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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 361

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S
Shashi Singh Rajput
from Kolkata, West Bengal
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Someone transferred my account balances to his paytm account number

Address:Kolkata, West Bengal, 700040
Website:Paytm

My name is shashi kumar singh, living in kolkata, graduating here from calcutta university. About 1 month before someone by fraudant and theft he transferrd 10000 from my 2 bank accounts of 2 different bank one united bank of india another axis bank withdrawn 5000 from each two ba ks in paytm basis. Sir i want the paytm details at which he transferred in 5- 6 transaction so that i can claim him for my amount and can take further action toward...
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R
rahmanshahid
from Delhi, Delhi
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Wrongly pay money 1999

Address:Chennai, Tamil Nadu, 600014

Sir
I wrongly pay money to this mobile no. [protected] darpan wani 1000 on 07.7.2017 at 5.10pm wallet txn id:[protected] & 999 wallet txn id [protected] on 7.7.2017 at 4.51pm

I wrongly pay money to this mobile no. [protected] darpan wani 1000 on 07.7.2017 at 5.10pm wallet txn id:[protected] & 999 wallet txn id [protected] on 7.7.2017 at 4.51pm. So please repay my amount in bank account thanks...
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H
hemant103
from Mumbai, Maharashtra
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Cash back not come

Address:Indore, Madhya Pradesh, 453441

I have done payment of my electricity bill with promo code "mpwz" and its tell me "rs. 25 cashback add to your wallet in 24 hours" but its not come till now. I have done my payment 5th of july. Please provide my cashback otherwise i will not use your app.

I have attached the my bill payment image, you can see also success message for "cashback". I have requested to you please refund my cashback money. Paytm is brand for the...
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P
pratiiek
from Bengaluru, Karnataka
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Gold price difference in different mobile at the same time

Website:Paytm.com

Paytm gold price is different in two phones at the same time. About which i have even sent a mail to paytm care and they don't bother to respond. When i spoke to the customer care about the same he says that it is not possible. I have attached pics of the prices on two mobile at the exact same time. I request you to kindly look into this seriously as it is violating consumers....
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C
chandan4014
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction : cancel the transaction.

Address:Patna, Bihar, 800001
Website:paytm mobile solutions

Hi,

I am not your customer. Kindly refuse the transaction that is made through my sbi debit card no. #4339 with multiple transactions on 09-july-2017. This transaction not done by me.

Some one called from mobile no. +91 [protected] and told me that he has called from sbi head office. He said that he will link my aadhar with my account and asked my card no, cvv no, otp no. After telling the numbers, i realised...
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D
Deepak Devichand Tyagi
from Vasai-Virar, Maharashtra
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Regarding false warranty promised

Address:Mumbai City, Maharashtra, 400050
Website:paytm

I purchased a laptop from paytm on 26th june 2017 from a mumbai based vendor - cglobal.in. The laptop was of make dell and was listed as a brand new machine for which i was promised to get 1 year warranty from date of purchase which was 26th june 2017 and i paid in full via netbanking. However, when i received the laptop and checked online i was shocked to see that laptop's warranty will expires on 14/01/2017. I tried resolving the issue...
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S
sarathayinikkal
from Bengaluru, Karnataka
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Didn't get my money back for failed transaction

Address:Bangalore, Karnataka, 560034
Website:www.paytm.com

I added 5000 rs from bank to paytm. But the transaction failed and money got debited from bank account. Money was not credited to my paytm account. On checking with the bank they said that it was an error from paytm's side. We got the bank statement saying that money was debited from account. It's been 2 months and didn't got any positive feedback from paytm customer care._

Mobile number : [protected]
Order number: [protected]br...
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M
Md Ahmadullah
from Giddalur, Andhra Pradesh
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Oneplus, 5 mobile ambrane power bank 10000mah

Address:Krishna, Andhra Pradesh, 521366
Website:www.paytm.com

To orders list

Order no :
[protected]
Order total :
Rs 00 8jul '17 9:21 pm

Product description
Status (All)
Quantity
Price
Oneplus5
Oneplus5

Cancelled

1
Rs 0
Ambrane power bank 1
Ambrane power bank 10000 mah

Cancelled

1
Rs 0
Select your issue category
br...
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P
preasif
from Deoria, Uttar Pradesh
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Regarding order cancel and give no reason for that

Address:Jodhpur, Rajasthan, 342008
Website:paytm.com

I was order 1 tb seagate external hard disk on 8 july 2017 09:23 pm in 100℅ discount. And and order was successfully placed. I was order continually 3 hard disk and all order are placed successfully. But today company cancel my all order and send text msg for apologies. As a e-commerce company its a duty that company should deliver product after successfully placing order. My all there order number are following.
1. [protected]br...
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M
mikumiki
from Ranaghat, West Bengal
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Deal have wrongly selected

Address:760001
Website:www.paytm.com

During mobile recharge i have worngly selected the deals of 500/- rupees but the order no. [protected] on dated 7th july2017 and amount 539/- was failed. The recharge amount of 39/- was refunded out of 539/-.

