Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 386

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ASHUTOSH PANDEY
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product

Address:Varanasi, Uttar Pradesh, 221005
Website:paytm.com

I have very bad experience (Do not buy): kobosports.com
My invoice number: 38818/2016-17/5488 invoice date:[protected]
The product delivers damage condition.
No one come for installation or any manual guide.
I assemble with a local technician.
After 10-day machine sparked and completely dead.

I am trying to communicate seller as well as paytm but both are not responding last 10 days.
Treadmill...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Antony Durai
from Chennai, Tamil Nadu
Report
Copy

My wallet amount not reflecting

Yesterday i try to login my account, but cant able to login again i register paytm payment bank through website again i got loged in. But my existing transection details and order details and my wallet amount all are not reflecting in my account. I try to call the customer care no like chennai, delhi and website mentioned no all as says out of service. And i send the mail to customer care mail id also. But no one response my mail like [protected]@paytm.com,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
p_patel012
from Ahmedabad, Gujarat
Report
Copy

No more my account accessible

Address:Ahmedabad, Gujarat, 380015
Website:paytm.com

Hi,
From 24 May 2017 morning i can't able to access my paytm account. when i am go raise support ticket about this then after 2 hours i got a mail for more detail, instantly i had replied it mail with snapshot of my application but still not get any reply or call from support team. also i had try for call on number which is available on paytm site "Customer Care (24X7):[protected]", it's just ringing IVR, no way to reach till...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Boyinin
from Bengaluru, Karnataka
Report
Copy

D'link dwr 116

Address:560040
Website:Paytm

I have purchased dlink router from paytm, now the router is not working and it is still in warranty. I need to download the invoice from paytm to claim the warranty but i'm not able to access my paytm account. I tried to call their customer care and i lost all my balance. I even mailed them about my issue but no response. I don't know what to do, please raise this issue asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
capiyush94
from Mumbai, Maharashtra
Report
Copy

Shipping fee charged but still i am not getting delivery

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

Dear team,

Paytm has charged me rs. 500 on account of shipping fee but they are saying the i will have to pick up the product in person from the store. Product is honda activa which i have bought on 26th april 2017.

My concern is... Why they have charged shipping fee of rs. 500 if i had to pick that in person.

I am also sharing the invoice stating the shipping fee of 500 (Incl taxes)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
supertime2000
from Anand, Gujarat
Report
Copy

Paytm fraudulent practice

Address:Gautam Buddh Nagar, Uttar Pradesh, 388450
Website:Paytm.com

On May 21 we received a message from Paytm that Since One97 Communication is transferring business to Paytm Payments Bank I had an option opt out of Paytm. So on the same day I wrote them an email expressing my desire to opt out and transfer my balance in the wallet, to my Bank Account.

Paytm ignored my message and responded only when I cautioned them that I will report to RBI. But their response had no relevance or reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arindamde01
from Kolkata, West Bengal
Report
Copy

Till date the amount not refunded

Address:Kolkata, West Bengal, 700056

12/4/2017 othpg[protected]. 14/4/2017 othpg[protected]. 21/4/2017 othpg[protected]. 22/4/2017 othpg[protected]. My account is deducted we registered the complain to you and its been days and month since you promised a refund but no such refunds are there.. You have informed refund issued and neft register on 28/4/2017. I badly need my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diksharora
Report
Copy

Unable to login to my paytm account

Address:Gautam Buddh Nagar, Uttar Pradesh, 110009
Website:Paytm App

Hi team,

I am not able to log into my paytm account since 23rd may 2017.

My registered mobile no : [protected]

Calling customer care is a nightmare as it just let you move forward if you have lost your phone?
Also when we enter our registered mobile no : [protected] it says it is not registered. Seems like my account is inactive?

Could you please explain what is happening?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prateek1997
from Vikasnagar, Uttarakhand
Report
Copy

Im unable to login my account with mo. number this 9897492906

Address:Mathura, Uttar Pradesh, 281001
Website:www.paytm.com

I have paytm account with
Mobile number [protected]
Email id [protected]@gmail.com
This account is active from last 3 years. And now from 23rd may'17, i am unable to login to my account. It is saying invalid username and password.. And when i tried to do forgot my password.. They are not sending any reset password... I tried to contact them through customer care number.. There is no executive to attend.. They always...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yash1301
from Delhi, Delhi
Report
Copy

Hitachi refrigerator

Address:New Delhi, Delhi, 110096
Website:paytm

I ordered one Hitachi 601 L Double Door Refrigerator R-VG610PND3 vide order number [protected] on 21/04/2017 which got delivered at my address on 27/04/2017 and the carton was opened and also upon checking the refrigerator quantity was 565 litre instead of 601 litre as ordered. Even the product description stated that product is of 601 litre and also does its invoice.

But instead of repeated reminders and emails no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
ydangi84
from Wankaner, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to Login through my Mobile num. As well as Email

Address:380051
Website:www.paytm.com

I had Money in my wallet and now. I'm not able to access my account. It's showing invalid registration details. I had done transactions A day ago. I have details of every Transaction, and suddenly how can that account details be Invalid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopikajayan
from Bengaluru, Karnataka
Report
Copy

Fund transfer 10553999122

Address:560077

Sir

My paytm wallet have rs.7100. I want to transfer this amount to my bank account. I login and i click to transfer. Then i got sms from paytm that your amount transfered to bank account and transaction id is [protected] on[protected]
But i did not enter my bank details in paytm. So i request to cancel the transaction via mail. I send that details to [protected]@paytm.com. My maild id is jayan. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dbbansal
from Mau, Uttar Pradesh
Report
Copy

I am unable to login to my account linked to mobile num 9467991802

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

I have paytm account with
Mobile number [protected]
Email id [protected]@gmail.com
This account is active from last 3 years. And now from 23rd may'17, i am unable to login to my account. It is saying invalid username and password.. And when i tried to do forgot my password.. They are not sending any reset password... I tried to contact them through customer care number.. There is no executive to attend.. They always...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
anirudha dastane
from Mumbai, Maharashtra
Report
Copy

Railway booking

Address:Mumbai City, Maharashtra, 400057
Website:www.irctc.co.in

Today morning i book railway irctc tatkal booking. From my debit card rs.2270/- is debited. Amount not recd. To railway so my transaction failed. I got message from bankers amount is debited. My transaction is. [protected] - irctc... Please return the money

[protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
BhUvNeSh RãJdHÅrĪ
from Lucknow, Uttar Pradesh
Report
Copy

Magideal 64gb micro SDHC TF memory card class 10 w/SD adapter for smart phones tablet

Address:Jaipur, Rajasthan, 302012
Website:paytm.com

First of all i didn't get the product in paytm packaging. So i can't believe that it is sent be paytm.
Secondly, packing is of courier company which never have whether ordered from any site.
Third, the price on packing is rs 3.61 and i have paid rs 700
Fourth, paytm was showing processing and estimated delivery from 27 to 30 may till 24 may 2017 and i have Rwceived that order on[protected]. Paytm have updated it status...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Urstruly Sagar
from Vijayawada, Andhra Pradesh
Report
Copy

Transferred amount cannot be reflected in my bank account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:www.paytm.com

Here the details of the compliant

On 10th may 2017 i made transaction of transfer of Rs.711 to my bank account
Here details of that
Transferred to BankBank Txn ID: [protected]
Paytm Cash Txn ID [protected]
[protected]:36:54 PM

Added against orderPaytm for order #[protected]
Paytm Cash Txn ID [protected]
[protected]:33:56 PM

But not credited to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:121006
Website:Paytm.com

Order number [protected]
Complaint number 29818781

I never received the Symphony air cooler I ordered from Paytm despite many calls I made them. Order was dated 11th May.
When I track item on their courier partner Delhivery site: It says that item was never picked up (status updated on 19th may)

But according to Paytm item was shipped (on 17th May) but they don't have any tracking details to show....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashok6464
from Delhi, Delhi
Report
Copy

Dell e1916hv 18.5 led monitor cash back

Address:Gautam Buddh Nagar, Uttar Pradesh, 121007
Website:www.paytm.com

I purchase a dell e1916 hv led monitor 18.5 inch from paytm mall application and applied promocode lit1000 but no cash back of 1000 received please send my cash back as soon as possible i also have a complaint about your toll free no that not work and paid customer care no. Waits a lot but no one attend and lot of money waste please resolve all matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 700120
Website:www.paytm.com

My account [protected] showing not registered from 23rd May whereas there was around 6000 in wallet. I cannot even login or request for password change as there are no links which are coming from where I can change my password and login. To add to this pathetic situation, there are no on-call support, the email response team is too reluctant and doesnt even bother to reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richu Kansal
from Delhi, Delhi
Report
Copy

Money remove from wallet and logout by itself

Address:Mohali, Punjab
Website:google

Respected
sir/ ma'am
I want's to register complaint against pay tm app I stored 132 rs in paytm wallet remove money last day 23 may 2017 log out itself
when I tried to log in I forgot my pass word I tried to reset my pass word I didn't received any link I unable to call to customer care helpline but it was useless
plz help it was just 132 rs but if I stored 500 rs then what is guaranty of money safety...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy