Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
ZISHANIs Live
Apr 22, 2021
Report
Copy

Address: Delhi

I Oder ring light but is broken I refund it but my refund is not delivered to me and I call paytm bank but they bhot reported to me plz help with that the RRN :- [protected] so plz help me
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Supriya5A
    Apr 21, 2021
    Resolved
    Report
    Copy
    Resolved

    I ordered a mobile Phone Vi vo i20i order ID [protected] dated 26 Feb 21 and same was delivered to my address on 01 Mar 21. For the order, I did not received bank discount of Rs 1149/-till date as promised by the company, and only received cashback of Rs 919 (Gold) on 13 Mar 21. I am enclosing the details of My order and Payment summary and invoice for your reference. In this regard, I mailed to PayTM customer services on 18 Apr and also called many times but to no avail. Plz do the needful. Thanking you!
    Apr 23, 2021
    Complaint marked as Resolved 
    Neither any call received from company nor any step initiated to resolve my complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Naresh Gifty
      Apr 20, 2021
      Report
      Copy

      Address: How. 157.gali.12..sanghat Singh nagar jalandhar city.. Punjab

      Hi sir mera naam naresh Kumar hy mera Mobil no [protected] mera paytam first game ka account kisi galat vahmi sy block krr dya gya hy please mera pytam first game ka account kisi open krr dya jy mene kisi tara ka koi galata kaam nahi kya ap chak kar lo sir
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srinivas Ravarthu
        Apr 16, 2021
        Report
        Copy

        Address: ADILABAD

        I Ordered a product on Paytm here the Order I'd [protected] on 05.04.2021 With My Paytm Account Linked with [protected] and paid amount Rs.5079 but due to some reasons I canceled the product, here product get canceled but money not credited in my account or in my paytm wallet ...I contacted customer care Paytm Customer care employee says that we solve ur issue kindly wait 48 hrs but till now money not credit into paytm wallet nor debit card bank account which I paid from my bank...Saying same ans when ever I raise a complaint
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pruthviraj Bhonsle
          Apr 16, 2021
          Report
          Copy

          I paid my electricity bill amount of rs.565.29 through Paytm to MGVCL, Gujarat.The mentioned amount was deducted from my SBI account but still it was not reflected in my electricity account.

          Date of payment[protected]
          Mode of payment- paytm
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Konapalle
            Apr 14, 2021
            Report
            Copy

            Address: Pedumavarepalli, PEDDA THIPPA SAMUDRAM, chittor district

            PAYTM Account Paytm Wallet Close all of my KYC documents Close
            Apr 14, 2021
            Updated by Konapalle
            Please close my accounts and Kyc documents

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              teju129
              Apr 14, 2021
              Report
              Copy

              Address: petlad,gujarat

              Dear Sir/Madam,
              i just now recharge thru dishv website thru my dishtv id no.[protected] for INR 336 thru icicibank but still amount not credited to my dishtv account so please make immediate payment to my account
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhavna Taneja
                Apr 14, 2021
                Report
                Copy

                Address: 136, 1st Floor, Devika Tower, Nehru Place, New Delhi - 110019

                I paid 14K for PNR XQZ4RK.
                Upon Cancelling, the refund to the wallet failed & was reverted.
                ARN - b270da4336584f5d86a485a354fca2da
                (as provided by Indigo)

                RRN[protected] 111212801300168860527778882
                (as provided by Paytm)

                Indigo has refunded my payment but my Paytm wallet is not reflecting that.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rajputmailbox
                  from Delhi, Delhi
                  Apr 13, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  The query reference number is[protected]
                  I have tried a lot so that my number can be updated but after following up 4 days my number has not been updated and they keeps giving false promise that our team is looking into it and revert back to me.

                  Old number: [protected]

                  New number to update is: [protected]
                  Apr 20, 2021
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saranyashara
                    Apr 11, 2021
                    Report
                    Copy

                    I have done my recharge through paytm mobile solution om 9th april but still that recharge is not activated.

                    Mobile number [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saikat8bp YT
                      from Delhi, Delhi
                      Apr 8, 2021
                      Report
                      Copy

                      Address: Noida
                      Website: Paytmmall.com

                      I have purchased apple earpods that have lightning port but I received earpods that have 3.5mm port so I shared all pictures to them but they denying that they send wrong item and didn’t confirm my return request whenever i contact them they said we send correct item kindly please help to return order id [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sidhartha sourav
                        Apr 7, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Through paytm app
                        Website: Paytm

                        I have purchased food kfc(hydrabad airport on 1st april ) of rs 250.

                        On 2nd may when i am trying to make payment at petrol pump through paytm QR of the petrol pump of rs 1500 but the payment goes to the merchant of my previous transaction that is of KFC..vide upi reference id[protected]

                        And a failed slip received at the petrol pump.

