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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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R
raj4ever08
Jul 5, 2017
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Address: Kolkata, West Bengal, 700103

Regarding order no [protected], NB Transaction No[protected], in Paytm site its showing payment successful but from school end they are saying its not updated on their end. I have raised multiple complaints (latest reference no:[protected] but still now not received any proper communication or update from Paytm for this issue. Yesterday 04/07/2017 I received a email from [protected]@paytm.com mentioning I have not updated my Order no so its getting delayed. I tried to reply to the email from my gmail id and its getting undelivered every time. I tried to send from my Yahoo id and that also failed to delivered. Then I called customer care and they took the complaint and arranged a call back for today 05/07/2017 (reference no[protected] but till now I have not received any call. Its really very poor customer service till now provided by Paytm and no one bother to solve my problem. So again I am raising one complaint to look into my issue. Please please look into this matter
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    vaibv2111
    Jul 5, 2017
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    Address: Mumbai City, Maharashtra, 400068
    Website: www.paytm.com

    Hello all,
    I Had booked international ticket from MUM to Singapore (round Trip), and I made mistake in typing my middle name. It should be DASHARATH but I booked ticket with typo error as DASHRATH.
    PNR is "SDTAPX"
    From last 7-8 days i am continuously taking follow ups with PAYTM, they informed me that correction will be done within 48 hours.
    But day by day I am getting same answer.
    Still there is no correction done from PAYTM and it is troubling me a lot as I don't have any other option than following up with them continuously.

    PAYTM order ID: [protected]
    Please advise. trip is on 16th AUGUST but i Have to apply for VISA prior to this.

    Thanks in advance..!!!
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      K
      kiran kumar Bala
      from Tanuku, Andhra Pradesh
      Jul 5, 2017
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      Address: Anantapur, Andhra Pradesh, 515001
      Website: IRCTC

      I have already complained about my refund which was debited twice from my account when I tried to book a ticket through IRCTC mobile app.Since I got a reply mail bout no action was taken against it.
      Please respond to my complaint as early as possible and resolve.Other wise I am going to file a suit against you.
      Please reply me with a suitable sollution.
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        S
        Shelley Nanda
        Jul 5, 2017
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        Address: 560037
        Website: Paytm

        Hi Team,

        Unfortunately I have done wrong transferred to a fraud account.Request you to take action on them and please revert it back to my bank amount .I have contacted to my Bank they have suggested me to raise complain with Paytm so that it can be taken forward. So I am raising a case with below transaction details and person details.

        05 - Jul-2017 - Arif latif ([protected]) - 2500/-
        04- Jul -2017 - Vijay Meena ([protected]) -6000/-

        Thanks
        Rumanee
        Jul 05, 2017
        Updated by Shelley Nanda
        Please explain how its got resolved ?
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          V
          Viraj Joshi
          from Nagpur, Maharashtra
          Jul 5, 2017
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          Address: Nagpur, Maharashtra, 440013
          Website: paytm iste is not work

          Ear Sir,

          Today i paid to my postpaid broadband connection tikona amount of Rs, 633 with use a recharge paytm movie ticket but are not send any kind of email or sms please confirmation in paytm side my status my order no [protected] and tikona user id is [protected] viraj joshi my paytm register cell no [protected]. i inform to immediately call center but they said you send the mail by as per paytem customer care. use the coupan code is coupn : paytmfun
          attach image copy for details. hoping to get an positive reply for your side .

          regards,
          viraj joshi
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            M
            Manikanta R
            from Bengaluru, Karnataka
            Jul 5, 2017
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            Address: Bangalore, Karnataka, 560086

            Hi sir

            My order id [protected], i was placed an order for lg 80 cm (32) hd/hd ready smart led tv 32lh576d through paytm and i got the delivery on 01/07/2017 and almost 5 days we have approached lg customer care and paytm customer care but till now no response from both of them for the installation. We have called 3 times to lg customer care and they are registering the complaints after that no response from them. Please help us to do the needful asap.