So i request you to kindly cash back me.
My mob: [protected]...
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S
Saurabh Makhija
from Gurgaon, Haryana
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Return and refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm.com

I am Saurabh Makhija a privilege paytm customer. I had a very bad experience with paytm this time which has forced me to make a complaint against paytm to national consumer helpline. My complaint reference number is 331944 for which my complaint is filled and i am writing my problem here. I ordered an ifb microwave owen which i received on 28th june 2017 in an unsealed and unpacked box after which i requested for return of this item and wanted...
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A
Amit Kanade
from Mumbai, Maharashtra
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Smart watch complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm

I had ordered a smart watch Worth Rs 1999 from Paytm. But it turned out to be defective and does not work. I had to gift this watch to my father on Father's day on 18th June 2017, hence it was opened on that day. The delivery of the watch was done on 23rd May, 2017. But after opening it simply didn't work. I complained to Paytm on their website, but they refused to replace or repair the watch. I was told as per the product policy I should...
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A
aniket tater
from Pali, Rajasthan
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Product Returned but Refund not received till date

Address:Jodhpur, Rajasthan, 342602
Website:www.paytm.com

Product Red Tape Mens Tan Formal Shoes purchased vide order no. [protected] from PAYTM on 15 october 2016. Returned the product due to qulaity and size issue. Paytm accepted returned product, delivered back to the seller on 5th nov 2016. Refund not received in Bank Account. Emailed and raised complaints to PAYTM many times but they are telling to contact with Bank. Also I have sent them bank statement for the period, but no action are taken...
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A
Aruna Ramlingam
from Chennai, Tamil Nadu
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My Paytm uber wallet suddenly vanished on 29/6/17

Address:600102

Sub: Paytm uber wallet with a balance of Rs 600/ and above vanished suddenly on 29/6/2017
I had two Paytm accounts
As I was unable to operate uber thro existing Paytm account, I opened Paytm ac thro uber app and operated my uber transactions thro this ac for a long time without any problem
First opened Paytm account was not operated and became dormant since January 2017 with a balance of Rs 77/
On 25th June I...
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Address:New Delhi, Delhi, 110019
Website:www.paytm.com

I recharge my aitel no.[protected]
For 349 rupees recharge
Recharged not recived but debit my money plz refund me back
Order no. [protected]...
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Address:Barmer, Rajasthan
Website:Paytm.com

Maine apne paytm account se bank acoount main money send kiya tha jo ki mere account main nhi aaya ....
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A
anandvishnu29
from Pathanamthitta, Kerala
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Refund not gained

Address:691523

Respected Sir/Madam,

I have cancelled 3 E-TICKETS and the refund is showing as "REFUNDED to PAYTMAG". Since the amount has not been refunded back to the accounts from which the transactions were made, i here by request to consider the matter and please take necessary steps to forward my amount.

The Transaction details are given as follows:

Ticket 1:
Transaction ID: [protected]br...
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R
Ravikongari
from Mumbai, Maharashtra
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Half Order Delivery

Address:Mumbai City, Maharashtra, 400051
Website:www.consumercomplaints.in/new_complaint

I Didn't Get Free Card Holder With Ordered Product So Please If Get Me My own
Order Completely Or Else Refund It...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I booked a flight through Paytm for 7th July 22.55 Indigo on Apr 2, which cost Rs:4412/-
On Apr 27, I requested for a modifcation and received a confirmation mail as well as the new ticket with the same PNR number and I was charged with extra Rs:1532/-
On June 30, while onboarding, I was informed at the airport that my booking has been canceled whereas I did not receive any notification, neither did I request for any cancelation....
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S
silkygupta
from Noida, Uttar Pradesh
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Received wrong product and now paytm is not responding

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:www.paytm.com

My paytm order is [protected]. I placed the order for oppo F3 gold mobile but received oppo A57. from two days, I am trying to contact paytm regarding the wrong product delivered of amount 20k. I've sent mails as well as request from app account also but not getting any response from your side. Its completely the harassment for the customer as there is no customer care number where we can talk to executive directly. Plz resolve my issue asap.br...
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