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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 383

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A
Ashok@777
from Mumbai, Maharashtra
May 31, 2017
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Address: Mumbai City, Maharashtra, 400030
Website: www.paytm.com

Kindly stop transaction id 260812. Of amount 3000/- which is done by fraud call and where i has by mistake share otp to them on no. [protected].
Actually this transaction is not done me personally and its done by unknown person on call from fake saying that they are from icici bank and i have to share otp, where i had shared my otp to neha unknown person which call from no [protected].

After this i again called back to icici bank but they said we don't ask otp no. And then i had blocked my card

Kindly don't supply anything on this above transaction id. Please stop and refund to my icici credit card.

Ashok patel
Sir/mam..

i bought krackjack and submitted paytm number but faced some issues...I think it is fake or didn't submitted...Im totally disappointed..sorry

Transaction Id 260812 of ICICI bank to Paytm - Comment #2745829 - Image #0
My cash back amount 1351 is still yet to come back in my account
.Pls check and lemme know
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    N
    Natasa Das
    from Kolkata, West Bengal
    May 31, 2017
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    Address: Kolkata, West Bengal, 700026
    Website: www.paytm.com

    My registered number is [protected] & email ID is [protected]@gmail.com. I have paid my electricity bill (CESC) of amount Rs. 5830/- on 29.05.2017 but bill is still unpaid. Pytm had deducted this amount from my account. I had tried their helpline number but no use!

    I have requested them to refund this amount to my bank account through generating a ticket in the mobile app but did not get any response from them!
    +2 photos
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      K
      kpas
      from Chennai, Tamil Nadu
      May 30, 2017
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      Address: Ernakulam, Kerala, 682035

      We regret to inform you that the following amounts are not reflected in paytm wallet pass book till today.

      1. Ref No. [protected] dtd 24/5/2017 Rs. 480
      2. Ref No. [protected] dtd 27/5/2017 Rs. 300

      My mobile No.[protected]

      Email; [protected]@hotmail.com
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        V
        Vicon
        from Nongpoh, Meghalaya
        May 30, 2017
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        Address: Kohima, Nagaland, 797001

        Kindly reverse the amount of Rs 19999 to sbi
        debit card ending no.9476 from [protected] at payTm mobile solution taxn# 301385, one unidentified man who is knowing my register mobile number stole my card number and did online purchased thru Paytm mobile solution service, therefore request you to kindly trace the address of your costumer and not to deliver the orders.
        May 30, 2017
        sk rawat's response
        Please return products
        Sir Mai paytm se Portronics car charger 3usb with micro usb cable price 322 order Kiya tha jiska order no [protected] h sir mujhe Portronics ki jagh vingajoy ka products diya gaya h. Different products delivery and lower price or local products vingajoy car charger 2usb only

        Reversing money back - Comment #2745890 - Image #0
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          R
          Ram Srinivas
          from Idukki, Kerala
          May 30, 2017
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          Address: East Godavari, Andhra Pradesh, 533006
          Website: [email protected]

          Sr... Today iam booking irctc paytm in train tickets amount was debited but trasaction canciled... So pls kindly refund it...
          [protected]
          Ramsrinivas. [protected]@gmail.com
          +1 photos
          Worst app ever never use paytm for buying anything
          It takes order and after 2-3 days automatically cancel the order by saying seller has cancelled the order

          Amount debited but transaction cancelled irctc paytm - Comment #2745840 - Image #0
          My payment confirmation is awaited, My Paytm money 150 used from my wallet is deducted . I want to cancel the order and want my money back. And swear I will not use Paytm again. You usually do things like that. So please cancel my order.
          Order no. . [protected]

          Amount debited but transaction cancelled irctc paytm - Comment #2745898 - Image #0
          What is passcode.?
          & How yo secure my account when account open in my phone and my phone is lost..?
          I have done my recharge of Rs309 on my jio no [protected] on dated 23/05 /2017 but recharge is not completed so i want clarification regarding the deduction of Rs309 from my account.
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            M
            MAshish Rajpoot
            from Noida, Uttar Pradesh
            May 30, 2017
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            Address: 110012
            Website: Paytm.com

            I cancelled my ticket
            Transaction id : [protected] pnr no. : [protected]
            Train no. &
            Name :
            12497 / shane
            Punjab
            Date of booking : 30­may­2017 class :
            Second
            Sitting
            Quota : general
            Date of journey : 29­jun­2017 from : ndls to : beas
            Boarding at : ndls date of boarding : 29­jun­2017
            Reservation
            Upto :
            Beas
            Scheduled
            Departure :
            06:40 hrs
            Insurance (No. Of
            Psng) :
            1
            Passenger details
            Sl. No. Name age gender status coach seat / berth / wl no
            1 ashish 25 male cnf d2 84
            Fare details
            Distance : 406 km
            Ticket fare : rs. 160.00
            My paytm order no. [protected], on dated[protected] through your paytm, rs 160 but this amount not credited my account. I have sent complaint to customer care but they are deposited my money in bank account and paytm cash so my request you to take neccessary action. Please my amoount refund as soon as. First also they didn't refund my money rs 50/- that time i neglect this my amount i hope you will take any action
            +1 photos
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              V
              Vikalp Maurya
              from Mundi, Madhya Pradesh
              May 30, 2017
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              Address: Tiruchirappalli, Tamil Nadu, 620015
              Website: Paytm.com

