PayTM Mobile Solutions Complaints & Reviews

May 01, 2017

Updated by Joseph_1261996 I recently purchased my one product from Paytm and did not get the product which was cancelled by their end. They have not yet compensated for the order nor they have given me my money back. Even after 3 weeks i have not received my cash back to my bank account. My order id id [protected].

I have repeatedly tried paytm and wasted my money. Nether any of the no. Would work or if it worked i could always get a recording from all thier no. To my luck i just got connected with the travel department and tried to solve my queiry. But the executives were so rude that after repeatedly telling them to get me connected with the shopping department they did not and lied to me as one of the executives found my consumer details and told that she was forwarding the call for which i received an answer say from mr. Rajiv (Team leader) saying that we are unable to help you since we are at the travel department. He didnt even give me a no. So that i could converse with the shopping department directly. This is the worst ever shopping site.. Please help me to file a case against this company... Try amazon and flipkart instead.

Apr 30, 2017

Updated by rajkumar johnny I have recharge with amount 309 for my mobile [protected] on 29/4/2017 through paytm app.
It is showing that my recharge was successful but recharge not done.
When i asked to the costumer care they told me that recharge history was empty, u can make a call to paytm customer service.
I have also registered complaint on paytapp but they are not responding.

Apr 30, 2017

Updated by chack Where is the Tracking No and what is advised to check? I request you to make me understand, where is my Rs. 1000/- that i placed and got transferred from my a/c to paytm a/c? How could I pay my service utility bills when it is needed. Kindly response.

Apr 30, 2017

Updated by Vineeta Pant I have ordered haltung women jeans worth rupee 599with shipping cost 28 rupee total amount was 629 and i have applied a promocode of WELCOME200B FOR cashback my order is shipped but i didn't receive any cashback yet.. My order id is [protected]. I ordered from old paytm app but than i saw promocode is saying offer applicable on paytm mall app so i have also downloaded TV that app. But even then i didn't receive any cashback... Please return my cashback balance of 200 i have tried to call on [protected] but it is giving only two options whether for lost mobile phone & for log out ur account.. U should recover ur customer service.. But i need my cashback

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550 5.7.1 Your email has been rejected because it violates organization policy. - gcdp o73si5891822lfo.316 - gsmtp

Final-Recipient: rfc822; [protected]@paytm.com
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Remote-MTA: dns; aspmx.l.google.com. (2a00:1450:4010:c09::1b, the server for
the domain paytm.com.)
Diagnostic-Code: smtp; 550-5.7.1 Your email has been rejected because it violates organization policy.
550 5.7.1 - gcdp o73si5891822lfo.316 - gsmtp
Last-Attempt-Date: Sat, 29 Apr 2017 18:49:58 -0700 (PDT)

[protected] Forwarded message[protected]
From: vineeta pant <[protected]@gmail.com>
To: [protected]@paytm.com
Cc:
Bcc:
Date: Sun, 30 Apr 2017 07:19:57 +0530
Subject: Re: Please Rate the Customer Support you received (Request no:[protected]
I have ordered haltung women jeans worth rupee 599with shipping cost 28 rupee total amount was 629 and i have applied a promocode of WELCOME200B FOR cashback my order is shipped but i didn't receive any cashback yet.. My order id is [protected]. I ordered from old paytm app but than i saw promocode is saying offer applicable on paytm mall app so i have also downloaded TV that app. But even then i didn't receive any cashback... Please return my cashback balance of 200 i have tried to call on [protected] but it is giving only two options whether for lost mobile phone & for log out ur account.. U should recover ur customer service.. But i need my casback. Please solve the issue as soon as possible. Thank you

Apr 30, 2017

Updated by Shubh69 I. Have also complained the fraud calling issues with cyper crime department
http://cybercellmumbai.gov.in/html/write-ups/index.html
And plz any one who need help from cyper crime apply this link and complain