PayTM Mobile Solutions Complaints & Reviews

I purchase a product which lead me to paytm payment portal. I received no payment confirmation nor did i receive the product.

Payment is from ICICI a/c no[protected] dt. 06/06/2021 for Rs.249.00

payment id is [protected]

pic attached is of that site which led me to paytm payment portal

kindly revert back at [protected]@gmail.com

or [protected]

Dear sir/Madam I have paid my electricity bill payment on 15.06.2021 through Paytm, transaction is showing that payment is failed but amount deducted from account.After that it showing that refund initiated and amount is not credited in my bank account.Can you please tell me what he exact date for refund amount.My reference number is 6237433676226262506095

Paytm first games a subsidiary of paytm.It provides games such as fantasy cricket Rummy etc. Rummy pool games are filled with cheaters who pass cards and steal others money. When complained about the same they inquire for name sake. I faced the issue 3 times which were proven by the support that players are cheating. They refunded for two and other is pending. I asked them whether they will refund who were being cheated or only to those who complain. For this I got contradictory answers from them which made me to complain here. I request you to urge them for a constructive answer. One more thing is that they say their platform is cheat proof and they dynamically block suspected players which isn't unless we complain they won't take any action. Those who cheat might have won numerous games like this and complained or not they will do the same till they are blocked.

Sir, I paid Rs 13757.70 through Net-banking Axis Bank on 08/06/2021 for payment of Fee for St. Xavier's Senior Secondary School, Raj Niwas Marg, New Delhi through e-care pro and the said transaction was got failed but the amount of Rs. 13757.70 was debited from my account and till date, it has not been refunded to my account as 9 days already passed. Till date, no action has been taken by your company. Please refund my amount to my bank account as the earliest.

Recently I conducted a paymnet through the net banking option through your PAYTM platform. Though the money was deducted from my account, the payment was never confirmed from the reciever, The transfer hasn't taken place but the money has been deducted from my account. Kindly look into this matter and credit the money as soon as possible. I've completed the same payment through other method/ platform hence need the money to be credited.

I ordered a product from Amazon on 2nd of June 2021 and cancelled it on 9th of June 2021 because of the late delivery and the refund was initiated at that moment only. Today is 15th June and I haven't received my refund yet because of some issues of paytm payments bank. The order id is[protected] and the refund reference no. is 74332741162116168221795. Please kindly look into this matter.

Hi Paytm Team,

My bank account is deducted with INR 35000 on 8th June'21 with INR 35000 but same is not credited to beneficiary. Please confirm on refund urgently.

Paytm is running a cashback offer of 100 rs through scratch card in bank transfer and payment section for selected users though I am under the few selected user who can avail the offer I didn't get the scratch card to win 100 rs twice though I raised ticket regarding this twice they are falsely saying that they are not running any kind of cashback offer currently

I was order a mobile phone order id [protected] dated 30 may 21. But courier partner of E-com don't deliver item till to date . Status not shown and not connect to any person for status .

I want cancel this order and refund the same amount at early date.

My journey was booked on 18 with indigo, and they had cancelled our journey due to some reasons so they intiated us with 5000 rs refund which was from Paytm.. and before that we had changed our flyt date so they refunded with 696... Both have been intiated by indigo but the Paytm hasn't refunded us untill now..we hav called them several time but there is no response .. the total refund amount wud be 5696 rupees and the Paytm number is [protected] and the booking number is [protected]
its nearly a month n I've not received any response...

I have received a discount voucher for zee5 app from Paytm for making a payment. But it is not acceptable by zee5.

TRANSACTION I'd [protected]
Please RECHARGE immediately
recharge did not happen

[protected] IS TRANSACTION ID
RECHARGE OF VI OF RS 149 DONE ON 07 June at 5am 16 minutes.

8.02.21
there was a amount of Rs.5999 that was issued to me as a refund by amazon on 8th feb 2021
but the amount was not reflected in my bank account neither in the bank staement.
I shared the details of the transaction with the bank along with the refund refrence number provided to me by amazon, even after sharing all the facts the bank is denying to issue my amount.
Amount of refund Rs.5999
refund reference number :[protected] for the refund of Rs 5999 which was issued on 8th February.

Gd evening sir, mera Paytm aap per 24x7 help & support open nhi ho rha h, mene Paytm aap ko many times bar delete krke download kiya aur another device m bhi download kiya lekin sbhi jagh “no internet connection” show ho rha h jbki mere phone m full network aa rhe h. Isi reason se m mera Paytm post paid loan closed nhi kra pa rha hu. Kyunki Paytm post paid loan ka option bhi 24x7 help & support he open hota h.

I tried to book 2 tickets on irctc air on May 17th 2021 via paytm wallet, Money deducted but ticket didn't get booked.
After checking with IRCTC air they told it could be the issue at PayTM end but they have raised refund from their end. Then I checked with PayTM they gave me an order id saying the issue was at irctc end.
Now problem is whoever has the issue I'm not getting the refund amount. Even I checked with my bank they said they haven't received any refund request from said merchants.
Below are the details :
Amount deducted : 4720.18 Rs.
Travel date : July 2nd
From Kolkata to Agartala (flight ticket)
Status : Not booked.

Kindly check and refund asap.

As my phone was not working and shops were closed due to lockdown so I have purchased a phone for Paytm on 13.05.21 and paid in advance.
The order id of my order on Paytm is [protected]
The estimated delivery was 16-17 May but it was delivered to me on 19th May.
To continue working I have borrowed the phone from a friend in the meanwhile.
When I opened the packing, the box of the phone was in a very bad condition.
The phone is very expensive for me and I have purchased it from my hard earned money.
So I did not switched ON the phone as I don’t want to take any chance that may cause a problem later and have requested Paytm for the return along with the attached pictures.
They kept on asking for pictures again and again for the next 3 days and I kept sharing.
After that they have given a time of 48 hours to review.
Then till 5 days there was no response from their end, I kept on trying to reach them but I was unable to do that.
After 5 days I receive the message that my request has been rejected without any explanation.
I kept on asking for the reason but Paytm is not responding since then.

Needed to return the borrowed phone and to continue working I needed a phone so when Paytm did not respond after 48 hours so I had purchase a phone from the store.
I can’t afford 2 phones and I would need Paytm to return my money and take their phone back.
Your support and help in this matter is needed as Paytm is not responding to my request and is doing arbitrariness.

I have tried to pay loan on mpokket app through paytm but the amount 1, 860 is not debited to the required app.And i have received debited message from my bank with a valid proof(screenshot of the message in my mobile). Kindly refund my money as soon as possible.

This is in regards to the amount INR Rs 11, 868 which is still not refunded from Paytm. It's been 6 months and I am still waiting to get this amount which I had spent on GoAir Airlines tickets via Paytm.

I had booked 4 GoAir airlines tickets which were scheduled for 19th December 20202 from DEL(Delhi) to BOM(Mumbai) with PNR number M95T8G. Booking ID for this is [protected]. Due to some technical issue on GoAir end, the flight was rescheduled by GoAir.

I reached out to GoAir customer support and informed them that the rescheduled timing is not comfortable for my family to travel and requested alternate schedules. Upon which GoAir informed that there is no alternate timings and only option is to cancel the ticket from GoAir end and against that whole amount will be refunded. I agreed to the refund process and received emails from GoAir mentioning about the refund amount. Below I have attached the email copies which I have received from GoAir.

As I mentioned earlier, it's been 5 months, 24 days and still the amount is not credited /refunded to my account.

I have been in discussion with Paytm since last December 2020 where I have explained to many of Paytm support agents and escalation team providing proof that the refund amount I should receive is INR Rs.11, 868 but no luck. A few times it has happened that my calls were hung up after I asked to transfer the call to the senior supervisor. Below is the list reference ID till now I have received from Paytm :

Reference No.:[protected]
Reference No.:[protected]
Reference No.:[protected]

Each time I call Paytm customer care, I have to explain my issue and at the end of the day I get similar updates mentioning below :

-Your issue is escalated and the escalation team
-refund team is working on your issue
-We are working on your issue
-We have escalated this issue
-We are awaiting a response from the refund team
-We have raised your concern and you will get a response after 7 Days.

And the worst thing happening is, Paytm support is sending multiple emails asking me to share my bank details so that they can refund me INR Rs.1225. I really don't understand on what basis Rs.1225 is getting refunded ? I have also reached out to Paytm Care via messages on Twitter, Facebook but no luck.

To clarify if there is something pending from GoAir, I reached out to them and got to know that they have already transferred the refund amount to Paytm. Also they shared the invoice copy with me.

I am really disappointed with Paytm service and the way Paytm is handling my issue.

This has suffered me a lot and I would request Paytm to please please please refund my complete amount with additional penalty amount for the trouble caused to me.

I have order a phone with Paytm.
Firstly they delivered the phone 2-3 late.
When I received the phone it was in a dented box both from inside and outside.
The dent was big that it has reached the phone body.
I did not even switched ON the phone and sent a return request with pictures with the stipulated time.
They asked for the pictures thrice which I shared.
They told me to answer in 48 hours but I kept on trying to reach them but they did not respond in 5 days and after 5 days they rejected my request.
The phone was important to me as I couldn’t work without it so when they were not responding I had to purchase a phone from the store.
Now Paytm is not returning my money.
Please help me to get it back from them.