Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 393

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohit Sindalkar
from Delhi, Delhi
May 17, 2017
Report
Copy

Address: Latur, Maharashtra, 413512
Website: patym

I have cancelled 2 product but i didn't receive to my bank money back it taken so much time please give me my money back to patym wallet please
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manjunath Katakam
    from Hyderabad, Telangana
    May 17, 2017
    Report
    Copy

    Address: Rangareddy, Andhra Pradesh, 500080

    I have made an order on 17th april through paytm app from my mobile but the order has not been delivered yet.
    Why? What is the problem.
    All the order has been showing success but order has not been delivered yet
    And money from my account has been debited rupees of 2058.
    My ordered number is [protected]. Please solve my issue as soon as possible or return my money.
    I do not get my refund for my ticket which booked in irctc mobile app paid by paytm
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Viplav Moon
      from Amritsar, Punjab
      May 17, 2017
      Report
      Copy

      I have to watch todays 12:30 pm show at Pvr nagpur but i am unable to book tickets at PVR cinemas only which is showing error from yesterday night that i have sent a screenshot below.want you to solve this problem as soon as possible.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Profab
        from Bengaluru, Karnataka
        May 17, 2017
        Report
        Copy

        Address: 560018

        On 14/05/2017 i recharge of Rs 149/= its not recharge to this airtel mobile no : [protected] ..but in my vijaya bank people told me the amount go to paytm accounts so.
        Lastyear i face the same problems in2016 for Rs 200.
        Please recharge soon or refund my amount
        Thanks
        Syed Mushtaq
        Mob: [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prachurya Dowerah
          from Hojai, Assam
          May 16, 2017
          Report
          Copy

          Address: Kamrup Metropolitan, Assam, 781006
          Website: www.paytm.com

          I ordered one home gym bench. I paid in advance.. After waiting for nearly 15 days, the order reached my home town.. But for no reason paytm canceled the order saying that it was canceled by me.. Which i have no idea.. Frankly speaking paytm is the worst online website in the whole world. This happened to me the second time.. They are just taking your money in the name of paytm wallet which actually is a trp ratting gimmick.. I am a journalist & beg everyone to boycott paytm.. Jai hind
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tahamina Chatterjee
            from Gurgaon, Haryana
            May 16, 2017
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 122002
            Website: paytm.com

            Out of no where money got deducted from my Bank Account and when I checked my bank statement I found out that it was deducted by paytm. My cards are saved there, never thought they will do such fraud.Please help in refunding my money.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kumaresh kundu
              from Ingraj Bazar, West Bengal
              May 16, 2017
              Report
              Copy

              Address: Hooghly, West Bengal, 712601

              I am a paytm holder. my paytm account number is [protected]. i updated my KYC when i update it they sayme if i sendmoney in bank it not be chargable. but still remain it. but my all frnd update then not charged there.. pls contact with me.. and solved my problem
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                ganesa69
                from Erode, Tamil Nadu
                May 16, 2017
                Report
                Copy

                Address: Erode, Tamil Nadu, 638001

                Today I recharge using PayTM for my friend number. It is airtel prepaid. I have recharged for Rs.28 3G/4G data. It shows successful in paytm website, but it is not actually done on my friend's mobile number.

                Payment of Rs. 28 received by Paytm !
                Your Order No is[protected]
                8:35 pm, May 16 2017

                This is what i see on my orders list page. It disappoint me.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aravind kumar Halahalli
                  from Angamali, Kerala
                  May 16, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560068
                  Website: Paytam

                  Hi,
                  I am aravind from bangalore i have order the hp laptop from paytm.
                  Received the part two time with damage condition. First time received on 18th april laptop was found damage condition so return back to your company.
                  After 20 days received new part on 15 may that also found damage only.
                  I don't know what you guys are going to do on my laptop.

                  I need immediate replay from your end.

                  Regards
                  Aravind
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MANOJ HEMRAJ VAIDYA
                    from Panaji, Goa
                    May 16, 2017
                    Report
                    Copy

                    Address: 440026

                    Transaction no [protected], sir rs 1000 deducted by paytm no [protected] to [protected] but this no not registered with paytm, [protected] no registered with bank account, not received till date so please confirm me on [protected] mob no
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vishal Chinda
                      from Gurgaon, Haryana
                      May 16, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110031
                      Website: paytm.com

                      My complaint is against Paytm for wrong deduction of amount from Paytm Wallet. Am using Paytm for making many of expenses.

                      On 13/05/2017, Around 10 A.M., got a message from Paytm that Rs 864.50 has been deducted from my wallet for UBER payment. But I have not booked any cab on that day.

                      From that day, am complaining over phone but there is no solution of my problem.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        अनीश कुमार दूबे
                        from Meerut, Uttar Pradesh
                        May 16, 2017
                        Report
                        Copy

                        Paytm is not refunded the refund amount to the bank and irctc sowing refunded ant paytmg is the sowing as the bank. What fraud is going on between irctc and paytm. Please help to recover my amount. Detail are here-

                        S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
                        1 [protected] 13-may-2017 [protected] cancelled 605.0 605.0 paytmag sent to bank
                        2 [protected] 12-may-2017 [protected] cancelled 170.0 50.0 paytmag refunded 15-may-2017
                        3 [protected] 10-may-2017 [protected] cancelled 600.0 540.0 paytmag refunded 12-may-2017
                        4 [protected] 02-may-2017 [protected] cancelled 1305.0 1125.0 paytmag refunded 03-may-2017
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mitnatha
                          from Delhi, Delhi
                          May 16, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110049
                          Website: paytm

                          By mistake I made a payment of Rs 356 to [protected] which is not registered with paytm.

