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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 402

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S
Srilatha Nangunoori
from Bengaluru, Karnataka
May 3, 2017
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Address: Bangalore, Karnataka
Website: www.paytm.com

I purchased a Laptop worth Rs: 26229/- in Paytm and it was a defected laptop which has Battery issue. I requested for a Replacements on 26th Apr 2017.It has been a week since I requested for Replacement. I've been mailing continuously from last 3 days and have no response from Paytm support team.. Please understand this is not a small product where I can instantly buy it from other source.. INR: 26, 229/- is a huge amount which got stuck with Paytm and has no use of the product I received..

Now, I either need the replacement ASAP or expecting REFUND (this is a Non- Refundable product) or I need interest for the amount which got blocked with Paytm.

Please help
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    M
    Mukul Majawadia
    May 3, 2017
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    Address: Indore, Madhya Pradesh, 452001
    Website: Paytm

    I am a Paytm user and an Axis Bank account holder.
    While going through my past month's account statement I found 5 unauthorized payment of Rs. 3000 each on 29th March, 2017 and 3 Unauthorized payment of Rs. 5000 each by a similar name which says "ECOM PUR/Paytm Mobile/Noida 260317“.
    This is really not done, this is a huge amount and I want Paytm to look into the matter as soon as possible. This is not expected from a such a trustworthy payment solution.
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      S
      Saravanan Raghunathan
      from Bengaluru, Karnataka
      May 2, 2017
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      Address: Bangalore, Karnataka, 560066

      I have ordered a LG Microwave convection oven on 23-Apr-2017 in PayTM.

      The status of the order changed to Shipped on 25-APR-2017 and to delivered on 26-APR-2017

      But I have not received any item delivered to my home so far. Raised this as an issue to Paytm several times (starting 27th April until today 2nd May)

      Complaint reference number as provided by Paytm are below: This was provided on each call, but there has no use to it. Neither i got the product, no the refund.
      28204304
      28329191
      28245929
      28197344

      On every call made towards PayTM, the customer care representatives have simply put me on hold and then later responds / manages the call with no clear resolution, but asking me to wait further. for few more days.

      The support provided has been extremely irritating. I would like to take this to consumer court.

      Regards,
      Saravanan
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        G
        Garry1108
        from Bengaluru, Karnataka
        May 2, 2017
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        Address: Bangalore, Karnataka, 560046
        Website: paytm mobile service

        Paytm wallet balance is incorrect. It's showing inr 400 less. Despite raising complaint they didn't fix the issue yet.
        I need to suggest paytm to show previous and next balance after every transaction which they are not showing currently.
        Paytm is only showing the amount added/deducted and one wallet balance but how can we validate it if we don't know the previous wallet balance before transaction.
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          R
          Raghavan. K
          from Chennai, Tamil Nadu
          May 2, 2017
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          Address: Chennai, Tamil Nadu, 600035
          Website: Paytm

          PRN No[protected], this is transaction id details provided by Axis Bank, georgetown branch, Chennai,

          Iam K Raghavan, on 17 apr i have made ticket booking for my one of the friend mr.peter.

          Travels name- HEBRON Travels pvt ltd, chennai.

          Since i dont have Paytm account, wrongly made / clicked transaction gate way through Paytm.

          From my axis bank account debited Rs.1050 to mechant Paytm, bank confirmed this transaction vide PRN No as i mentioned above.

          Pl let me know when shall i get refund this amount from paytm to axisbank.???

          Already 15 days got over.

          Rgds
          Raghavan
          [protected]
          May 03, 2017
          Updated by Raghavan. K           Ref: PRN No[protected]
          On 17 apr by mistake i have done paytm gateway through netbanking my Axisbank, george town branch, chennai.

          I was trying to book bus ticket for my friend, traveller name Mr.Peter, through "HEBRON Travels pvt ltd chennai", transaction got failed and a amount of Rs. 1050/- have been debited from my axis bank account.

          So for this amount not yet credited back to my account.

