PayTM Mobile Solutions Complaints & Reviews

I have ordered the nike shoes on 12 march applying the promocode FUR1750 on which I was supposed to get promocode on 31st March for cashback of Rs 1750 on electricity bill payment I didn't get any promocode after which I wrote to [protected]@paytm and grievance officer but always got the same reply "we are working on it " Myorder no. [protected] it's been 27 days delay

I was purchased a fastrack watch from paytm through its seller jayna watch company jarkhand, after few days i realised that this watch is to tally duplicate, i go to service center so they told me that this watch is totally duplicate we cant provide service or warrenty for this, than after i contact paytm but they dont give a satisfied reply or service, so what can i do now?

I wanted to book movie ticket but i'm not able to. I want you to see through the issue and sought it out as soon as possible. Im not able to select the seats for the movie. I want the problem to get solved by tomorrow morning at any cost.

I can't book baahubali 2 tickets
It was saying - this cinema was facing connectivity issues

Sir,
My daughter transacted money via pay tm from icici a/c n[protected] to paid exam fees to marwadi college rajkot on 24th april at 11:00am. Paytm transaction done for one time but deduction of rs 960.93 two times. So recever marwadi college received the money only one time. I visited the icici bank officer they told deduction of money two times please contact to paytm. Please resolve it as early as possible.
Transaction of mail of icici bank a/c is attached with here.

From: alert @ icicibank.com [mailto:[protected]@icicibank.com]
Sent: 24 april 2017 11:05
To: jayesh vaghela
Subject: transaction alert for your icici bank debit card

Dear customer,

Thank you for banking with icici bank.

You have used your debit card linked to account xxxxxxxx0080 for a transaction of inr 960.93 info. Iin*paytm mobil on[protected]:05:04. The available balance in your account is rs. 44, 703.06.

If you have not made this transaction, please call our 24-hour customer care number mentioned on the reverse of your debit card. You may also visit www.icicibank.com for the customer care number.

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Earn payback reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your debit card, please visit www.icicibank.com/debitcard.

Sincerely,

Icici bank ltd.

This is an automated e-mail alert to help you keep track of your debit card transactions. Hence, please do not reply to this e-mail.
The alert has been sent to the registered e-mail id against your aforementioned account.in case you wish to register an alte rnate e-mail id, please call our 24-hour customer care.

Safe banking tip:
Never respond to an e-mail which requires you to confirm, renew or validate your account or card details, even if it appears to have been sent from your bank.
Do not access your bank's website through links in e-mails. Check the url in your browser before entering your user name and password.
Dear customer,

Thank you for banking with icici bank.

You have used your debit card linked to account xxxxxxxx0080 for a transaction of inr 960.93 info. Vin*paytm app on[protected]:03:06. The available balance in your account is rs. 45, 663.99.

If you have not made this transaction, please call our 24-hour customer care number mentioned on the reverse of your debit card. You may also visit www.icicibank.com for the customer care number.

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Earn payback reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your debit card, please visit www.icicibank.com/debitcard.

Sincerely,

Icici bank ltd.

I bought Ozean water filter (order id [protected]) on 20th March with a 6 month warranty. Its not even a month and the power plug is not working. I am calling the customer care people from last 4 days and they are just making excuses, they are telling that the service provide is coming and their service provider in Bangalore is saying the company has told him not provide any service.We are drinking impure water from last 5 days which is causing serious concerns to our health. I have raised complaint to Paytm also but they are not responding. I want sue sue paytm for promoting and putting false information about such fake companies and playing with customers health. They have mentioned 'Paytm trust', 100% assurance and all false things on their website.

I have made an order on april 6th, 2017, order no.- [protected] and
After 12 hr i have cancelled that order due to few reason and i asked
Refund,
Paytm said:
As per our concern team remarks, i would like to inform you that kindly contact the issuing bank customer care for the cards with refunded bank txn id no. [protected] and refund settled on 07/04/2017 for order id: [protected].
I have talked to bank customercare, bank said ask your merchant for
Refund, txn id provided by you of no use
Paytm surrendered, my refund is still pending... 20 days has gone

Hi,

Few day ago i have ordered the symphony cooler of worth rs. 16639 and they have delivered the used and incomplete product (Wheels are missing0 after i put the request to refund, they straight away denied to give the refund and i have logged the complaint but they didn't reply anything.

Please help me to return the product and full refund of amount.

Order no: [protected]
Date: 16 april 2017 (On delivery day i have raised the request)

Request number: 27625056

Sir. i request to you . recharge my mob 309 Rs. but recharge not successful then 309 Rs. cut my account balance . then plzzz refund my balance nd recharge date 15/04/2017 so you are help me and send money my account . my mob no. [protected] recharge this no 309 jio.
Ranjeet

Hi i have doing meny mobile recharge on my paytm number. But last 2 recharge not success. 1st is 197 rupees number is[protected]. N 2nd is court out is my paytm balance. After the process failed i try all paytm coustomar care number but anyone no accept my call. N maximum paytm coustomar care number is told rong. Please contact me n help us. My number [protected]

Ticket booking issues are faced.

I have sent money from my #paytm wallet to my #sbi account on 20th april 2017 at 5:56 p. M but it is not updated to bank and money has been taken from my paytm wallet. #tranjection_id_[protected]

This is my third reminder.in spite of my amount rs.1500 debited from indian bank chennai north usman road branch on feb.25th 2017pay tm wallet does not show the amount. It is 2 months since the amount has been debited. Please dothe needful. We need the amount urgently. How long can we wait?. Our bank has said that it is not their fault. They have directed us to contact you. My e mail id is [protected]@yahoo.com gowrisankar.

Hi my name is Ankit Kothari since last 5 days my Paytm Account for the number [protected] is blocked. There is no response in mail and from customer care. They had asked me for my bank statement which was submitted by me still the issue is not resolved. It's been a week since i am waiting to get it unblocked, but no response from the customer care. It's very sad to see the highly negligence of Paytm company for there customers during the world of digitalisation. Even if Paytm can't unblock my account atleast they should return my money back.

Respected sir.as Herby ranganath her sir On date 25.04.2017 I had be recharged rs 333 for 2 times but it has not recharged .but in my account it has be dedected rs 666 and still it is not credited in my account sir.and I had went to shop and recharged sir.this much of money is very essential to me sir please check and send money to my account sir as much as possible sir thank u sir

When i recive my parcel. And open it. Its damage led tv screen had craked

I have a complaint regarding my order processed on the 15 th april. I had recharged for my Jio number via Paytm for Rs. 309 which has been deducted from my paytm account but I have not received any recharge. I called Jio customer support and also visited the gallery they asked me to get in touch with you. Please if you can help me with a refund or process the attendance.
My order no: IPT[protected]

Please do let me know at the earliest.

Hello,

I have already sent so many email and logged the complaint like -
Ref : 27953078 :27959273 :27956234 :28014895

Still my balance is showing me 0. Where is my balance inr 980.
I am not happy with your service. Its very harassment. I am trying to reach you with your customer care but not able to call you. Sent you my bank statement as well. Kindly help me about my account.

You guys are very unprofessional unhelpful. I have sent you 1st email on 23apr ref : 27953078. I received e-mail from care team prashant kumar he said amount balance has been updated but i did not get then again i have sent to you so many email like - ref : 27959273. Ref : 27956234. Ref : 28014895 everyone told me that i will get my money but still nothing. Its very unethical unprofessional behavior from you.

I am not happy your this type of service
Kindly be serious otherwise i will complaint you to higher authority.

Regards:-
Pardeep kumar
(M) [protected]

Hi,
I am Abhiraj Singh Naruka from Pune, Maharastra. I had done transaction for PAYTM account recharge on 9th April'17 on no. [protected] of Rs.17200/-. Transaction got declined but the amount was diducted from my account.
Request you to please refund the same ASAP. For any query on this please drop mail on abhirajsing.[protected]@bajajfinserv.in

Dear team,

My merchant number [protected]

Contract was signed 1.5 % inclusive of taxes but you are charging 1.5 % plus tax.
Relationship manager Yohann is not answering call or email.

There is no marketing support is provided yet which was promised before signing contract.

Yohann is the account manager from paytm.

He is not responding sms or email.

All screen shots has been uploaded below.

Kindly refund overcharged commission.

Regards,
Sandeep