Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 400

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mitish Dixit
from Lucknow, Uttar Pradesh
May 5, 2017
Report
Copy

Address: Sikar, Rajasthan
Website: www.paytm.com

Mene ek book order ki thi Amazon se jiska payment mene apne paytm wallet se kr diya. Ab amazon se msg aa rha h ki cash on delivery krna hoga.Mere ko mere pese wapas chahiye.Otherwise m ap logo ki complaint consumer Court m kruga.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jibin Joy
    from Kanniyakumari, Tamil Nadu
    May 5, 2017
    Report
    Copy

    Address: Ernakulam, Kerala, 683101
    Website: Paytm

    Transaction id [protected] i used paytm scan option at shop owner having mobile number [protected]. Amount debited from my account but shopkeeper claimed he didn't get and i gave cash. I approached paytm and they told refund given to shopkeeper. Shopkeeper claims he didn't get refund. I asked paytm to provide proof and date of refund to shopkeeper. They are not providing. For this refund of 74 i have spent more than rs 300 so far. I need refund and compensation
    I am complaining because my money deducted from my account during a recharge but recharge not successful. i am very much disappointed to this thing .a week gone after this issue i also lodged a complain regarding this in paytm side but my issue still not solved.kindly help to recover my money
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      from Hyderabad, Telangana
      May 5, 2017
      Report
      Copy

      [protected] how i can login to my account...
      When iam entered my phone number it shows some network issue how i can login...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hassan abul
        from Mumbai, Maharashtra
        May 5, 2017
        Report
        Copy

        Address: East Singhbhum, Jharkhand
        Website: www.paytm.com

        Book train ticket dated 28th april 2017 on irctc through paytm gateway with transaction id [protected] of rs893.11 with bank transaction id visa-pos/irctc_paytm sbipg idbi bank. A amount of rs18.11 was deducted as a service charge with same transaction id.

        Cancelled the same ticket on 28th april 2017 with refund id [protected]on irctc website. Amount of rs815 is showing already refunded on bank paytmag.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ra H Ul
          from Bengaluru, Karnataka
          May 5, 2017
          Report
          Copy

          Address: 5600781
          Website: Paytym

          Change up my delivery address . help me out
          I need to give a different address. Otherwise it may b in trouble . plzz understand and help me out
          Dont neglect . its needy
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratik Kumble
            from Mumbai, Maharashtra
            May 5, 2017
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
            Website: Paytm.com

            An amount of Rs.1000 deducted from my bank account by paytm on 31st march 2017 without my consent. And no transaction is shown in my paytm passbook. When I tried contacting the paytm customer care there was no way or no option where I could directly talk to the customer care executive and solve the problem. Then I tried contacting on Mumbai's head office no. For helping me but no one bothered to attend the call. I tried for 17 times. Not even one time my call was attended. I mailed them my issue explaining everything. Still no help!
            Still no call or response from Paytm.
            My Mobil numbers [protected] my recharge is not done this number but cut of rupeesh in my account Refunds my rupeesh m all redy two time call in the paytm customer care services helpline num but no resonance 27 april [protected]@7 airtel moblie
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Samrudhi sagar
              from Vasai-Virar, Maharashtra
              May 4, 2017
              Report
              Copy

              Address: 401301
              Website: Paytm

              I m ordered dress from paytm of rs1200. I order green colour dress n received blue, n quality of that product is very poor. When i want to cancelled that product after delivery but status of that product showing me shifted, but i already received that product. But i done so much mailed then after 10 -15 days it's showing delivered thn i request for return. But thy reply me return rejected. How can they refused my return. L don't want that product more. It's totally paytm system delay to return that order request from my side. Please help me in this to fight against paytm service.
              Samrudhi patil
              Ph no [protected]
              I had transferred 326 rs to my bank account which still have not been reflected into my bank account. Although 7 rs extra charges were deducted. It has been more than three days of transaction. Kindly help.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sbayush
                from Ranchi, Jharkhand
                May 4, 2017
                Report
                Copy

