Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 408

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lourdu Samy
from Bengaluru, Karnataka
Apr 25, 2017
Report
Copy

Address: Kanchipuram, Tamil Nadu, 600122
Website: Paytm

Cash Refund
Dear sir,

I recharged My Mobile No: [protected], Order No:-[protected], dated:25-apri-17 through ur Paytm, Rs 339/- but this has not got recharged and not refund back to my paytm wallet too. So pls take necessary action.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sridhul
    from Bengaluru, Karnataka
    Apr 28, 2017
    Report
    Copy

    Address: 673579

    Order [protected] which booked on 6/04/2017 has not been delivered so long.why is it so long to deliver. Already I have sent you many message regarding this issue, but after many days there was a response of there will be a resolution of the Black skmei 1016 analog digital watch in 48 hours.
    But the time period is over and there is no message or email about this watch. So I kindly request you to please send our order (no.[protected]) to our given address in paytm.I will be very happy if you send our order before May first.
    Apr 28, 2017
    Updated by Sridhul
    We Need fast solution about our product and fast delivery
    On 4-4-2017 i loaded 250 rs from Syndicate bank debit card to my paytm wallet money was deducted from my bank account and money was not showing in my paytm wallet pls help me.i already reg 2 complaimts regarding this but there is no response from u'r side.

    Order 3035484744 has not been delivered - Comment #2716059 - Image #0
    I am puchesed some product from by paytm and as per offer till not received 2 amount 29 and 75/- please return it soon
    My paytm MOb no [protected]
    Dr Sunil Kumar Rath, Cuttack
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ram Chidapana
      from Visakhapatnam, Andhra Pradesh
      Apr 25, 2017
      Report
      Copy

      Address: Visakhapatnam, Andhra Pradesh, 530002

      Sir,
      I am Ramesh, ihave tried to transfer money from my bank account, but the transaction failed. even though the transaction failed, money has been cut from my account. I am really worried about my money. please tell me a solution to it.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nagaraju penapaka
        from Hyderabad, Telangana
        Apr 25, 2017
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 500038

        Dear paytm team
        As iam here to complaint that, when i want to do recharge through paytm from debit, as the time of processing of recharge paytm shows that the process has been failed​ for three times, but for three times the money from card has been deducted (408+408+408=1224), may i know the actual situation of my transaction

        Please follow up my transactions and make it back to my paytm account or bank account...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Karan S Bisht
          from Hapur, Uttar Pradesh
          Apr 25, 2017
          Report
          Copy

          Address: Nainital, Uttarakhand, 263139

          I was already informed by paytm app bit not satisfied amount deducted by paytm not by operator please understand. Here my 4 recharge was unsuccessful bu amount deducted 110+75+110+110 rs those not refund in my account
          Apr 25, 2017
          Updated by Karan S Bisht
          Why paaytm hand back off this type of complaint
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Samantha D'souza
            from Mumbai, Maharashtra
            Apr 25, 2017
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400055
            Website: paytm.com

            Greetings,

            I have a complaint regarding my order processed on the 30th of March. I had recharged for my Jio number via Paytm for Rs. 402 which has been deducted from my bank but I have not received any recharge. I called Jio customer support and also visited the gallery they asked me to get in touch with you. Please if you can help me with a refund or process the attendance.
            My order no: IPT[protected]

            Please do let me know at the earliest.

            Regards,
            Samantha
            Sir i have pay bill of electicity by pytm order id number is [protected]
            i have pay bill of Rs.2903 and use promo code NEWDIVCE but i cant recive cash back of 200 rs why pytm is doing fake with me pls help me my e mail id is [protected][protected]@gmail.com its registar for pytmaccount
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gomathi Ranganathan
              from Chennai, Tamil Nadu
              Apr 25, 2017
              Report
              Copy

              Address: 600044
              Website: paytm mobile solutions

              On 7th march, 2017, we got a call from state bank of india asking for the credit card details stating that they will credit us reward points in two instalments of rs.5, 000/- each. But we found in our statement they have debited the amount instead of credit. We enquired the state bank of india customer care and they told the amount of swipped from our card. But we have not swipped. Pls note reference no, [protected] dt. 07.03.17 for rs.4, 999/- and we got the details from sbi credit card customer care section. Kindly clarify the same or otherwise we will lodge complaint. We want the details of transaction by whom it was swipped and from where.

              We will lodge the complaint to our nearest police station, if we have not get a proper answer and we need the amount to be credited.

              Regards,
              C. Ranganathan
              [protected]
              Apr 26, 2017
              Updated by Gomathi Ranganathan
              On 7th march, 2017, we got a call from state bank of india asking for the credit card details stating that they will credit us reward points in two instalments of rs.5, 000/- each. But we found in our statement they have debited the amount instead of credit. We enquired the state bank of india customer care and they told the amount of swipped from our card. But we have not swipped. Pls note reference no, [protected] dt. 07.03.17 for rs.4, 999/- and we got the details from sbi credit card customer care section. Kindly clarify the same or otherwise we will lodge complaint. We want the details... Today we have got a call from [protected] and that person asked my bank details to credit the amount of Rs.5000/- Instead of crediting somebody has swipped 2500/- from my account. If I didn't get within today evening, I will lodge police complaint by tonight.
              Please halp me sir, I am Naveen Chand. Yesterday, i had recharged my mobile no [protected]. but my mobile has not recharge till now. the amount has been deducted from my account already.

              Rs. 245
              Payment Confirmation Awaited

              my order no. [protected]
              mobile recharge idea
              email [protected]@gmail.com
              phone no [protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bilal Radhanpurwala
                from Bengaluru, Karnataka
                Apr 25, 2017
                Report
                Copy

                Address: 560102
                Website: www.paytm.com

                Order no [protected] mene torrent power ka bill pay kiya tha but mere account mese amt cut ho gaya hai. Lekin bill pay nahi huwa, some paytm se contact kiya (E-mail) but wo bol rahe aap apni bank me jaiye... Paytm se kuproblem nahi.. To mene bank gaya to muje kaha gaya ke aap ne paytm se payment kiya tha to aap paytm se contact kijiye muje samjme nahi aa raha hai. Or paytm se koi reply bhi nahi aa raha hai..
                https://paytm.com/
                Password forgot is not working to paytm app and not otp code plese otp send do not sending a link
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pratik Kumble
                  from Mumbai, Maharashtra
                  Apr 25, 2017
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 400605
                  Website: Paytm

                  An amount of Rs.1000 was deducted from my bank account on 31st mar 2017 under Paytm's name. And no transaction is shown on my Paytm passbook of the same. When I sent them a mail regarding the problem they asked me to give the order no. But theres nothing on my Paytm account about the money. Even there is no transaction of that money on my paytm passbook neither on 31st mar nor any other day. Please try to solve the issue.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Maniraj Ashirwad
                    from Bengaluru, Karnataka
                    Apr 25, 2017
                    Report
                    Copy

                    Address: 560037
                    Website: www.paytm.com

                    Hi,

                    I purchased symphony air cooler die 12i and it is delivered to me on 14-april 2017. I found the product not functioning and requested for a return immediately on the very next day (15-april-2017).

                    The website selling page has instruction that the product will be accepted for return within 7days of delivery without any terms and condition. But now paytm customer is telling to contact the manufacturer customer care for service.

                    Why should i get the defective cooler serviced since it was received with defect. I want my product to replaced with the new one

                    If there is no return policy, paytm could have mentioned that. When there is 7 day return policy why they are not accepting the return now.
                    +2 photos
                    Dear Sir
                    Yesterday I will try to add money on Paytm vallet but payment was failed so I again try but failed after some time I got recived message from bank that my money has deducted.
                    So I request you to pls do the needful.
                    Refund the money on my account as soon as possible.

                    Symphony air cooler diet 12i not functioning and the product is not being accept for return/replacement - Comment #2713712 - Image #0
                    Symphony air cooler diet 12i not functioning and the product is not being accept for return/replacement - Comment #2713712 - Image #1
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ashish@345
                      from Gurgaon, Haryana
                      Apr 25, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: paytm.com

                      Transaction held on 13th march at 10:04 a.m. via Paytm in favour of Videocon d2h but recharge showed failed. Bank and Videocon d2h refused that they are holding my money.The amount is of rs.335 . Paytm carries my money. I have made the complaints so many times but paytm can't help me out. And also I am unable to talk to paytm customer care executive. Very poor services served by paytm and now I am going to file a case of fraud against paytm in next 24 hours if they don't refund my money and I also demand a call from customer care executive.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sachinindia1993
                        from Malegaon, Maharashtra
                        Apr 25, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Paytm.com

                        Dear sir,

                        I ADD money my paytm No: [protected], Order No:-[protected], and [protected] dated:02/04/2017 through ur Paytm, Rs 5000. 5000/- but this amount not credited my bank and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and Paytm Cash. So my humble request u to take necessary actions
                        +1 photos
                        Apr 25, 2017
                        Updated by Sachinindia1993
                        Dear sir,

                        I ADD money my paytm No: [protected], Order No:-[protected], and [protected] dated:02/04/2017 through ur Paytm, Rs 5000. 5000/- but this amount not credited my bank and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and Paytm Cash. So my humble request u to take necessary action

                        I book my Railway ticket through Paytm on doing the 1st transection it show mean error msg then I maid another transaction to book my ticket...
                        Then after some time I came to know that my amount got deducted twice...
                        And now even after 20 days has gone yet amount is not refunded to my account
                        Unable to transfer amount to bank or any other mobile number. relly urgent and get back asap
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Charan roy
                          from Gannavaram, Andhra Pradesh
                          Apr 25, 2017
                          Report
                          Copy

                          Sir i recharged my paytm wallet from krazybee to number [protected]. Previously i dint hav paytm account on this number. After recharge only i created. Krazybee is a student loan app. I recharged 200rs. I got a message to number [protected] that my payment is successful. After that i created my paytm account and i checked. But i dint receive any money. I am serious about this. You should take severe action on this and verify. I need my money. If you don't transfer my money, i will make this as a issue and i will take severe action on this.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            prem763
                            from Alwar, Rajasthan
                            Apr 25, 2017
                            Report
                            Copy

                            Address: Alwar, Rajasthan, PT25269092968
                            Website: paytm.com

                            Sir mene paytm account se 7april 2017 ko my jio no.[protected] rs 99 or 303 ka recharge karwaya tha... Mere account se pese to kaat liye or paytm se successfully completed ka massage bhi aaya tha jiska wallet id nopt[protected] hai pr jio se pta kiya to wo recharge nahi hua hai,, ab wo offer bhi khatam ho gya h. So please request sir mere pese wapas mere account me daal do please contact my no [protected]
                            +1 photos
                            My online is completed for movie tickets
                            But no steat number of my tickets have not be conformed

                            Return money in my account - Comment #2713044 - Image #0
                            I was recharging my talk time of rupees 60 . I go through the process but I stopped the final decision because it's showing transaction amount 6000 but I m recharging only 60 rupees. I have photo also.plz inform about me on this issue.

                            Return money in my account - Comment #2713061 - Image #0
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Syed Raja
                              from Tiruvannamalai, Tamil Nadu
                              Apr 25, 2017
                              Report
                              Copy

                              Address: 641001

                              Hello sir
                              I have transferred rs.1000 to wrong mobile number. The number to which i transferred is [protected]. He is picking the call and insulting that i won't give back the money. Please paytm team help me out with this problem. I want my money back from that person. His name is shakshi dzsousa.

                              My contact details is
                              Yed. [protected]@gmail.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vaishnavi dhiman
                                from Noida, Uttar Pradesh
                                Apr 24, 2017
                                Report
                                Copy

                                Address: Chandigarh, Punjab, 160036
                                Website: Paytm

                                I was going to rechrge for airtel d2h no. Paytm got feeded with last rechrge at tatasky of 200. I need refund as this d2h is not being used by anybody at this point of time. Few days back also paytm did one rechrge 3 times and charged 45rs 3 times from my account and didn't refund it. It's becoming very frustrating. As it shows processing and no message is received by us that it is successful but the money is deducted more than one time
                                My product number is [protected] and I have returned the product to paytm on Friday . It's been 7 days and they have not refunded the amount. I tried calling them atleast for 10 times and never been able to connect to the paytm customer care people. They once mailed me that they will solve the issue in 48 hrs, but it did not happen.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pavanashish
                                  from Hyderabad, Telangana
                                  Apr 24, 2017
                                  Report
                                  Copy

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                                  Website: paytm.com

                                  I tried to transfer the amount form paytm to my bank.
                                  It allowed me to add the amount and charged for transaction.
                                  But after adding the amount to paytm wallet it is saying monthly limit is exceeded.
                                  Why can't the paytm site put the validation before loading the amount to wallet for "send to bank" transaction.
                                  Please help me on this issue and refund the amount back to my source card.

                                  Transaction details :

                                  From: ICICI
                                  Paytm Cash Txn ID [protected]
                                  [protected]:38:52 PM
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sri Lakshmi Murali
                                    from Chennai, Tamil Nadu
                                    Apr 24, 2017
                                    Report
                                    Copy

                                    Address: 620006

                                    I have done a recharge todsy after noon for 309 rs for a jio number and money got deducted from my account but i hav not recieved recharge yet.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manikandaprabu J
                                      from Perumbavoor, Kerala
                                      Apr 24, 2017
                                      Report
                                      Copy

                                      Address: Gautam Buddh Nagar, Uttar Pradesh
                                      Website: www.paytm.com

                                      Team,

                                      I had used the paytm for online purchase on[protected]. This transaction is not to be completed. But the amount Rs.2728 was debited in to my account on[protected] by paytm app noida.

                                      Screen shot is attached for your reference. Kindly take a necessary action immediately.

                                      1.e-mail ID: [protected]@gmail.com
                                      2. Amount: Rs.2728
                                      3. Transaction ref no:[protected]
                                      4. Date :[protected]
                                      5. Last 4 digit of DC card:****1500
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tushar Sapkal
                                        from Mumbai, Maharashtra
                                        Apr 24, 2017
                                        Report
                                        Copy

                                        Address: Thane, Maharashtra, 401504

                                        By mistake I had done special recharge of Rs. 39 for USA call rate today. I want to revert it. Please do needful
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit