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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 363

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A
aakash verma
from New Delhi, Delhi
Jul 7, 2017
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Address: New Delhi, Delhi, 110085
Website: paytm.com

Hi I have paid the fees 53;500for Amity university amount has been debited but the transaction get failed and i recevied a msg 53, 500 has been debited from the account
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    S
    sarikap5
    from Chennai, Tamil Nadu
    Jul 7, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400703

    Almost for last 2 months i am unable to login to my paytm account. I tried to reset my password many times but i do not receive any link to reset my password. Many time this issue was brought to the notice of paytm customer care by sending couple of emails, however frustrated as not received any solution to resolve this complaints. A very poor customer services provided by paytm, which cause inconvenience to users.
    Jul 14, 2017
    Complaint marked as Resolved 
    My complaint is not resolved, I don't understand how status shows "Resolved" PAYTM has not taken any action on the same.
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      S
      str1508
      Jul 7, 2017
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      Address: 500090

      Dear all,
      I have booked flight ticket on 6th of july at 2.14 pm via paytm order no [protected] and paytm haven't confirmed ticket yet, now they are saying that its technical issue you need to book ticket again. Now rates gone up very high. I have made call them 3-4 timed every time they have told me wait for on hour, you will get ticket.

      Now they are saying that we cant. And ticket rates gone very high. So you are helping customer or air lines to get more profit by holding customers money.

      Thanks
      Santosh kumar singh
      +91 [protected]
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        D
        Deepanshu Raj
        from Lala, Assam
        Jul 7, 2017
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        Address: Bhagalpur, Bihar, 812001
        Website: Paytm.com

        Product recieve damaged and paytm not respond any of customer care can't talk with us properly and no any respond please help me its jst Approx 500₹ accessories please do some thing it's my pocket money and I recive a worst product and I have no any way to find solution. I m from bhagalpur, bihar, india. I am jst as a student please help its to reducles thing side to paytm
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          P
          premasram
          from Chennai, Tamil Nadu
          Jul 7, 2017
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          Address: 641006

          I recharged aircel in my mobile no [protected] from paytm process. I did recharge three times in the mobile no. [protected] of Rs.46. The ref no.TNR[protected].The date on June 30, 01.36 pm another no ref no TNR[protected].The date on June 30, 01.35 pm
          will you please send me back the amount of 92. On that day i didn't get message fast, it came late. So I put three times. so i request you to refund the amount.

          Thanking you
          Dear Customer(premasram),

          We are forwarding your concern to the team. Please allow us some time to get back to you.

          Warm Regards,
          Aircel Social Media Team
          Dear Customer(premasram),

          We request you to share the screen shot, bill desk ID, Transaction ID and date of recharge while making recharge for your mobile number to proceed further.

          Warm Regards,
          Aircel Social Media Team
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            R
            Roman Reing
            from Allahabad, Uttar Pradesh
            Jul 7, 2017
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            Address: Hisar, Haryana, 125033
            Website: www.paytm.com

            25 p2p transaction cashback not received after 4 days ago ye no hai = [protected]
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              A
              Ashwani Ashu
              from Mohali, Punjab
              Jul 7, 2017
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              Address: Patiala, Punjab, 147101
              Website: paytm

              Hii Sir/Madam My Name is Ashwani Kumar/Ashu Jindal I order a hp pavilion 15-au111tx(core i5 7th gen 7200u/8 gb/1 tb/window 10/2 gb graphics)
              but i received AMD E2-7110 APU With AMD RADEON R2 GRAPHICS 1.80GHz WITH 4 GB RAM and without window 10
              PLZ HELP ME
              I PAY 53000 RS FOR THIS PRODUCT BUT RECEIVE A AMD PRODUCT
              PLZ HELP ME FOR REPLACMENT OF THIS PROCUCT

              THANKS
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                S
                Sandesh Sahu
                from Murwara, Madhya Pradesh
                Jul 6, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh
                Website: paytm.com

                Dear sir, I purchased a home audio system through paytm mall in rs. 4525 on 29.05.17 which order I'd was [protected].for it I pay amount 4525 through SBI online .when product was delivered to me. I see for open box and found I have received wrong product.I fill return request after approved of return request By paytm.I sent it to seller Mr. Vivek, 1-1-113/6, chikadapally, hyderabad (Telangana) through India post Speed post service which charge was 480 and speed Post tracking ID is EI[protected]IN.product is successfully delivered on 05.06.17 to seller as I seen to track with this ID on India post website.as per return and refund policy of paytm refund is iniated within 24 hr. When item is pickup for reverse courier.due to non availability of reverse courier service on .y location I told that u will send it through your nearest courier service like Bludart, dtdc or India post on your own expense.I done it as I mention above.sir as per return policy paytm should refund my money On 7 or 8 June I contacted to them through email several times, he were gave many excuse for not giving my money .I contacted also through customer care call[protected] he blocked my Mobile no. So that I could not talk to them .sir today 27 days have completed to reverse sent product neither I have not receive my money nor I received me replaced item.I followed all policy of paytm for returning product but paytm does not want to return my money.sir please take action against paytm so that I got my money.I have already sent proof of delivery which I got from India post
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                  K
                  Kk931
                  from Noida, Uttar Pradesh
                  Jul 6, 2017
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                  Address: Agra, Uttar Pradesh, 282001
                  Website: One97 communication ltd

                  Dear sir
                  I have requested paytm to revert the amount sent wrongly to [protected]
                  And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                  Paytm need to respond and got t my money back.
                  I am disappointed as i got no reply yet. It's an issue to be dealt early.

                  Transaction details: which need to be cancelled and amount to be reverted.
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                    D
                    divya jain662
                    from Delhi, Delhi
                    Jul 6, 2017
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                    Address: 110053
                    Website: Paytm

                    I place an order for E gift card for my friend and she got it with information written in it that she has got card from this and with the following message and with the rules and terms and condition but she didn't get the card number and pin. Then how will she use it. I contacted paytm but i am not satisfied with their customer service their response is so poor and even no phone number they have by whivh i can talk to them. I tried so many numbers but no option of talking to a customer executive
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                      J
                      Jilesh Mehta
                      from Ahmedabad, Gujarat
                      Jul 6, 2017
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                      Address: Bharuch, Gujarat, 393001
                      Website: Paytm online shopping

                      I have purchase New male purse last 2 days throw sbi net banking payment but this purse damaged and I also. Not used so please my refund In registration account as soon as possible. My current adress as : Jilesh Kumar Hasmukhlal Mehta. Adress : A- 6, Bhadralok Bunglows, Nava Boebhatha Road, Ankleshwar. Pin code - 393001. Dist - Bharuch. State = Gujarat. So please my issue resolved as soon as possible other wise I complain in Grahak Surksha.
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                        P
                        piyushdave
                        from Mumbai, Maharashtra
                        Jul 6, 2017
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                        Address: Ahmedabad, Gujarat
                        Website: www.paytm.com

                        On date 27th june 2017, I recharged for my dish TV of rupees 380 and it was failed but amount was deducted.

                        I talk with them and also posted many messages they are not giving proper solution and was making me bluff.

                        Now past many days but I am not receiving my amount. I want take legal action against them. How can I process?

                        My order no is: [protected]
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                          A
                          ananya93
                          from Chennai, Tamil Nadu
                          Jul 6, 2017
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                          Address: 834008
                          Website: www.paytm.com

                          My mobile no [protected] i use paytm regularly i payed amout of 125 from paytm to airindia for my seat but that transaction was not completed and paytm is not refunding the money.
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                            A
                            from Chennai, Tamil Nadu
                            Jul 6, 2017
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                            Address: 600032
                            Website: www.paytm.com

                            Dear sir/madam,

                            On 4 th and 5th july somebody used my account via paytm and debited 11000 and 9000 that account no was 019410*8980

                            I need details of that paytm account who debited from this bank account
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                              Bonding Vijay Raj
                              from Bareilly, Uttar Pradesh
                              Jul 6, 2017
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                              Address: New Delhi, Delhi, 110092

                              I had transferred paytm wallet money to my friend account no but money had deducted from my account but it had not transferred, there have written pending please help me out from this situation i need my money because it's very necessary... I had mail them twice but not a single response from their side.. Amount is 1500, it's for exam registration fees.
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                                S
                                smeeti
                                from Jalandhar, Punjab
                                Jul 6, 2017
                                Resolved
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                                Resolved

                                Address: 140603
                                Website: Paytm

                                I made an order of haier refrigerator costing 57099 from paytm on 22 June 2017 and have cancelled that order on 27 June 2017 where as on 29 June they are showing that the courier partner blue dart have delivered that product on 29 June 2017. Where as I haven't got the product till now. I registered a complaint with paytm but after many days is on 5 July 2017 got reply that product was delivered to Smeeti. Where as there is no entry at gate of our society and there is nothing in CCTV footage which are installed in our society. This is clear case of 420 and causing lots of harassment to me and my family. Kindly look into the matter as soon as possible. Following are details of order
                                Name Smeeti Bhatia
                                Registered Email I'd with paytm [protected]@gmail.com
                                Registered phone no. [protected]
                                Order no. [protected]
                                Order date 22 June 2017
                                Aug 4, 2017
                                Complaint marked as Resolved 
                                Got money back
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                                  A
                                  amit150919
                                  Jul 6, 2017
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                                  Address: Kanpur, Uttar Pradesh, 208024
                                  Website: paytm.com

                                  Sir i tried to book aticket in gomati express () from irctc. But my booking was not completed but money 155+3.56 rs is transected from my account. Please provide me support, i am sending a copy of transection in attachment.
                                  Transaction id: [protected]
                                  Train no./name: 12420/gomti express
                                  Date of booking: 04-jul-2017
                                  Date of journey: 04-jul-2017 date of boarding: 04-jul-2017 date of arrival: 04-jul-2017
                                  From: new delhi (Ndls) to: kanpur central (Cnb)
                                  Boarding at: new delhi (Ndls) resv upto: kanpur central (Cnb) quota: general (Gn) class: second sitting (2s)
                                  Payment status: payment failed
                                  Bank name: credit & debit cards / net banking / wallet (Powered by paytm) reservation status: not booked
                                  Transaction amount:155.0
                                  No. Of adults: 1 no. Of children: 0
                                  Ticket type:e-ticket
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                                    R
                                    Rajesh Rai
                                    from Mumbai, Maharashtra
                                    Jul 6, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 400101
                                    Website: www.paytm.com

                                    Paytm is a fraud company. we should keep away from this. My name is Rajesh Rai.I have transfer amount 350 rupees from sbi credit card to paytm wallet, due to some reason but i did not used that money.
                                    After some time means 2-3 month later i logged into site and i was surprised to see that my wallet balance is showing 0. When i checked the details i found that one fraudulent transaction happens on 4th july 2017. My hard earned money is transfer to a person whose name is hastha shree and his mobile number is [protected]. when i try to contact him nothing happened.
                                    I have also share the screen shot of that transaction.

                                    I tied to contact paytm customer care but there is no option to contact customer care directly. there is only option like lost mobile phone and logout from phone.

                                    I am requesting paytm to refund my money as soon as possible.
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                                      rajunice
                                      from Meerut, Uttar Pradesh
                                      Jul 6, 2017
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                                      Address: Bareilly, Uttar Pradesh, 243001

                                      Jo galat number h us par Paytm Abhi Tak bana hi nahi hai[protected] se Maine Amit Kumar Verma ko send kiya usene mere number [protected] Sunil Kumar k jageh[protected] par galti se kar Diya Hai 15:41pm ko 24 hour ho chuke h not reachable Bata Raha h number or Paytm account bhi nahi create hua h to Kya mujhe Mera payment refund hoga plz help me Maine apne friend ko 2000r.s transfer kiye [protected] amit kumar verma [protected] my Paytm number Kara Tha usne Baad mujhe refund Kara but usne mere number me ek number galat Kar Diya wo number h [protected] or is number par Abhi Tak Paytm wallet open h nahi hua Hai or ye number out of reach Bata Raha jab number par Paytm Hai hi nahi to 24 hour se 72 hour k beech me agar is number par Paytm wallet create ho gaya to use ye amount received ho Jayega but 48 hour hone k Baad bhi agar usne wallet nahi banaya to Kya Mera payment refund ho Jayega sir plz help me
                                      Jul 06, 2017
                                      Updated by rajunice
                                      Jo galat number h us par Paytm Abhi Tak bana hi nahi hai[protected] se Maine Amit Kumar Verma ko send kiya usene mere number [protected] Sunil Kumar k jageh[protected] par galti se kar Diya Hai 15:41pm ko 24 hour ho chuke h not reachable Bata Raha h number or Paytm account bhi nahi create hua h to Kya mujhe Mera payment refund hoga plz help me Maine apne friend ko 2000r.s transfer kiye [protected] amit kumar verma [protected] my Paytm number Kara Tha usne Baad mujhe refund Kara but usne mere number me ek number galat Kar Diya wo number h [protected] or is number par Abhi Tak Paytm wallet open h nahi hua Hai or ye number out of reach Bata Raha jab number par Paytm Hai hi nahi to 24 hour se 72 hour k beech me agar is number par Paytm wallet create ho gaya to use ye amount received ho Jayega but 48 hour hone k Baad bhi agar usne wallet nahi banaya to Kya Mera payment refund ho Jayega sir plz help me
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                                        N
                                        Neha2703
                                        from Mumbai, Maharashtra
                                        Jul 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.paytm.com

                                        Hey.. I made booking of two tickets from Mumbai to Indore through indigo but flight got delayed for more than 6 hr ands we took another flight and the company assured that our amount would be refunded. And we received the confirmation email that our amount is refunded to the agency from where we made booking. And our company through which it was done was paytm. We contact with paytm several times. Last time it was in March when we contacted but we haven't received our amount till now.Kindly solve my query.My INDIGO booking reference:IHFS9R on 2/dec/16.
                                        CRM:01125594. I am not able to attach the confirmation email here.
                                        Jul 6, 2017
                                        Complaint marked as Resolved 
                                        Directly contact to paytm authority. They are too helpful
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