail id [protected]@gmail.com same registered with you.

Awaiting for your response.

Regards,
Vivek bhatt
[protected]