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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 411

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S
sanjshar111
from Chandigarh, Chandigarh
Apr 22, 2017
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Address: Chandigarh, Chandigarh, 160036

I paid rs 460 for bsnl post paid bill on your portal order is successful but despite so many days it is not updated on bsnl
—
Transaction receipt
Order no. #[protected]
[protected]
[protected]
Undefined
B-121, sector 5, noida, uttar pradesh-201301
We are here for you at
Paytm.com/care
Bill payment of bsnl mobile [protected] rs. 460
Total rs. 460
Amount paid rs. 460
At paytm we value your trust.
Your money is yours unless
You get what you paid for.
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    Y
    YuvrajRaghuvanshi
    from Hapur, Uttar Pradesh
    Apr 22, 2017
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    Address: 203390

    I was making a transition from card of axiS bank paytm show this transition success but after 2 min it shows faild
    In passbook showing transfer to bank but not back to account
    Call me [protected]
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      S
      saannjjuu
      from Mumbai, Maharashtra
      Apr 22, 2017
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      Address: 400705

      On 18 april at sanpada, navi mumbai paytm representative ask me to complete kyc to paytm n then paytm will give rs.600/- to your wallet next day. Now already 4 days passed i had not received any amount from paytm.
      Paytm representative are misguiding people so kindly take necessary action against such company & their representatives.

      From
      Sanjay bhalerao
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        M
        maheshpatel700
        from Mumbai, Maharashtra
        Apr 22, 2017
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        Address: 423109

        Sir,
        My self mahesh patel my paytm mobile no is [protected] it has balance of 12132 rs approx which has been deduct from my paytm. My balance is zero so i am requesting you to solve this issue. Yesterday my paytm balance automatic being zero and when i logout from it and again login its doesnot show the balance.
        Please help me to solve the problem.
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          S
          shresth cad design
          from Surat, Gujarat
          Apr 22, 2017
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          Address: Surat, Gujarat, 395004

          You have no received money Rs. 1800.00 from 95XXXX8652 in Paytm Wallet. For reference, wallet transaction id is [protected].
          my mobile no. [protected]
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            र
            राजेश कुमार साहु
            from Dongargaon, Chhattisgarh
            Apr 22, 2017
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            Address: Surguja, Chhattisgarh, 497333

            My 10000 amountme 200 tax kata gaya hai ji niyam se galat hai. Mera amt wapas kare paytm pvt compny hai apna niyam bana rahi hai. Rbi ya sebi se koi aadesh hai kya 2% tax katne ka
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              M
              Milind T
              from Ahmedabad, Gujarat
              Apr 22, 2017
              Resolved
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              Resolved

              Address: 380058
              Website: Wwe.paytm.com

              I have lodged complaint twice regarding ac not working since the day we installed. I contacted customer services of voltas but they suggested that outdoor unit is defective and needs to be replaced and when i try to submit replacement, mail came that we have closed the complaint. Dissatisfied by the replacement answers.
              I want the faulty piece replaced, it has been less than a month.

              Milind
              [number removed]
              Aug 7, 2021
              Complaint marked as Resolved 
              Apr 22, 2017
              Updated by Milind T               Dear Sir,
              Fake people asking atm details are calling, please do needful
              Thanks.
              View replies
              Dear (Customer Milind T),

              We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

              Regards,
              Voltas Online Team
              Reply
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                A
                Akshay Patel 1
                from Surat, Gujarat
                Apr 21, 2017
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                Address: Ahmedabad, Gujarat, 380058
                Website: Paytm

                Revert back my 200 rs which was wrongly sent to paytm. account number[protected] When i demanded back they neglected i think the person knws but dont want it to send back my account is [protected] pls try to resolve my problem as early as possible
                it is real issue which i faced it would be better i[censored] try to solve it bcz its a big amount for me so pls pls try to return my money back
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                  K
                  kuldeep1 gangwar
                  from Mumbai, Maharashtra
                  Apr 21, 2017
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                  Website: paytm.com