          Pl note i don't have paytm account in my name not even Registered in paytm wallet option.

          Pl arrange to refund my money immediately since its more then 16 days past.

          Rgds
          Raghavan
          [protected]
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            R
            Rozy Pandey
            from Mumbai, Maharashtra
            May 2, 2017
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            Address: Bangalore Urban, Karnataka, 560035
            Website: Paytm

            I just have a tiny little small complaint, nothing big u know... Few months back when i was actively using paytm, somehow magically 200 rupees kept vanishing from my paytm account. I am pretty sure it is not your fault but somewhere there was a naughty little satan gobbling up my money u see!!!

            But don't u guys worry, after that naught satan ate my money 5 to 6 times, i came up with a brilliant strategy, i just went to my paytm app, pressed on it and selected something called "uninstall" and lived happily ever after.

            Thank you
            Rozy pandey
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              D
              DrAmin Firdosi
              from Durg, Chhattisgarh
              May 2, 2017
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              Address: 497001

              Dear paytm i purchased a dress from clovia.com and paid via paytm. Everything was alright i received a confirmation message from paytm also but clovia.com didn't confirmed the payment. Kindly refund the amount. Regards dr amin firdosi.
              +1 photos
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                A
                Arman Pinjyani
                May 2, 2017
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                Address: Thane, Maharashtra, 421005
                Website: Pgdr/paytm mobile solution

                From 13/04/2017 to till 01/05/2017

                My bank account is debited 22000rs
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                  K
                  Krishnakant Soni
                  from Bargarh, Odisha
                  May 2, 2017
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                  Address: Alwar, Rajasthan, 301001

                  Its urgent plz make it work properly...!!
                  +1 photos
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                    S
                    suryodai
                    from Mumbai, Maharashtra
                    May 2, 2017
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                    Address: 110045

                    Dear sir
                    I booked a air india al 412 flight ticket through paytm order id [protected] on 17 th apr 2017 from delhi to lucknow and cacelled ticket througt air office 27 th apr 2017. But till now no refund amt and csh back amt transferd in my pattm account.

                    Kindly refund cancelation and cash back amt in my paytm account
                    Suryodai srivastava
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                      A
                      Anuj Hablani
                      from Raipur, Chhattisgarh
                      May 2, 2017
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                      Address: Gwalior, Madhya Pradesh, 475110
                      Website: www.paytm.com

                      On tue, 2 may 2017 at 1:41 pm, anuj hablani wrote:
                      Hy paytm team
                      My corier partner was pick up my product without any information and return request

                      And saying issue of paytm team i was pickup ur product and return was be given u

                      Please paytm team
                      Describe the maater of our problem and tell
                      Me
                      Paytm supervisor im warning to you without any information u don't have any rights to customers product pickup without any request.
                      In case of law my 48hours of wait after i go to
                      Complain o[censored]r matter.
                      View replies
                      I am not recieving any cashback on the 2 products of krackjack which i have bought. The promocode shows unavailable.
                      Reply
                      I did a recharge on Paytm it said I would get 1gb 3g data with 176rs on Vodafone but Vodafone has confirmed there is no such recharge I need a refund of my money.
                      Order no - [protected]

                      Without any information and return request courier partner was pick up my product - Comment #2718536 - Image #0
                      Reply
                      Cash nahi aaya a/c me
                      Reply
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                        A
                        arun47242
                        from Vasai-Virar, Maharashtra
                        May 2, 2017
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                        Address: Thane, Maharashtra, 401301

                        Hi, i purchase crack jack packet from d mart. There offer is rs 15 cash back in pay tm. I reedom code in my paytm account. Then showing is enter a valid promotional code or voucher code
                        Code is-ymelxxdhlckm. My no-[protected]// so please solve this problem this is fake service from paytm & crack jack company. I am not satisfy from that so please call me.
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                          G
                          Grv Singh
                          from Bhopal, Madhya Pradesh
                          May 2, 2017
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                          Address: 492001
                          Website: www.paytm.com

                          400 rs ka voucher mere paytm me not aplicable bol raha hai please help what i do my paytm id is - [protected] .
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                            B
                            babita hazri
                            from Ranchi, Jharkhand
                            May 2, 2017
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                            Address: 175001
                            Website: [email protected]

                            Sir I transfer rs 8000 through pay tm mobile number[protected], but not deposit there paytm .kindly refund my money, can u help me ? babita hazri email id sirf.[protected]@gmail.com...My mobile no.[protected]
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                              K
                              koppakaramakrishna
                              from Mumbai, Maharashtra
                              May 2, 2017
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                              Website: TS transport

                              Paid payment to ts transport tax for vehicle no: ap 28 ta 6145 through andhra bank net banking rs 2450, but amount deducted from my account through transaction no: ib /paytm /69512162/[protected] dated:28/04/17.
                              And the transaction failed the following error is displayed, e - seva error code:385986 and not able to connect to bank. The above amount is not revert back to my andhra bank account.

                              Please revert back my amount to my account as early as possible.

                              Email address :[protected]@gmail.com
                              May 02, 2017
                              Updated by koppakaramakrishna                               Transfer ID: S12586707, HOt Payment No:12237079, Order No:17578575
                              View replies
                              I am not recieving any cashback on the 2 products of krackjack which i have bought. The promocode shows unavailable.

                              Not credited to t. S transport quarterly tax payment - Comment #2718458 - Image #0
                              Reply
                              I haven't received money monet stiil now
                              actuallyy my friend transfer to my paytm account but i haven't received any amount but i received a message that you have received amount from his mobile number.transactionid :- [protected]
                              Reply
                              I booked 2 movie tickets today for bahubali 2 and amount get deducted but tickets are not booked yet.
                              Reply
                              Pls help to provide samsung z1 tizen paytm applications
                              Reply
                              The refund for the Order No [protected] is not made.
                              15 days have already been passed out
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                                S
                                sintu3012
                                from Delhi, Delhi
                                May 2, 2017
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                                Address: 110092
                                Website: paytm.com

                                Shoe damage after 3 day
                                +4 photos
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                                On 24/04/207 from my paytm account two transctions of amount 500 is happen for the no. [protected]. without my concern . so plz refund my money back to my mobile no. [protected].
                                Reply
                                Sir My paytm no is [protected]. I had 1030 rupees in my paytm account. But when I logged out and again logged in after 3 days in need, it is showing 0 balance and empty passbook, why??? I havr called to customer care but received no satisfactory answer. If I am not refunded my hard earned money, I am going to claim against paytm in consumer court.
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                                  S
                                  Sakthivel chinnannan
                                  from Durg, Chhattisgarh
                                  May 2, 2017
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                                  Already order power bank but old piece only given &damage now order same product I want new piece good product
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                                    S
                                    Saroj Chouhan
                                    from Aurangabad, Maharashtra
                                    May 2, 2017
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                                    Address: 411019
                                    Website: Krackjack offer

                                    I had used a promocode given by krackjack pack offer which had paytm cash of 15 Rs... but when I entered the promocode it gave a message.. give a valid promocode...what's the solution for it.. as i entered it for the first time..
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                                      M
                                      mangesh kulkarniu
                                      from Malegaon, Maharashtra
                                      May 2, 2017
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                                      Address: 411038

                                      Below order details of my tata sky dth recharge in processing since april 30, 2017. I get it done. I want to cancel that payment on paytm. Order no: [protected] on april 30, 2017 of amount 285 Rs. to tata sky id [protected].
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                                        Abhishek Bansal 2121
                                        from Vinukonda, Andhra Pradesh
                                        May 2, 2017
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                                        Address: New Delhi, Delhi, 110032

                                        Paytm charged me the couple tickets with buffet at 3000 of 4 may, whereas the same package is offered by them at 2800 now. Order no. [protected], register mobile number [protected].
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