Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 366

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Guri33
from Madanpur, West Bengal
Jul 1, 2017
Report
Copy

Address: Kolkata, West Bengal, 700020
Website: www.patym.com

Hi, this is gurinder singh, i have ordered for a vr box combo and aux code on 25th june the order number is [protected], by mistake i have given wrong pincode number i. E, 700028, and shipment is misrooted i wanted to change my pin number to 700020, kindly please correct the pincode problem. My contact no. [protected]. Thanks & regards,
Gurinder singh.
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajani Gayathri
    from Vadodara, Gujarat
    Jun 29, 2017
    Report
    Copy

    Address: Jamnagar, Gujarat, 361006
    Website: PAYTM and their deceiving ads and products

    I have ordered for GYM VESTS pack of 3 worth rs. 999 . A discount of 72% is shown. But I have received a pack of MRP. 101 AND A CHEAP QUALITY AND of different size than that ordered. When I contacted paytm, the answer is seller does not accept returns. If so, why did he send the wrong product? This is the 4th time I had received a wrong product for my orders on paytm in the last 3 months. And many more issues with them.This is another way of cheating.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DPnehra
      from Allahabad, Uttar Pradesh
      Jun 29, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 125106
      Website: Paytm.com

      I done a transaction of Rs. 1480 through Paytm to the SBI bank account by my account on 22 feburary 2017. Without any reason transaction failed. Money debited from my account but did not sent to other person's account, and even i did not received my money back to my wallet. My email id is [protected]@gmail.com . Please, i want my money back . My paytm number is [protected]. Please contact me and give me the details . I have transaction ID number and proof of the transaction.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        siddharth gothwal
        from Noida, Uttar Pradesh
        Jun 29, 2017
        Report
        Copy

        Address: New Delhi, Delhi
        Website: paytm.com

        I have ordered power bank of ambrane 13000 MAH on 1st june 2017. I was not in my town for few days I checked the product after 20 days. and I find its not working properly, not at all charging my phone to 50 percent also.
        very very bad service duplicate product charges even more than this. very low class product. tell me who will replace this for me.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ankitkumarsitpara
          from Hojai, Assam
          Jun 29, 2017
          Report
          Copy

          Address: 814111
          Website: Www.paytm suloction.com

          Dear sir maine paytm se 5000 paise transfar kiye lekin faild bata raha hai my paytm register no [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Salah Usman
            from Muvattupuzha, Kerala
            Jun 29, 2017
            Report
            Copy

            Website: www.paytm.com

            I had bought an item and one item cancelled from Paytm using my ATM card but it was damaged. I had requested for the refund and didn't received the amount yet in my bank account. Now it's been 1 week I'm waiting the refund amount.If i didn't ​get the amount back in 24 hours the bank will deduct my money from my account because now my account status is under the minimum balance required as per month.
            So please help me to get back my money soon.
            Thanks
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shantanu Pal
              from Delhi, Delhi
              Jun 29, 2017
              Report
              Copy

              Website: paytm.com

              I booked 2 buses through paytm for 23rd June, 2017 and 26th June, 2017 for Delhi to Nainital return journey.

              First bus - paytm booking id [protected].

              The bus was booked for sangam holidays as mentioned in the ticket with seat no 15, 16. At time of boarding it was something else ITC. The seat no was changed. Paytm does not hold any direct relationship with buses and still selling bus tickets. The seats they mention at the time of bus booking are illustrative and they do not mention that. That causes serious harassment .

              This bus was booked from Delhi to Nainital. The actual A/C air suspension bus dropped us near Haldwani and then by a small bus. They do not mention that either. This is kind of hiding information. Also if we had to books bus till Haldwani we had better options from uttarakhand roadways A/C buses which are a lot cheaper.

              Second Bus- Paytm booking id -[protected].

              The bus was booked for hill travels for return journey. They cancelled the ticket on morning of the day of travel. Which caused huge amount of harassment because it was a long holiday and there were no other buses available.

              However, when I came back asked for refund they asked for screenshot of SMS from the bus services. After sharing that they asking for 24 hours more on daily basis and further they have asked for 48 hours.

              If a bus get cancelled the amount should be immediately refunded as it was a fault from the paytm /bus side.

              Request consumer forum help me get the refund.
              Also request you to confirm if Paytm is really authorized sell bus tickets.
              Because I have found they are not trustworthy.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kunal Vasishtha
                from Delhi, Delhi
                Jun 29, 2017
                Report
                Copy

                Address: Faridabad, Haryana, 121001
                Website: Paytm

                My T shirt is picked for return dated 27/6/17 & get message on my registered Mobile no . That Use the refund code ... On Paytm app/web to process refund of your returned item instantly. But problem is that there is no option to use that . I tried to contact their call centre but they put my call on hold for more than 1/2 an hour many times so it's almost useless to call them .
                My name. - KUNAL VASISHTHA
                Order no is - [protected]
                Registered Mobile no [protected]
                Ordered from Paytm
                Item- T shirt
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vikassahu9
                  from jind, Haryana
                  Jun 29, 2017
                  Report
                  Copy

                  Address: Jind, Haryana, 126102

                  Last evening i recharged my number [protected] through paytm for which paytm has given me reference number [protected].
                  But my service provider reliance denied to give any such reference number.
                  Now where is my money that PAYTM has deducted.
                  As the money is deducted by PAYTM therefore, PAYTM is responsible for this problem and it shoupd be resolved as earlier as possible.

                  Vikas
                  Der/ sir . my name Ganesh tagad my mob . number [protected] plase chek my acont / summary ... chak 18 mar2017 Rs= 8383 rupise amounts problem pls chek last chans you camplent cayber caraem last warning
                  Hi This is Ashwini here, Using HDFC debit card i had done mobile recharge 100rs through Paytm(BSNL network service) but amount didn't get credited to my mobile number but the amount was debited from my HDFC bank account

                  Order no: [protected]

                  Please check and do the needful .
                  For further queries you can contact this mail:ashuu.[protected]@gmail.com
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Suave Sonal
                    from Zamania, Uttar Pradesh
                    Jun 29, 2017
                    Report
                    Copy

                    Address: Allahabad, Uttar Pradesh, 211001
                    Website: paytm

                    I have booked a bus ticket from allahabad to delhi on 26th June 2017 .The said travel agency or the bus operator was vidhan tours and travels, they are one of the enlisted bus service providers from Allahabad to Delhi. The ticket was confirmed And the amount of 1799/- rs was deducted . But on the date of journey when I talked to one of the spokesperson of the agency they said they cancelled my ticket on their own as their bus stopped in allahabad. So I wanted my money to be refunded. Which has not been refunded yet. The order no. Was [protected]
                    +2 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashish Yaduvanshi
                      from Darbhanga, Bihar
                      Jun 28, 2017
                      Report
                      Copy

                      Address: Jaipur, Rajasthan, 302020
                      Website: paytm

                      Sir please refunded my money your seller was order cancelled but my money not a refunded
                      I book gionee a1 mobile 18289 rs.
                      My money detected tha after your seller order cancelled and my money not received till now

                      So please refunded my money

                      Order no. [protected]

                      My mobile no.[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        aishwarya singhal
                        from Hyderabad, Telangana
                        Jun 28, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: paytm.com

                        I transferred amount rs. 2, 379 from my paytm wallet to my bank on 13th june. The status of the transfer is still pending after 15 days. On contacting paytm again and again they just open a new case and say that our escalation team will handle the issue in 24 hours and you will get the amount. Now when i contact, they say that since it has already been more than 3 days since the failed transaction, it is taking more time to investigate.

                        Please help me to get the amount back.
                        Jun 24, 2017
                        Rifasat Ali's response
                        Pls paytm castumer care call me
                        Number [protected]
                        Mere paytm walet se balance kt Gaya or mujhe bank me transfer karana th but nahi Gaya or paytm Care me 10 baar call KR Diya but koi bhi response nahi, bol dete h ho jaega pls help me
                        Paytm is cheater site, it takes my money and not refundable, when I always call to customer care then he/she didn't support . It collects my clothes but didn't refund .[censored] site ever
                        My paytm transition ID [protected] for mobile recharge on paytm it show 3g plan and actually I got 2g plan
                        Sir aaj hi phone ki USB aai he jo kissi bhi phone may nahi lag rahi
                        Jis ka order no he
                        [protected]
                        Helpful
                        Found this helpful?
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dstrivedi
                          from Ahmedabad, Gujarat
                          Jun 28, 2017
                          Report
                          Copy

                          Dear sir,

                          Our complain no: 32463496 regarding fraud with our paytm account

                          I have made a complain about non payment of my vodafone bill (Which was made from paytm account: [protected]) to your email id with in second a call from paytm office arrived via call no: [protected] and asked detail what happend with mobile payment after that ask for mobile no from whom payment made to vodafone & send paytm link to verify actual payment made

                          After that he said that payment was not made by paytm so actual payment will be credited so another massage is received for otp as call is from paytm call centre we have followed instruction given by him

                          After that balance amount is withdrawn from account & told that account is not operating so amount is not credited to your account and he has transferred rs.3437/- to account: [protected] unknown to us.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Brahmam B
                            from Hyderabad, Telangana
                            Jun 28, 2017
                            Report
                            Copy

                            Address: Rangareddy, Andhra Pradesh, 500072
                            Website: paytm

                            I booked 3 train tickets and made the payment thorugh paymt with id [protected] and after having 25 conversations also with those # no reply till now, is this a fraud company or what - really frustrated all the people sitting over there are just illitrates dont know what to reply to the customer queries - fully frustrated with those guys and services - please let me know what and how can you help me in this regard
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kiran kumar Bala
                              from Tanuku, Andhra Pradesh
                              Jun 28, 2017
                              Report
                              Copy

                              Address: Anantapur, Andhra Pradesh, 515001
                              Website: IRCTC

                              I have booked tickets through irctc mobile app and tried to pay through paytm it showed error and i again tried succeeded but my account debited twice. Please resolve my problem and revert. My money back. The error showed transaction was done by internet banking and other was done through debit card.
                              I once again request you to resolve my problem as early as possible.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                advocatesanjeevgarg
                                from Mathura, Uttar Pradesh
                                Jun 28, 2017
                                Report
                                Copy

                                Address: Muzaffarnagar, Uttar Pradesh, 251002

                                Sir, i have an account in paytm wallet and my registerd mobile no. Is [protected]. Iread an offer rs.50 cash back on payment of electricity bill through paytm. So reading this offer i use my paytm wallet for payment to uppcl for my electricity bill throgh account id [protected] on dated june 21and my receipt no. Is[protected] but i did not received rs.50 cash back in my account till now.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  panthu
                                  from Kakinada, Andhra Pradesh
                                  Jun 28, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  Dear sir,
                                  We have booked three tickets from new delhi ti shimla by welcome bus services on[protected] by paying rs 3240/- vide order no [protected]. The ticket id is opr 28a. The debit card no is [protected] valid upto 03/21. Unfortunately the service was cancelled by the operator and says that the amount is credited to you.
                                  I have already lodged a complaint with you and gave reminders also with regard to refund. So far i did not received the amount from you.
                                  Please extend your support and arrange a solution to receive the same
                                  Jun 28, 2017
                                  Updated by panthu
                                  G V R Murthy B 2 306 Ananda enclave opp three temples near fort vizianagaram 535002
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nanditha Anna Georgey
                                    from Bengaluru, Karnataka
                                    Jun 28, 2017
                                    Report
                                    Copy

                                    Address: 562106
                                    Website: paytm.com

                                    I have transferred 4100 rupees from my paytm account to my south indian bank account on june 4 2017. It has not been transferred yet and the paytm gave me a faulse transaction id which i have contact with the bank and found its wrong. Its been a month since iam having the problem and the paytm is not having proper customer care number to contact and they are not responding.
                                    +1 photos
                                    job ke nam par shine.com walon ne 27500 thagi ki hai
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      Farooqali Mohammed
                                      from Hyderabad, Telangana
                                      Jun 28, 2017
                                      Report
                                      Copy

                                      Address: Medak, Andhra Pradesh, 502103
                                      Website: paytm.com

                                      Sir,

                                      Othpg 007350 paytm mobile solutionsnoida

                                      This is a trascation neither a made or purchased from anything from you.
                                      It show how good you protect our details.
                                      This transaction made on 29-may-2017. I just noticed. Simply debited 2, 000 rupees from my sbi account.

                                      Please revert back me. I heard that and google it it seems lot of people facing same problem. And some of people deducting twice or so many times.

                                      Hope i won't face this problem. I leave my mobile number here.

                                      Thank you
                                      [protected]
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        F
                                        faryan
                                        from Mumbai, Maharashtra
                                        Jun 28, 2017
                                        Report
                                        Copy

                                        Website: paytm

                                        I have paid 9110 rs for reliance electricity bill on 24 june, but it is 28 june today still the bill is not paid. I contacted the reliance office in mumbai they said no money is paid from your side. Tomorrow is the due date of the bill, i want my money back. I will pay to them via offline mode. Such a cheapster u are. First i use paytm for saving time but now it is just dubious. I[censored] want my order id just reply me i will get u the order id and mobile number also.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit