Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 390

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
su's vlog su
from Dharwad, Karnataka
May 22, 2017
Report
Copy

Address: Bangalore, Karnataka, 560016

Hi.. on 5th april I had receive 14400 through another paytm account. Later my account got blocked due to login issues later when I got it sorted my wallet had only 57rs. When I checked my passbook it said withdrawn against dispute. I need my money back. Pls help I'm tired of paytm customer care being very careless. Paytm customer service is worst they font receive the call or reply in time for the mails. I need my 14400 back pls help me.
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    S Zain Hasan Zaidi
    from Mumbai, Maharashtra
    May 21, 2017
    Report
    Copy

    I made two recharges from paytm and both were not what they promised.
    1) what was the deal on paytm - 200rs full talktime
    What i got - 170.91 rs of tt
    2) deal on paytm - 99rs for 250mb 3g data
    What i got - 550 mb 2g data.

    Kindly rectify your mistake.
    This i dont expect from a big enterprise like you...
    My contact no. [protected] (Vodafone, mumbai)
    +3 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      lalu9800
      from Patna, Bihar
      May 21, 2017
      Report
      Copy

      Address: Murshidabad, West Bengal, 742137
      Website: paytm.com

      Transaction id - [protected]
      Cancellation id - [protected]
      Refunded amout - rs. 3520. Above said tickets were booked through irctc mobile app and i have cancelled both tickets. Cancelled amount has been refunded by irctc through paytmsdk. But i have not received those refund amount in my bank account yet. Payment option: netbanking. Ticket : e-ticket...
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jyoti Sutar
        from Indore, Madhya Pradesh
        May 21, 2017
        Report
        Copy

        Address: Nashik, Maharashtra, 422502
        Website: paytm.com

        We had booked the purple volvo bus through paytm and at the time of travelling purple had provided mini volvp bus.
        On may 21st, we were going to travel by volvo purple. Really shame on purple bus group. This was the worst service provided by them. You are charging for volvo and providing such mini bus which are provided by our IT companies within pune with free of cost. Many ladies with their babies and some pregnant women were travelling by this congested mini bus even I was with my baby. You are the worst. Will never book your bus again. Shame on you...

        And I am complaining for paytm because paytm is also responsible for dealing with such frodulent bus services. Really shame on purple bus and paytm as well.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rachna Chawla
          from Delhi, Delhi
          May 21, 2017
          Report
          Copy

          Address: 110095
          Website: BookMyShow

          We booked three tickets which, by some circumstances failed to processed. Book my show sent a message that the refund have been submitted to Paytm. As per now, 12days, no refund have been received on Paytm account. On behalf that the helpline no said that it will be refunded in 7 working days.
          Date on which ticket was booked:9 May 2017
          Movie:Bahubali
          Venue: Cross river mall, Karkarduma
          Site booked from: BookMyShow
          Wallet txn Id: [protected]
          Paytm Account holder name: Rachna Chawla
          Email: [protected]@gmail.com
          Approx money to be refunded:₹800-₹900
          Please reply with a fair result.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rahulpahuja
            from Jabalpur, Madhya Pradesh
            May 21, 2017
            Report
            Copy

            Address: Bilaspur, Chhattisgarh, 495001

            Today i had to recharge my relaince mobile no. By rs.196..
            But due to hurry i typed 194 rs while paying by paytm.
            My phone got recharged by wrong figure..
            I was a roaming recharge which i of no use for me. It is by mistake that the amount i wrote was not correct..
            Kindly look into this matter and refund that amount to my paytm wallet. Im your regular paytm customer..
            Thanks
            Regards
            Dear Rahul,

            Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

            Regards,
            Reliance Communications
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kunal Roshan Singh
              from Delhi, Delhi
              May 21, 2017
              Report
              Copy

              Address: 201005
              Website: E-commerce

              On 17th may I added Rs 7500 in my wallet, later on 18th may at 1:45 A.M, Rs 120.5 was deducted under uber ride which I didn't book.
              I am a regular user of paytm but if I have to face such issues I wont be able to continue to be a user of your services, neither would i recommend it to any one.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pûshkãr
                from Varanasi, Uttar Pradesh
                May 21, 2017
                Report
                Copy

                Address: Sonipat, Haryana, 131028
                Website: www.carnivalcinemas.com/#

                Sir I had booked the tickets for the movie but the cinema where movie is going to start is far from where i am. I have booked it from Carnival:Ansal kundli cinema my booking Id is KH[protected] and paytm booking Id is [protected] and my mobile no. Is [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kharbass
                  from Chakia, Bihar
                  May 20, 2017
                  Report
                  Copy

                  Address: Jaipur, Rajasthan, 302021
                  Website: Paytm.com

                  Deduct money in my account and show refund in your account but after 2 days not recive in account,
                  Detail is not provide by paytm in which accoun amount recive bacouse i m use 3 bank and bank detail not give to paytm, i want my money in my paytm account asap,
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kanchu Vyas
                    from Buldana, Maharashtra
                    May 20, 2017
                    Report
                    Copy

                    Address: 442605
                    Website: maitrya group of company

                    Sir maine comaplaint ki thi jiss k through muze call aya tha or usme mera a/c no or atm detial pucha gya tha or wo amout paytm through widrawl hua tha us ka a/ c no mai aap ko de rhi hu plz chek this a/c no and tell me kiss ka acount hai.[protected] or is k through yesb0000208
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SrbhGpt3
                      from Kanpur, Uttar Pradesh
                      May 20, 2017
                      Report
                      Copy

                      Address: Kanpur, Uttar Pradesh, 208003

                      Ndls shatabdi e - 12001
                      Pnr - [protected]
                      15:00, 01 july 2017
                      Habibganj
                      21:10, 01 july 2017
                      Agra cantt
                      Boarding point - hbj - habibganj
                      Time & date - 15:00, 01 july 2017
                      Class - cc
                      Quota - gn
                      Traveller details
                      Jugal guptabooking confirmed
                      Cancelinvoice
                      Contact us
                      Message :
                      Booking status : confirmed, coach : c2, berth no : 65, current status : confirmed, coach : c2, berth no : 65
                      Usha guptabooking confirmed
                      Invoice
                      Contact us
                      Message :
                      Usha guptabooking confirmed
                      Cancelinvoice
                      Contact us
                      Message :
                      Booking status : confirmed, coach : c2, berth no : 67, current status : confirmed, coach : c2, berth no : 67
                      Suman guptabooking confirmed
                      Cancelinvoice
                      Contact us
                      Message :
                      Booking status : confirmed, coach : c2, berth no : 68, current status : confirmed, coach : c2, berth no : 68
                      Gyan p guptabooking confirmed
                      Cancelinvoice
                      Contact us
                      Message :
                      Booking status : confirmed, coach : c2, berth no : 69, current status : confirmed, coach : c2, berth no : 69
                      Fare breakup
                      Train farers. 3520 irctc service chargers. 0 paytm service chargers. 0 insurance chargesrs. 0 sub totalrs. 3520 payment gateway feesrs. 0
                      Grand totalrs. 3520.00
                      Payment summary
                      Totalrs. 3520
                      +1 photos
                      May 20, 2017
                      Updated by SrbhGpt3
                      PROMO CODE promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
                      BHOPAL SHTBDI - 12002
                      PNR - [protected]
                      08:02, 30 JUNE 2017
                      AGRA CANTT
                      14:25, 30 JUNE 2017
                      HABIBGANJ
                      Boarding Point - AGC - AGRA CANTT
                      Time & Date - 08:02, 30 JUNE 2017
                      Class - CC
                      Quota - GN
                      Traveller Details
                      JUGAL GUPTABooking confirmed
                      CancelInvoice
                      Contact Us
                      MESSAGE :
                      Booking Status : Confirmed, Coach : C3, Berth No : 31, Current status : Confirmed, Coach : C3, Berth No : 31
                      Promo Code
                      TMOVIES
                      Applied
                      Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
                      USHA GUPTABooking confirmed
                      CancelInvoice
                      Contact Us
                      MESSAGE :
                      Booking Status : Confirmed, Coach : C3, Berth No : 30, Current status : Confirmed, Coach : C3, Berth No : 30
                      Promo Code
                      TMOVIES
                      Applied
                      Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
                      USHA GUPTABooking confirmed
                      CancelInvoice
                      Contact Us
                      MESSAGE :
                      Booking Status : Confirmed, Coach : C3, Berth No : 32, Current status : Confirmed, Coach : C3, Berth No : 32
                      Promo Code
                      TMOVIES
                      Applied
                      Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
                      SUMAN GUPTABooking confirmed
                      CancelInvoice
                      Contact Us
                      MESSAGE :
                      Booking Status : Confirmed, Coach : C3, Berth No : 33, Current status : Confirmed, Coach : C3, Berth No : 33
                      Promo Code
                      TMOVIES
                      Applied
                      Promocode applied successfully. Please use promocode MOVIETRAIN after 24 hrs of successful bookings to get Upto Rs.150 Cashback on movie tickets.Valid only for new users on movie ticket bookings.
                      GYAN P GUPTABooking confirmed
                      CancelInvoice
                      Contact Us
                      MESSAGE :
                      Booking Status : Confirmed, Coach : C3, Berth No : 34, Current status : Confirmed, Coach : C3, Berth No : 34
                      Promo Code
                      TMOVIES
                      Applied

                      But unfortunately till date cashback is not return.

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajeswarisudhakar
                        from Bardoli, Gujarat
                        May 20, 2017
                        Report
                        Copy

                        Website: PAYTMSDK

                        Transaction ID - [protected] & [protected]
                        cancellation ID - [protected] & [protected]
                        Refunded Amout - Rs. 1410 & Rs. 3310. Above said tickets were booked through IRCTC mobile app and i have cancelled both tickets. Cancelled amount has been refunded by IRCTC through PAYTMSDK. But i have not received those refund amount in my bank account yet.Payment Option: Netbanking. Ticket : E-ticket
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chanakyach
                          from Bengaluru, Karnataka
                          May 20, 2017
                          Report
                          Copy

                          Address: 560001
                          Website: Paytm

                          Ticket id: 29603827, i have complained about my order laptop (Order id:[protected]) is defective and asked for replacement. I was told in 24 hrs revert will come. Since 3 days i have called 10 times and i didnt get any status.
                          Plz take it on priority. I don't understand why is it taking so much time to decide for replacement of product.

                          Plz initiate for refund or replacement of my product.in my order list that option replace return option not working.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            cptvenkatesh
                            from Bengaluru, Karnataka
                            May 20, 2017
                            Report
                            Copy

                            I am K. Venkatesh, a SBI Credit Card holder with no. xxxx xxxx xxxx 4530, from Bangalore.

                            I received my Credit Card Statement and shocked to find four transactions with respect to Paytm Mobile Solutions. The details are as follows:

                            Date Amount Transaction ID (provided by the Cr. Card Dept)

                            15.5.[protected]
                            15.5.[protected]
                            17.5.[protected]
                            17.5.[protected]

                            These transactions have not been carried out by me through my card. Can you please verify and reverse the the amount.

                            my contact:
                            mobile : [protected]
                            e-mail: [protected]@gmail.com
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kamalakara rao
                              from Mumbai, Maharashtra
                              May 20, 2017
                              Report
                              Copy

                              Today[protected] I done below two transaction of Recharge Idea Mobile and I didn't get the mobile recharged yet

                              1. Rs. 349/- on mobile [protected] with ID : [protected] at 8:58 am

                              2. Rs. 13/- on mobile [protected] with ID : [protected] at 9:02 am

                              I did another transaction of Rs. 110/- on mobile [protected] at 7:48 am, it was success and when go to recharge it is showing in history, but of those above mentioned Idea transactions not shown history list also.

                              When I talk to customer care 15-20 mins back, the representative we attended call, not giving proper response but she telling that I have contact Idea people.

                              When I paid to PayTM (which I had been using for lost 2/3 years) and I did't pay through Idea site, how I can ask them.

                              Pl sort out the problem and see that my benefit to be credited or money to credit back to my account.

                              Regards,
                              P.K.Rao
                              [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Musthafa Sayed
                                from Mumbai, Maharashtra
                                May 20, 2017
                                Report
                                Copy

                                Address: Thane, Maharashtra, 421605

                                Order Id: [protected]
                                Paytm Cash Txn Id: [protected]

                                Yesterday I was booking a train ticket from Bengaluru Cant to Mirzapur via Paytm (Online). Booking was not confirmed and a message flashed saying NO BOOKING DONE. But money got deducted from my Paytm wallet.
                                I looking for refund of the deducted amount back into my Paytm wallet

                                Amount Deducted: 2602.76/-

                                Kindly look into this and resolve it soon.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kavitha bhumireddy
                                  from Ponnur, Andhra Pradesh
                                  May 20, 2017
                                  Report
                                  Copy

                                  I have booked two tickets from irctc website through my sbi net banking.I cancelled the tickets on 12 may 2017.Cancelled amount of 180rs refunded on 16 may 2017 to paytmsdk.But my paytm walletshows 0 balence.My trans id:[protected], cancellation id/refunded id:[protected].
                                  So please transfer my amount to my sbi bank account
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Aditya sharma 7297
                                    from Delhi, Delhi
                                    May 19, 2017
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110055
                                    Website: Paytm

                                    I had placed a transaction of around ₹4770 on 23/04/2017 and since then only ₹2097 have been credited to my account. I'm sick of complainig here and there but no solution. Paytm is not answering my problem since the starting. Its just saying it takes 7-14 days then it told me 14-21 days but now its almost a month and its so irritating that they are not giving my own money back to me. Please take some strict action against them
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      ksol177
                                      from Anandnagar, Uttar Pradesh
                                      May 19, 2017
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110045
                                      Website: aout

                                      Hello sir my transcation is failed and my balance debited from my account on 17/5/2017 my balance is debited from my account and not credit in paytm wallet so return my balance on my account i was paying my electricity bill and balance debited from my account and no bill is payed. My balance is debited 7080 rupees. Pleas refund my money fast. Contact number is [protected]. Refund my money as soon as possible.
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        AEJAJ PATEL
                                        from BHARUCH, Gujarat
                                        May 19, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bharuch, Gujarat, 392001

                                        Hi
                                        I was return a product paytm order no.[protected]
                                        On april 2017 worth rupees 454 and 64 its cashback i got in 24 hourss but remaining amount 390 rupees so many time complaint register on [protected]@paytm.com and call on there coustomer care number but they told me for wait for 24 hours, 48 hous, 2 days, 6 days, 14 days so this system never stop from paytm for resolve my problem...and generate tickit one after one after one...and waste of time only..its concern team is totally fraud and time wasting teammmm they ask me for my statement i already forwarded ...its also 4 -5 days finished...no resolution stillll...
                                        So All people who read this my blog dont use this paytm app and paytm mall app both app service os disgusting...i already uninstall my app and choose diffrent trusted app like phone pe and mobikwik...
                                        +1 photos
                                        May 20, 2017
                                        Complaint marked as Resolved 
                                        I got it my refund thank you paytm...have a very good servicessss My number is i give it to one of my aaunty so pla call me on 7383881876
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit