| Address: New Delhi, Delhi, 110052 |
| Website: PayTm |
Hi sir,
I am Rajpreet kaur, I have booked a floater by Paytm and I paid from my Paytm wallet and sum amount paid by my canara Bank. But my payment in bank not refunded yet as my wallet money was refunded on the same day when I cancelled my product because I don't want that product so I cancelled. When I complaint to Paytm Care. Then they mail me this matter which is written below :
Hi Rajpreet
I am Ashu and I understand you are concerned about the refund of the product Catwalk Women Blue Sandals & Floaters under the order [protected].
Our system shows that you have cancelled the order and amount INR 1048 has been refunded on 08/05/2017.
The details of the refund are:
Wallet - INR 359
Bank - INR 689
Please note that Paytm initiates the refund to Paytm wallet and bank/ source card immediately. However, depending on your bank process, your bank takes 7-14 days to credit the amount in your account. Paytm has no control over the time taken by your bank.