            My mobile number - [protected]
            Email id - rmk. [protected]@gmail.com
            Jul 05, 2017
            Updated by Manikanta R
            be careful, i got a call from hackers and asked me my card number and OTP number to refund the amount, dont share your card and OTP number to anyone.
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              S
              Sarvesh Mc
              from Bengaluru, Karnataka
              Jul 5, 2017
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              Address: 560061
              Website: paytm

              I've ordered for a uimi u9 power bank from paytm website & received it on 2nd july 2017 after being applied for 15% cashback on my prepaid order (Online payment through paytm wallet) which gets credited within 24 hours of successful shipment delivery
              But even after 24 hrs. Of product delivery paytm is neglecting to add cashback of rs.96 by saying no confirmation from my bank side and when i've asked about this cashback from bank people they told that there's no confirmation needed to add cashback money to paytm wallet
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                M
                Mukesh gupfa
                Jul 6, 2017
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                Address: Alwar, Rajasthan, 301001
                Website: [email protected]

                Sir Maine ek Lenovo k6 power 4gb 32gb online paytm se liya h Jo ki Mujhe[protected] ko Mila h Iska camera kaam nahi kar raha h please isse badalvane ka kast kare shipment no. #[protected] order no. #[protected] billing date[protected] krishan Kumar Gupta jublie bass Madan kuti nirwana hotel ke samene alwar Rajasthan 301001 mo. [protected] [protected] [protected]@gmail.com
                Jul 06, 2017
                Updated by Mukesh gupfa
                Sir kripya mobile jaldi bhej dr
                I cancelled an order on the day i placed it. I paid through debit card. But i haven't got any refund till date. When i asked them, they told it is already refunded to my bank account. I sent them my account statements. But they didnt help me .
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                  J
                  Jayant Jadhav
                  from Kolhapur, Maharashtra
                  Jul 5, 2017
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                  Address: 416301
                  Website: paytm.com

                  Landline bill payament paytm not paid successfully to bsnl india
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                    V
                    vishwa310
                    from Chennai, Tamil Nadu
                    Jul 5, 2017
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                    Website: paytm.com

                    Am recharged to AIRTEL Number([protected]), but came in notice recharge failed amount 69/-Rs, from sbi net banking by websit paytm.com on July 1st 2017.

                    My mount is not refunded to bank account till to date, so please refund the money as early as possible.

                    Order no: [protected]
                    Mobile no: [protected]
                    Amount : 69/-
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                      J
                      jumplu santosh
                      from Hyderabad, Telangana
                      Jul 5, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500062
                      Website: www.paytm.com

                      Paytm is one of the best isolated small sected company which steals money for petty recharges to pay there agents and i have alist of money stearls and pure frauds with the name shekar as he is the founder of paytm not sure where he might have stealled the code to make the app being a non english person from despotic background earning in millions by stealing recharge payments from the users I have lost thousands of rupees just in mobile recharges thatk god i did not make a heavy transaction on this fraud please do not use this until they fix this bug in their app by self defined coded feature of stealing money after we make the payment in pAYTM.

                      bIG bIG bIG fRAUD FRAUD Fraud *******Its niot one or two 15 of my friends have faced the same thing with paytm.
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                        R
                        Rambir Dangi
                        from Kanpur, Uttar Pradesh
                        Jul 5, 2017
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                        Address: Rohtak, Haryana, 124001

                        I am buy a 40inch diawa LED and Air remote is not working and one USB port not working when i go in return or replace order than show a error try some time later
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                          lali_1995
                          from Gharaunda, Haryana
                          Jul 4, 2017
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                          Address: New Delhi, Delhi, 91
                          Website: Paytm one97 communications Ltd.

                          I have done my ticket 28/06/2017 by my state bank debit card by irctc connect app but it was cancelled irctc refunded it but It does not come to my bank account of sbi irctc shows it goes to paytmsdk bank... But it is not refunding to my state bank account..
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                            D
                            Dabhi Suresh
                            from Coimbatore, Tamil Nadu
                            Jul 4, 2017
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                            Address: Morbi, Gujarat, 363641
                            Website: Paytm app

                            Mobile recharge problem, electric bill payment problem etc problems...
                            Many problems created in some time
                            Paytm full loaded
                            Mobile every app fast work only paytm app slow working. ...
                            Please solutions my problem and please help me to my work and get me a toll free number
                            I am try to contact many number but no response any one number

                            Last
                            Please help my probleams...
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                              Viresh Yelagala
                              from Giddalur, Andhra Pradesh
                              Jul 4, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500055
                              Website: Paytm

                              Hi sir/ medam

                              I purchased a e-vouchers of lifestyle and shoppers stop worth 20000. For lifestyle has 15% and ss has 20% cashback. When am purchasing those vouchers no where they written about promo code so i purchased normally. After waiting 24hs i called about cash back and they are saying with out promo code i don't get cash back but my question is paytm team they no where mentioned that promo code is mandatory for cash back. Now they are giving one reply with understanding my question. From last 3 days am facing this problem hope here i will get the solution.

                              My paytm is [protected]
                              After I complained here I got a call from [protected] and they said they are calling from Paytm and cheated me with 3000 they transferred to there accounts. May I know what is happening here?? If it is happens here also to whom we need to trust.
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                                S
                                Seema Munawara
                                from Chennai, Tamil Nadu
                                Jul 4, 2017
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                                Address: Mumbai City, Maharashtra
                                Website: GO Air Ltd

                                Flight : Chennai ------ Hyderabad
                                GoAir - G8-507
                                PNR : 80KNQ4
                                Friday, 23 july, 2016.
                                Amount to be refunded : Rs. 2181/-

                                Flight was booked via Paytm and money has not been refunded yet.
                                My flight was cancelled and It seems that I got a call and I didn't answer.
                                Still There was no mail in my box regarding this. I want my refund back at the earliest.
                                Paytm please look into this at the earliest
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                                  Preet Thakker
                                  from Mumbai, Maharashtra
                                  Jul 4, 2017
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                                  Address: Thane, Maharashtra, 401101
                                  Website: Paytm

                                  Sir/ma'am
                                  I live in mumbai i had a bank account on the name of my daughter roopa thakker in bank of india suddenly one day when i checked the passbook of her bank i found that there are many transactions of paytm there were nearly 1 lakh 50 thousand worth of paytm transaction we don't know who did all that can you please help us
                                  My mobile number
                                  [protected]
                                  [protected]
                                  Please help
                                  Jun 28, 2017
                                  Selva Ssa's response
                                  pls close website www.gwsdailydeals.com
                                  Paytm_wallet

                                  Paid for Order
                                  Green Web Software Order #367397
                                  Paytm Cash Txn ID [protected]
                                  [protected]:53:27 PM
                                  I have been trying to create a merchant account on paytm for accepting payments via paytm but all i have been receiving is nothing. No customer care number works when I call them. Neither do they reply to my mails.
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                                    Satyam Bharti
                                    from Samalkha, Haryana
                                    Jul 4, 2017
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                                    Address: Gorakhpur, Uttar Pradesh, 273017

                                    Dear sir/mam
                                    i ordered an SANDISK ULTRA 64 gb pendrive order no #[protected] from the merchant PAYTM.
                                    The pack is sealed but the product is not inside . I DIDNT OPEN YET BUT IT SEEMS NOTHING INSIDE
                                    I GOT MY ORDER ON JULY 1.
                                    ORDER DILIVERD TO, FOLLOWING
                                    SATYAM BHATI
                                    [protected].
                                    SIR, KINDLY RESOLVE THIS ISSUE IN PRIORITY BASIS. PLEASE KINDLY REFUND THE MONEY OF THE PRODUCTje
                                    I done my BSNL landline bill payement ([protected] ) through online e- commerce website PAytm on[protected].payment charge is deducted from my bank account but the bill is not paid .so please helpme about this issue.my contact no is [protected]. Also this no is registered to paytm
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                                      B
                                      bksain1981
                                      from Delhi, Delhi
                                      Jul 4, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 110053
                                      Website: www.paytm.com

                                      I have ordered a Air conditioner from Paytm on 29.06.2017 (Order No- [protected]) and it was shipped on 30.06.2017 according to paytm. now after wait for 04 days the status of my order is showing delivered on 02.07.2017 and returned on 04.07.2017 and paytm also refunded amount back to me without me knowledge. after calling customer care executive they told me that the product can not be delivered and payment refunded to your account.
                                      This is a big cheating of paytm with me as i purchased the AC in before GST price and now the price has increased on paytm as well as in market. so now i have to pay extra money to buy the same model, kindly help me in this case the why paytm shouldn't bear this loss?? paytm has said sorry for inconvenience and i have to paid extra amount for same model of AC.
                                      I want some action against him and want the same ac in same price which i have ordered.
                                      Kindly help me
                                      Sir .I am leave in uttrakhand.my electricity board not available.plz available my board UPCL .thanks
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                                        Manish8368
                                        from Surat, Gujarat
                                        Jul 4, 2017
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                                        Address: Mehsana, Gujarat, 384315

                                        I filled CNG in my car on 1july 2017 at 8.45am. I paid 400 rs. amount by Paytm.but amount not received in UMA PETROLEUM VISNAGAR merchant Account, Uma petroleum merchant called to pay amount. so I paid cash amount on this spot.then I complained to Paytm by email about issue. I paid double payment of said CNG by Paytm and cash to UMA PETROLEUM VISNAGAR .Paytm not give proper response to me So, please do action of repayment as early as possible.
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