                Address: 825320
                Website: Paytm

                Sir I. Booked a train ticket at IRCTC site and paid Rs255. From my Paytm wallet But thr screen closed immediately and the money was deducted fromy account. But no confirmation revealed from IRCTC and. No tickets booked Please look in to this matter and arrange to refund my money TEF your wallet order I'd is [protected]
                Registed no. [protected]
                Thank you Lucky kumar
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PRAKASH PATNAIK
                  from Hyderabad, Telangana
                  May 4, 2017
                  Report
                  Copy

                  Address: Rangareddy, Andhra Pradesh, 500018

                  TV sound problem.Replace and return my product.please take my request
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aabha28
                    from Surat, Gujarat
                    May 4, 2017
                    Report
                    Copy

                    Address: Bharuch, Gujarat, 392015
                    Website: Paytm

                    I wanted to change my movie timings after booking The ticket on paytm but there isn't option avaible of cancellation. I recommend to add the cancellation option because the customer may change their minds and due to some other they may need to change the timings. And no Cashback is available either. What good is paytm for?
                    Hope the problem will be resolved and looked after.
                    Thank you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vishvender tewatia
                      from Jalandhar, Punjab
                      May 4, 2017
                      Report
                      Copy

                      Address: Palwal, Haryana, 121102

                      I want to file a complain that my friend transfer a amount of ruppee 600 to my patm account but the amount is deducted from his wallet but not transferred in my wallet. His number is ([protected]: punit tewatia) i want that you will take an action about this or i never use your app or suggest people and my friend for not to use it.
                      Thank you
                      Vishvender tewatia ([protected])
                      May 04, 2017
                      Updated by Vishvender tewatia
                      Sir i am waiting for your response.
                      May 05, 2017
                      Updated by Vishvender tewatia
                      Sir, my pytm balance till not refunded of ruppee 600 if it not return till today i can't even use your app or advice for not to use it. Please solve my issue i'll complaint about it yesterday also but nothing should happen. This is so much small amount if i am transferring the large amount then it will get in mid of it. You have to see it that a person who is transferring in money is he transferring in any difficult situation then who is ready for it will you claim about it.
                      Vishvender tewatia ([protected])
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        naushin ali
                        from Noida, Uttar Pradesh
                        May 4, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: PAYTM.COM

                        I tried tor reserve a ticket from irctc on 7th april2017.
                        I choose paytm as payment option.
                        — while making the transaction the balance got deducted from paytm.
                        — however there is no record of that 1500 in my paytm transaction.
                        When i checked my bank account transaction 1550 has been added as paytm transaction.
                        -i waited for 3 days for the payment to return.

                        I called on the toll free number more than 15 times got no proper response.
                        Please what to do and whom to contact.

                        Its really disappointing.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nika Chitanava
                          May 4, 2017
                          Report
                          Copy

                          Address: 110094
                          Website: Online Transfers

                          Trasfer money georgia bank 5/05/2017 city delhi india
                          May 04, 2017
                          Updated by Nika Chitanava
                          Transaction from zugdidi city guard street 7/24
                          May 04, 2017
                          Updated by Nika Chitanava
                          Updated complaint today
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            saurav1996
                            from Delhi, Delhi
                            May 4, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110007

                            Respected sir/madam
                            I want to inform you that rs 2000/- debited from my paytm account.
                            This transaction was done on 4thmay, 2017 at 1:22 p.m.
                            I have not done such transaction.
                            Please kindly help me.
                            I am a regular customer of paytm as kindly see my history.
                            So please help me.

                            Saurav
                            [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              umashkanker sah
                              from Delhi, Delhi
                              May 4, 2017
                              Report
                              Copy

                              Address: Raigarh, Chhattisgarh

                              Dear sir,
                              i umashanker sah live at raigarh cg, while i book movie ticket from payTM site in ramniwas cinema hall, which is unsuccessful but balance is deducted from my account.
                              Ref no30-Apr[protected]Apr-2017) by debit card
                              SBIPG[protected]paytmmovies_PayTM SBIPG 183.00

                              so kindly request you return my money and repair your site.
                              thank you
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Goti123
                                from Delhi, Delhi
                                May 4, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: paytm.com

                                I ordered an iPhone SE 64GB (Gold) on April 29, at the time of order there was a cashback of 3000 rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team but they are simply denying saying like there was no cashback associated with this. Kindly help me in getting the cashback as mentioned in the order.
                                May 5, 2017
                                Complaint marked as Resolved 
                                They told they won't give cash back.
                                Dear Goti123,

                                IF you have the proof as stated above you may suite the case against them through Consumer Court which is available near to u.

                                Anguraj
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pïñťû Đhïmäň
                                  from Lucknow, Uttar Pradesh
                                  May 4, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110012

                                  Charging light is not on and led light is not on
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anooprana
                                    from Gurgaon, Haryana
                                    May 4, 2017
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110093
                                    Website: paytm.com/paytmwallet

                                    Paytm — Money send to wrong number to be reverted

                                    Dear sir
                                    I have requested paytm to revert the amount sent wrongly to [protected].
                                    And after it was sent I called to that number to revert my money back i come to know that number was does not exists or closed by operator/user. So direct contact option does not in my case but how it got transferred when mobile number user does not exist. then I request made through paytm app but till date it was unsolved by paytm and moreover they are declined for reversal. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that number/person. No person has right to use the amount which was placed in his account wrongfully. It's illegal. Transaction remarks still blank i.e. no one have received that amount
                                    Paytm need to respond and got my money back.
                                    I am disappointed as I got no reply yet. It's an issue to be dealt early.

                                    Transaction details: which need to be cancelled and amount to be reverted.

                                    Paytm Cash sentTo: [protected]Paytm Cash Txn ID [protected]-04-11 04:14:21 PM

                                    Amount to be paid back: ₹5000
                                    .

                                    Paytm can contact me on [protected]
                                    For additional info.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      geeda
                                      from Hyderabad, Telangana
                                      May 4, 2017
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 500089
                                      Website: PAYTM

                                      On 24/4/2017, I booked Sony MDR-E15LP wired in earphone (pink). I got the delivery on 2/5/2017. But the given earphones don't have mike peace to answer the phone calls. What the hell is this. I already paid the money 664/-. I want correct product with worth immediately or else my money back.
                                      If i was not satisfied with your solution, i didn't use your website any more.
                                      Please response to me as soon as possible
                                      Thanks
                                      May 04, 2017
                                      Updated by geeda
                                      FYI..., Order number is#[protected]

                                      Please give quick response
                                      May 04, 2017
                                      Updated by geeda
                                      sorry, correct order number is #[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nikhilharan1994
                                        from Chennai, Tamil Nadu
                                        May 4, 2017
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        Rs. 389 is missing from my wallet as i had checked last night my wallet had Rs. 3380 and this noon i did a transaction of Rs 500 and now my wallet shows Rs. 2491. Tried calling their Customer Care but it doesnt connect their executive. I want my money back and i want their executive to call me on my number [protected]-Nikhil Haran.
                                        Most their numbers are not working and the ID mentioned on the site [protected]@one97.com, i have tried mailing there but it is not delievred. Regional office of mumbai is busy all the time and Bangalore says the number is wrong.
                                        May 04, 2017
                                        Updated by Nikhilharan1994
                                        After my last complaint i received numerous calls from different mobile numbers saying their from Paytm and trying resolve a problem but the numbers mentioned on paytm contact us a'int getting connected. why????? How can i rely on these phone numbers as their asking me to forward a link which already says do not forward to anyone. I want the official Paytm ID so i can complain on their ID so that atleast i can rely.
                                        May 04, 2017
                                        Updated by Nikhilharan1994
                                        Call me on my number [protected] as my account has led to theft.
                                        Very bad service
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit