Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 392

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
swapna anand
from Delhi, Delhi
May 18, 2017
Report
Copy

Address: 560068
Website: paytm.com/digitalgold

Hi,

I am swapna, trying to sell gold. On clicking on sell and proceeding forward to sell the gold, the order is getting failed and the reason for failure is given as "Price on order screen is valid for 6 mins" even though i did payment within 1 min.

1. Location- Banglore.
2. Gold Price during selling- 3012, 3014.7, 3015/g
3. Impact- Customers will not continue to buy digital gold on paytm if they are unable to sell when the price is high. Also they lose trust on Paytm

Please find the order details

1. Paid for Order
Paytm Order #[protected]Paytm Cash Txn ID [protected]-05-18 05:02:46 PM

2. Paytm Order #[protected]
Paytm Cash Txn ID [protected]-05-18 04:56:19 PM

3.
Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]
[protected]:48:45 PM

4.
Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]

[protected]:46:43 PM

Please find my contact details if you need any more information
Name- Swapna.A
email- swapna.[protected]@gmail.com
PH- [protected]
Location -Banglore
+1 photos
Even I tried to sell my gold through app and the app is not allowing me to sell
I am not able to sell too. Paytm is just fooling it seems
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    VIJAY VERMA ji
    from Haridwar, Uttarakhand
    May 18, 2017
    Report
    Copy

    Address: Haridwar, Uttarakhand, 249407
    Website: WWW.PAYTM.COM

    I have a big problem that i have purchase a keybord and mouse wireless from paytm.com that amount was 590 total 590+25=615.000 through online payment, when i recieved and open the packet of courier that found very bad conditions, break keyboard.
    Zebronics combo pack of k11 usb keyboard & ride wireless mouse
    Price: rs. 590
    Order id #[protected] | date tue, 16 may 2017
    Delivery date - 18 may 2017.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mah1ro
      from Guwahati, Assam
      May 18, 2017
      Report
      Copy

      Address: 797001
      Website: Www.sbionline.com

      Sir,
      I m a student n i collected so hard for this money impeded to buy this hero in mobile legend: bang bang n everything was successful but transaction was successful even visited bank n they said money us transfer to times of money but still in google play stay store it showed order cancellation
      I have even paste the message received plz help sir
      Thank you for using state bank internet banking. Your transaction ref no igabibvwn3 for rs.80.0 on 17-may-17 19:12
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        F
        franklineugene10
        from Sriperumbudur, Tamil Nadu
        May 18, 2017
        Report
        Copy

        Address: 628001
        Website: Paytm

        I didn't received my refund money which I had made on March 21st for booking on Redbus. I had contacted with the red bus but they had told me that they have already initiated the refund process way back and they have given me the Reference id[protected] and I had mailed to Paytm stating about this reference id tey replied me that within 5 working days the payment will be refunded but still I didn' received my Paytm refund.

        This issue has been taken more than two months and i have been contacting both Redbus and Paytm customer care frequently but i didn't receive any proper response.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B.D.Mahanoor
          from Bengaluru, Karnataka
          May 18, 2017
          Report
          Copy

          Address: Ahmednagar, Maharashtra, 414003

          Dear Sir,
          My mobile Number is [protected] and my Name is Bhanudas Daulatrao Mahanoor. On 23.11.2017 I have received SMS for transferring me the following amounts through Paytm:
          1) Rs.101/-
          2) Rs.200/-
          3) Rs.151/-
          At that time I had not downloaded Paytm App on my mobile
          handset. However later on I have downloaded the Paytm App. But I am
          unable to get transferred the above three amounts (Total Rs.452/-) to
          my Paytm wallet and therefore cannot use this amount.
          Now as per the notification published in Times of India
          dated 17.05.2017 you are going to transfer the Wallet Business to the
          newly incorporated Payments Bank Entity, Paytm Payments Bank
          Limited.I would like to continue with your new Bank.
          You are requested to kindly guide me as to how I will get
          the amount received to me in my Paytm Wallet. Your toll free number
          is IVRS System where my problem could not be solved.
          Hope you will guide me.
          Thanks a lot !

          B.D.Mahanoor,
          Mob [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jaya Mehra
            from Bengaluru, Karnataka
            May 18, 2017
            Report
            Copy

            Address: Bangalore, Karnataka, 560029
            Website: Paytm

            Please make your policies and support flexible for customers..
            It was a human error while booking a flight ticket and paytm is not editing the ticket after so many requests made to them.
            Instead they are blaming the flight people and flight said they have already told paytm thr procedure to make changes.

            All executives are saying a different story.
            Though they promised me to provide edited ticket and i have a recording for that.
            But now they are again repeating same old stories.

            I am in huge loss because of paytm
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anoop_lakshya
              from Bengaluru, Karnataka
              May 18, 2017
              Report
              Copy

              Address: 208027

              Dear sir My name is anoop kumar verma my pay tm no. [protected] my pay no. Please give me to pay tm no. [protected] full address so no. Amt. 5000 in wrong payment please help me i think this person is thief this person mob. No. [protected] so please help me this thief so sir please help me and save to another person this thief My email id [protected]@gmail..
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                from Chennai, Tamil Nadu
                May 18, 2017
                Report
                Copy

                Address: Ranchi, Jharkhand, 834006
                Website: Facebook

                I paid amt 650 through paytm for online shopping but they not send material an no response from them

                Kindly help me to refund my amount

                Thank you
                Sasikala
                [protected]

                Rs. 635.00 has been paid to [protected]. For reference, wallet transaction id is [protected]. Updated balance: Rs. 0.0.
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sumeet mohapatra
                  from Tumkur, Karnataka
                  May 18, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  I am 60 yrs. My paytm account blocked. My son sends money to that account. Please unlock for god sake.
                  My login is [protected]

                  I will have to make a legal complaint against paytm if they dont revert meback

                  I have done last transaction of 5000 rupees 2 days back.
                  Please unlock. I have emailed to [protected]@paytm.com about this but there is no response.
                  I think legal complain is going to help getting back
                  May 18, 2017
                  Complaint marked as Resolved 
                  Please delete the complaint.i am recieving life threatning call
                  May 18, 2017
                  Updated by sumeet mohapatra
                  PayTM Mobile Solutions Complaint Status Update [ID: 1572845]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raj Kaur jabl
                    from Delhi, Delhi
                    May 17, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110052
                    Website: PayTm

                    Hi sir,
                    I am Rajpreet kaur, I have booked a floater by Paytm and I paid from my Paytm wallet and sum amount paid by my canara Bank. But my payment in bank not refunded yet as my wallet money was refunded on the same day when I cancelled my product because I don't want that product so I cancelled. When I complaint to Paytm Care. Then they mail me this matter which is written below :

                    Hi Rajpreet

                    I am Ashu and I understand you are concerned about the refund of the product Catwalk Women Blue Sandals & Floaters under the order [protected].

                    Our system shows that you have cancelled the order and amount INR 1048 has been refunded on 08/05/2017.

                    The details of the refund are:

                    Wallet - INR 359
                    Bank - INR 689

                    Please note that Paytm initiates the refund to Paytm wallet and bank/ source card immediately. However, depending on your bank process, your bank takes 7-14 days to credit the amount in your account. Paytm has no control over the time taken by your bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Swarnadeep Bhattacharya
                      from Kolkata, West Bengal
                      May 17, 2017
                      Report
                      Copy

                      Address: Kolkata, West Bengal, 700084
                      Website: www.paytm.com

                      My name is Swarnadee Bhattacharya, I was trying to transfer money from paytm wallet to my bank account . The money is already deducted but still it is in 'pendind' situation, Please guide me to get back my money - Swarnadeep ([protected])
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amanpreetsethi
                        from New Delhi, Delhi
                        May 17, 2017
                        Report
                        Copy

                        Address: 122003

                        I have booked train ticket on irctc, while payment option i could observe as paytm.
                        Transaction failed and i haven't recvd any refund.
                        Irctc has claimed that they havemt recvd any transfer from paytm.
                        While paytm has mailed that from theor side, payment has been made.

                        Due to this issue my amount is stuck for no fault of mine.

                        Details
                        Amount : 1663
                        Transaction id : [protected]
                        Dated : 16th may 2017
                        May 17, 2017
                        Updated by amanpreetsethi
                        Please note correct transaction
                        ID No. : [protected]
                        Also attached is snapshot from IRCTC

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chetan Singal
                          from Kanpur, Uttar Pradesh
                          May 17, 2017
                          Report
                          Copy

                          Address: Fatehabad, Haryana, 125053
                          Website: paytm.com

                          Sir,
                          I purchased a leather jacket from paytm worth 5999/- from paytm. It had 15 days return policy. When the product was delivered to me, I saw that it had a cut on it. So, I opted for returning it. But to my surprise my return got rejected. Now they are saying that send us pics and all then we will do further actions. It is not fair. How can u reject my return request without any notice. I am cheated. My order no. is [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jyoti Dangar
                            from Rajkot, Gujarat
                            May 17, 2017
                            Report
                            Copy

                            I m here to report a complaint about fraud in online shopping site named PAYTM. i purchased samsung 16GB memory card worth rs 499/- on 1st April, 2017 and i received 32 GB memory card which is totally corrupt/defective. i lost my all the data two times. according to sites policy the date of return the product is over so they are not accept my request. according to PAYTM they are sent the perfect product but i received wrong one.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jaspreet Kaur Bamrah
                              from Chandigarh, Chandigarh
                              May 17, 2017
                              Report
                              Copy

                              Address: Chandigarh, Punjab, 160009
                              Website: paytm.com

                              My wallet balance is showing incorrect

                              Paytm has deducted my 700 rs around
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Madhulatha
                                from Mumbai, Maharashtra
                                May 17, 2017
                                Report
                                Copy

                                Address: 500062
                                Website: paytm.com/myorders

                                I was trying to recharge my mobile and suspected a technical lag and kept on trying to recharge. Now just wondering if my phone will be recharge so many times or what. Please let me know the procedure for canceling these. I tried wallet.google.com and there are no transactions visible there.
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhinav sarrof
                                  from Indore, Madhya Pradesh
                                  May 17, 2017
                                  Report
                                  Copy

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 474001
                                  Website: Www.paytm.in

                                  I was trying to book a train ticket by paytm...in which booking didnt processed but money got deducted.

                                  Refund me at the earliest.. Please.
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rohit Sindalkar
                                    from Delhi, Delhi
                                    May 17, 2017
                                    Report
                                    Copy

                                    Address: Latur, Maharashtra, 413512
                                    Website: patym

                                    I have cancelled 2 product but i didn't receive to my bank money back it taken so much time please give me my money back to patym wallet please
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manjunath Katakam
                                      from Hyderabad, Telangana
                                      May 17, 2017
                                      Report
                                      Copy

                                      Address: Rangareddy, Andhra Pradesh, 500080

                                      I have made an order on 17th april through paytm app from my mobile but the order has not been delivered yet.
                                      Why? What is the problem.
                                      All the order has been showing success but order has not been delivered yet
                                      And money from my account has been debited rupees of 2058.
                                      My ordered number is [protected]. Please solve my issue as soon as possible or return my money.
                                      I do not get my refund for my ticket which booked in irctc mobile app paid by paytm
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Viplav Moon
                                        from Amritsar, Punjab
                                        May 17, 2017
                                        Report
                                        Copy

                                        I have to watch todays 12:30 pm show at Pvr nagpur but i am unable to book tickets at PVR cinemas only which is showing error from yesterday night that i have sent a screenshot below.want you to solve this problem as soon as possible.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit