Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 396

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
navin nagar
from Dehra Dun, Uttarakhand
May 11, 2017
Report
Copy

Address: Alwar, Rajasthan, 301001
Website: irctc_paytm

Dear Sir,

I have tried to book rly ticket in Tatkal on dtd.09/05/2017 from Vadodara to Alwar passenger Name Nayan Nagar my HDFC credit a/c debited by Rs.540.97 but due to non availibility in tatkal kota transaction was declined and same amount debited in my HDFC credit card no.[protected] and amount not credited in my Paytm balance
Authorisation Code no provided by HDFC 015529
Pl.arrange the amount credit
Navin Nagar
Dear Customer,
Since you have used your PayTM wallet to conduct the transaction, please check your PayTM wallet if your any refund has been posted in your wallet. If not, please liase with the PayTM support team with regard to the status of the refund.
-Manoj
HDFC Bank Customer assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abhishek Trifla
    from Jawad, Madhya Pradesh
    May 11, 2017
    Report
    Copy

    Address: Rajnandgaon, Chhattisgarh, 491661

    Sir i have know some details about digital gold to talk with voice... but no one help me and no no. contact this... please contact me now [protected] and help me to buy more queries about digital loan... so i buy more... thanks..
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nemali chandra shekhar azad
      from Sirsilla, Telangana
      May 11, 2017
      Report
      Copy

      Address: 500034
      Website: Paytm

      Hello i'm n chandra shekhar azad. My order number is #[protected]. I was notified that my contact is unreachable and address provided is incorrect. So i would like to provide my new contact number and delivery address.

      Contact : [protected]
      Address : h. No 8-2-293/82/hh/59 huda heights, mla colony, banjarahills, road no. 12, hyderabad, pin: 500034
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chandu432333
        from Elamanchili, Andhra Pradesh
        May 10, 2017
        Report
        Copy

        Address: Bangalore, Karnataka, 530032
        Website: paytm.com

        Order ID:[protected], i ordered red colour shoes, the had delivered wrong colour then i had kept for replacement, then they had sent same wrong order 2 time, again i kept for replacement. Finally after 2week then text me that they ra refunding money back to my ac. They had cheated with me by taking money ¬ delivering my order. If they are not having product that i had order then why did they took money from me and delivering wrong product. I had also mailed them to rectify my issue and deliver my product, but they not even rectified my issue correctly and they had used my money for 2weeks and refunding to me after two week . its not fair .they are playing games with coustomers by utilising our money and not delivering right product. I REQUEST U TO TAKE AN ACTION ON THEM . I NEED MY PRODUCT NOT MONEY .
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          BHAVISHA THAKRAR
          from Ahmedabad, Gujarat
          May 10, 2017
          Report
          Copy

          Address: 380061
          Website: Paytm mall

          I have purchased facial kit online of vlcc party glow and along with it there was vlcc. sunscreen lotion free worth rs 95 but didn't received freebies. And I have been creating ref number for this particular ref id but till date I m not able to get proper reply... Pls provide me ombudsman id. I have been mailing also for reminder but till date I have not got any response . They kept me waiting for 1 week to give 95 rs refund and still not a single reply
          May 10, 2017
          Updated by BHAVISHA THAKRAR
          Ref number 28299891
          My mobile no [protected] sir me 04/05/2017 Ko bank me money transfer ki thi par abhi bhi pending Bata raha h or paytm add balance me se balance Kat gaya h kya Balance bank me transfer ho Jayega ya paytm balance me add ho Jayega please send me details my mobile number
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            from Delhi, Delhi
            May 11, 2017
            Report
            Copy

            Address: 122015
            Website: Paytn.com

            I wrongly transferred money to same other no. When I filed my complaint in paytm, every time they come up with new requirements. Initially they asked for consent letter from receiver, which I arranged for them, but still they r not reverting the transaction
            My transaction no. Was. [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shivam Vishal
              from Raha, Assam
              May 10, 2017
              Report
              Copy

              Website: pay tm

              I recharged my tata sky i did it by paytm but still it has not been done u may visit the screenshot i shared. It is urgent.
              My paytm number is [protected]. And my tata sky consumer id is [protected]. Plz help i need it. Plz help me.
              I have recharged of 250 and it has been successfully recharged. But still it is not showing. How long time it take to complete after being confirmed recharged.
              +1 photos
              Cash back
              Hi Shivam, we confirm that recharge of Rs. 250.00 done on 10/05/2017 is successful. Your current balance is Rs. 233.85 and next recharge date is 09/06/2017.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Ganesh Gaikar
                from Mumbai, Maharashtra
                May 10, 2017
                Report
                Copy

                Address: Mumbai City, Maharashtra, 410209
                Website: Facebook personal group for shopping

                I want to buy watch on fb mumbai shopping group... I was paid payment buy paytm app... But seller does not replying after paytm payment successfully done...
                I having all details of transaction...
                Seller mobile no:[protected]
                Seller paytm no:[protected]...

                Please reply me what can i do?

                My name is ganesh narayan gaikar
                Mobile no is [protected] /[protected]
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Raghav sahdev
                  from Roorkee, Uttarakhand
                  May 10, 2017
                  Report
                  Copy

                  Address: Haridwar, Uttarakhand
                  Website: Indian customer

                  Sir, i had booked my movie tickets on 6th may 2017 ...by paytm and my 3 tickets amount had deducted from my paytm .But no message had sent in my mobile of that tickets..amount was 228.74 and 376.30 ..
                  So please return this amount in my paytm...Order no. [protected]

                  Thankyou
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Satya Vemula
                    May 10, 2017
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.paytm.com

                    Wrong refrigerator delivered. (It is clearly their fault). Return not picked up because original packaging is in bad condition. We offered to provide another package for the wrong product. Paytm kept me on hold for more than 3 weeks to solve the issue but finally with out any reason, the rejected the return.

                    They dont respond until 2 days for our reply. They respond only saying that they have registered our issue and solve it in 48hrs. Then after some 3 days, they sent another email saying that issue is escalated to next level. From there I get no reply.
                    Dear sir,
                    I was purchase a sanddisk ultra 32gb 3.0 otg pendrive and the seller is bozz world and there is offer of 20 % cashback on it, but i can't get my cashback amount in my paytm wallet .Thank you .
                    Please solve my problem.
                    Order ID :[protected]
                    This is really ridiculous, My friend has tried to send me rs500 through paytm wallet to correct number success And her money has also deducted. But I did not receive the money . sender no. [protected]
                    Receiver no. [protected]
                    Wallet txn id - [protected].
                    Please send money to the recipient paytm wallet and save your customer.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sharmajee9
                      from Gurgaon, Haryana
                      May 10, 2017
                      Report
                      Copy

                      Address: 560100
                      Website: paytm.com

                      Hi,
                      On 14th April I did a transaction of 2500/- add money to my paytm wallet using BHIM app.

                      but money got deducted from account. when I asked Paytm team they said they have not received the amount and ask me to wait for 3 days to get conformation from bank.

                      After checking with BHIM support team they confirmed that one97 communication ltd ( Paytm merchant) have confirmed that Paytm did received the amount 2500/-, please find the attachment conformation from one97 communication.

                      Its almost a month still they have not refunded my money back hence I am complaint here.
                      +1 photos
                      Sir,
                      My name is ramesh, I have received a call from from the mobile no [protected] from my credit card ends with ****4928. He asked card no, otp no etc. afterwards rupees 3000 debited in 3 times without my permissions.

                      txn nos: 038028, 038813, 039159

                      My mobile no: [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahak Juneja MJ
                        from Korba, Chhattisgarh
                        May 10, 2017
                        Report
                        Copy

                        A paytm customer name by expensive brands99 has said to pay the 1000 rs on paytm for mobile phn advance nd now ge has deleted his ac from inta nd frm social sites so pls i want to tell that pls refund my money back this fraud peraon is making the many persons ripped so pls accept my complaint over it or do some safety of paying these types of amount to thpse fakers so that we can feel safe to pay with paytm make some safety fo those nd not allow this types of fraud persons to get sign in by paytm pls pls pls...!!
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          ygauravb
                          from Delhi, Delhi
                          May 10, 2017
                          Report
                          Copy

