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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 407

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K
keshavparasramka
from Kolkata, West Bengal
Apr 27, 2017
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Address: New Delhi, Delhi, 110085
Website: www.paytm.com

I had ordered for "CITIZEN" calculator vide Order No. [protected] and have received a calculator which doesn't even work by the brand name of GITHZEN.

This is a case not only of faulty product delivery but also cheating the customer by selling a brand and delivering another one which seems to be a duplicate brand.

Kindly look into this matter immediately failing which i will have to file appropriate complaints before appropriate authorities for damages.

Thanks & Regards
Keshav Parasramka
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    Satendra Shukla
    from Korba, Chhattisgarh
    Apr 27, 2017
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    Address: Satna, Madhya Pradesh, 484551
    Website: www.jio.com

    Dear sir
    Maine 15 apri ko 23.17 pe ek reacharge kia tha jio ke:- [protected] no pe 309 rs ka. But amount debit ho gya hai or reacharge nai hua nai. Maine kai bar complain lock karwai but unhone koi response nai dia or jo helpline no application me dia gya hai usme coll nai lag ra hai no does not exist bta ra hai
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      Purnachandra Rao Vamisetti
      from Narasaraopet, Andhra Pradesh
      Apr 27, 2017
      Resolved
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      Resolved

      Address: West Godavari, Andhra Pradesh, 91

      Sir use my debit card lost my amount 8000 rupes ID my NetBanking

      by debit card OTHPG[protected] Rupes
      by debit card OTHPG[protected] Rupes I don't no this transaction please help me please help me
      Apr 27, 2017
      Complaint marked as Resolved 
      Purnachandrarao vamisetti.my E-mail ID [email protected], my mobile no 9951788155 or 8465917131
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        G
        Gauri Prasad
        Apr 26, 2017
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        Address: New Delhi, Delhi, 110059

        I purchase cooler in Apr 2017 and seller deliver wrong model. I reply by mail to the paytm to return with all the screen shot of product but every time he sent me the default mail to send me the product screen shot and finally close the ticket and updated not updated reply from consumer.

        Never buy costly product form paytm.
        Not response by paytm.
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          R
          Rohit310
          from Mumbai, Maharashtra
          Apr 26, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: paytm.com

          I have ordered the nike shoes on 12 march applying the promocode FUR1750 on which I was supposed to get promocode on 31st March for cashback of Rs 1750 on electricity bill payment I didn't get any promocode after which I wrote to [protected]@paytm and grievance officer but always got the same reply "we are working on it " Myorder no. [protected] it's been 27 days delay
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            T
            tushar satani
            from Ahmedabad, Gujarat
            Apr 26, 2017
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            Address: 380015
            Website: paytm.com

            I was purchased a fastrack watch from paytm through its seller jayna watch company jarkhand, after few days i realised that this watch is to tally duplicate, i go to service center so they told me that this watch is totally duplicate we cant provide service or warrenty for this, than after i contact paytm but they dont give a satisfied reply or service, so what can i do now?
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              N
              Neelima Dantuluri
              from Hyderabad, Telangana
              Apr 26, 2017
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              Address: 500090

              I wanted to book movie ticket but i'm not able to. I want you to see through the issue and sought it out as soon as possible. Im not able to select the seats for the movie. I want the problem to get solved by tomorrow morning at any cost.
              Apr 26, 2017
              Updated by Neelima Dantuluri
              I'm trying to book tickets but I'm not able to.I want you to see through it.I want the ticket to get booked.I want the problem to be solved by tomorrow morning.
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                T
                Tejesh Sai
                from Hyderabad, Telangana
                Apr 26, 2017
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                Address: Hyderabad, Andhra Pradesh, 500018
                Website: paytm

                I can't book baahubali 2 tickets
                It was saying - this cinema was facing connectivity issues
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                  J
                  j vaghela
                  from Bengaluru, Karnataka
                  Apr 26, 2017
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                  Address: Jamnagar, Gujarat, 361142
                  Website: no

                  Sir,
                  My daughter transacted money via pay tm from icici a/c n[protected] to paid exam fees to marwadi college rajkot on 24th april at 11:00am. Paytm transaction done for one time but deduction of rs 960.93 two times. So recever marwadi college received the money only one time. I visited the icici bank officer they told deduction of money two times please contact to paytm. Please resolve it as early as possible.
                  Transaction of mail of icici bank a/c is attached with here.

                  From: alert @ icicibank.com [mailto:[protected]@icicibank.com]
                  Sent: 24 april 2017 11:05
                  To: jayesh vaghela
                  Subject: transaction alert for your icici bank debit card

                  Dear customer,

                  Thank you for banking with icici bank.

                  You have used your debit card linked to account xxxxxxxx0080 for a transaction of inr 960.93 info. Iin*paytm mobil on[protected]:05:04. The available balance in your account is rs. 44, 703.06.

                  If you have not made this transaction, please call our 24-hour customer care number mentioned on the reverse of your debit card. You may also visit www.icicibank.com for the customer care number.

                  Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

                  Earn payback reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your debit card, please visit www.icicibank.com/debitcard.

                  Sincerely,

                  Icici bank ltd.

                  This is an automated e-mail alert to help you keep track of your debit card transactions. Hence, please do not reply to this e-mail.
                  The alert has been sent to the registered e-mail id against your aforementioned account.in case you wish to register an alte rnate e-mail id, please call our 24-hour customer care.

                  Safe banking tip:
                  Never respond to an e-mail which requires you to confirm, renew or validate your account or card details, even if it appears to have been sent from your bank.
                  Do not access your bank's website through links in e-mails. Check the url in your browser before entering your user name and password.
                  Dear customer,

                  Thank you for banking with icici bank.

                  You have used your debit card linked to account xxxxxxxx0080 for a transaction of inr 960.93 info. Vin*paytm app on[protected]:03:06. The available balance in your account is rs. 45, 663.99.

                  If you have not made this transaction, please call our 24-hour customer care number mentioned on the reverse of your debit card. You may also visit www.icicibank.com for the customer care number.

                  Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

                  Earn payback reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your debit card, please visit www.icicibank.com/debitcard.

                  Sincerely,

                  Icici bank ltd.
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                    M
                    mohit3112
                    from Bangalore, Karnataka
                    Apr 26, 2017
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                    Address: New Delhi, Delhi, 560102
                    Website: Paytm.com

                    I bought Ozean water filter (order id [protected]) on 20th March with a 6 month warranty. Its not even a month and the power plug is not working. I am calling the customer care people from last 4 days and they are just making excuses, they are telling that the service provide is coming and their service provider in Bangalore is saying the company has told him not provide any service.We are drinking impure water from last 5 days which is causing serious concerns to our health. I have raised complaint to Paytm also but they are not responding. I want sue sue paytm for promoting and putting false information about such fake companies and playing with customers health. They have mentioned 'Paytm trust', 100% assurance and all false things on their website.
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                      M
                      mantu singh000
                      from Patna, Bihar
                      Apr 26, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 800006
                      Website: PAYTM.COM

                      I have made an order on april 6th, 2017, order no.- [protected] and
                      After 12 hr i have cancelled that order due to few reason and i asked
                      Refund,
                      Paytm said:
                      As per our concern team remarks, i would like to inform you that kindly contact the issuing bank customer care for the cards with refunded bank txn id no. [protected] and refund settled on 07/04/2017 for order id: [protected].
                      I have talked to bank customercare, bank said ask your merchant for
                      Refund, txn id provided by you of no use
                      Paytm surrendered, my refund is still pending... 20 days has gone
                      May 02, 2017
                      Updated by mantu singh000
                      STILL WAITING...PAYTM
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                        A
                        Anil513
                        from Delhi, Delhi
                        Apr 26, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.paytm.com

                        Hi,

                        Few day ago i have ordered the symphony cooler of worth rs. 16639 and they have delivered the used and incomplete product (Wheels are missing0 after i put the request to refund, they straight away denied to give the refund and i have logged the complaint but they didn't reply anything.

                        Please help me to return the product and full refund of amount.

                        Order no: [protected]
                        Date: 16 april 2017 (On delivery day i have raised the request)

                        Request number: 27625056
                        May 07, 2017
                        Updated by Anil513
                        No Response Yet, Are you able to do anything for my complaint?
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                          Ráñjëët Katyal
                          from Asarganj, Bihar
                          Apr 26, 2017
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                          Address: Gaya, Bihar, 823001
                          Website: paytm

                          Sir. i request to you . recharge my mob 309 Rs. but recharge not successful then 309 Rs. cut my account balance . then plzzz refund my balance nd recharge date 15/04/2017 so you are help me and send money my account . my mob no. [protected] recharge this no 309 jio.
                          Ranjeet
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                            B
                            Banibroto Roy
                            from Bhadrakh, Odisha
                            Apr 26, 2017
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                            Hi i have doing meny mobile recharge on my paytm number. But last 2 recharge not success. 1st is 197 rupees number is[protected]. N 2nd is court out is my paytm balance. After the process failed i try all paytm coustomar care number but anyone no accept my call. N maximum paytm coustomar care number is told rong. Please contact me n help us. My number [protected]
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                              S
                              Shastri Shubham
                              from Ahmedabad, Gujarat
                              Apr 26, 2017
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                              Address: Bhavnagar, Gujarat, +91
                              Website: paytm

                              Ticket booking issues are faced.
                              Sir mai dishtv recharge kr raha tha jiska id no -[protected] tha lekin recharge id no -[protected] per 300/- ka recharge ho gaya hai pls 300/-.ko mere paytm mobile no-[protected] me bhejne ki kripya kre.pls chek this matter and shortly solve .
                              DishTV Customer Care's response, May 4, 2017
                              Dear monu srivastava

                              Hope you are doing good.

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

                              Regards,
                              Online Team
                              DishTV
                              DishTV Customer Care's response, May 6, 2017
                              Dear monu srivastava,

                              Hope you are doing good.

                              As per our conversation with you on 8948274726, it has been informed to you that we need order id of the payment to transfer. We request you to kindly share the order id so that needful can be done.

                              Regards,
                              Online Team
                              DishTV
                              Actually I want my wallet balance for no reason
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                                N
                                nagar mal
                                from Bengaluru, Karnataka
                                Apr 26, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                                Website: paytm.com

                                I have sent money from my #paytm wallet to my #sbi account on 20th april 2017 at 5:56 p. M but it is not updated to bank and money has been taken from my paytm wallet. #tranjection_id_[protected]
                                I've added Rs.500 to my wallet but it is still not added to my account. I've tried reaching customer service on[protected], but they intentionally cut the call when I dial to speak to the service agent. This has happened over 4 times.

                                Order No : [protected]
                                Time and Date: 11:30 am, Apr 21 2017
                                I'm recharge the mobile balance 347 and 200 cashback for promocode newdevice apply but no cashback return.
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                                  S
                                  skgowrisankar
                                  from Chennai, Tamil Nadu
                                  Apr 26, 2017
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                                  Address: 600017
                                  Website: paytm

                                  This is my third reminder.in spite of my amount rs.1500 debited from indian bank chennai north usman road branch on feb.25th 2017pay tm wallet does not show the amount. It is 2 months since the amount has been debited. Please dothe needful. We need the amount urgently. How long can we wait?. Our bank has said that it is not their fault. They have directed us to contact you. My e mail id is [protected]@yahoo.com gowrisankar.
                                  Apr 21, 2017
                                  krishna reddy Patlolla's response
                                  Kindly revert me on high priority
                                  Displaying error while booking movie tickets
                                  Dear Sit,

                                  Kindly note that on on 19.04.2017 with paytm order reverence #[protected] Rs. 646 deeducted from my balance. Why you have deducted please clarifu me.

                                  Regards
                                  Krishna reddy
                                  Today I book an airticket with ONE QJ6DGR
                                  After some hours my booking cancel without any request forward from my side
                                  Main problem in paytm that no any contact number in active
                                  Now no any information getting through paytm
                                  Very poor service provide through PayTM
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                                    Ankitt Kothari
                                    from Mumbai, Maharashtra
                                    Apr 26, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh
                                    Website: paytm.com

                                    Hi my name is Ankit Kothari since last 5 days my Paytm Account for the number [protected] is blocked. There is no response in mail and from customer care. They had asked me for my bank statement which was submitted by me still the issue is not resolved. It's been a week since i am waiting to get it unblocked, but no response from the customer care. It's very sad to see the highly negligence of Paytm company for there customers during the world of digitalisation. Even if Paytm can't unblock my account atleast they should return my money back.
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                                      Ranganath Uppar
                                      from Visakhapatnam, Andhra Pradesh
                                      Apr 28, 2017
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                                      Address: Raichur, Karnataka, 584115
                                      Website: Consumercomplaints

                                      Respected sir.as Herby ranganath her sir On date 25.04.2017 I had be recharged rs 333 for 2 times but it has not recharged .but in my account it has be dedected rs 666 and still it is not credited in my account sir.and I had went to shop and recharged sir.this much of money is very essential to me sir please check and send money to my account sir as much as possible sir thank u sir
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                                        shaukatali12
                                        from Churachandpur, Manipur
                                        Apr 26, 2017
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                                        Address: Hazaribagh, Jharkhand
                                        Website: paytm

                                        When i recive my parcel. And open it. Its damage led tv screen had craked
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