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PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

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Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 396

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Address: Hooghly, West Bengal, 712222

I received a message on 04.05.17 in my mobile that my paytm order has been successfully placed and the order no is [protected]. On 10.05.17 I received a message from AD-GJAVAS with a ph no. [protected] that my purchased product and order no is[protected] is out for delivery.
In the evening of the same day message comes from AD-GJAVAS that they will attempt next day. Today I track my order and wondered that they close my order because "Customer not Available".

I am waiting for the product for last few days. They even did not give a call to me. Then how can they close my order.

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Address: Bharuch, Gujarat, 392015

Website: Www.paytm.com

Its been 3 days since i tried to recharged of rs.110 to my mobile through paytm but due to some reason related to bank i couldn't recharged my mobile. after that i got message about money deducted from my account by my bank of rs.110. I also sent messages to paytm about that two to three times but they just ignored i think. So pls its my humble request to give it back pls.

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Address: Bathinda, Punjab, 151001

Website: www.paytm.com

Dear paytm
I am using your app since long time and also many of times i have transfer my money wallet to bank but this time you have deducted rs. 102.04 (Twice) on dt. 08.05.2017. Kindly refund said amount quickly.

Thanks & regards
Videsh garg
[protected]

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Address: Allahabad, Uttar Pradesh, 211001

Website: paytm

Dear paytm my cell phone got lost and someone use my paytm money and transfered to his account and now i want my money back but the user phone is switched off and how would i get my money back to my wallet please see my matter as soon as possible my 3000 rupeee has transfered to the person name krishna and he is not making his phone on i was trying to make call but the phone is out of reach as soon as possible please make my money in my wallet paytm is much more helpful but even your customer care number is not reachable and i have tried many of the number but no call was picked up by customer excutive kindly make a call to me [protected] and see my matter

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Address: Alwar, Rajasthan, 301001

Website: irctc_paytm

Dear Sir,

I have tried to book rly ticket in Tatkal on dtd.09/05/2017 from Vadodara to Alwar passenger Name Nayan Nagar my HDFC credit a/c debited by Rs.540.97 but due to non availibility in tatkal kota transaction was declined and same amount debited in my HDFC credit card no.[protected] and amount not credited in my Paytm balance
Authorisation Code no provided by HDFC 015529
Pl.arrange the amount credit
Navin Nagar

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 12, 2017

Dear Customer,
Since you have used your PayTM wallet to conduct the transaction, please check your PayTM wallet if your any refund has been posted in your wallet. If not, please liase with the PayTM support team with regard to the status of the refund.
-Manoj
HDFC Bank Customer assistance

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Address: Rajnandgaon, Chhattisgarh, 491661

Sir i have know some details about digital gold to talk with voice... but no one help me and no no. contact this... please contact me now [protected] and help me to buy more queries about digital loan... so i buy more... thanks..

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Address: 500034

Website: Paytm

Hello i'm n chandra shekhar azad. My order number is #[protected]. I was notified that my contact is unreachable and address provided is incorrect. So i would like to provide my new contact number and delivery address.

Contact : [protected]
Address : h. No 8-2-293/82/hh/59 huda heights, mla colony, banjarahills, road no. 12, hyderabad, pin: 500034

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Address: Bangalore, Karnataka, 530032

Website: paytm.com

Order ID:[protected], i ordered red colour shoes, the had delivered wrong colour then i had kept for replacement, then they had sent same wrong order 2 time, again i kept for replacement. Finally after 2week then text me that they ra refunding money back to my ac. They had cheated with me by taking money ¬ delivering my order. If they are not having product that i had order then why did they took money from me and delivering wrong product. I had also mailed them to rectify my issue and deliver my product, but they not even rectified my issue correctly and they had used my money for 2weeks and refunding to me after two week . its not fair .they are playing games with coustomers by utilising our money and not delivering right product. I REQUEST U TO TAKE AN ACTION ON THEM . I NEED MY PRODUCT NOT MONEY .

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Address: 380061

Website: Paytm mall

I have purchased facial kit online of vlcc party glow and along with it there was vlcc. sunscreen lotion free worth rs 95 but didn't received freebies. And I have been creating ref number for this particular ref id but till date I m not able to get proper reply... Pls provide me ombudsman id. I have been mailing also for reminder but till date I have not got any response . They kept me waiting for 1 week to give 95 rs refund and still not a single reply

May 10, 2017

Updated by BHAVISHA THAKRAR Ref number 28299891

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N

Nandlal dhayal

from Lucknow, Uttar Pradesh

May 10, 2017

My mobile no [protected] sir me 04/05/2017 Ko bank me money transfer ki thi par abhi bhi pending Bata raha h or paytm add balance me se balance Kat gaya h kya Balance bank me transfer ho Jayega ya paytm balance me add ho Jayega please send me details my mobile number

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Address: 122015

Website: Paytn.com

I wrongly transferred money to same other no. When I filed my complaint in paytm, every time they come up with new requirements. Initially they asked for consent letter from receiver, which I arranged for them, but still they r not reverting the transaction
My transaction no. Was. [protected]

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Website: pay tm

I recharged my tata sky i did it by paytm but still it has not been done u may visit the screenshot i shared. It is urgent.
My paytm number is [protected]. And my tata sky consumer id is [protected]. Plz help i need it. Plz help me.
I have recharged of 250 and it has been successfully recharged. But still it is not showing. How long time it take to complete after being confirmed recharged.

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J

Jayesh Kanmahale

from Mumbai, Maharashtra

May 11, 2017

Cash back

Tata Sky Customer Care

from Hyderabad, Telangana

May 12, 2017

Hi Shivam, we confirm that recharge of Rs. 250.00 done on 10/05/2017 is successful. Your current balance is Rs. 233.85 and next recharge date is 09/06/2017.

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Address: Mumbai City, Maharashtra, 410209

Website: Facebook personal group for shopping

I want to buy watch on fb mumbai shopping group... I was paid payment buy paytm app... But seller does not replying after paytm payment successfully done...
I having all details of transaction...
Seller mobile no:[protected]
Seller paytm no:[protected]...

Please reply me what can i do?

My name is ganesh narayan gaikar
Mobile no is [protected] /[protected]

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Address: Haridwar, Uttarakhand

Website: Indian customer

Sir, i had booked my movie tickets on 6th may 2017 ...by paytm and my 3 tickets amount had deducted from my paytm .But no message had sent in my mobile of that tickets..amount was 228.74 and 376.30 ..
So please return this amount in my paytm...Order no. [protected]

Thankyou

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Wrong refrigerator delivered. (It is clearly their fault). Return not picked up because original packaging is in bad condition. We offered to provide another package for the wrong product. Paytm kept me on hold for more than 3 weeks to solve the issue but finally with out any reason, the rejected the return.

They dont respond until 2 days for our reply. They respond only saying that they have registered our issue and solve it in 48hrs. Then after some 3 days, they sent another email saying that issue is escalated to next level. From there I get no reply.

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R

rajatrrrr

from Hapur, Uttar Pradesh

May 10, 2017

Dear sir,
I was purchase a sanddisk ultra 32gb 3.0 otg pendrive and the seller is bozz world and there is offer of 20 % cashback on it, but i can't get my cashback amount in my paytm wallet .Thank you .
Please solve my problem.
Order ID :[protected]

S

shradha konchada

from Hyderabad, Telangana

May 10, 2017

This is really ridiculous, My friend has tried to send me rs500 through paytm wallet to correct number success And her money has also deducted. But I did not receive the money . sender no. [protected]
Receiver no. [protected]
Wallet txn id - [protected].
Please send money to the recipient paytm wallet and save your customer.

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Address: 560100

Website: paytm.com

Hi,
On 14th April I did a transaction of 2500/- add money to my paytm wallet using BHIM app.

but money got deducted from account. when I asked Paytm team they said they have not received the amount and ask me to wait for 3 days to get conformation from bank.

After checking with BHIM support team they confirmed that one97 communication ltd ( Paytm merchant) have confirmed that Paytm did received the amount 2500/-, please find the attachment conformation from one97 communication.

Its almost a month still they have not refunded my money back hence I am complaint here.

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R

ramesh_varsha

from Ernakulam, Kerala

May 10, 2017

Sir,
My name is ramesh, I have received a call from from the mobile no [protected] from my credit card ends with ****4928. He asked card no, otp no etc. afterwards rupees 3000 debited in 3 times without my permissions.

txn nos: 038028, 038813, 039159

My mobile no: [protected]

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A paytm customer name by expensive brands99 has said to pay the 1000 rs on paytm for mobile phn advance nd now ge has deleted his ac from inta nd frm social sites so pls i want to tell that pls refund my money back this fraud peraon is making the many persons ripped so pls accept my complaint over it or do some safety of paying these types of amount to thpse fakers so that we can feel safe to pay with paytm make some safety fo those nd not allow this types of fraud persons to get sign in by paytm pls pls pls...!!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: paytm.com

I had purchase a rubiks cube 4*4*4 from paytm solution
which is available at the price of 399 and after discount it was of 352(mrp 399)
but i have recieved the product mrp as 325 difference of 74.
i dont want to return the product but i need to resolve the price differences
i have both images the product available on the site with price and product i had recieved with mrp

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Website: Paytm mobile solutions

Someone has stole money from my sbi
Atm through paytm
These are the respective dates on which the transactions are done
16/4/17 othpg 367753 paytm mobile solutions transacted amount 3350
24/417 othpg 044546 paytm mobile solutions transacted amount 2730
3/5/17 othpg 928581 paytm mobile solutions transacted amount 545
6/5/17 othpg 837477 paytm #paytm transacted amount 5200
I need to know who has done these transactions... And through which numbers are these transactions being done. I want my money back in ma account... Otherwise i will lodge an fir.

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D

doniv123

from Indore, Madhya Pradesh

May 10, 2017

I have paid rs 444 for the above order for half shirt.on 25th april17. i have not recd the shirt till date. i have recd one sms from DLHVRY saying your paytm shipment with AWB NUMBER[protected] & Order no [protected] is uot of delivery. no one is picking the enquiry no[protected]

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Address: Indore, Madhya Pradesh, 452009

Website: Paytm.com

After a long time, I downloaded the Paytm app in order to make a transfer, and the amount of Rs.3000/- got transferred to a wrong mobile no[protected]. Now when I am trying to call this person, he is not answering my call. It seems as if he has blocked me. I don't understand that many o[censored]s are suffering with the same problem, then why don't Paytm enable the service of recovering the amount from the other person and get it transferred back to our accounts.

Why Paytm is not establishing a TAT for money transfer as this will atleast allow a customer to have enough time in order to cancel the transaction.

It looks like as if Paytm has become a best platform for Scams and Frauds. No data security at all.

I need my money back and I will do all the best that I am able to get it back.

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Address: 400078

Website: Paytm mobile wallets

I have purchase 24 april 2017 a mobile phones from pay tm mobile application 14 % cash back is this product but still i have not receive any cash back and no sach support from paytm customer service centre order number [protected]

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