                          How do I get back my money.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rohitpavania1
                            from Ahmedabad, Gujarat
                            May 16, 2017
                            Report
                            Copy

                            Address: Porbandar, Gujarat, 360575

                            Refend this product
                            Audio jack to headphone refend cheye
                            Ok
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saahil Soni
                              from Karnal, Haryana
                              May 16, 2017
                              Report
                              Copy

                              Address: Mohali, Punjab, 160059
                              Website: www.paytm.com

                              Dear Sir,
                              I transferred Rs 1700/- on 27th April 2017 to my bank account no [protected]. But the amount is still pending. I mean 20 days to transfer a small amount is unacceptable. My paytm registered mobile no is [protected]. I have contacted paytm several times but their reply was it will take 2-3 business days to resolve the issue. n after 4 days i used to contact them but again their mail came showing it will take 2-3 business days to resolve the issue.. now 20 days are gone and it's still pending. kindly help me to get my money back.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shunmathi Tasha
                                from Tumkur, Karnataka
                                May 16, 2017
                                Report
                                Copy

                                Address: 560068

                                I had added 2000 rs recently in my account
                                now my wallet has zero balance.
                                I had registered a complaint almost 15 times, they said we ll add and all.
                                but again it is showing zero only.
                                this is my last ticket id[protected]
                                i need my money back.
                                i called the customer care too. they didnt even properly respond me.
                                what the hell they think about?
                                why they are playing with people money
                                I bought subject mobile through your website. My order no is [protected] dated 16 April 2016. Front camera of mobile is not working. I talked to apple customer care for same issue, they tried to diagnose but unable to find any solution. Still camera is not working. Kindly help me
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Ptejas
                                  from Mumbai, Maharashtra
                                  May 16, 2017
                                  Report
                                  Copy

                                  Address: 401107

                                  Hi team,

                                  I have not yet received my refund of the movie that was been cancelled by the cinema theater that is Maxus Bhayander on 06/05/2017 and as a procedure the refund should be given in the next 3 business days and now it's has been 10 business days.

                                  I would like to know when Is the refund going to be put in my account. And how much time will it take.

                                  Kindly respond to the me on [protected]@gmail.com and I have also sent an email to the feedback team of paytm but still I hve not yet reacieved no response from them as well.

                                  I would need my money as soon as possible in my Paytm wallet.

                                  Kindly do the needfull for the same.

                                  Contact me on [protected].
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    png9944
                                    from Jaipur, Rajasthan
                                    May 15, 2017
                                    Report
                                    Copy

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: paytm.com

                                    Hi Team,

                                    Basically I ordered a "NIVIA RAY POLO TEE " and the seller name that was going to deliver the order to me is "D & O VENTURES PVT LTD" from jalandhar and the seller has simply given a piece of cloth that i totally torned and used and cannot be used for cleaning the house, I have raised this issues multiple times with PAYTM but they don't bother to take care of this, I received this product of '27-APR-2017' and since that day paytm customer care is just making a fool of me by saying we tried to contact you and all, the courier partner says we tried to pick up the product but couldnt reach you while on the same address they just took one more returned product from me this sounds fooling but its true.

                                    After so many complaints and all finally they sent me a courier partner to take it back but the ground staff says clear "NO" to take it back because it was some piece of cloth and not T-Shirt, I said the same words to paytm but now they dont even have time to look at the issue they just closed the issue and told me that "you were returning the piece of cloth which is totally used and damaged" .

                                    I hope you people look at it carefully and provide me with clear support

                                    PFA the attached images of the product I received and what I actually got.

                                    Thanks,
                                    Prakash
                                    May 11, 2017
                                    Vejey Krishna R S's response
                                    complaint number # 2918507
                                    I have added 5K to my paytm but when tried to login getting error" ac blocked for login" when complained thru IVR or thru call center there is no proper answer or no quick solution, ac is blocked without any intimation, when called up to call center there is a long hold placed on call, very pathetic
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rajnish guatam
                                      from Mumbai, Maharashtra
                                      May 15, 2017
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400069

                                      Dear sir...
                                      My friend send me money 1400rs.in 12/05/2017 at 12:00 pm my paytm wallet but in my paytm wallet not shoe amount where forget my money i want my money my friend register number:-[protected] his email address :[protected]@gmail.com
                                      Plz refund my my and my friend wallet are not shoe 1400 paid me 1400 rs...
                                      I wand money reply me fast where go my money
                                      May 15, 2017
                                      Updated by rajnish guatam
                                      12/5/1217 register number-:[protected]
                                      I m sending my money to friend account but do not received a money.
                                      I m new users i don't understand Paytm service to payment .
                                      I want my money where to go my money i don't understand my money not received my friend but in my account cut money
                                      May 15, 2017
                                      Updated by rajnish guatam
                                      Paytm Mobile Solutions — Transfer money to friend account

                                      1 Review
                                      Ra rajnish guatam on May 15, 2017
                                      Mark as Resolved
                                      Phone/Mobile Number: [protected]

                                      12/5/1217 register number-:[protected]
                                      I m sending my money to friend account but do not received a money.
                                      I m new users i don't understand Paytm service to payment .
                                      I want my money where to go my money i don't understand my money not received my friend but in my account cut money
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        ishty11
                                        from Imphal, Manipur
                                        May 15, 2017
                                        Report
                                        Copy

                                        Address: West Champaran, Bihar, 845438

                                        Dear sir, i made a (Paytm) recharge of rs 248 on 12.05.17 offer benefits of 4gb 3g/4g data on my airtel no [protected]. Paytm showed successful recharge of airtel number with operator ref no [protected] with amount rcvd by paytm.. But i did not get any confirmation msg or benefit on my no. Plz confirm and refund my amount. Airtel saying recharge not done.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit