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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 396

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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Wrong refrigerator delivered. (It is clearly their fault). Return not picked up because original packaging is in bad condition. We offered to provide another package for the wrong product. Paytm kept me on hold for more than 3 weeks to solve the issue but finally with out any reason, the rejected the return.

They dont respond until 2 days for our reply. They respond only saying that they have registered our issue and solve...
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sharmajee9
from Gurgaon, Haryana
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Money not refunded after couple of escalation

Address:560100
Website:paytm.com

Hi,
On 14th April I did a transaction of 2500/- add money to my paytm wallet using BHIM app.

but money got deducted from account. when I asked Paytm team they said they have not received the amount and ask me to wait for 3 days to get conformation from bank.

After checking with BHIM support team they confirmed that one97 communication ltd ( Paytm merchant) have confirmed that Paytm did received the amount...
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Mahak Juneja MJ
from Korba, Chhattisgarh
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Mobile advance by paytm customer

A paytm customer name by expensive brands99 has said to pay the 1000 rs on paytm for mobile phn advance nd now ge has deleted his ac from inta nd frm social sites so pls i want to tell that pls refund my money back this fraud peraon is making the many persons ripped so pls accept my complaint over it or do some safety of paying these types of amount to thpse fakers so that we can feel safe to pay with paytm make some safety fo those nd not...
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Y
ygauravb
from Delhi, Delhi
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About price

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I had purchase a rubiks cube 4*4*4 from paytm solution
which is available at the price of 399 and after discount it was of 352(mrp 399)
but i have recieved the product mrp as 325 difference of 74.
i dont want to return the product but i need to resolve the price differences
i have both images the product available on the site with price and product i had recieved with mrp...
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D
Dibyakanti
from Mumbai, Maharashtra
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Stole money from my sbi ATM

Website:Paytm mobile solutions

Someone has stole money from my sbi
Atm through paytm
These are the respective dates on which the transactions are done
16/4/17 othpg 367753 paytm mobile solutions transacted amount 3350
24/417 othpg 044546 paytm mobile solutions transacted amount 2730
3/5/17 othpg 928581 paytm mobile solutions transacted amount 545
6/5/17 othpg 837477 paytm #paytm transacted amount 5200
I need to know who...
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Swappy1234
from Bansi, Uttar Pradesh
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Amount transferred to wrong no

Address:Indore, Madhya Pradesh, 452009
Website:Paytm.com

After a long time, I downloaded the Paytm app in order to make a transfer, and the amount of Rs.3000/- got transferred to a wrong mobile no[protected]. Now when I am trying to call this person, he is not answering my call. It seems as if he has blocked me. I don't understand that many o[censored]s are suffering with the same problem, then why don't Paytm enable the service of recovering the amount from the other person and get it transferred back...
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Address:400078
Website:Paytm mobile wallets

I have purchase 24 april 2017 a mobile phones from pay tm mobile application 14 % cash back is this product but still i have not receive any cash back and no sach support from paytm customer service centre order number [protected]...
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C
challasureshbabu
from Chirala, Andhra Pradesh
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Showing nil balance

Address:Vizianagaram, Andhra Pradesh, 535003
Website:Paytm

Hello, I have added Rs.500 on 3rd may 2017 now it is showing nil balance. Today I am intended to book train tickets and opened paytm it was not opened asking me to login but I don't have logined previously till now.used to open app and use paytm is actual practice but today it asked for login so I login but founded nil balance. have not used/pay at anywhere Please solve asap....
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G
gopikj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product was not delivered

Address:517501
Website:paytm

Purchased the product on last month(19th april) but was not delivered so for, same was complained several times they told me that they verify with the courier people and make the product to reach and no response from them. kindly resolve me this issue.
my order number:[protected]...
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M
maansalvi
from Pune, Maharashtra
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Damage useless product received

Address:Jaipur, Rajasthan, 302020
Website:Paytm

Hello Team,

On 27/04/2017 I ordered one DCH stylish black strap analog watch worth RS. 159. Monday I received the product and when I checked that I have found damage product. I raised the complain in your phone customer service but I didn't able to raise it. Seriously this is very big and bad issue, you have a big name.

I really don't expect these things.
Please tell me the resolution ASAP.
br...
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A
arpan2201
from Hyderabad, Telangana
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Movie Ticket Cancellation

Address:110024

I booked 2 movie tickets on 8th may 2017, The order no is [protected] of Rs.346 through pay tm.
I want to cancel my movie ticket so that i can recieve my cash in pay tm wallet. Let me know how can i recieve my money back....
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B
bhazare
from Pune, Maharashtra
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Balance not appearing in wallet

Address:411033
Website:paytm

Dear Paytm team,

I had deposited Rs.350 in paytm wallet for Uber service on 13th April 2017.vide transaction id [protected]

Since I had paid in cash of 340 Rs. to Uber then why my balance is not appearing on my A/c?...
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Website:paytm.com

My name is rahul i have ordered smart watch android watch sai collectionssmart watch android watch from sai collection yed i dident get my cash back n even i cant reach to dem their no. Also out of reach n the watch i have buyed is 704 rs n cash back amout is 30% of it as welcome30wea this promocode they said they will cash back in 4 hr after shipping procut n now its 7 day from dlvred product...
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M
Mrinaal Jana
from Mumbai, Maharashtra
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Damaged phone

Address:Mumbai City, Maharashtra

Hi,

I had ordered an iphone through paytm and i received a damaged phone. Many emails have been sent, contacted the customer care but there seems to be no solution to my problem. Constantly i have been given new timelines without any followups. Please solve my issue. Please find below my following details
Replacement order number :- [protected]
Order number :- [protected]

Regards
Sulagna...
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S
Subhajitdey603
from Kolkata, West Bengal
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I am complaining about the charges of PayTm

Address:700102

Hello,
My name is subhajit dey. I am a paytm user. But paytm charge 2% of each bank transfer. It is very costly. I support demonetisation and pm initiative.
We want also cashless economy. Bank has declared charges of atm withdraws. So if other online merchant service take money from us so where we will go??,.. I am really offended.
Rich gov and their chamchas......
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subroto kumar dev nath
from Murwara, Madhya Pradesh
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Not showing the amt in my wallet after open the paytm app

Address:Indore, Madhya Pradesh, 453441

Not show the amt in my wallet of paytm apps while open it. It show that login the paytm.In my paytm apps more than 400/- held up my contact no [protected] & email address is [protected]@gmail.com. Pls solve the problem as soon as possible if not then replace the amt in my bank card. Whenever Open the account they want to login....
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Praveenveesam
from Visakhapatnam, Andhra Pradesh
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Transaction failed amount deducted

Address:530022

Paytm service is very worst... They are deducting money from account and make the transaction fails every time and responding after 15days... I think they are doing money rotation in this gap.. This is 7th time i faced the issue.. Check my order no [protected] in paytm... They not responding... I have raised 5 tickets from last night... Worst service... Definitely i will file complaint in court for cheating customers ever time...
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Ranjeet Ranjan1
from Hyderabad, Telangana
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Delivered scratched and damaged product and rejected return request

Address:500011
Website:paytm.com

I have purchase symphony air cooler 22 ltr from paytm on 28th april. My order id is [protected]. He has delivered in 3 days only but he delivered scratched and damaged product (Wheels are damaged, automatically shutter is getting shutdown, many scratches are there on new product). Firstly i have raised the return request and i have also told that if it is possible to replace this defective air cooler with brand new then i don't have any problem....
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sridhar mantha
from Chennai, Tamil Nadu
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Amount not credited to sender

Address:500090
Website:paytm.com

I was transferred rs 2000 to my wife paytm account on 25th april 2017 17:17.
As per status shown the amount was added to her account. But when we check the amount was not added to her paytm wallet.

O i contacted paytm care (Call center as well as over mail) and raised a concern with them and the query reference id is "28696168", what they requested i sent over mail, again they are asking something else which are not...
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priyankamali17
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet to bank money transfer

Address:New Delhi, Delhi, 110019
Website:Paytm.com

Hi

Paytm has given me the mental harassment because I used their services. I added money rs 200 to wallet to pay Tata sky dish tv but it got fail twice then I returned that money to bank and since 27/04/17, I'm waiting for my money to get credited. Spoke to end number of people and raised several cases. I was advised by the supervisor Karan, he denied for the last name statitng he is not supposed to however their executive...
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