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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 390

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Address: Kanpur, Uttar Pradesh, 208019

Website: paytm.com

Hi! This is Anis Ahmad (merchant). On the day of Friday 19/05/17, A customer made a payment of 172rs, and still i did not receive this much of amount in my account.

Mob. [protected]
Email. [protected]@gmail.com
A/c no. [protected]
Transaction ref no. [protected]

So this is my humble request, solve this is as early as possible.
so i can operate my business easily with paytm.

thanking you

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Paytm.com

I have ordered (Order ID - [protected]) a Coffee Table on 20th April, 2017 back and paid the full amount of Rs. 4990 in advance. But till date i have not received a confirmation from company side on when the table would be delivered. I have raise several complaints with the support team, but none of them have given a proper response. Initially at the time of ordering time for delivery of the product was 20 days, thereafter they said they would deliver by 20th May, 2017. But till now no confirmation has come on when the delivery would happen despite repeated mails from my side.

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Address: 732141

Website: [email protected]

Sir,
I am gora from west bengal. I unable to login my paytm account...
Few days ago i deposited 5000/- in paytm wallet from my canara bank
Account. After that i forgot my paytm password and i tried several
Times with a wrong password therefore my paytm account is temporarily
Blocked. After that i contacted a paytm customer care executive and i
Was asked to send the last transaction record from my passbook. As per
The telephonic conversation i am sending the transaction statement
From canara bank passbook in pdf.
My paytm account no. [protected].
I request you to solve the issue.
I would be looking for your help and kind attention.

Thanking you,

Gora gupta

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Address: Bangalore, Karnataka, 560016

Hi.. on 5th april I had receive 14400 through another paytm account. Later my account got blocked due to login issues later when I got it sorted my wallet had only 57rs. When I checked my passbook it said withdrawn against dispute. I need my money back. Pls help I'm tired of paytm customer care being very careless. Paytm customer service is worst they font receive the call or reply in time for the mails. I need my 14400 back pls help me.

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I made two recharges from paytm and both were not what they promised.
1) what was the deal on paytm - 200rs full talktime
What i got - 170.91 rs of tt
2) deal on paytm - 99rs for 250mb 3g data
What i got - 550 mb 2g data.

Kindly rectify your mistake.
This i dont expect from a big enterprise like you...
My contact no. [protected] (Vodafone, mumbai)

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Address: Murshidabad, West Bengal, 742137

Website: paytm.com

Transaction id - [protected]
Cancellation id - [protected]
Refunded amout - rs. 3520. Above said tickets were booked through irctc mobile app and i have cancelled both tickets. Cancelled amount has been refunded by irctc through paytmsdk. But i have not received those refund amount in my bank account yet. Payment option: netbanking. Ticket : e-ticket...

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Address: Nashik, Maharashtra, 422502

Website: paytm.com

We had booked the purple volvo bus through paytm and at the time of travelling purple had provided mini volvp bus.
On may 21st, we were going to travel by volvo purple. Really shame on purple bus group. This was the worst service provided by them. You are charging for volvo and providing such mini bus which are provided by our IT companies within pune with free of cost. Many ladies with their babies and some pregnant women were travelling by this congested mini bus even I was with my baby. You are the worst. Will never book your bus again. Shame on you...

And I am complaining for paytm because paytm is also responsible for dealing with such frodulent bus services. Really shame on purple bus and paytm as well.

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Address: 110095

Website: BookMyShow

We booked three tickets which, by some circumstances failed to processed. Book my show sent a message that the refund have been submitted to Paytm. As per now, 12days, no refund have been received on Paytm account. On behalf that the helpline no said that it will be refunded in 7 working days.
Date on which ticket was booked:9 May 2017
Movie:Bahubali
Venue: Cross river mall, Karkarduma
Site booked from: BookMyShow
Wallet txn Id: [protected]
Paytm Account holder name: Rachna Chawla
Email: [protected]@gmail.com
Approx money to be refunded:₹800-₹900
Please reply with a fair result.

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Address: Bilaspur, Chhattisgarh, 495001

Today i had to recharge my relaince mobile no. By rs.196..
But due to hurry i typed 194 rs while paying by paytm.
My phone got recharged by wrong figure..
I was a roaming recharge which i of no use for me. It is by mistake that the amount i wrote was not correct..
Kindly look into this matter and refund that amount to my paytm wallet. Im your regular paytm customer..
Thanks
Regards

View replies

Reliance Communications Customer Care

from Mumbai, Maharashtra

May 21, 2017

Dear Rahul,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: 201005

Website: E-commerce

On 17th may I added Rs 7500 in my wallet, later on 18th may at 1:45 A.M, Rs 120.5 was deducted under uber ride which I didn't book.
I am a regular user of paytm but if I have to face such issues I wont be able to continue to be a user of your services, neither would i recommend it to any one.

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Address: Sonipat, Haryana, 131028

Website: www.carnivalcinemas.com/#

Sir I had booked the tickets for the movie but the cinema where movie is going to start is far from where i am. I have booked it from Carnival:Ansal kundli cinema my booking Id is KH[protected] and paytm booking Id is [protected] and my mobile no. Is [protected]

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Address: Jaipur, Rajasthan, 302021

Website: Paytm.com

Deduct money in my account and show refund in your account but after 2 days not recive in account,
Detail is not provide by paytm in which accoun amount recive bacouse i m use 3 bank and bank detail not give to paytm, i want my money in my paytm account asap,

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Address: 442605

Website: maitrya group of company

Sir maine comaplaint ki thi jiss k through muze call aya tha or usme mera a/c no or atm detial pucha gya tha or wo amout paytm through widrawl hua tha us ka a/ c no mai aap ko de rhi hu plz chek this a/c no and tell me kiss ka acount hai.[protected] or is k through yesb0000208

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Address: Kanpur, Uttar Pradesh, 208003

Ndls shatabdi e - 12001
Pnr - [protected]
15:00, 01 july 2017
Habibganj
21:10, 01 july 2017
Agra cantt
Boarding point - hbj - habibganj
Time & date - 15:00, 01 july 2017
Class - cc
Quota - gn
Traveller details
Jugal guptabooking confirmed
Cancelinvoice
Contact us
Message :
Booking status : confirmed, coach : c2, berth no : 65, current status : confirmed, coach : c2, berth no : 65
Usha guptabooking confirmed
Invoice
Contact us
Message :
Usha guptabooking confirmed
Cancelinvoice
Contact us
Message :
Booking status : confirmed, coach : c2, berth no : 67, current status : confirmed, coach : c2, berth no : 67
Suman guptabooking confirmed
Cancelinvoice
Contact us
Message :
Booking status : confirmed, coach : c2, berth no : 68, current status : confirmed, coach : c2, berth no : 68
Gyan p guptabooking confirmed
Cancelinvoice
Contact us
Message :
Booking status : confirmed, coach : c2, berth no : 69, current status : confirmed, coach : c2, berth no : 69
Fare breakup
Train farers. 3520 irctc service chargers. 0 paytm service chargers. 0 insurance chargesrs. 0 sub totalrs. 3520 payment gateway feesrs. 0
Grand totalrs. 3520.00
Payment summary
Totalrs. 3520

May 20, 2017

Updated by SrbhGpt3 PROMO CODE promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
BHOPAL SHTBDI - 12002
PNR - [protected]
08:02, 30 JUNE 2017
AGRA CANTT
14:25, 30 JUNE 2017
HABIBGANJ
Boarding Point - AGC - AGRA CANTT
Time & Date - 08:02, 30 JUNE 2017
Class - CC
Quota - GN
Traveller Details
JUGAL GUPTABooking confirmed
CancelInvoice
Contact Us
MESSAGE :
Booking Status : Confirmed, Coach : C3, Berth No : 31, Current status : Confirmed, Coach : C3, Berth No : 31
Promo Code
TMOVIES
Applied
Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
USHA GUPTABooking confirmed
CancelInvoice
Contact Us
MESSAGE :
Booking Status : Confirmed, Coach : C3, Berth No : 30, Current status : Confirmed, Coach : C3, Berth No : 30
Promo Code
TMOVIES
Applied
Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
USHA GUPTABooking confirmed
CancelInvoice
Contact Us
MESSAGE :
Booking Status : Confirmed, Coach : C3, Berth No : 32, Current status : Confirmed, Coach : C3, Berth No : 32
Promo Code
TMOVIES
Applied
Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
SUMAN GUPTABooking confirmed
CancelInvoice
Contact Us
MESSAGE :
Booking Status : Confirmed, Coach : C3, Berth No : 33, Current status : Confirmed, Coach : C3, Berth No : 33
Promo Code
TMOVIES
Applied
Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
GYAN P GUPTABooking confirmed
CancelInvoice
Contact Us
MESSAGE :
Booking Status : Confirmed, Coach : C3, Berth No : 34, Current status : Confirmed, Coach : C3, Berth No : 34
Promo Code
TMOVIES
Applied

But unfortunately till date cashback is not return.

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Website: PAYTMSDK

Transaction ID - [protected] & [protected]
cancellation ID - [protected] & [protected]
Refunded Amout - Rs. 1410 & Rs. 3310. Above said tickets were booked through IRCTC mobile app and i have cancelled both tickets. Cancelled amount has been refunded by IRCTC through PAYTMSDK. But i have not received those refund amount in my bank account yet.Payment Option: Netbanking. Ticket : E-ticket

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Address: 560001

Website: Paytm

Ticket id: 29603827, i have complained about my order laptop (Order id:[protected]) is defective and asked for replacement. I was told in 24 hrs revert will come. Since 3 days i have called 10 times and i didnt get any status.
Plz take it on priority. I don't understand why is it taking so much time to decide for replacement of product.

Plz initiate for refund or replacement of my product.in my order list that option replace return option not working.

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I am K. Venkatesh, a SBI Credit Card holder with no. xxxx xxxx xxxx 4530, from Bangalore.

I received my Credit Card Statement and shocked to find four transactions with respect to Paytm Mobile Solutions. The details are as follows:

Date Amount Transaction ID (provided by the Cr. Card Dept)

15.5.[protected]
15.5.[protected]
17.5.[protected]
17.5.[protected]

These transactions have not been carried out by me through my card. Can you please verify and reverse the the amount.

my contact:
mobile : [protected]
e-mail: [protected]@gmail.com

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Today[protected] I done below two transaction of Recharge Idea Mobile and I didn't get the mobile recharged yet

1. Rs. 349/- on mobile [protected] with ID : [protected] at 8:58 am

2. Rs. 13/- on mobile [protected] with ID : [protected] at 9:02 am

I did another transaction of Rs. 110/- on mobile [protected] at 7:48 am, it was success and when go to recharge it is showing in history, but of those above mentioned Idea transactions not shown history list also.

When I talk to customer care 15-20 mins back, the representative we attended call, not giving proper response but she telling that I have contact Idea people.

When I paid to PayTM (which I had been using for lost 2/3 years) and I did't pay through Idea site, how I can ask them.

Pl sort out the problem and see that my benefit to be credited or money to credit back to my account.

Regards,
P.K.Rao
[protected]

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Address: Thane, Maharashtra, 421605

Order Id: [protected]
Paytm Cash Txn Id: [protected]

Yesterday I was booking a train ticket from Bengaluru Cant to Mirzapur via Paytm (Online). Booking was not confirmed and a message flashed saying NO BOOKING DONE. But money got deducted from my Paytm wallet.
I looking for refund of the deducted amount back into my Paytm wallet

Amount Deducted: 2602.76/-

Kindly look into this and resolve it soon.

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I have booked two tickets from irctc website through my sbi net banking.I cancelled the tickets on 12 may 2017.Cancelled amount of 180rs refunded on 16 may 2017 to paytmsdk.But my paytm walletshows 0 balence.My trans id:[protected], cancellation id/refunded id:[protected].
So please transfer my amount to my sbi bank account

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