PayTM Mobile Solutions Complaints & Reviews

Cash refund
Dear sir,

I recharged my mobile no: [protected], order no:-[protected], dated:31-may-17 through ur paytm, rs 20/- but this amount was debited my bank account and rechare was not done. I have sent complaint to customer care but they are not refund my money in bank account and paytm cash. So my humble request u to take necessary action

My Cell No. [protected]
Sir I have recharged my Tata Sky of Rs.285 vide Order No. [protected]
Payment Deducted immediately from my bank account but Recharge not done till now. Please refund my money back

I ordered an apple watch nike+ edition but i got the normal apple watch series 2 hite band, since like 5 days i'm keep complaining about this but no body is responding me and this paytm is not taking it back as well. I called them 4 times every one is saying sir give us time we will sort out the problem and you don't need to worry about this will be returned but they are very casual this is my hard n earn money and getting no responce. I would personally suggest people stop doing shopping from this site they are the big time scammers and never respond you well

It has been more than 25 days ordered cancelled. But refund not received yet.

Raised complaint trice but they closed the complaint without my consent.

10500 has been blocked from last 25 days.

Even they don't have any customer care number whom i should call.

No service nothing. Nobody helping...

Worst service ever seen

Complaint id 30546875

I am a regular paytm patron. One of the parties i need to make monthly payments is rwa rajouri garden. I had to make a payment of rs 1200 to mobile no [protected]. There was an error as the number got wrongly typed as [protected]. The rwa complained of non receipt of subscription. Request immediate correction please. Subject payment id is [protected].

I'd paid lpunest exam fee rs800 by paytm account. But till now i do not get inr350 promo code for cashback. So tell which way i'll get that. My transaction id: lpu order #23069517_[protected] on (April 28, 0937a. M.) so please i request you to resolve this issue quickly. You send me promo code on my email account : ([protected]@gmail.com) or call me : ([protected].)

Order #[protected].
I had booked my bus ticket today from a indore to mumbai through paytm. Ticket got booked and an amount of rs.1444 git deducted from my account. Immediately i received a msg that my booking has been failed and amount has been refunded. But i haven't received this amount yet. I will sue you if i don't get this amount soon. I won't hesitate to go to the consumer court. I have been trying to reach customer support but all the contact numbers are wrong!!! I want refund of whole amount of rs. 1444

Very poor service they take money from customer and do delay in recharge and when the customer told them to cancel they dont do it due to their delay customer recharge from other source and they dont refund the money. I appeal to public dont use paytm they dont care about their customers. My contact number is [protected]

Cash Refund
Dear sir,

I recharged My Mobile No: [protected], Order No:-[protected], dated:02-June-2017 through ur Paytm, Rs 214/- but this amount not credited my Mobile and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Paytm Account and Paytm Cash. So my humble request u to take necessary action

I had booked a ticket of on 30 april, through rail connect app and had done payment through paytm option. But due to my personal issues i had cancell it. I had cancelled it 9 days before the date
Of journey. After 1 week i had checked my refund status, in that i had seen that my ticket is cancelled and the refund amout was transferred to paytmsdk bank. I did'nt
Get my refund back into my account. I have all my transactions id in irctc official
Website.

I've seen from SBI debit card *****5547, Rs 3030 has been deducted from 17.3.17 to 26.4.17, 7times through Google supercall & paytm mobile solution. But, I've checked, my order list and paytm passbook, these deductions are not showing, but deducted from my account. Please refund my money as early.
With regards

Hi, i bought a mirza charger for my sony experia, between 20-25 december'16. I received my product within few days and also it stopped working in less than a month. I contacted the distributor (As his details were available on the packaging) and he told me to check the wire & socket both. Whatever is not working, he, ll replace the same. For doing so, he told me to sms him my address, which i did twice or thrice (As i had to repeatedly call him to know the status of my complaint & each time i called, the distributor said either he is not in the office presently or the product is about to get dispatched.) one fine day, when i called, he informed that the product was dispatched n also it has come back. When i asked the reason & also when can i expect the delivery, he said he was clueless n delivering the product isn't his responsibility. I made a complaint to paytm regarding the same (Complaint no:[protected]. The company sent me a mail asking me the details, which i promptly shared. The people at customer service informed me that they will revert back within 2 days & also i can visit a samsung service center & get my product repaired. Till date inspite of my repeated followups & mail their is no response.
Details of the product:
Item no.[protected] mirza charger
Shipment no.[protected]
Order no.[protected]
Amt paid-524/-
Distributor : guru ji enterprise
G-2/132 3rd floor, sec-16
Rohini, newdelhi110085
Ph no-[protected]
Seller tin-[protected]

Hi,

While recharging to mobile from my paytm account number [protected] by mistake I selected coupon of Rs. 500.00 which is deducted from my paytm accoun. Kindly revert the coupon and issue my cash to my paytm number.
Paytm is providing most fraud services as there is no proper customer service.

Received so many fraud calls from Paytm asking for my card, cvv, otp details and they tried to charge me for Rs, 2912.00 from my bank account. I have all the proof of call recording with me. They are trying to fraud us with all fraud services. I trust Paytm is number one in providing fraud services.

If I have power really I will make this Paytm services will be closed

Regarding your query with paytm care (Reference no.:[protected]
I am asking for return request for pants i ordered through paytm but for one only its generated and m trying for last three days in every possible ways but no response today evening i got a call from paytm customer care number [protected] he asked my card details i believed because the call is from paytm i gave my details. He told that he reverse the payment but what happen is they taken 2512rs from my account i recieved the below message

Thank you for using your sbi debit card 459xx1347 for a purchase worth rs2512.0 on pos payust[protected] at www.olacabs.com txn#[protected].
I want a solution for this

I am struggling to get refund but there is no proper customer care number no reply for my mails to [protected]@paytm.com i send more than 12 mails no reply at last m getting call from paytm customer care number and that too fraud call they looted 2500 from my account. I beleieved as it was paytm customer care but that too fraud.

Hi,

While recharging to mobile from my paytm account number [protected] by mistake I selected coupon of Rs. 500.00 which is deducted from my paytm accoun. Kindly revert the coupon and issue my cash to my paytm number.
Paytm is providing most fraud services as there is no proper customer service
I have attached screenshot for your reference.

Thanks

I have done shopping on paytm with having offer of cash back coupon code for electricity bill payment. After around a month when I didn't received the code i sent them mail for the code. They send me some incorrect code which was not working. It was showing that the code has been already used. On further complaint they send me different code. Again the same problem. That code was incorrect code. I am following up with their customer care team since past one month but getting no proper support.They are now saying that you don't meet terms n conditions without proper reason that which term and conditions they are talking about. They are not even properly replying on call telling that you will get response in 72 hours. This is going for a month and still i am not getting any proper response.

I have all logs detail in my mail with all proper screenshots for this issue and all improper mails from paytm.

I was recharge on my dth last night but the recharge is attempt on wronge number by mistake and i register my complaint on there site but no one can reply on it and i tried all the customer care number available on net but all the no. Are wronge number

Please check and figure out this

I was booking flight of vistara airlines and due to application issue it get changed to air india flight and due to this issue now i need to fly for 14 hours in place of 5 hours with 3year old kid...

Support team made me fool for 2 days and closed ticket without coordinating with me and emailed that there was no issue in app...

They are making fools and floor managers never come on calls to coordinate and support make fool on the name of technical department...

Never going to trust them again

I added paytm 350 to wallet for uber trancsactions paytm nt worked their.
After that one msg came from one97 communications about the paytm opt out services for the payments bank. So i sent my request to [protected]@paytm.com.
They deactivated my account but not refunded my wallet amount i already shared them my bank details as they asked within email, but nothing response is coming from their side.

Hi,

I had bought the wonder woman movie voucher on may 29th 2017, it was a couple ticket movie voucher.
I wanted to go for the premiere hence i wanted to pre-book it.

The pre-condition for the bookings are
* discounted promocode is valid till 30th june 2017.
* offer valid till june 2nd, 2017.

Pfa as the snapshot, where the error is displayed, i tried to book the tickets on 30th morning its self.
The error mentioned "the promocode is applicable only for wonder woman movie"

The crux of the matter is, i was booking for wonder woman movie itself, and there was only one theater & only one show, i tried booking since morning and all the seats were available.

I spoke to their customer care collectively for at least 2 hrs, on 30th may & even wrote them couple of emails.
-they called back and told that they`ll resolve the issue and call back, they never called back.
- they wrote back the email with the resolution on how to apply the code, but i explained them clearly that i had done the same way.
- they were not only clueless, but rude at times on resolving the issue.
- the customer executive understood the complaint but was unable to solve the issue, hence he passed it on the call to his supervisor, the supervisor had only one answer 'sir, it is based on terms & condition"to use it before june 2nd"
My problem was, the seats were full, and i had to book front row seats, if i had to book front row seats, why would i pre-book.

- they eventually did not pick up the call.

Order no.

Please request to refund rs. 500.