Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 411

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shresth cad design
from Surat, Gujarat
Apr 22, 2017
Report
Copy

Address: Surat, Gujarat, 395004

You have no received money Rs. 1800.00 from 95XXXX8652 in Paytm Wallet. For reference, wallet transaction id is [protected].
my mobile no. [protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    र
    राजेश कुमार साहु
    from Dongargaon, Chhattisgarh
    Apr 22, 2017
    Report
    Copy

    Address: Surguja, Chhattisgarh, 497333

    My 10000 amountme 200 tax kata gaya hai ji niyam se galat hai. Mera amt wapas kare paytm pvt compny hai apna niyam bana rahi hai. Rbi ya sebi se koi aadesh hai kya 2% tax katne ka
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Milind T
      from Ahmedabad, Gujarat
      Apr 22, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 380058
      Website: Wwe.paytm.com

      I have lodged complaint twice regarding ac not working since the day we installed. I contacted customer services of voltas but they suggested that outdoor unit is defective and needs to be replaced and when i try to submit replacement, mail came that we have closed the complaint. Dissatisfied by the replacement answers.
      I want the faulty piece replaced, it has been less than a month.

      Milind
      [number removed]
      Aug 7, 2021
      Complaint marked as Resolved 
      Apr 22, 2017
      Updated by Milind T       Dear Sir,
      Fake people asking atm details are calling, please do needful
      Thanks.
      View replies
      Dear (Customer Milind T),

      We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

      Regards,
      Voltas Online Team
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Akshay Patel 1
        from Surat, Gujarat
        Apr 21, 2017
        Report
        Copy

        Address: Ahmedabad, Gujarat, 380058
        Website: Paytm

        Revert back my 200 rs which was wrongly sent to paytm. account number[protected] When i demanded back they neglected i think the person knws but dont want it to send back my account is [protected] pls try to resolve my problem as early as possible
        it is real issue which i faced it would be better i[censored] try to solve it bcz its a big amount for me so pls pls try to return my money back
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kuldeep1 gangwar
          from Mumbai, Maharashtra
          Apr 21, 2017
          Report
          Copy

          Website: paytm.com

          . Bank txn id: [protected]
          Paytm cash txn id [protected][protected]:42:32 pm. All of first they declined my recharge and then they refunded money to paytm wallet but when i transferred it to my bank account from their wallet they received the request and now they are saying that money is transferred successfully. But it is not received in bank account.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            maheshtarange
            from Mumbai, Maharashtra
            Apr 21, 2017
            Report
            Copy

            Address: Thane, Maharashtra, 400612
            Website: Paytm

            I have book baby stroller carrying bag for 169 rupees and amount 177 deducted from my hdfc bank a/c under order number [protected] on 9th april 17 and expected delivery date between 14 to 17th april.
            But still i never received any product from paytm. Can I go at consumer court for the same or any other option u suggest me for my product delivery.
            Expected favourable revert from your end.
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Happy Shah
              from Dahod, Gujarat
              Apr 21, 2017
              Report
              Copy

              Address: Surat, Gujarat, 394210
              Website: Www.Paytym.com

              I have recharged my jio numver from paytym subscription nessage is not yet received and my wallet money is deducted.my paytym number is [protected]. I have contacted custoner care more than 5 times but theres no reply. Please contact me & refund my as soon as possible.the recharge was done on 15th of novenber. Please see to the given number details and refund my money as soon as possible. My works are pending just because i am not able to make the payments and the wallet money is deducted from your side. Please solve this problem as soon as possible.
              Apr 21, 2017
              Updated by Happy Shah               The recharge of the jio money is not yet done and the wallet money is being deducted. Please refund the money as soon as possible.
              Apr 21, 2017
              Updated by Happy Shah               The transaction id and the wallet money deducted is shown in the video below. Please refund as soon as possible.
              Apr 21, 2017
              Updated by Happy Shah               Do irlt asap
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jitukuku
                from Darjiling, West Bengal
                Apr 21, 2017
                Report
                Copy

