Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 391

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya sharma 7297
from Delhi, Delhi
May 19, 2017
Report
Copy

Address: New Delhi, Delhi, 110055
Website: Paytm

I had placed a transaction of around ₹4770 on 23/04/2017 and since then only ₹2097 have been credited to my account. I'm sick of complainig here and there but no solution. Paytm is not answering my problem since the starting. Its just saying it takes 7-14 days then it told me 14-21 days but now its almost a month and its so irritating that they are not giving my own money back to me. Please take some strict action against them
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    ksol177
    from Anandnagar, Uttar Pradesh
    May 19, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110045
    Website: aout

    Hello sir my transcation is failed and my balance debited from my account on 17/5/2017 my balance is debited from my account and not credit in paytm wallet so return my balance on my account i was paying my electricity bill and balance debited from my account and no bill is payed. My balance is debited 7080 rupees. Pleas refund my money fast. Contact number is [protected]. Refund my money as soon as possible.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      AEJAJ PATEL
      from BHARUCH, Gujarat
      May 19, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Bharuch, Gujarat, 392001

      Hi
      I was return a product paytm order no.[protected]
      On april 2017 worth rupees 454 and 64 its cashback i got in 24 hourss but remaining amount 390 rupees so many time complaint register on [protected]@paytm.com and call on there coustomer care number but they told me for wait for 24 hours, 48 hous, 2 days, 6 days, 14 days so this system never stop from paytm for resolve my problem...and generate tickit one after one after one...and waste of time only..its concern team is totally fraud and time wasting teammmm they ask me for my statement i already forwarded ...its also 4 -5 days finished...no resolution stillll...
      So All people who read this my blog dont use this paytm app and paytm mall app both app service os disgusting...i already uninstall my app and choose diffrent trusted app like phone pe and mobikwik...
      May 20, 2017
      Complaint marked as Resolved 
      I got it my refund thank you paytm...have a very good servicessss My number is i give it to one of my aaunty so pla call me on 7383881876
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hariprasad unnikurma
        from Hyderabad, Telangana
        May 19, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 500014
        Website: Paytm

        On 18may 2017 i have done a landline payment order id:[protected]
        It was successful but receiver not recieved the money
        So, raised a complaint but they are not giving reply even customer care not picking the calls
        Its a total please dont use the paytm
        May 20, 2017
        Complaint marked as Resolved 
        Its resolved automatically Thanks
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          umaiz
          from Hyderabad, Telangana
          May 19, 2017
          Report
          Copy

          Address: 505001

          Sir i need to know the number by which payment has done i can provide mi order id its urgent to me to know about the number from which i have received the payment sir im regular customer of this paytm i need the mobile number thats it kindly send me the number mi order id is
          [protected] and mi number is [protected] i want to know the number please say as early as possible i need the number otherwise i would b lost mi money i lost that number i need that number
          May 19, 2017
          Updated by umaiz           Sir please say me the number from which i received the payment i wil add mi order id is [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            neeraj chandok
            from Delhi, Delhi
            May 19, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 110063
            Website: [email protected]

            Dear sir my paytm wallet no is [protected]
            Dated of the transaction
            : 19/05/2017 05:01 pm mistakenly transferred the amount rs.2000 to an incorrect receiver ([protected]
            Transaction id : [protected] but this account is temporarily blocked
            This account is temporarily blocked i try c care all no but all contact number no reply then send email to id [protected]@paytm.com after i hour not responding any person
            I request to u pls refunded my money asap
            My other contact no
            [protected] [protected]
            Neeraj chandok
            May 19, 2017
            Updated by neeraj chandok             Today i.e on 19/05/2017 at  5 pm I was sending an amount of  Rs 2, 000/-  from my paytm wallet number [protected] to my friend’s   paytm  wallet.  By mistake I send the money to his paytm number [protected], which has been blocked by paytm few days ago. However the amount has been deducted from my wallet but the same can not be used by my friend as the receiver  number as I have mentioned above is blocked by paytm.  I want my money back in my paytm wallet  [protected] immediately so that I can use that myself  or send on the number which is active. Kindly transfer the said amount of  Rs 2000/- immediately to m y wallet.  Its very surprising that a wallet which is blocked why the money is getting added in that wallet if someone can not use the same. Paytm should not accept any credits also in blocked accounts if transactions are now allowed for the same. I want my money back in my wallet.

            MY CONTACT NO [protected] [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anees Mohammed
              from Jind, Haryana
              May 19, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan

              My paytm account is blocked after money transfer from sbbj bank & not respond my account complain by paytm care please provide me earlier recovery my paytm account
              May 19, 2017
              Updated by Anees Mohammed               Please recovery my paytm account
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kalaiselvan925
                from Auroville, Tamil Nadu
                May 19, 2017
                Report
                Copy

                Address: Chennai, Tamil Nadu

                SIR i have recharge 339/- through online paytm on 24 Apr 2017 at near 7:30 PM, recharge not successful but i have received a message from VK-i paytm your 339/- refundable but NOT YET RECEIVED
                Ref in:VCT171160015000060000315 Ph no:[protected]
                kindly refund money
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abhijit Prasad
                  from Bongaigaon, Assam
                  May 19, 2017
                  Report
                  Copy

                  I've added an amount of Rs. 350/- to Paytm wallet on 16th May, 2017 at 19:15
                  I have got SMS from my Bank SBI on same date at 19:16 as given below:
                  Thank you for using your SBI Debit Card 51XXXXXX90 for a purchase worth Rs. 350/- on POS PAYTM1153658 at PTM*PAYTM APP txn#816262.
                  I have also got SMS from Paytm on same date at 19:16 as given below.
                  Added Rs. 350.00 to your Paytm wallet. Transaction ID: [protected]. Current Balance: 350.0.
                  But I am sorry to say that till date the amount of Rs. 350/- has not been credited in my Paytm Wallet.
                  Sir, this is my very hard earn money, please do the needful.

                  Name: Abhijit Prasad
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    knpatel1992
                    from Ahmedabad, Gujarat
                    May 19, 2017
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat, 280026
                    Website: www.paytm.com

                    Dear sir
                    I have requested paytm to revert the amount sent wrongly to [protected].
                    And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                    Paytm need to respond and got t my money back.
                    I am disappointed as I got no reply yet. It's an issue to be dealt early.

                    Transaction details: which need to be cancelled and amount to be reverted.

                    Paytm Cash sent
                    To: Anonymous Name
                    Paytm Cash Txn ID [protected]
                    [protected]:03:55 PM

                    Rs 5, 000
                    -
                    SUCCESS
                    To: [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vivekanand bhakare
                      from Ahmedabad, Gujarat
                      May 19, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi

                      On 01/04/2017 i have transferred Rs.2000/- from my saving account to paytm wallet.But paytm has deducted Rs.2000/- for two times i.e. total deduction was Rs.4000/-
                      kindly send back Rs.2000/- to my saving bank account
                      I was waiting for the excess money to come back to my saving account but still it is pending.
                      My mobile number is [protected].
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bipint
                        May 19, 2017
                        Report
                        Copy

                        Address: Ghaziabad, Uttar Pradesh, 201009
                        Website: UPPCL

                        I have pay my electricity bill amount deducted from my wallet but not submitted. My registered mobile number is [protected]. Please check and help
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhawani Shekhawat Chennai
                          from Aurangabad, Bihar
                          May 19, 2017
                          Report
                          Copy

                          My id the 3226889248 speaker not received

                          Address: Chennai, Tamil Nadu, 600112
                          Website: [email protected]

                          Paytm the wast missing itam not received 4 day ho gaya he I'd number [protected]...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          A
                          Aakashmodi
                          from Indore, Madhya Pradesh
                          May 19, 2017
                          Report
                          Copy

                          Address: 451115
                          Website: thorught whatsapp

                          Sir, we are from barwaha we have book one bag on whatsapp and her name is sameer koradiya we have sent money throught paytm but she did'nt send product and make fraud with us now we want you arrest her and take it back her mobile no. Is [protected].
                          View replies
                          Hi, one paytm number is making people fraud and we are victim of that. We hv brought this to knowledge of Paytm and they admit that they suspect that. But Paytm is not blocking account nor helping in this...how do we trust paytm...paytm should reply.i hv email to prove my part.
                          Reply
                          A lady named Sameera Karodiya posted an add of Kids racing car bed for Rs 2500 and she asked people to whats-app her on the above mentioned number. She wanted people who are interested to to pay her online.

                          She gave all the specification through Whatsapp and asked me to make the payment through PAYTM on a different number.

                          After paying the amount she has blocked me. And calls making on this phone is been diverted to some other number which never connects.
                          Reply
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sudhanshu Dixit
                            from Lucknow, Uttar Pradesh
                            May 19, 2017
                            Report
                            Copy

                            Sir, i have submitted my complaint of non refund of ₹309o[censored]nsuccessful recharge done on date 15 april 2017 at 17:50:50 to paytm. They responded to contact you. Till now i didn't get any refund. Sir i also registered complaint to jio. They responded i didn't get any such transaction. Please resolve this matter.
                            Thanks
                            Sudhanshu dixit
                            Email id - [protected]@gmail.com
                            Contact no.[protected],
                            View replies
                            Maine paytm partner ke liye apply kiya tha dusro ka ekyc karne ke liye
                            lekin abhitak golden gate app me mera ragistration nahi hua hai
                            1month ho gaye apply kiye
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajesh G4H
                              from Hosur, Tamil Nadu
                              May 19, 2017
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: www.paytm.com

                              Order no. [protected]. This is order no. I placed for a pack of 10 PENDRIVEs. Return Request was raised and return pickup was successfully completed by their logistics partner, NUVOEX on 18th May, with some other id:[protected]. Pickup id is PTM25582960. Received confirmation msg from nuvoex team, quick refund code. But, paytm app/web shows return Request as rejected. They haven't initiated the refund yet.
                              May 19, 2017
                              Updated by Rajesh G4H                               Reverse pickup slip is attached here..

                              View replies
                              Dear sir /madam
                              This Rajesh last Saturday I book ticket in IRCTC via internet banking through axis bank link with paytm but it is failed now I seen n IRCTC website that payment settled with paytm still I didn't get the payment in my axis bank account
                              Reply
                              Paytm is unable to show the prices of flights which are starting on different dates and hence is creating many problems. Kindly look at the problem as soon as possible.
                              Thank.you
                              Reply
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Javalgikar
                                from Washim, Maharashtra
                                May 18, 2017
                                Report
                                Copy

                                Address: 411052

                                Hi how can I get refund failed add money transaction... On 11/03/2017 amount of 3800 that time I am getting error OPPS... Amount deducted from account but not return to me... Transaction also not completed. My bank told me contact paytm for refund how can get refund... Or my amount will be PAIDTOMODI... Can I get money from paytm or not and it's take how many days
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manish03
                                  May 18, 2017
                                  Report
                                  Copy

                                  Address: 660008
                                  Website: Paytm

                                  Please give back my all money whatever item I have returned you back.
                                  This the message m getting but I didn't get tiil yet

                                  We have refunded Rs 1599.00 to your Yes Bank Limited bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.

                                  Hi Manish, Your Order #[protected] with item(s) Mahalaxmi Fashion Designer Black Colour Partywear With Embroidered Work Georgette Saree With Blouse Mfs-3 was successfully delivered by Courier
                                  .
                                  Please check I dint get any response from you..for this order.
                                  I think from one side Paytm have started cheating or something like that.
                                  View replies
                                  I am unable to login my paytm account.Please tell me how can i login my account.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Roshan6123
                                    from Jamshedpur, Jharkhand
                                    May 18, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Muzaffarpur, Bihar, 843108
                                    Website: www.paytm.com

                                    PayTm Mobile solutions has been deducting money from my account without my knowledge. There are multiple transactions worth more than 1 lakh rupees about which i have no idea about. I woud like to know the reason and full details redarding these transactions. My SBI bank account passbook scan has been attached in this complaint. please describe to methe details.
                                    May 24, 2017
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rusvi
                                      from Chennai, Tamil Nadu
                                      May 18, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600041
                                      Website: [email protected]

                                      On 28.3.2017, i received a amount of Rs.285/- from my Friend mobile wallet to my wallet (Mobile no.[protected]), subsequently i reset paytm password due to unable to access when i went to utilize. After reset my password successfully. and found the said amount not reflected in wallet passbook. and subsequently i am sending somany mail to [protected]@paytm.com. and they replied me but there is no use and my amount not reflected even though after 50days. They said the said amount available old wallet but i am using same mobile number both old and new wallet. and i already shared whatever available evidence with me (Screen shot of money sender ). Request you kindly look in it and arrange to get money at the earliest.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Karnataka Bank
                                        1
                                        (338)
                                        Oxigen Services India
                                        3
                                        (671)
                                        HDFC Bank
                                        2.9
                                        (32943)