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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 388

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S
suhaas27
from Gurgaon, Haryana
May 24, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 110091
Website: paytm.com

On 17th May, I sent INR 5000 to a person from whom I had bought a cooler. The 'passbook' page in my Paytm app shows that the paytm attempted the transaction twice but failed. Then it tried the third time and my money was successfully sent. I have the order id: QRC22D7ED10FED8FAB. The successful transaction doesn't appear in the merchant's phone, the two failed transactions appear in his phone, but the third successful transaction doesn't appear in his app. I wrote to paytm about it and called. Haven't got a response from the team yet. I request a refund from paytm so that I can pay the person. Or that paytm pay the merchant on my behalf for the same amount so that it can be settled.
May 30, 2017
Complaint marked as Resolved 
Paytm swiftly acted to verify my payments and resolved it within a day.
Kindly arrange your Tamil language speak customer support executive.. I need my transaction history clarification.. I don't understand English or Hindi.. Pls call me Tamil caller
Hello.. I have booked a ticket online from irctc using net banking as payment option.. . The amount has been deducted from my account but the ticket was not booked.. How i'll get the refund?
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    Andy_77
    from Bengaluru, Karnataka
    May 24, 2017
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    Address: 560018
    Website: Paytm.com

    I transferred an aount of 273 fro my paytm wallet back to y account which was linked. Its been 48 days since then, and no sign of credit to my account. Paytm is not responding to my queries too.
    I had further requested them to atleast credit it back to my account. Absolutely no response
    It created breach of trust, which would further provoke me to canvass this to my near and dear ones. To avoid such things, please take necessary actions
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      कस्वां अमर चन्द रिबिया
      from Alwar, Rajasthan
      May 24, 2017
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      Address: Churu, Rajasthan, 331001

      R/Sir,
      Good afternoon,
      aap mujhe abhi call karo
      abhi bhi na to login ho rha hai tatha na hi password reset ka link through SMS and e-mail prapt ho rha hai, please look into my matter and resolve it earliset, mujhe aaj urgent bill payment krna hai tatha shopping bhi krni hai so aapse nivedn hai kripya yathashighra karywahi kare ewam mujhe abhi aap call kijiye,

      Mera PAytm par wallet [protected] tatha registered mail id kaswan.[protected]@gmail.com hai ewam kal maine aapko mere wallet ki amount PPBL me transfer nahi krne babat e-mail bhi kiya tha. Sir aaj mere app me mujhe automatic logout kar diya hai tatha jb main login krne ki kosis krta hu to INVALID/Incorrect User Name or Password show kr rha hai tatha mujhe login nhi hone de rha hai tatha maine Password Reset ke liye Mobile number enter krke 2 bar link hetu request dal di hai tatha e-mail ID enter krke bhi request dal di hai lekin abhi tak mujhe link bhi prapt nahi hua hai. Mera aapse nivedn hai ki mere matter me lookout kare ewam mere pas aap abhi call kare ewam mere login issue ke matter ko abhi short out/solve kare,
      Thanks
      Amar Chand Kaswan
      [protected]
      May 18, 2017
      Madan Rayudu's response
      Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.Order no [protected], amount is deducted but mobile not recharged.i want my money back or recharge my mobile with 100₹.
      Sir I am new here and I ordered a shoe and they asked me to pay through this BT I don't know how add money on my account. So help me here sir. My ordered product is already shipped so help me fast as you can. Thanking you​ sir.
      100 rupees deducted without any details,
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        N
        Nilpaytm
        from Ahmedabad, Gujarat
        May 24, 2017
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        Address: Vadodara, Gujarat, 390002
        Website: paytm.com

        I hade ordered logitech m185 wireless mouse (Grey). And request for return against this ordered.
        We have returned rs. 30 to your paytm wallet but 625 till not credit in my account.
        So, kindly requist you give me refund asap
        My order id is [protected] on paytm.

        Thanks for advance

        Regards,
        Nilesh jadav
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          K
          kinkarkaka
          from Shillong, Meghalaya
          May 24, 2017
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          Address: Howrah, West Bengal, 711312
          Website: www.paytm.com

          I have paid amt 1514 to orient insurence where the same amt is though debited, registration procedure not completed yesterday,
          My name-soumitra pramanik, mob no-[protected], and the cyber receipt is -

          Cyber receipt date:tuesday, may 23, 2017 8:54 am


          _

          Transaction details
          _

          Account number : [protected]
          Transaction date : may 23, 2017
          Transaction amount : (Inr) 1, 514.00
          Transaction type : dr
          Transaction description : ibp paytm[protected]-2017
          Plz refund me the amt
          Chat conversation end
          Type a message...
          I don't have return cashback money
          Hello,
          my paytm no:[protected]
          yeasterday I added Rs100/- to my paytm wallet which 1st failed but got cut off from my account.again I added Rs100/- which was succesful but I didn't get 100 back.same today I've added Rs3500/- to my paytm wallet which was failed but got cut off from my account.please take action against it.
          I didnt get my money which is trasfer to the bank and money is cutoff by the paytm wallet
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            धर्मेन्द्र यादव गोरिया
            from Gurgaon, Haryana
            May 24, 2017
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            Address: Jhajjar, Haryana, 124142

            I have an account of Paytm service but on 23may my account deactivated 1000rs in my account i try to login but fail but sign up new customer on same no. It was activated but my refund is not given my number is [protected] please help us to solve this problem
            May 24, 2017
            Updated by धर्मेन्द्र यादव गोरिया
            I have an account of Paytm service but on 23may my account deactivated 1000rs in my account i try to login but fail but sign up new customer on same no. It was activated but my refund is not given my number is [protected] please help us to solve this problem
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              M
              Mansoor93
              May 23, 2017
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              Address: Chennai, Tamil Nadu, 600118
              Website: Shopaaz online shopping.com

              Your a/c xxxx752091is debited by rs. 8499.00for paytm-[protected]/paytm/thru net banking - ref:[protected]/05/2017 13:15- indian bank. This message came is while i am shopaaz online shopping.com.. I ordered 3s prime mobile i paid 8499 i paid via netbanking. Automatically cancelled my order not refund money on 07/3/17. Pls help me
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                D
                drbhush
                from Nagpur, Maharashtra
                May 23, 2017
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                Address: 444905
                Website: paytm

                I am using paytm since 2 years. Few days back i added rs. 5000 to paytm wallet. Now on 23rd may suddenly logged out automatically from paytm app and i am not able to log in. Tried several times. Even they are not sending me link to reset password. Even their 24/7 customer care numbers are not valid.
                I have sent emails as well but no respond. This issue should be solved as those are my hard earned money.
                Please solve the issue and refund the money.
                I'm using Paytm last 4years
                Last two days I'm unable to login my account from 7th Apr
                There is 1000rs in Paytm wallet
                I have tried to contact customer support that is very worst service there is no response at all only IVR will come
                You guys are advertising like Paytm bank
                Banks never do this kind of cheating
                Paytm is not at all responding. Very poor customer service. Why should you boast about yourself. By advertisement you are misguiding people.I lost 50 rupees to call for Paytm customer service . Veryyyyyyyyyyyyyyyyyy poor wasteeeeeee
                paytm is not working last two days ...
                I'm using Paytm last 2years
                Last one month I'm unable to login my account
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                  R
                  rkumar10081
                  from Pune, Maharashtra
                  May 23, 2017
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                  Address: South Goa, Goa, 403802

                  Paytm is a fraud on many counts...1.they hold unaccounted money, mine included..2 no grievance redressal, 3.cash back is a scam.4.their movie discount or free tickets is a scam, no picture hall owner accepts it.
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                    S
                    sujoy.rajbanshi
                    from Bengaluru, Karnataka
                    May 23, 2017
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                    Address: Kolkata, West Bengal, 700091
                    Website: nill

                    Dear Sir/Madam,
                    I have got a offer from PAYTM promotion camp on our office that if I upgrade KYC of my PAYTM account then I will get a offer of RC220. So that I have upgrade with KYC by Adhar card online in front of your exicutive on 22nd, May, 2017. Also your executive said that after got the congratulation msg I will get Rs220 cash back with use promo code VIP10 on any recharge even Rs 10 also.
                    Now my concern is
                    1) KYC not upgraded in my number and there is show my adhar number already used. then I have entered my voter id details manually
                    2) I have paid postpaid bill of Rs200 but KYC offer benefit not received.
                    Many of our colleagues are facing this issue. Please check and do the needful.
                    Camp Location: Ashram Building, Block GN 34/2, 3rd Floor, Salt Lake, Sec V, Kolkata-700091.
                    Date: 22/05/2017
                    Mobile no.: [protected]
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                      Y
                      Yash Lakhnani
                      May 23, 2017
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                      Address: Vadodara, Gujarat, 390006

                      Try to access paytm wallet but always getting the following message:

                      Access denied

                      You don't have permission to access "http://accounts.paytm.com/oauth2/authorize?" on this server.
                      Reference #18.7895c4d.[protected].2d893788

                      And i can't login. I inform several times to [protected]@paytm.com but no reply.

                      My email - [protected]@gmail.com
                      My number - [protected]
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                        Tm9890
                        from Hyderabad, Telangana
                        May 23, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 50082
                        Website: www.paytm.com

                        Company name - paytm
                        Location - noida
                        Issue date - 22nd may 2017
                        Ticket no issued by vendor 29609530
                        Item - personal accessories (Sun glasses)
                        The issue was with color (Description in website didnot match the item delivered and fit was not proper"however the customer care rejected stating size is as per description and didnot bother to address the colour issue
                        The return category selected was"wrong item delivered"

                        The customer care didn't listen the issue and kept on giving fake reasons for no return.

                        Request for return and refund.
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                          Pyush Jain
                          from Kanpur, Uttar Pradesh
                          May 23, 2017
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                          Address: Hisar, Haryana, 125001
                          Website: [email protected]

                          I can buy legging 399 & shipping charge 59 so paytm should apolozise not deliver my product & they message me i have refund ur money but money is not transfer to my bank
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                            Ramalinga Ghl
                            from Vepagunta, Andhra Pradesh
                            May 23, 2017
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                            Address: Anantapur, Andhra Pradesh, 515001
                            Website: [email protected]

                            Dear sir my name is ramalinga i brought pigeon induction stoves through pytem before 4 months ago but now not working... What do... Sir... Please accept my complaints... As soon as possible thank you sir...
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                              Saka Ananda Kumar
                              from Hyderabad, Telangana
                              May 23, 2017
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                              Address: Medak, Andhra Pradesh, 534275
                              Website: Paytm

                              On[protected], i booked 2 tickets in irctc. But they are unblocked. 125 hours passed away. But my amount note refunded.
                              Ref: 1. Rs:377.66, txn id: [protected].
                              2. Rs:392.97, tnx id: [protected].
                              Kindly refund my amount as early as possible.
                              Thank you.
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                                arnav2
                                from Haridwar, Uttarakhand
                                May 23, 2017
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                                Address: 110044

                                My paytm wallet is not running.. When I want to pay any transaction.. Always I receive a msg transaction failed your wallet not work. So plz give me solution because I need.. I'm phacing many problem after that... Plzz solve it. When I purchase any thing how can pay now a days every where dimand cash less paytm pay so I very uncomfortable.
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                                  mudit_1986
                                  from Noida, Uttar Pradesh
                                  May 23, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: paytm.com

                                  I had purchased a pair of shoes (Order no.[protected]) from paytm however the payment failed, so i tried again but somehow missed to put the promo code. So i wrote an enquiry to paytm that if i can get the benefit of the promo code. I got a reply from mr. Ajeet that as an exceptional case i will get the benefit of the code i. E. Cash back of inr 4874. Then i asked when i will get the cash back, i got a reply that when the return policy is over then i will get the cashback. After the return policy was over wrote an email asking about the cashback i got an email refusing to give as a have not applied the code. If i would have been told the truth that i will not get the cashback at all then i would not have purchased the product at all and would have cancelled the order. To make sure that i do not cancel the order they told me that will get the cashback only after return policy is over. I should get rs. 4874 plus compensation of telling lie from paytm
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                                    Anilp1291
                                    from Ahmedabad, Gujarat
                                    May 23, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                                    Website: paytm.com

                                    Your order no is : [protected]
                                    Item : puma men's street rider black and green sneakers
                                    Amount : rs. 2898

                                    Actual product details : https://paytm.com/shop/p/puma-men-s-street-rider-black-and-green-sneakers-FOOPUM...

                                    The item i received : http://imgur.com/a/8WVTr


                                    In images, last one in actual product..

                                    I spend lots of time on it to finalize that, they got offer for 50 % so, i decide, even all that they giving me that, that is disgusting.. I want to file legel compliant of piracy & customer misguide..
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                                      maheskumar41
                                      from Raipur, Chhattisgarh
                                      May 23, 2017
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                                      Address: Erode, Tamil Nadu, 638315

                                      Dear Sir!. I got a money of Rs.9980 from a person his mobile number:[protected], to my Paytm Accept account No: [protected] on Sunday dated 21.05.2017. The amount received in my Paytm account. The same amount i tried to transfer to my HDFC Bank account, The money transferring is failed due to some technical issue.The wallet Transaction ID is [protected].. Kindly resolve this issue and make way for getting the amount in my Bank account as soon as possible.
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                                        Akhil pedada
                                        from Hyderabad, Telangana
                                        May 23, 2017
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                                        From my paytm i have given rs500 to this number[protected] and he has not given be back. Later he gas switched off his mobile number. He has cheated me me and taken the money from me. So please help me to return my money. I am requesting you to solve my problem as earlier as possible. So please please help me sir. I am terrible lost my rs500. So please help me.
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