              Respected sir/madam,

              This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my jio number where i have done the transaction on 07-april-2017 at 6:26 pm through jio app with paytm wallet. The transaction status says that "payment of rs. 303 successful with wallet transaction id [protected] and DC transaction no [protected] and it is not yet updated in order history
              The status is 'your order of Rs, 303 is successful' and still my jio number is did not get recharged.
              I expect the transaction to be cancelled and i must get the refund of my cash.
              And this is 3rd time I m writing this..
              +1 photos
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                B
                Bharat Shʌʀmʌ
                from Mohali, Punjab
                May 30, 2017
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                Address: Ludhiana, Punjab, 141008

                I have order on power bank but there were no delivery. They ask me for pick up the order but i don't know where is the place.. There is no proper information and adresss
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                  A
                  Anandhu Madhavan
                  from Bidar, Karnataka
                  May 30, 2017
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                  Website: Paytm

                  I placed an order for 2 packets ofbg03 test strips from paytm. I have paid for delivery charges also when i place the order. But when it receives i went to courier office which is 8 km from the delivery address that i gave to them. When i got the product it was having only 1 packet. And it seems like a sample bottle there was no covering no packet for the product. I gave request for the return they says to wait for 3 days. After that they say to send image everything. After 7 days they says to return back to the seller i return the product. I gave to them courier charge. They agree to pay it back. But when they got product the says my request for return of product is cancelled how is it possible. They are cheaters now i cant mail them paytm cheters
                  . Dont buy from paytm
                  Please dont buy anything
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                    S
                    Sumit Patodia
                    from Wankaner, Gujarat
                    May 30, 2017
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                    Address: Ahmedabad, Gujarat, 380006
                    Website: irctc

                    Hi
                    I am dr sumit patodia
                    Today on 30th may at 2pm
                    I maid a transection through irctc for my railway ticket for mumbai
                    But instead of payment to railway, you received it and irctc showig as a failed transcection
                    Inb/[protected]/paytm mobile solution pvt ltd
                    This is shown.
                    My mobile no [protected]
                    E mail id - [protected]@gmail.com

                    Kindly refund it
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                      J
                      Joe Mach
                      from Karnal, Haryana
                      May 30, 2017
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                      Address: 560068
                      Website: paytm.com

                      Order no #[protected] (Trio cd40 n micro fiber and order no #[protected] ambrane p-1122 shipped through xpressbees has not been delivered to me however i got a message saying its delivered on 29/5/17 @ 6:49pm.

                      The address has remained the same and i have received my previous two orders via paytm to the same address without an issue.

                      I have enquired in the surrounding area with all neighbors and none of them have received it on my behalf.

                      This is a painful experience.
                      Kindly refund my money or send me the product immediately.
                      Maximum items not be sent by you as per selected order.i selected items as per showing items, but your order received other different items.maximum orders are not received as per selected order and many items are defected.now i aviod you online shopping.
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                        A
                        ahshah106
                        from Noida, Uttar Pradesh
                        May 30, 2017
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                        Address: Mumbai City, Maharashtra, 400080
                        Website: paytm.com

                        Hello Team,

                        I made order of Bean Bag Refills 250 gms on 18thMay 2017. My order number is [protected]. Estimate delivery date is 24to27 May. I didn't receive product yet. When I am tracking of product status "server not found" error occurred.

                        I raised multiple tickets to paytm regarding such issues.

                        I have experience very bad service from paytm this time. Online shopping service is very bad comparatively other websites.
                        +1 photos
                        Jun 01, 2017
                        Updated by ahshah106
                        Still no update..
                        Jun 02, 2017
                        Updated by ahshah106
                        without informing they have initiated refund process. Very bad service this time.
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                          S
                          sdhawan8
                          from Bengaluru, Karnataka
                          May 30, 2017
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                          Address: 201301
                          Website: Paytm

                          Hi,
                          I have ordered voltas 1.5 ton split ac183 jy on 23rd may, 17. But till yet order is not dispatched and today i got an information from your side, that my order has been cancelled.

                          Am i looking fool?

                          You have already taken a week to deliver the product and today you no, we don't have this product. I am raising my query in consumer forum regarding your not acceptable service and your response.

                          One more thing, when i am calling you on your support number in shopping section, no one is receiving calls. I have been on hold for almost 35 minutes.

                          You are here to serve your customer, not putting them on "holds" for a long time.
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                            R
                            Rohitskmishra
                            from Pune, Maharashtra
                            May 30, 2017
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                            Address: Indore, Madhya Pradesh, 453441
                            Website: Paytm.com

                            I m paytm's vip customer. I hv 10500 rupees in my paytm wallet. But from 23may 2017 paytm deactivate my account without any information now i m trying to contact paytm care via phone and email but they are not replying me. My rs.10500 is stuck. Plz help me.
                            Regards
                            Rohit mishra
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                              S
                              S K Dhal
                              from Sambalpur, Odisha
                              May 30, 2017
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                              Website: www.irctc.co.in

                              Today, while booking railway tickets through irctc website, a payment amounting to rs.1351.50 was inadvertenetly made to you from my axis bank a/c in stead of paying to the railways. The info received from my bank says: rs.1351.5 debited from your a/c on[protected] vide inb/49588361/paytm mobile solutions pvt. The amount may be refunded to my bank a/c as soon as possible. Mr. Saroj kanta dhal
                              Mail id : mr. [protected]@gmail.com
                              Cont. No.- [protected]
                              Jatt singh is collecting small amount of paytm cash from all his facebook friends by giving them some deal an cheating them by blocking them so i request you to please close his account an seze it thank you

                              His mobile no is [protected]

                              Refund of payment made to you wrongly from irctc website - Comment #2744785 - Image #0
                              Refund of payment made to you wrongly from irctc website - Comment #2744785 - Image #1
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                                M
                                mith7
                                from Kolkata, West Bengal
                                May 30, 2017
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                                Address: 600119
                                Website: paytm.com

                                After being converted into paytm bank, on 27/05/2017 suddenly i got forced log out from my paytm account, and i was trying to login it was saying i am giving wrong password, but am sure that is my password. I called customer care on 28/05/17, they said wait for 30 mins it will be activated, it was not activated. Again i called them on 29th, they give me one complaint no. 30512507, and told me to give them photo copy of my govt ids. I submitted my adhar photocopy and pan photocopy, now they are asking for p2p transaction. I provide that by calling them this morning (30/05/17). Then also they are not unblocking it. I have approx 500/- in my paytm wallet. I want my account back or else money...
                                I did not receive the refund back on cancellation of my train tkt which I had booked and cancelled thru Paytm...pls refund me my valuable money

                                Account blocked and they are not unlocking it - Comment #2744793 - Image #0
                                Account blocked and they are not unlocking it - Comment #2744793 - Image #1
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                                  R
                                  Reeta Gairola
                                  from Chennai, Tamil Nadu
                                  May 30, 2017
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                                  Address: Gurgaon, Haryana, 122001
                                  Website: Paytm

                                  There are five different transactions had been done through my paytm wallet which were not done by me.
                                  1) may 27th at 13.54 hrs tnx no. [protected].
                                  2) may 27th at 14.51 hrs tnx no. [protected].
                                  3) may 27th at 15.21hrs txn. No.[protected]
                                  4) may 27th at 15.35 hrs txn. No. [protected].
                                  5) may 29th at 16.41hrs txn. No. [protected].

                                  Please help to get my money back. Almost 900 rs from my wallet had been used for above transactions. Also, i always get messages whenever paytm were used for any transactions. None of the above transaction detail were received by me on my phone. This is quite strange. Please resolve my problem.
                                  Regards
                                  Reeta
                                  Reeta. [protected]@gmail.com
                                  in which application they transactions are made can u send me screen shot of transactions
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                                    Y
                                    Yogeesh Sangulle
                                    from Murwara, Madhya Pradesh
                                    May 30, 2017
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                                    Address: Bhopal, Madhya Pradesh, 462043
                                    Website: paytm.com

                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

                                    Transaction id :[protected]
                                    Refundid : [protected]
                                    Refunded date : 23-may-2017

                                    Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.
                                    I had booked a railway ticket and paid through paytmag, but the transaction had failed, on 29th june 2017, yet money had been deducted from my account but till date there has been no refund. Also, the irctc website shows that the money has been refunded...

                                    Transaction id [protected]
                                    transaction date 29/6/17
                                    transacttion amount Rs. 2050
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                                      R
                                      Rohit Kumawat
                                      from Bhadohi, Uttar Pradesh
                                      May 30, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 303604
                                      Website: paytm.com

                                      After[protected] I am unable to login in paytm. After enter login via my mobile no. And mail id, unable to login...it shows message(jpg). I have approximate 350 rs. In my paytm wallet. Now I am unable to use it. Also want to contacted to customer care, but no responce from them.
                                      Please take strict action against this fraud.
                                      Jpg2 proof of account.
                                      +2 photos
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                                        T
                                        teja s
                                        from Tanuku, Andhra Pradesh
                                        May 30, 2017
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                                        Address: 507001
                                        Website: paytm

                                        My order no :[protected]
                                        Change in phone number as by mistake last digit given as 8 but it should be 6. Correct contact number should be
                                        [protected].

                                        It would be better if direct change in address functionality is provided. Or else at least through customer care contact to get it done by contacting to executives

                                        Please change my contact to given number asap for my order.
                                        worst service of paytm in just updating the address. got to cancel order because of this.
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