                  . Bank txn id: [protected]
                  Paytm cash txn id [protected][protected]:42:32 pm. All of first they declined my recharge and then they refunded money to paytm wallet but when i transferred it to my bank account from their wallet they received the request and now they are saying that money is transferred successfully. But it is not received in bank account.
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                    M
                    maheshtarange
                    from Mumbai, Maharashtra
                    Apr 21, 2017
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                    Address: Thane, Maharashtra, 400612
                    Website: Paytm

                    I have book baby stroller carrying bag for 169 rupees and amount 177 deducted from my hdfc bank a/c under order number [protected] on 9th april 17 and expected delivery date between 14 to 17th april.
                    But still i never received any product from paytm. Can I go at consumer court for the same or any other option u suggest me for my product delivery.
                    Expected favourable revert from your end.
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                      H
                      Happy Shah
                      from Dahod, Gujarat
                      Apr 21, 2017
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                      Address: Surat, Gujarat, 394210
                      Website: Www.Paytym.com

                      I have recharged my jio numver from paytym subscription nessage is not yet received and my wallet money is deducted.my paytym number is [protected]. I have contacted custoner care more than 5 times but theres no reply. Please contact me & refund my as soon as possible.the recharge was done on 15th of novenber. Please see to the given number details and refund my money as soon as possible. My works are pending just because i am not able to make the payments and the wallet money is deducted from your side. Please solve this problem as soon as possible.
                      Apr 21, 2017
                      Updated by Happy Shah                       The recharge of the jio money is not yet done and the wallet money is being deducted. Please refund the money as soon as possible.
                      Apr 21, 2017
                      Updated by Happy Shah                       The transaction id and the wallet money deducted is shown in the video below. Please refund as soon as possible.
                      Apr 21, 2017
                      Updated by Happy Shah                       Do irlt asap
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                        J
                        jitukuku
                        from Darjiling, West Bengal
                        Apr 21, 2017
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                        Address: Khordha, Odisha, 751020
                        Website: reversal of Money

                        Sir,
                        I have recharge my two reliance jio no. [protected] and [protected] on 14 april 2017 through sbi debit card. The above mention amount (Subject-rs.309/- and rs.309/-) has been deducted from my sbi acct on same time. But recharge was not successful. I was waiting for some time but not yet happen. The transaction ref is sbipgiu[protected] reliance jio mumbai (14 apr 17) and another transaction ref is sbipgiu[protected]rspl mumbai (14 apr 17). You are requested to kindly reverse my amount in my sbi saving accts from where the money has been deducted. Your intervention will be solicited. Mobile no.[protected], [protected]. With regards
                        Jitendra kumar from bhubaneswar.
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                          D
                          Dawra
                          from Nagram, Uttar Pradesh
                          Apr 21, 2017
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh, 226016

                          I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 pm for rs. 423.48/- from my hdfc bank credit card.

                          It got deducted from my credit card account but it didnt got credited to reliance mobile account.

                          On asked from hdfc call centre they informed that the money (423.48/-) has been debited here and it must be lying with paytm as it has not been transferred tp reliance mobile bill payment account.

                          My transaction id is paytmapp1118554.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Apr 21, 2017
                          Updated by Dawra                           Paytm — Amount deducted but not credited

                          1 Review
                          Dawra on Apr 21, 2017 Mark as Resolved
                          Phone/Mobile Number: [protected]
                          Transfer ID: PAYTMAPP1118554

                          I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 PM for Rs. 423.48/- from my HDFC Bank Credit Card.

                          It got deducted from my Credit Card account but it didnt got credited to Reliance Mobile account.

                          On asked from HDFC call centre they informed that the money (423.48/-) has been debited here and IT MUST BE LYING WITH PAYTM as it has not been transferred tp Reliance mobile bill payment account.

                          My transaction ID is PAYTMAPP1118554.
                          View replies
                          Dear Dawra,

                          We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                          Regards,
                          Reliance Communications
                          Reply
                          Dear Dawra,

                          Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

                          Regards,
                          Reliance Communications
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                            R
                            rohit1058
                            from Kanpur, Uttar Pradesh
                            Apr 21, 2017
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                            Address: Banda, Uttar Pradesh, 210126

                            Mere dost [protected] ne mere paytm account [protected] par 1000 rupya 17 apr ko bheja jo mere account par nahi aya h aur unka kat gaya paisa kaise refund hoga
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                              bharat rayadurgam
                              from Hyderabad, Andhra Pradesh
                              Apr 21, 2017
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                              Cashback not credited even though promo code applied

                              Address: New Delhi, Delhi, 110003
                              Website: paytm.com

                              I had booked a ticket from hyderabad to delhi. Paytm had offered cashback of 750 rupees for that booking by applying promo code flyday. I did the same thing and i booked it. After booking initially it had shown the cashback. But after sometime it shows zero balance and also shocked to found there is no such order in my orders of the paytm. The same informed to paytm customer care. They said that please raise a concern to their team. I did...
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                              chittora05
                              from Vadodara, Gujarat
                              Apr 21, 2017
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                              Address: Pune, Maharashtra, 411016
                              Website: paytm

                              On 13 th Feb 2017, Rs.2106 /- transfer to mob no.[protected], same is neither paid to the above number nor refunded to me.
                              my tel no.is [protected].
                              Transaction ID -[protected]
                              Many time complaint is given to your call center, still not resolved.
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                                M
                                Megha shekhar
                                from Delhi, Delhi
                                Apr 21, 2017
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                                Address: New Delhi, Delhi, 110021
                                Website: Paytm.com

                                I am complaining about transaction i do not have some transaction record... No order number... No date date of transaction... Only a text i have in which wallet transaction id has mention and nothing else... Help me out... I want my transaction detail from 29th march till now... And yout customer care service is so poor no chance to get connect with paytm... No number is working only one is working and that one too computerised... Please change your service... If anyone in trouble and need to talk with you so what would be they do like me... So make sure improve your customer care service and sort out people problems...
                                View replies
                                I have booked a ticket through irctc mobile app I used my patm balance for transaction fee but the balance is cut and didn't got any ticket or any details and my ticket not booked the balance is cutted
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                                  S
                                  sunitshah7
                                  from Dhule, Maharashtra
                                  Apr 21, 2017
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                                  Address: Pune, Maharashtra, 411051
                                  Website: www.paytm.com

                                  I have added money but it is not getting reflected. I have made two transaction this morning but it is not getting reflected in Paytm Account. Transaction was successful from banks end and money was deducted from my bank account as well.I even got successful message on Paytm app. I even updated my application Still it is not getting reflected in account. There is no help from paytm. There is no way to reach them in such case. They don't have customer care helpline. They just have automated helpline system which requires transaction number. In my case unfortunately I don't have all transactions id. Please can you guys help me to reach out to Paytm
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                                    S
                                    shub3330
                                    Apr 21, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: Paytm app

                                    Sir, my paytm number is [protected] and today i am add the amount of rs. 800 one time and 2nd time 799 rs but my money is deducted on my account but not receive in my paytm so i requested you to refund my amount as soon as possible.
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                                      D
                                      Depanshu Malik
                                      from Delhi, Delhi
                                      Apr 21, 2017
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                                      Address: Sambhal, Uttar Pradesh, 244302
                                      Website: www.paytm.com

                                      Paytm is deducting money from my account but not even transaction is done successfully. When I mailed them regarding this issue, I am not getting any convincing reply. They are deducting my money and I am not sure whether they will refund it or not as they have done this in past also. Seriously they are pissing me off and I have decided not to use online shopping in future, atleast not from this crap Paytm. They are frauds
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