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: paytm.com

                          I had purchase a rubiks cube 4*4*4 from paytm solution
                          which is available at the price of 399 and after discount it was of 352(mrp 399)
                          but i have recieved the product mrp as 325 difference of 74.
                          i dont want to return the product but i need to resolve the price differences
                          i have both images the product available on the site with price and product i had recieved with mrp
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dibyakanti
                            from Mumbai, Maharashtra
                            May 9, 2017
                            Report
                            Copy

                            Website: Paytm mobile solutions

                            Someone has stole money from my sbi
                            Atm through paytm
                            These are the respective dates on which the transactions are done
                            16/4/17 othpg 367753 paytm mobile solutions transacted amount 3350
                            24/417 othpg 044546 paytm mobile solutions transacted amount 2730
                            3/5/17 othpg 928581 paytm mobile solutions transacted amount 545
                            6/5/17 othpg 837477 paytm #paytm transacted amount 5200
                            I need to know who has done these transactions... And through which numbers are these transactions being done. I want my money back in ma account... Otherwise i will lodge an fir.
                            I have paid rs 444 for the above order for half shirt.on 25th april17. i have not recd the shirt till date. i have recd one sms from DLHVRY saying your paytm shipment with AWB NUMBER[protected] & Order no [protected] is uot of delivery. no one is picking the enquiry no[protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Swappy1234
                              from Bansi, Uttar Pradesh
                              May 9, 2017
                              Report
                              Copy

                              Address: Indore, Madhya Pradesh, 452009
                              Website: Paytm.com

                              After a long time, I downloaded the Paytm app in order to make a transfer, and the amount of Rs.3000/- got transferred to a wrong mobile no[protected]. Now when I am trying to call this person, he is not answering my call. It seems as if he has blocked me. I don't understand that many o[censored]s are suffering with the same problem, then why don't Paytm enable the service of recovering the amount from the other person and get it transferred back to our accounts.

                              Why Paytm is not establishing a TAT for money transfer as this will atleast allow a customer to have enough time in order to cancel the transaction.

                              It looks like as if Paytm has become a best platform for Scams and Frauds. No data security at all.

                              I need my money back and I will do all the best that I am able to get it back.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Akshata Nile
                                May 9, 2017
                                Report
                                Copy

                                Address: 400078
                                Website: Paytm mobile wallets

                                I have purchase 24 april 2017 a mobile phones from pay tm mobile application 14 % cash back is this product but still i have not receive any cash back and no sach support from paytm customer service centre order number [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  challasureshbabu
                                  from Chirala, Andhra Pradesh
                                  May 9, 2017
                                  Report
                                  Copy

                                  Address: Vizianagaram, Andhra Pradesh, 535003
                                  Website: Paytm

                                  Hello, I have added Rs.500 on 3rd may 2017 now it is showing nil balance. Today I am intended to book train tickets and opened paytm it was not opened asking me to login but I don't have logined previously till now.used to open app and use paytm is actual practice but today it asked for login so I login but founded nil balance. have not used/pay at anywhere Please solve asap.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gopikj
                                    May 9, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 517501
                                    Website: paytm

                                    Purchased the product on last month(19th april) but was not delivered so for, same was complained several times they told me that they verify with the courier people and make the product to reach and no response from them. kindly resolve me this issue.
                                    my order number:[protected]
                                    Jun 24, 2017
                                    Complaint marked as Resolved 
                                    paytm team paid me the loss
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      maansalvi
                                      from Pune, Maharashtra
                                      May 9, 2017
                                      Report
                                      Copy

                                      Address: Jaipur, Rajasthan, 302020
                                      Website: Paytm

                                      Hello Team,

                                      On 27/04/2017 I ordered one DCH stylish black strap analog watch worth RS. 159. Monday I received the product and when I checked that I have found damage product. I raised the complain in your phone customer service but I didn't able to raise it. Seriously this is very big and bad issue, you have a big name.

                                      I really don't expect these things.
                                      Please tell me the resolution ASAP.

                                      Thank you
                                      Manish Salvi
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        arpan2201
                                        from Hyderabad, Telangana
                                        May 9, 2017
                                        Report
                                        Copy

                                        Address: 110024

                                        I booked 2 movie tickets on 8th may 2017, The order no is [protected] of Rs.346 through pay tm.
                                        I want to cancel my movie ticket so that i can recieve my cash in pay tm wallet. Let me know how can i recieve my money back.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit