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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 360

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G
gold line
from Delhi, Delhi
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DTH service

Address:Ghaziabad, Uttar Pradesh, 201013
Website:www.paytm.com

You have a very # service against dth you deduct the amount from my account and don't recharge the service and when i transfer the money back into my account then again u deduct the money from my account for transfer charges that means u r totally safe and consumer are going to # that is not good. Why i am responsible for that transfer charge that is not my mistake and why u don't pay me for that unconvinced charge u are just there...
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M
Milan Shevade
from Mumbai, Maharashtra
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Deducted wallet balance but can't send in bank

Address:400042
Website:Paytm care

My wallet balance deducted but can't send in bank account i was wait 24hours after i called customer care they said after bank response we will refund amount in wallet before 7 days but can't any amount and response....
+2 photos
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S
shahneela
from Mumbai, Maharashtra
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Block id

Address:400060
Website:care@paytm

My account is blocked since 29june 2017, ihad send mail and complained about it but they are only asking for passbook first page and update page of transaction on 29 june which i cant share coz its private detail. They had asked for last three transaction by net banking or online i had sended them that also but still my account is blocked ihad sended all documents which are required for kyc but still they are not unblocking my account....
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J
jainiii
from Gurgaon, Haryana
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Add money in paytm wallet but not reflect

Address:110031
Website:www.paytm.com

Dear all,

My money debited in my bank account but not add in my paytm wallet... I complaint many times.. As pr paytm told me contact your bank directly... After i contact my bank they show me all mail conversion and their result is this paytm can not reply any mail and they rejected the complaint without any reason... And as per bank record payment credited in paytm account.. But paytm declined......
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K
kgplp
from Kanpur, Uttar Pradesh
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Got the product with missing parts

Address:221005
Website:www.paytm.com

I ordered a lg tv 32 inch around 20 days back. After recieving the product i found that the adapter of tv is missing. I have filed multiple complaints on their toll free number and sent various emails for which i have all the records. After so much bothering paytm costumer care told me that the adapter is not the part of the tv. I called the lg service center and they confirmed that it is a part of the tv, as without adapter the tv won't...
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S
sha c
from Kolkata, West Bengal
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Refund my money for cancelled order

Address:Gautam Buddh Nagar, Uttar Pradesh, 700120
Website:paytm.com

My money isn't refunded yet for a cancelled order and i had raised a ticjet but u closed it sayibg its with bank. Guess what its nt with bank, i called n checked. Please refund. Stop cheating ppl
(reference no.:[protected]...
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G
Gaurav0598
from Coimbatore, Tamil Nadu
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Keyboard

Address:Kolkata, West Bengal, 700052
Website:Paytm

I bought the keyboard on 23rd june 2017. The expected delivery date was before 30th june 2017. I have not received the product but then also the status of the order is showing delivered. I tried to contact paytm many time but unfortunately my problem was not solved. At the time of placing the order i had paid through my paytm wallet. My order number is-[protected]. Please look into this matter....
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Y
Yogendra_1990
from Delhi, Delhi
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Fraud product (Soap instead of mobile phone)

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.paytm.com

Dear paytm team,

This is really very shameful for paytm that i yogendra vats ordered a mobile phone (Dated: july 08, 2017) through paytm and today i have received a soap inside the mobile phone box. So, dear paytm team, can you please justify the same. I am also trying to get in touch with your customer care executive from morning but there is no representative to take call due to heavy call waiting list.
The phone...
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K
Krishna Consciousness
from Bhubaneshwar, Odisha
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Bill pay deducted money but transaction failed

Address:Khordha, Odisha, 751001
Website:paytm.com

I tried to pay my bsnl bill through paytm, paytm has deducted the amount but transaction failed. I wrote an email to paytm they replied me that this is due to your bank who has deducted the amount. I have consulted my bank and its said to contact paytm....
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R
Ram Raj Meena
from Delhi, Delhi
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Online transactions happened without my knowledge

Address:Chittorgarh, Rajasthan, 323307
Website:Paytm

Online transactions happened without my knowledge
Dear sir
During 02-jul-2017 to[protected] following transactions has been made by unknown person used my sbi debit card. I had immediately informed to sbi kherli branch for recovery of this amount.
Unknown transactions detail from sbi a/c no.[protected]
(1) 02-jul-17 by debit card-sbipg[protected]airtel2/raj/prepaid south west — 100
(2) 02-jul-17 ...
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vikas0594
from Panchkula, Haryana
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Complaint about wrong recharge and harassment

Address:Panchkula, Haryana, 134112
Website:paytm.com

I recharged my bsnl no [protected] on 27.06.2017 with plan of 179 rs against plan of (23800 local/ std seconds for 30 days) as shown on paytm site (File enclosed for further reference). But i did not get the 23800 second. Instead of that i have account balance for watching online tv channel & some free data recharge. Bsnl coustomer care executive told me that there is no such plan of 179 for voice calls, the plan is of 181 rs. After that i...
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A
Abhishek Nandi
from Kolkata, West Bengal
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Fake order delivered.

Address:Kolkata, West Bengal, 700014
Website:paytm.com

I had ordered a harddisk through paytm orders, and was delivered a an incorrect item that i had not ordered. As the item i had purchased was close to 7000 rupees, i contacted paytm support, but was treated very casually and was told that an fir would be raised against me for making my complaint. I would like a resolution or a full refund from paytm as i am having to face these kind of threats even though i have paid legally and have been...
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M
mehul0056
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I ve ordered a laptop from paytm order no [protected] on 7th july 2017 but due to some reasons i ve cancelled it on 8th july and that time they said they completed the cancellation and refund me the amount but today is 11th july and no refund is recieved in my bank account. Is their anyone who can help me.
I ve attached the order details and mini statement of my account.
Please refund me my 46000/-...
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S
Saurabh K2
from Jalandhar, Punjab
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Fraud on paytm (Complaint no. 32792110)

I am a retail enterpenur who got registered with paytm as a merchant. Started telling customers to use paytm as it is convenient method of payment.

My trust on paytm got shattered when i received a call at 3.11 pm on 2nd july, 2017 on my landline no. From the mobile no. +91 [protected]. The caller told me that he is calling from paytm and informed me that my account has been blocked due to some kyc document issue. I confronted...
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K
kalidad krishnan
from Hosur, Tamil Nadu
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Delivery cancellation

Address:Chennai, Tamil Nadu, 600019
Website:Paytm

Hi team,

This to inform that very bad customer experience my order no. [protected] i have ordered two product in the 1. Leonardo pomace olive and 2. Saffola gold oil. I cancelled the order on tuesday after checking the customer care than on 07july2017 i got call from delivery executive stating that oreder has to be delivered than only can return it and delivered the order forcefully. I don't want this product i want my money...
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T
Tharunsiva
from Bengaluru, Karnataka
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Amount debited from my account but not paid to the corresponding person

Address:600097
Website:Paytm, payment for LITTLE APP

While am try to book in little app for the payment of 529 rs, amount get debited from my account, but I did not received any coupon

Totally dissatisfied

I have mentioned the below about the transaction details

Withdrawal529.00
Cheque/Ref No.[protected]
Narration[protected]/PAYTM...
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K
kabilan_kr
from Chennai, Tamil Nadu
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Wrong mobile plan in the paytm website

Hi,

I am using paytm for almost 2+ years for recharging and booking bus ticket.
Last week i was looking for 3g data plan to recharge. There is a plan in paytm for aircel under 3g/4g data. The plan is if you recharge for rs.235 you will get 3.5 gb 3g/4g for 27 days. I have recharged for same. But i got only 1 gb 3g data. When i checked with aircel customer care, they have confirmed that i will get only 1 gb 3g/4g for...
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D
Dulal Saha
from Mumbai, Maharashtra
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Order not generated from netmed

Address:Jorhat, Assam, 785001
Website:NETMED

Trn no[protected] date 26/06/217 amount debited from my bank ac. Bur order not generate . Please refund me the amt....
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R
Roshan Kumar off
from Agra, Uttar Pradesh
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Order id # 3447991657 dated 29.06.2017

Address:Palwal, Haryana
Website:paytm

I have give order a earphone with mic- white for Rs. 225/- to you. i have received product on time. but when i use it. it was not proper working and its quality is very poor. i am your old customer having id is [protected]@gmail.com. My contact no. is [protected]. Please arrange to pick up this product and reverse its amount in my paytm account....
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R
Rajesh Vohra
from Noida, Uttar Pradesh
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Wallet payment failure to vendor on 8-7-17: refund of cash paid

Address:Faridabad, Haryana, 121003
Website:paytm.com/paytmwallet

Sir / madam,

On 8-7-17,
Through paytm wallet, i paid rs.76.00 to mother dairy booth 976 at 6:29 am. Wallet txn id:[protected].

Waited for 15 minutes at milk booth, when vendor didn't get payment, i paid rs. 76/- in cash.

I had to pay cash in similar instances where payment deducted from my wallet but the merchant didn't get the payment.

Replies are such that they directing...
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