                        Again i have given 1500 rs to the petrol pump.

                        This is unioq defect of paytm...

                        Please cross check and give back my 1500 rs which is wrongly deducted from my account..
                        Apr 7, 2021
                        Complaint marked as Resolved 
                        How this compain marked as resolved...?? I have not received my money
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manoj Kr.Sinha
                          Apr 7, 2021
                          Report
                          Copy

                          Address: Matwari Hazaribagh Jharkhand

                          Paytm Mall mein wrong product received Hua Hai .
                          Order number = [protected]
                          Complaint number =[protected]
                          Total Paisa refund Rs. = 13638
                          So please Mere is wrong product ko replace ya refund Kara diya Jaaye .
                          Apr 07, 2021
                          Updated by Manoj Kr.Sinha
                          Paytm Mall mein wrong product received Hua Hai

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saikat8bp YT
                            from Delhi, Delhi
                            Apr 7, 2021
                            Report
                            Copy

                            Website: www.paytmmall.com

                            I purchased earphone from paytm mall but they delivered something other earphone even i send photos and all still they didn’t returning please help
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              hurricane7
                              from Mumbai, Maharashtra
                              Apr 6, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Paytm India

                              I have ordered an item from Paytm when I received the order the product delivered to me was wrong, I ordered a BLACK micro USB cable but they sent me a RED type C cable, I have sent the pictures to Paytm executives as well. So I returned the product and ordered that product (BLACK nicro USB Cable) again (Order Number- [protected]) when I ordered that item again this time I received a RED cable which was wrong product as well as a used product and felt really disgusting. Never expected this from Paytm. Then I raised a return request to Paytm but Paytm is not approving my request and delaying the return approval. It's not my mistake not at all it's the seller's mistake and due to which I am facing the issue. I need money to buy that cable I am feeling depressed and I might go for suicide if I won't get the refund that's why please tell Paytm to refund my money and return that useless product.
                              Apr 8, 2021
                              Complaint marked as Resolved 
                              Return Approves and refund initiated
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Prasidh Narayan
                                from Mohali, Punjab
                                Apr 5, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: V.J. Business Towers, Sector 125, Noida Uttar Pradesh 201303 (P): 0120-4818901
                                Website: [email protected]

                                I order a convex lens on Amazon on 16 March 2021. Order ID is[protected] and product mrp is 320.
                                When I return product Amazon issue my refund on 25 March 2021 but after 7 days when money not credited in my account I contact Amazon customer service he says your refund initiated on 25 March and this is your refund reference number #[protected] please contact your bank when I contact my bank he says there is no any transaction with this reference ID.
                                Please help me to receive my refund amount
                                Apr 7, 2021
                                Complaint marked as Resolved 
                                I received my cashback
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sangeeta Bala
                                  from Hyderabad, Telangana
                                  Apr 5, 2021
                                  Report
                                  Copy

                                  On 27th March i booked an appointment with VLCC as rao nagar, Secunderabad, Telangana.
                                  I informed them i have Paytm voucher of rs 500.
                                  They booked my appointment for 28 March 2021, 3PM.
                                  I reached there and asked for template, they told me that there is no template available and they told me cost of Facials, haircuts and other services orally. She increased price of everything saying GST at the end at the time of billing.
                                  Bill of rs 2945 the receptionist told me orally and she deducted rs500 (paytm voucher) in calculator and told me to pay 2445.
                                  I asked her to give me bill, she told me we dont have that facility but you will receive your bill via Message.

                                  I received my bill and i see they have not given me the paytm rs 500 discount,
                                  They lied to me.
                                  I have complained about this to Paytm in twitter, from last 1 week paytm is also lying to me and not helping me.

                                  Its the responsibility of paytm to help their customers in these situations.
                                  Because we trusted you and your Vouchers.
                                  I want refund of rs500.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Ikka9060
                                    Apr 3, 2021
                                    Report
                                    Copy

                                    Address: Bhagalpur

                                    I have ordered amazon prime by mistake for 999, then i cancelled it immediately they send 250 in amazon pay balance as it was casback
                                    And then they sent me 749 in my bank account their upi section shows that i have received the money but i have nothing recieved in my paytm payment bank they say complaint there we have nothing to do with it
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manish Kumar ricky
                                      Apr 2, 2021
                                      Report
                                      Copy

                                      I haven't did any transaction Of Rs 542 from paytm, auto deduct of Rs 542 from my acc.
                                      Its totally a fraud transaction. Kindly register my complaint and refund back my hard earned money.

                                      THANKS
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kmrujjmma
                                        Apr 2, 2021
                                        Report
                                        Copy

                                        I was pay to clan of clash for gold pass rs 449 payment cut from bank account but it is not done in game and gold pass is not active please complete my payment or refund my money to my bank.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit