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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 389

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R
Radhika Karanam
from Hyderabad, Telangana
May 23, 2017
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Address: Hyderabad, Andhra Pradesh, 500016
Website: www.paytm.com

Hi

My Paytm account has been completely hacked or merged with unknown as no data left inside my account and am unable to retrieve any of my personal, older details, past transactions, history, my wallet balance, past order receipts, like nothing is present and available to view on the portal. I am totally shocked to experience the Paytm of this sort. My privacy and security is at stake now...Not sure what went wrong and occurred any issue but needs to be addressed on priority.

Please do the needful.
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    A
    anoop_lakshya
    from Bengaluru, Karnataka
    May 23, 2017
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    Address: Kanpur, Uttar Pradesh, 208027

    Dear sir my name is anoop kumar verma my pay tm no. [protected] my pay no. Please give me to pay tm no. [protected] full address so no. Amt. 5000 in wrong payment please help me this person mob. no. [protected] so please help me this thief so sir please help this paytm no.[protected] only give me address this person please helphelp me this thief so sir please help this paytm no.[protected] only give me address this person please helpPlease give me to pay tm no. [protected] full address so no.5000 in wrong payment please help me this person mob. no. [protected] so please
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      B
      bhaskar kh
      from Panaji, Goa
      May 23, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
      Website: paytm.com

      Order No :[protected]
      Order Total :Rs 2, 820

      I had booked flight through GoAir and paid through PayTm, once i paid directly through the GoAir website, it wasn't successful so for the second time i put money to my paytm wallet and then tried to pay this time also it said that the transaction failed, both times the money got deducted from bank account but i called GoAir and they told me that they haven't received through paytm and told me to check with the bank, even the bank personnel told me they haven't received any amount from paytm. I have been waiting for my refund since 2 months and called paytm many times all they tell me they don't have sufficient details.Unhappy with the service Paytm :( wouldn't recommend to anyone.I am not the only person facing this issue please resolve this as soon as possible or i'll have to take serious action.
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        A
        Ashish Chelawat
        from Ahmedabad, Gujarat
        May 23, 2017
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        Resolved

        Address: 380006
        Website: Paytm

        I am not able to login into paytm
        A notification came again & again that enter valid no without any reason
        Then i have created account and a new account is open how its possible because its already exist with same no & email
        Also my wallet balance become zero
        It show i have not done any transaction but in notification not match with it
        Kindly help me
        Jun 11, 2017
        Complaint marked as Resolved 
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          J
          jaypatel00004
          from Surat, Gujarat
          May 23, 2017
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          Address: Ahmedabad, Gujarat, 382445

          Muje 5000Rs ka refund chahiye.
          Mene paytm no [protected] kis par 5000Rs ka kartha wo Galtise dusra no pe par Diya to Ap muje refund chahiye.
          Mene a no [protected] me se Es [protected] no pe 5000Rs transfer Kiya tha.
          May 23, 2017
          Updated by jaypatel00004
          Check this pic

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            A
            Ashish Mahajan 17
            from Mumbai, Maharashtra
            May 22, 2017
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            Address: Raigad, Maharashtra, 410209

            Sir/madam,
            My friend had send me rs.5000 through paytm on 11 may. But still i haven't received it.[protected] is reference number. I'm checking balance regularly.
            Please check it and reply as early as possible. Also i went to bank they said to talk with paytm customer care only.
            And if i'm not getting response i'll make sure that your service is getting closed permanently.
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              R
              Rahul Kunvariya
              from Dhamtari, Chhattisgarh
              May 22, 2017
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              Address: Jamnagar, Gujarat, 361008
              Website: www.paytm.com

              I ordered sshd of 500gb for rs 4920 with order no[protected] with emi option but later i came to know they have directly debited the whole amount. Later i cancelled the order than they are transfering the amount to my wallet and now they are saying to mail amd request them for transfering the same amount in cc card.

              Kindly request paytm to transfer my refund to credit card.
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                P
                Padmalatha Chavali
                from Bengaluru, Karnataka
                May 23, 2017
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                Address: Bangalore, Karnataka, 560103
                Website: Paytm

                I have ordered a sofaset and it resembles completely different from the picture. It is looking like a gunny bag with jute filled and is very hard too. Request you to replace the product or return the money back and I am very disappointed with the product delivered by Paytm. The product is damaged and want for the immediate cash to be returned back to my account.
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                  P
                  Premsana
                  from Hyderabad, Telangana
                  May 22, 2017
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                  Address: Guntur, Andhra Pradesh, 522002
                  Website: Google

                  I added money to paytm but my wallet doesnot shows the money but money was deducted from bank
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                    R
                    Ranjith Surya
                    from Noida, Uttar Pradesh
                    May 22, 2017
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                    Address: 560058
                    Website: paytym

                    Sir i transfered rs 5000 through paytm to wrong mobile number [protected], i call to the person but his mobile no is not reachable. Kindly refund my money.
                    Email id: - [protected]@gmail.com
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                      A
                      ayushi rathi
                      from Hyderabad, Telangana
                      May 22, 2017
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                      Address: Mumbai City, Maharashtra
                      Website: www.quikr.com

                      As i cancelled my order with quikr and paid that amount through paytm, yet quikr ll provide me amount after a week in my wallet. Pawytm is going to be linked with n\bank by tomorrow. I don't want my wallet being linked with bak. I already send mail at [protected]@paytm.com, but couldn't get any reply for the same. Kindly provide me the updates regarding my refund amount in what mode it ll be, also provide me the update about wallet and paytm bank account transformation.

                      Regards
                      Ayushi rathi
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                        N
                        Naidu Lothugedda
                        from Ranaghat, West Bengal
                        May 22, 2017
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                        Address: Ahmedabad, Gujarat

                        Indigo flait ticket cancelled refund not received till date. Paytm order id [protected]
                        Travel and pnr details:
                        Travel from ahmedabad to visakhapatnam. Pnr number yi5knh indigo flait. Cancelled on 16th may 2017
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                          D
                          Devendra Chaurasia
                          from Chennai, Tamil Nadu
                          May 22, 2017
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                          Address: New Delhi, Delhi, 110026
                          Website: [email protected]

                          Money is deducted from my paytm walttet but not reflecting in my bank acount.

                          wallet order In #[protected]
                          wallet Mobile No-[protected]
                          Name wallet Issue -Devendra kumar Chaurasia

                          and tranfer account no[protected] and account name Lal Ji Chaurasia
                          and complacent Id 29880831

                          And tranfer amount-5102.04 but not send to bank
                          tranfer time-12:37 am 21 May 2017

                          Please resloved this issue.
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                            S
                            shubh239
                            from Riasi, Jammu and Kashmir
                            May 22, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.paytm.com

                            I'd booked a Ticket from IRCTC using Paytm wallet and IRCTC deducted ₹10, 215 and latter one deducted ₹10, 426 both shown in the images. When i cancelled the book as per the IRCTC policy they deducted ₹65/person as i had booked 3 tickets means as per IRCTC ( ₹10, 215 - ₹195 ) gives me ₹10, 020 but the actual money was deducted ₹10, 426 which means i should get ₹10, 231instead of ₹10, 020. Why?
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                              M
                              Mukund Prajapati
                              from Ahmedabad, Gujarat
                              May 22, 2017
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                              Address: Ahmedabad, Gujarat, 380050

                              Dear team, I have transferred wallet to my bank account on 13th may but till date amount not get into bank.
                              May 22, 2017
                              Updated by Mukund Prajapati
                              Amount not get into bank.
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                                E
                                Eenakshi
                                from Kolkata, West Bengal
                                May 22, 2017
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                                Address: Hooghly, West Bengal, 712235

                                I have booked a rail ticket in IRCTC and paid using my credit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                Transaction ID : [protected]
                                RefundID : [protected]
                                Refunded Date : 02-May-2017

                                Whenever I check my Refund status, it shows refunded to PAYTMAG.

                                Please solve this matter as soon as possible.
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                                  A
                                  arnab_chak
                                  from Gurgaon, Haryana
                                  May 22, 2017
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                                  Address: New Delhi, Delhi, 110091

                                  Dear Sir
                                  I have booked 3 tickets for adventure island in the morning today and it is showing that my confirmation is pending but the amount has been debited from my account.
                                  Also I have applied a promo code and the cash back of that promo code has not been recieved by me till now.
                                  Please see to the issue as soon as possible.

                                  Regards
                                  Arnab Chakraborty
                                  Wrong damege proudct plz refund my money
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                                    H
                                    harshituv
                                    from New Delhi, Delhi
                                    May 22, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
                                    Website: WWW. PAYTM .COM

                                    Dear paytm,
                                    You are doing fraud activity. Many cases has filed against you. But you are not solving any cases. If this fraudulent activity is continue then we need to take any legal steps to resolve public issue.
                                    One case is belong to me, the case is that -
                                    I has ordered the laptop "hp pavilion au111tx" (Vide order id.[protected]) 5 month ago and paid the lumpsum amount (Rs. 53, 089) via credit card at the same time. Due to the defects in the product i applied for the replacement of the same.
                                    After one week from the delivery, laptop was duly returned to paytm. Further after one week the laptop was replaced with a wrong product (Vide order no. [protected]) hp ay019tu worth rs. 31000. I was completely dissatisfied, and made a request for the return/ refund of the product.
                                    Till a week, no response was given to my mails. Further a week later the courier boy refused to take the product back as he argued that the confirmation is needed for the said wrong product. Now the product is lying with me unused.
                                    Kindly resolve the matter in 48 hour or i will need to file case against you. If you not resolve this matter then our team need to take action and need to punish you and may be need to take action against you app (Paytm).

                                    Harshit soni
                                    [protected]
                                    Delay in return pick up .
                                    Mobile phone is defective.
                                    Battery backup $ heating problem in product
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                                      G
                                      Graphic guru (G2)
                                      from Gurgaon, Haryana
                                      May 22, 2017
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                                      Address: New Delhi, Delhi, 110062
                                      Website: paytm.com

                                      Money is deducted from my paytm wallet nd shows its pending now 48 hours complete but my money not refund
                                      Dear sir/madam,

                                      I was booked 2 tickets in IRCTC via paytm gateway using my credit card. It has been debited from my account 900rs but it seems reservation failed. IRCTC transaction status shows IRCTC refunded amount to paytmga bank but still I'm not receiving my refund amount from paytm bank. IRCTC transaction id: [protected].
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                                        K
                                        Ksheeralinga S
                                        May 22, 2017
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                                        Address: 560100
                                        Website: www.irctc.co.in(irctc rail connect app)

                                        Hi this is ksheeralinga. This is very sad to say, and we loosing hopes on paytm mobile solutions pvt ltd. Actually on 19 may 2017 i made transaction for railway ticket booking... Booking got failed or unsuccess ful, but 986.50 got debited from my axis account, below is the transaction number and details.
                                        I want my money immediately.

                                        Inb/[protected]/paytm mobile solutions pvt ltd/trai
                                        May 22, 2017
                                        Updated by Ksheeralinga S
                                        refund my amount immediately
                                        Yesterday we book movie ticket for bahubali 2 in gold digital thane paytm show the amount is 150rs but when we reached at cinema the actual ticket rate was 80rs.how paytm can diffenciate the rates we want our cashback booking id:002B15-008AB3
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