                Address: Khordha, Odisha, 751020
                Website: reversal of Money

                Sir,
                I have recharge my two reliance jio no. [protected] and [protected] on 14 april 2017 through sbi debit card. The above mention amount (Subject-rs.309/- and rs.309/-) has been deducted from my sbi acct on same time. But recharge was not successful. I was waiting for some time but not yet happen. The transaction ref is sbipgiu[protected] reliance jio mumbai (14 apr 17) and another transaction ref is sbipgiu[protected]rspl mumbai (14 apr 17). You are requested to kindly reverse my amount in my sbi saving accts from where the money has been deducted. Your intervention will be solicited. Mobile no.[protected], [protected]. With regards
                Jitendra kumar from bhubaneswar.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dawra
                  from Nagram, Uttar Pradesh
                  Apr 21, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226016

                  I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 pm for rs. 423.48/- from my hdfc bank credit card.

                  It got deducted from my credit card account but it didnt got credited to reliance mobile account.

                  On asked from hdfc call centre they informed that the money (423.48/-) has been debited here and it must be lying with paytm as it has not been transferred tp reliance mobile bill payment account.

                  My transaction id is paytmapp1118554.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Apr 21, 2017
                  Updated by Dawra                   Paytm — Amount deducted but not credited

                  1 Review
                  Dawra on Apr 21, 2017 Mark as Resolved
                  Phone/Mobile Number: [protected]
                  Transfer ID: PAYTMAPP1118554

                  I wanted to inform you that i had paid the bill of my reliance post paid mobile on 13.04.17 at 6:22 PM for Rs. 423.48/- from my HDFC Bank Credit Card.

                  It got deducted from my Credit Card account but it didnt got credited to Reliance Mobile account.

                  On asked from HDFC call centre they informed that the money (423.48/-) has been debited here and IT MUST BE LYING WITH PAYTM as it has not been transferred tp Reliance mobile bill payment account.

                  My transaction ID is PAYTMAPP1118554.
                  View replies
                  Dear Dawra,

                  We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                  Regards,
                  Reliance Communications
                  Reply
                  Dear Dawra,

                  Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

                  Regards,
                  Reliance Communications
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rohit1058
                    from Kanpur, Uttar Pradesh
                    Apr 21, 2017
                    Report
                    Copy

                    Address: Banda, Uttar Pradesh, 210126

                    Mere dost [protected] ne mere paytm account [protected] par 1000 rupya 17 apr ko bheja jo mere account par nahi aya h aur unka kat gaya paisa kaise refund hoga
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      bharat rayadurgam
                      from Hyderabad, Andhra Pradesh
                      Apr 21, 2017
                      Report
                      Copy

                      Cashback not credited even though promo code applied

                      Address: New Delhi, Delhi, 110003
                      Website: paytm.com

                      I had booked a ticket from hyderabad to delhi. Paytm had offered cashback of 750 rupees for that booking by applying promo code flyday. I did the same thing and i booked it. After booking initially it had shown the cashback. But after sometime it shows zero balance and also shocked to found there is no such order in my orders of the paytm. The same informed to paytm customer care. They said that please raise a concern to their team. I did...
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      C
                      chittora05
                      from Vadodara, Gujarat
                      Apr 21, 2017
                      Report
                      Copy

                      Address: Pune, Maharashtra, 411016
                      Website: paytm

                      On 13 th Feb 2017, Rs.2106 /- transfer to mob no.[protected], same is neither paid to the above number nor refunded to me.
                      my tel no.is [protected].
                      Transaction ID -[protected]
                      Many time complaint is given to your call center, still not resolved.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Megha shekhar
                        from Delhi, Delhi
                        Apr 21, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110021
                        Website: Paytm.com

                        I am complaining about transaction i do not have some transaction record... No order number... No date date of transaction... Only a text i have in which wallet transaction id has mention and nothing else... Help me out... I want my transaction detail from 29th march till now... And yout customer care service is so poor no chance to get connect with paytm... No number is working only one is working and that one too computerised... Please change your service... If anyone in trouble and need to talk with you so what would be they do like me... So make sure improve your customer care service and sort out people problems...
                        View replies
                        I have booked a ticket through irctc mobile app I used my patm balance for transaction fee but the balance is cut and didn't got any ticket or any details and my ticket not booked the balance is cutted

                        Transaction or passbook details - Comment #2709505 - Image #0
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sunitshah7
                          from Dhule, Maharashtra
                          Apr 21, 2017
                          Report
                          Copy

                          Address: Pune, Maharashtra, 411051
                          Website: www.paytm.com

                          I have added money but it is not getting reflected. I have made two transaction this morning but it is not getting reflected in Paytm Account. Transaction was successful from banks end and money was deducted from my bank account as well.I even got successful message on Paytm app. I even updated my application Still it is not getting reflected in account. There is no help from paytm. There is no way to reach them in such case. They don't have customer care helpline. They just have automated helpline system which requires transaction number. In my case unfortunately I don't have all transactions id. Please can you guys help me to reach out to Paytm
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shub3330
                            Apr 21, 2017
                            Report
                            Copy

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: Paytm app

                            Sir, my paytm number is [protected] and today i am add the amount of rs. 800 one time and 2nd time 799 rs but my money is deducted on my account but not receive in my paytm so i requested you to refund my amount as soon as possible.
                            +2 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Depanshu Malik
                              from Delhi, Delhi
                              Apr 21, 2017
                              Report
                              Copy

                              Address: Sambhal, Uttar Pradesh, 244302
                              Website: www.paytm.com

                              Paytm is deducting money from my account but not even transaction is done successfully. When I mailed them regarding this issue, I am not getting any convincing reply. They are deducting my money and I am not sure whether they will refund it or not as they have done this in past also. Seriously they are pissing me off and I have decided not to use online shopping in future, atleast not from this crap Paytm. They are frauds
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vaibhav_137
                                from Mumbai, Maharashtra
                                Apr 21, 2017
                                Report
                                Copy

                                Address: 400079
                                Website: www.paytm.com

                                On 23/02/17 I have made the Mahanagar gas Payment of Rs 467 with ref. no. #[protected].
                                Then after 5 days on 28/02/17 i'm getting the MSG from Paytm that transaction failed. I don't Know what went wrong after 5 Days.

                                I have contacted Paytm 4-5 Times but they are telling that amount is not recieved from my bank. I have asked them if they have confirmed with my bank then they can show me the correspondence but they are not giving any prompt reply.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yadav7deepak
                                  from Bengaluru, Karnataka
                                  Apr 21, 2017
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka
                                  Website: paytm.com

                                  I tried to book movie ticket on 12/04/17 and Rs 1227.48 is deducted from my account but paytm said payment failed. I want my refund because my bank is saying money is successfully transferred. I have attached my bank details, you can see money is deducted on 12/04/2004 but there is no refund till date. Also attached the file in which paytm shows that payment failed.
                                  +3 photos
                                  View replies
                                  Amount not recharged in my mobile
                                  bsnl sim
                                  Reply
                                  Sir mere paytm se 100+128=228 rupaye kate hai
                                  Is number [protected] pe kate hai
                                  Aap mera 228 rupaye refund kar de
                                  Immediately refund my paytm wallet
                                  Mere account se 228 kate hai
                                  Aap immediately refund kar de
                                  Sir
                                  My money refund immediately
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shinu AntiL
                                    from Kanpur, Uttar Pradesh
                                    Apr 21, 2017
                                    Report
                                    Copy

                                    Address: Sonipat, Haryana
                                    Website: Paytm

                                    My account number is ([protected])
                                    Is temporarily Blocked. And my money is inside the wallet.
                                    Many time I was called and mailed But no Reply from Paytm Tema side.
                                    Help me and Unblock my account.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saikrishna.j
                                      from Pune, Maharashtra
                                      Apr 21, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Paytm.com

                                      I have booked train ticket amount was deducted from my paytm wallet, But I didn't get ticket even I got the transaction id:[protected], I had traid to approach customer care officer there is no proper customer care number.
                                      Apr 21, 2017
                                      Complaint marked as Resolved 
                                      They didn't take any steps to resolve my problem even I sent mail to [email protected] regarding my problem twice they didn't solve my problem yet
                                      View replies
                                      i have booked train ticket amount was deducted from my paytm wallet, but i did not get ticket even i got the wallet order id:[protected], i had traid to approach customer care officer there is no proper customer care number.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        NICT Technologies
                                        1
                                        (121)
                                        Dena Bank
                                        1
                                        (346)
                                        National Payments Corporation of India [NPCI]
                                        1
                                        (4169)