PayTM Mobile Solutions Complaints & Reviews

My registered number is [protected] & email ID is [protected]@gmail.com. I have paid my electricity bill (CESC) of amount Rs. 5830/- on 29.05.2017 but bill is still unpaid. Pytm had deducted this amount from my account. I had tried their helpline number but no use!

I have requested them to refund this amount to my bank account through generating a ticket in the mobile app but did not get any response from them!

We regret to inform you that the following amounts are not reflected in paytm wallet pass book till today.

1. Ref No. [protected] dtd 24/5/2017 Rs. 480
2. Ref No. [protected] dtd 27/5/2017 Rs. 300

My mobile No.[protected]

Email; [protected]@hotmail.com

Kindly reverse the amount of Rs 19999 to sbi
debit card ending no.9476 from [protected] at payTm mobile solution taxn# 301385, one unidentified man who is knowing my register mobile number stole my card number and did online purchased thru Paytm mobile solution service, therefore request you to kindly trace the address of your costumer and not to deliver the orders.

Sr... Today iam booking irctc paytm in train tickets amount was debited but trasaction canciled... So pls kindly refund it...
[protected]
Ramsrinivas. [protected]@gmail.com

I cancelled my ticket
Transaction id : [protected] pnr no. : [protected]
Train no. &
Name :
12497 / shane
Punjab
Date of booking : 30­may­2017 class :
Second
Sitting
Quota : general
Date of journey : 29­jun­2017 from : ndls to : beas
Boarding at : ndls date of boarding : 29­jun­2017
Reservation
Upto :
Beas
Scheduled
Departure :
06:40 hrs
Insurance (No. Of
Psng) :
1
Passenger details
Sl. No. Name age gender status coach seat / berth / wl no
1 ashish 25 male cnf d2 84
Fare details
Distance : 406 km
Ticket fare : rs. 160.00
My paytm order no. [protected], on dated[protected] through your paytm, rs 160 but this amount not credited my account. I have sent complaint to customer care but they are deposited my money in bank account and paytm cash so my request you to take neccessary action. Please my amoount refund as soon as. First also they didn't refund my money rs 50/- that time i neglect this my amount i hope you will take any action

Respected sir/madam,

This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my jio number where i have done the transaction on 07-april-2017 at 6:26 pm through jio app with paytm wallet. The transaction status says that "payment of rs. 303 successful with wallet transaction id [protected] and DC transaction no [protected] and it is not yet updated in order history
The status is 'your order of Rs, 303 is successful' and still my jio number is did not get recharged.
I expect the transaction to be cancelled and i must get the refund of my cash.
And this is 3rd time I m writing this..

I have order on power bank but there were no delivery. They ask me for pick up the order but i don't know where is the place.. There is no proper information and adresss

I placed an order for 2 packets ofbg03 test strips from paytm. I have paid for delivery charges also when i place the order. But when it receives i went to courier office which is 8 km from the delivery address that i gave to them. When i got the product it was having only 1 packet. And it seems like a sample bottle there was no covering no packet for the product. I gave request for the return they says to wait for 3 days. After that they say to send image everything. After 7 days they says to return back to the seller i return the product. I gave to them courier charge. They agree to pay it back. But when they got product the says my request for return of product is cancelled how is it possible. They are cheaters now i cant mail them paytm cheters
. Dont buy from paytm
Please dont buy anything

Hi
I am dr sumit patodia
Today on 30th may at 2pm
I maid a transection through irctc for my railway ticket for mumbai
But instead of payment to railway, you received it and irctc showig as a failed transcection
Inb/[protected]/paytm mobile solution pvt ltd
This is shown.
My mobile no [protected]
E mail id - [protected]@gmail.com

Kindly refund it

Order no #[protected] (Trio cd40 n micro fiber and order no #[protected] ambrane p-1122 shipped through xpressbees has not been delivered to me however i got a message saying its delivered on 29/5/17 @ 6:49pm.

The address has remained the same and i have received my previous two orders via paytm to the same address without an issue.

I have enquired in the surrounding area with all neighbors and none of them have received it on my behalf.

This is a painful experience.
Kindly refund my money or send me the product immediately.

Hello Team,

I made order of Bean Bag Refills 250 gms on 18thMay 2017. My order number is [protected]. Estimate delivery date is 24to27 May. I didn't receive product yet. When I am tracking of product status "server not found" error occurred.

I raised multiple tickets to paytm regarding such issues.

I have experience very bad service from paytm this time. Online shopping service is very bad comparatively other websites.

Hi,
I have ordered voltas 1.5 ton split ac183 jy on 23rd may, 17. But till yet order is not dispatched and today i got an information from your side, that my order has been cancelled.

Am i looking fool?

You have already taken a week to deliver the product and today you no, we don't have this product. I am raising my query in consumer forum regarding your not acceptable service and your response.

One more thing, when i am calling you on your support number in shopping section, no one is receiving calls. I have been on hold for almost 35 minutes.

You are here to serve your customer, not putting them on "holds" for a long time.

I m paytm's vip customer. I hv 10500 rupees in my paytm wallet. But from 23may 2017 paytm deactivate my account without any information now i m trying to contact paytm care via phone and email but they are not replying me. My rs.10500 is stuck. Plz help me.
Regards
Rohit mishra

Today, while booking railway tickets through irctc website, a payment amounting to rs.1351.50 was inadvertenetly made to you from my axis bank a/c in stead of paying to the railways. The info received from my bank says: rs.1351.5 debited from your a/c on[protected] vide inb/49588361/paytm mobile solutions pvt. The amount may be refunded to my bank a/c as soon as possible. Mr. Saroj kanta dhal
Mail id : mr. [protected]@gmail.com
Cont. No.- [protected]

After being converted into paytm bank, on 27/05/2017 suddenly i got forced log out from my paytm account, and i was trying to login it was saying i am giving wrong password, but am sure that is my password. I called customer care on 28/05/17, they said wait for 30 mins it will be activated, it was not activated. Again i called them on 29th, they give me one complaint no. 30512507, and told me to give them photo copy of my govt ids. I submitted my adhar photocopy and pan photocopy, now they are asking for p2p transaction. I provide that by calling them this morning (30/05/17). Then also they are not unblocking it. I have approx 500/- in my paytm wallet. I want my account back or else money...

There are five different transactions had been done through my paytm wallet which were not done by me.
1) may 27th at 13.54 hrs tnx no. [protected].
2) may 27th at 14.51 hrs tnx no. [protected].
3) may 27th at 15.21hrs txn. No.[protected]
4) may 27th at 15.35 hrs txn. No. [protected].
5) may 29th at 16.41hrs txn. No. [protected].

Please help to get my money back. Almost 900 rs from my wallet had been used for above transactions. Also, i always get messages whenever paytm were used for any transactions. None of the above transaction detail were received by me on my phone. This is quite strange. Please resolve my problem.
Regards
Reeta
Reeta. [protected]@gmail.com

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id :[protected]
Refundid : [protected]
Refunded date : 23-may-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.

After[protected] I am unable to login in paytm. After enter login via my mobile no. And mail id, unable to login...it shows message(jpg). I have approximate 350 rs. In my paytm wallet. Now I am unable to use it. Also want to contacted to customer care, but no responce from them.
Please take strict action against this fraud.
Jpg2 proof of account.

My order no :[protected]
Change in phone number as by mistake last digit given as 8 but it should be 6. Correct contact number should be
[protected].

It would be better if direct change in address functionality is provided. Or else at least through customer care contact to get it done by contacting to executives

Please change my contact to given number asap for my order.

I made a payment of RS. 986/- for IGL gas on 23 May, 2017. A message from paytm was sent that transaction failed pls. Update ur android software and try again. I updated my software, but in the due time till date no refund has been received. The amount of RS.986/- is required to be refunded. I haven't received any transaction ID also. Pls. Resolve the issue.